CS6 has been converted from the upgrade I bought to a trial version.  What the heck is going on.

I upgraded from CS5 to CS6 for my IMac.  I downloaded CS6 and out in my serial number and it worked fine for a number of weeks.  Suddenly when I went to use it it said it was a trial version.  I had to register it to use my CS6   I registered it and it worked,  but only as a Trial Version of CS6 Extended. I do not want CS6 Extended.  I deleted the trial version of CS6 Extended from my hard drive and once again downloaded my upgrade of CS6 and put in my serial number and it worked fine for a couple of weeks. Today, once again, it tells me it is a trial version and will not load unless I register the trial version. What the heck is going on? This is crazy.  I simply want to use CS6, for which I paid. Help!
Frank Brault

Thanks!
Date: Sun, 30 Dec 2012 12:49:52 -0700
From: [email protected]
To: [email protected]
Subject: CS6 has been converted from the upgrade I bought to a trial version.  What the heck is going on.
    Re: CS6 has been converted from the upgrade I bought to a trial version.  What the heck is going on.
    created by Dragoro21 in Photoshop for Beginners - View the full discussion
Its a bug that came with the latest update. The developers know about it and will fix it as soon as they get back from christmas vacation. Lots of us (inluding some of the developers) are suffering the same problem.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4957602#4957602
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4957602#4957602
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4957602#4957602. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Photoshop for Beginners by email or at Adobe Community
  For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Similar Messages

  • The upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program

    trying to install an update patch for Citrix xendesktop 7.5 and the error when I click on the msi patch is "the upgrade patch cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade patch
    may update a different version of the program"
    The application was installed 2 days prior and works fine but the patch will not install.
    Any ideas?
    Wendy2014

    Yes let's see if there is any error occurs in installation log.
    Meanwhile from the error message, the possible cause is that a part of the application is missing such as a registry key with app version. In this situation you can first test to reinstall/repair the application though it is still working fine - see if issue
    persists after reinstall the app.
    Meanwhile you could also contact Citrix about this issue. It may be a common issue and Citrix may provide a quick fix for it. 
    If you have any feedback on our support, please send to [email protected]

  • Bought the complete membership, but still in trial version, tried the solutions provided online but...

    bought the complete membership, but still in trial version, tried the solutions provided online but I could not find deactivation option/sign out option from clicking Help in the application manager... I even tried uninstall creative cloud manager and all the apps, reinstall and re-sign-in but still couldn't find the corresponding option to click on..
    It was not "install" under "find new apps" yesterday right before I paid for the membership, I get it, the system needs time..
    I check the application manager and I saw the difference today, but the buttons under "installed apps" did not change, the expiration date is still there!
    and.. I have to install everything else in the trial mode! It drove me nuts to read the instructions provided online on how to fix this problem because I did not see the options that are supposed to be there as I followed the steps...
    I'm using Mac Pro with OS.X 10.9.5... Help!!

    This issues occurs because of the connectivity issue. (You can refer the steps from here : : Sign in, activation, or connection errors | CS5.5 and later)
    In a Finder window, choose Go > Go To Folder.
    Type /etc.
    Select the hosts file and open it.
    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    Save and close the file.
    Once you remove all Adobe entries followed by 127.0.0.1 from hosts file.
    Sign out and Sign in to the Creative Cloud Desktop App, refer the link for steps : Sign out, Sign in | Creative Cloud Desktop app
    Hope this will resolve your issue.
    Thank you.

  • HT1444 Hotmail has been converted to Outlook and now my 10.6.8 version of Snow Leopard doesn't seem to be compatible with Outlook. I can only access Outlook through the mobile option. I have downloaded the latest update for SL but that doesn't seem to hav

    Since Hotmail was converted to Outlook I can only access through the Mobile option.  I keep getting a message suggesting I upgrade to the latest version of Safari.  I tried downloading the most recent upgrade that I could find but the problem is still not solved.  How do I fix this very annoying situation?

    No problem here on 10.6.8 and Safari 5.1.9 - is that the version of Safari you have? If not you can download it here:
    http://support.apple.com/kb/DL1569
    or you could try Firefox - make sure you have the latest version of that (21.0)

  • I can not open a file that has been converted from a PDF to a .doc.  I have a one year subscription to PDF Pack.

    I click on the tool to convert my pdf file to a .doc file.  When the program writes it is finished and I can down load the document, I do so.  Even though the converted file is listed as a .doc or docx, neither Microsoft Word nor OpenOffice can open it.  What is going wrong?
    I also click to be able to edit my pdf document, but no commands to edit it come up.  Am I doing something wrong?

