CS6 standard installation manager keeps looping

I purchased a CS6 standard teacher/student edition and when I tried to use the download manager it kept downloading over and over the bulky 4Gb file in an endless loop - I had the box "start when finished downloading" checked so this may indicate that it failed to to start the executable file and went back to downloading from scratch? When I downloaded with alternative method, ie, just downloaded the two files and tried to extract files I got an error message stating insufficient disk space or no-write privileges - both of which are not true. What am I missing?
Thank you for your help

Thank you for your answer Mylenium,
The error message I am getting is "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder".  I am the administrator of the laptop and I tried extracting the files at the desktop folder (default option by Adobe) or directly to the C drive when the former failed. I can see that the extraction did occur, ie,   I can see the CS6 folder having ~1000 files of 4.83Gb on my C drive so it must not be the write privileges or the available disc space. I can also the set-up.exe but when I try to execute I get "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem". I downloaded the Adobe support advisor and based on the log of failed installations I can see that I may be under the category of: bootstrapper requires certain installer components - run the Adobe CS5 cleaner tool and remove the program that you are going to install???
Some info: Toshiba C660 with 550Gb available hard disc memory and 6Gb RAM, Intel Core i5-2430M CPU at 2.4Ghz, 64-bit operating system with Windows 7 Home Premium with Service Pack 1
Please let me know if this is sufficient info to troubleshoot
Thank you

Similar Messages

  • Please help! My CS6 won't open and Adobe Application Manager keeps popping up to renew CS Cloud subscription.

    Hi there.
    I recently canceled my CS Cloud subscription about 3 weeks ago and went back to using CS6. I was using CS6 Creative Suite without a problem until 2 days ago. Now my CS6 programs (AI, Photoshop, InDesign, Acrobat) won't open. Instead the Adobe Application Manager keeps popping up to renew the subscription, see below insert.
    I have chatted with Adobe customer support numerous times but when it comes to transferring me to their technical support, the chat mysteriously becomes unavailable. The only time the transfer went through, I was advised to remove CS6 Creative Suite using Cleaner Tool and reinstall, which I did but my CS6 still does not open and the AAM keeps popping up giving me the same message to renew the subscription. The AI/Photohop icons just keep bouncing up and down without opening while the AAM pops up.
    What can I do to stop this annoying AAM from popping up and open my CS6? I just want my CS6 to open up again. Has anyone else experienced this issue? Please help!

    Cloud takes over https://forums.adobe.com/thread/1584746
    Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I need to get raw plugin for Canon 5D Mark iii for CS6  the adobe website has changed and I can not find the download.. it keeps looping me back to the product download

    I need to get raw plugin for Canon 5D Mark iii for CS6  the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw

    Which operating system are you using?
    Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
    (version of camera raw depends on your operating system)
    If that doesn't work try one of the following camera raw plugin installers:
    Camera raw 8.7.1 plugin
    https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
    If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
    https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html

  • Hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop

    hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks

    teddyscroggins wrote:
    …have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
    That is precisely the WRONG thing to do. You should never delete, but uninstall.
    Now you need to look for, download and run the Adobe CS Cleaner tool.

  • I Had CS5 Extended and the Installer Upgraded me to the CS6 Standard Version

    Can someone explain this to me in terms I can understand?
    I was happily running CS5 Extended which I purchased about a year ago.
    I installed the CS6 Beta and it installed the Extended version, which I assumed was the only beta available.
    I pre-ordered CS6 about a week ago.  When the script asked me what version I had, I checked CS5 Extended.  It made no reference to CS6 Extended nor did it ask me which version I wanted.
    I just downloaded and installed CS6 about an hour ago.  I removed the CS6 Beta first as instructed.  I registered the install with the serial number I was given.
    I now have CS6 Standard!  What must I do to get the Extended version I was previously running?
    (Also, there is a bug still extant in CS6 Bridge I was going to report the other day only to discover Adobe had made the CS6 Beta forum Read Only.  Let's get this Standard versus Extended problem fixed first.)
    Gerry

    Sounds as if the serial number Adobe gave you is for the standard version.  Perhaps a mistake on their part or perhaps an ordering error somewhere along the line.
    I have the CS5 Design Premium and I also have CS4 Extended.  I decided not to upgrade the CS5 DP so I just upgraded CS4E to CS6E.  No problems at all with the install so far.
    Oops, a problem!  Camera Raw as shipped with CS6 does NOT support the Canon 5D Mark III.  What a bummer.  Looks as if Adobe dropped the ball.
    Message was edited by: CR Henderson

  • Include configurator in standard installation in cs6

    If various articles on the web are correct, Configurator 2 will be available for CS5 (and that’s already a load off my mind), but I’d like to see it become part of the standard installation as I’m afraid many users simply won’t make the effort to download and install it otherwise.

    Couldn't agree more.  Perhaps we'll also have more Panel offerings from the community if the app is already installed.