    Hi ktewksbu,
    I don't think you're doing anything wrong. What is the file size of the converted document (and the filename extension)? Do you have the same issue with any file that you try to convert? Or is the problem specific to one file?
    As for editing a PDF file, that requires Acrobat. (Adobe Reader lets you comment on a PDF, but  not alter its content).
    Best,
    Sara

  • My itunes has been deleted from my computer by a technician. how can i tranfer the music back from my ipod onto the new itunes ive installed?

    i have a PC and i had itunes on it with lots of songs. A technician fixed my computer and deleted my itunes on the way. Iv'e reinstalled an itunes programm, how can i transfer the songs from my ipod touch onto the itunes? I'm afraid that if i'll sync the two, the songs from my ipod touch will be deleted since the itunes on my computer is empty

    Transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer othre music by using a third-party program like one of those discussed here:
    Copy music
    - Retain app data and other information, connect the iPod to yur computer and make a backup by right clciking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup
    Note that the Backup that iTunes makes does not include synced media like apps and music.

  • I pre-purchased an album awhile ago. The price has been subtracted from my iTunes credit amount but there's no sign of the album. How do I retrieve it?

    I pre-purchased an album awhile ago- the price of the album has been subtracted from my iTunes credit amount- there is no sign of the album in my iTunes (phone or macbook)- when i log into the iTunes store on my phone (where i originally pre-ordered) it says purchased but has no place to download-

    Does the Store > Check For Available Downloads menu option on your computer's iTunes download it, or does it show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes for downloading (and the Purchased tab in the iTunes store app on your phone) >

  • I do not get a readable or editable PDF file that has been converted to Microsoft Word.

    In the past I have been able to convert PDF files to MicroSoft Word, and Edit and Save the Documents. Now, the converted files are unreadable and uneditable. How do I correct this problem?

    Thanks for the email, Stacy!
    I don't have an old PDF file that I converted to MicroSoft Word, however the new file that I am trying to convert and edit is the same kind of file that I've converted and edited before; An Invoice from the same Company. Is there a possibility that a download, MicroSoft Compatibility Pack for the 2007 Office System, onto MicroSoft Windows XP Home Edition Version 2002 computer might be causing the problem? Should I download to (.doc) or (.docx)? Any help will be greatly appreciated!
    Thanks,
    Joseph Renn Little
    Date: Fri, 21 Mar 2014 08:48:32 -0700
    From: [email protected]
    To: [email protected]
    Subject: I do not get a readable or editable PDF file that has been converted to Microsoft Word.
        Re: I do not get a readable or editable PDF file that has been converted to Microsoft Word.
        created by StacySison in Adobe ExportPDF - View the full discussion
    Hi Joseph,
    I'd like to assist!
    Have you tried converting one of your old PDF's that have worked in the past to see if it still works?
    Are these files scanned to PDF files?
    You may want to try utilizing the OCR solution.
    Let me know if that works.
    Looking forward to hearing back from you!
    Kind regards, Stacy
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6231210#6231210
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6231210#6231210
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6231210#6231210. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe ExportPDF at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • How do I open a Numbers file sent to me that has been converted to Excel?  I already have MS Office for Mac.Ow

    How do I open a Numbers file sent to me that has been converted to Excel?  I already have MS office for Mac, but nothing comes up when I click on the imported file.

    If it indeed has been converted from Numbers to Excel, it will have a .xlsx suffix at the end of the name. Do a Get Info on the file if the suffix doesn't show. Else, it may still be in Numbers format and be unreadable by Excel.
    If it is in the right format, and you don't want to have to do what mende1 has instructed above for every successive file, click on the "Always open with..." option. That will associate the .xlsx suffix to Excel from thereon.

  • Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

    Hello,
    Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
    I am using a Mac OS X.
    Thanks for your help.
    Ossama

    [discussion moved to Acrobat Installation & Update Issues forum]

  • Ssis error: hresult e_fail has been returned from a call to a com component

    I am using VS 2013 (BIDS) to develop SSIS packages. It is running on a windows 2012 server.
    I have a dev server on which when i try to load an SSIS project using the solution file i get a bunch of errors, and then visual studio just closes. The error is:
    hresult e_fail has been returned from a call to a com component
    If i copy the project to another machine it works fine.
    If i open VS first, and then open the project using the proj file, it seems to work.
    Any ideas what might be causing this error? I can work for now, but am worried my project may be corrupted in some way so dont want to do too much work on it.

    It might be a corruption so a re-install is desired. But
    Use SSDT (VS2010 shell) that came with the SQL Server installation media to edit SSIS 2012 packages.
    Arthur
    MyBlog
    Twitter

  • After upgrading to IOS 5 on my iPad only some books in iBooks show content. They were fine before the upgrade. I made a new version in Pages and reinstalled them on the iPad. Still nothing. What is the fix?

    After upgrading to IOS 5 on my iPad only some books in iBooks show content. They were fine before the upgrade. I made a new version of the book in Pages and reinstalled them on the iPad. Still nothing. What is the fix?

    I just got the iBooks update and that fixed the problem, except the book covers look like they were done in a government printing office.

  • Is there a way to see what font was used originally, after the type has been converted to outlines?

    Hi all, I would really like to know if there is any way to find out what font was used originally in an Illustrator document, after the type has been converted to outlines? The reason for this is I need to update some wording in a couple of old logos I had made and I have NO idea what font I had used...for the life of me I just cannot remember. Because this was so urgent for one of my projects I had to do a search online via "WhatTheFont" to see what font it could be (which I then didn't seem to have in my library!), and repurchase it. I am 99% sure I HAVE the font - or something VERY close - but under a different name.
    Normally I keep a much better record of fonts used but there have been times occasionally in the past when I have done something in a hurry and changed the type to outlines without keeping the original, or keeping detailed notes at least. The fact that I did NOT keep notes on a few projects I have done in the past has made me want to kick myself because now I need to revisit one of those again..grrr:)
    Can anyone offer any advice? I appreciate your help as always:)
    best,
    Christine

    Christine,
    You can also ask in the Typography forum,
    http://forums.adobe.com/community/design_development/typography?view=discussions&start=0
    The guy running whatfontis is a regular poster there.
    And apart from
    http://www.whatfontis.com/
    there are
    http://www.identifont.com/
    http://new.myfonts.com/WhatTheFont/
    and especially for script,
    http://www.bowfinprintworks.com/ScriptIDGuide.html

  • Hello, I would like to buy an I Pod Classic 160 GB and have heard that the volume limit in Europe has been reduced from the factory. Are the devices in the U.S.A also affected?

    Hello, I would like to buy an I Pod Classic 160 GB and have heard that the volume limit in Europe has been reduced from the factory.
    Are the devices in the U.S.A also affected?
    Volker

    No, they are not. But getting round this is not that simple.
    Until recently, the European Volume Limit that you're referring to affected iPods sold within the EU (European Union countries), so one purchased in the US would not be affected by this. Nor, in theory, would an iPod purchased in Norway or Russia, since neither of them are in the EU.
    However, iPod Classics now sold within the UK (where I live) now appear to have an option to disable the EU Volume Limit. I would assume therefore, that this option is available on an iPod Classic bought anywhere within the EU. The firmware on an iPod Classic that can turn off the EU volume Limit is 2.0.5.
    iPod Classics running earlier versions of the firmware (including 2.0.4) cannot be upgraded. I have personally seen one with 2.0.5 Mac on it in an Apple Store and the EU limit could be turned off. Check the picture from Badgorr in this thread New Option to turn off EU Volume Cap?  (It's towards the bottom of the page.) However, non-Apple stores may still have older stock, so be aware of this when you go shopping.
    Experience tells me that buying an iPod from outside the European Union area is not that simple and you are unlikely to manage it. Apple will not ship goods to another country. So either you travel to the US to buy one from a shop (that's a bit extravagant) or you persuade someone else to buy one and send it to you. However, not only will you have the cost of shipping, but in either case, your country's tax department will almost certainly add tax to it when it comes into the country. The service delivering it will apply the tax and charge you for doing so as well or you get charged by the customs department at the airport.

  • HT204053 My wife and I have an iphone each using one apple id. How do we stop items being deleted from one phone and then find it has been deleted from the other?

    My wife and I have an iphone each using one apple id. How do we stop phone contacts being deleted from one phone and then find it has been deleted from the other?
    Also this works when one of us downloads an app it appears on the other iphone

    You need to use separate iCloud accounts. This will mean that you can both have your own separate contracts and calendars and put an end to them being deleted by each other.
    Whether or not you have a separate iTunes account, is up to you. If you have a separate iTunes accounts you will not be able to access the music, books, apps that have been purchased by the other. This may be exactly what you want, but it also means that you both may end up purchasing the same item.

Maybe you are looking for

  • How can I import songs which are filed basis one album/compilation as one folder?

    How can I import songs which are filed basis one album/compilation as one folder? i can drag and drop one folder which is a proper album into itunes under playlist. if i drag and drop two proper albums into itunes it is also ok but if itunes does not

  • WRT54G v. 6 router and an x-box

    I have a WRT54G v. 6 Router, and I have an X-box. The router is used to connect my laptop wirelessly to my computer. Can I connect the x-box to my laptop and get a connection to x-box live, or do I have to connect the x-box to the router directly? Th

  • Qunatity format in Workflow

    Hi Folks,    I have created a Workflow. The Workflow sends an activity in the my inbox. I am concatenating a Quantity in the subject of an activity. On logging in English decimals separation are coming as '.' and in German the decimals separator is c

  • Pct_free,pct_used

    Hi, Please find the below details for table fragmentation : windows Server 2003 oracle database version : 10.2.0.4 Table Owner (Schema)     Table Name      TABLE Size (With Fragmentation)     Actual data in table     Difference ACCMAN     S_DEDUP_RES

  • Background applications bogging down the iphone?

    Hey everyone, I am a brand new iphone user. I used to own an HTC 8515 and I recall that it kept applications running in the background and eventually it would start to eat up a lot of RAM. There was a task manager however where you could clear all ru