  • 10.5 Server : Standard Installation : Newbie Tutorial /  Setup Walk-Through

    Hello all,
    I recently setup OS X Server 10.5 for a client after doing it many times at my home. I could not have possibly done it without the help of this discussion board so thanks to everyone asking and answering questions!
    To help other server newbies easily setup Server 10.5 (as apple claims), I'm hoping to make a basic installation procedure that will always work for newbies. Right now it's not exactly "detailed" - just the basic steps to ensure success.
    Below is my setup procedure that has worked well for me (especially at my house). It's for a Standard installation; and we'll be setting up the server to include Mail (local only), iChat, VPN, File Sharing, iCal, Web Server/Wiki, Apple Remote Desktop access, and Time Machine (may not work well).
    Please let me know if I'm missing something that will help ensure this setup works as perfectly as possible on any system.
    +to help make sure this works, try using all the names i've used below (besides perhaps user names & passwords); like "server.house"+
    *1) Setup Router*
    • ensure router is properly connected to modem/internet
    • router lan address = 10.0.2.1
    • subnet mask = 255.255.255.0
    • dhcp on
    • dhcp server starts at = 10.0.2.9
    • dhcp server ends at = 10.0.2.99
    • dns server (opendns servers) = 208.67.222.222, 208.67.220.220 (not a completely necessary step, but may help ensure it works)
    • port forward to 10.0.2.2 = vpn (udp: 500, 4500; udp/tcp: 50)
    • port forward to 10.0.2.2 = ard (tcp: 5900, 5988; udp/tcp: 3283)
    *2) Install/Setup Server*
    • startup server computer with installation cd and start installation process
    • choose "Standard Installation"
    • setup administrator account with the following settings:
    user name: Administrator
    short name: admin
    password: admin
    • setup network settings (choose manual configuration):
    manual ip address = 10.0.2.2
    subnet mask = 255.255.255.0
    router = 10.0.2.1
    dns server = 10.0.2.2
    search domain = house
    • primary dns server = server.house
    • server name = server
    +choose all the services and let installation complete; wait until desktop loads+
    Verify things are initially okay:
    • Open safari, and type "server.house" in the address bar (ensure wiki appears)
    Good, now:
    • Download latest 10.5 server combo update, install, restart.
    • Run software update until all updates are installed (may require several restarts)
    • Setup a dyndns account for your server, install dyndns software (make sure it's updating via web and the ip address doesn't start with 10.x)
    *3) Setup Server Preferences*
    • open server preferences
    • go to file sharing: turn on file sharing
    • go to vpn: turn on vpn
    shared secret = somethingsecretive
    ip address range = 10.0.2.101 - 10.0.2.199
    • go to users
    • make new user(s) with all options enabled
    +you should now have all services in server preferences enabled (if not, enable them) and user names setup; for good measure, restart the computer again+
    *4) Setup Client Computers*
    +make sure client computers have all software updates installed before proceeding+
    • Open system preferences: network
    • Make a new location called "Server"
    • Set TCP/IP to DHCP
    • DNS Server = 10.0.2.2
    • Search domain = house
    • Click apply
    It's probably a good time to double check that the internet works - open Safari and google something. Good, it works.
    There are two ways to setup the client computers to connect to the server with basically no manual configuration needed:
    First way:
    Go to system preferences: accounts: select user name to associate with server: select "server account" (if available): enter appropriate info for user on server: wait a bit: restart computer
    or (if "server account" isn't available):
    Second way:
    Open finder: applications: utilities: directory utility. once opened, it should automatically find your server. if it doesn't, click the lock, click "plus sign", type = "open directory", server name = server.house, click ok
    • enter appropriate info to connect to server and ensure it's set to automatically setup all services, once finished - restart.
    *5) If the automatic setup didn't work, here's how to manually setup the client workstations:*
    Safari
    • Open Safari and type "server.house" in the address bar, enter user/pass, make sure it connects to wiki.
    iChat
    • add new jabber account
    • jabber id = [email protected]
    • server = server.house
    • port = 5222
    • kerbos = on (you can leave off if you want)
    You can test by connecting to your Jabber account
    VPN
    • open Network in system preferences
    • click lock
    • click "plus sign"
    • interface = VPN
    • vpn type = L2TP over IPSec
    • service name = server
    • server address = your dyndns address
    • click advanced
    • dns server = 10.0.2.2
    • search domain = house
    • click ok
    • click authentication
    • enter user's server password
    • enter "somethingsecretive" in "shared secret"
    • click ok - click apply
    You can test by clicking "connect" - after verified, disconnect.
    _File sharing_
    • Open finder: click "Server" under "Shared"
    • If it connects as guest, click "connect as"
    • enter your server username/password
    Drag a file to and from a folder to make sure file sharing works
    Mail
    • Add new mail account (imap)
    • Incoming mail server = server.house
    • Outgoing mail server = server.house
    • Outgoing authentication = kerberos 5 (or password)
    • user name = [email protected]
    • enter password
    Check to make sure you get the server welcome e-mail and that you can send email to other users on the server.
    *Time Machine* (very problematic at this time)
    • Open Time Machine in System Preferences
    • Click "options"
    • Eliminate as many folders as possible to keep backup times shorter; click done
    • Click "change disk"
    • Select "Server" disk; click "use for backup"
    ** I highly recommend using local SuperDuper! backups and/or Retrospect for networked backups to the server. Other options include the dot mac Backup application or online backups (google it).
    *If you have PCs on your network that you want to be able to connect to the server for file sharing*
    • Open Windows Explorer (my computer)
    • Click tools: map network drive
    • Enter "\\server\public" (or if you setup a user account on the server for the pc user(s) i think you can use "\\server\pcusername" - and follow the next two steps)
    -Click "connect using different user name"
    -Enter pc user account username/password
    • save settings
    Check to make sure the drive shows up and you can move files to/from server
    Helpful info for newbies setting up server 10.5:
    • Apple's Server Resources page with all manuals
    • Probably the most helpful newbie setup discussion
    • Probably the most helpful newbie setup discussion #2
    • Discussion about DNS
    • "Time Machine is a dog... discussion"
    • Manage Central Address Book discussion
    • Leopard to Windows Files Sharing Issues discussion
    • Lynda's 10.5 Server Training Videos (this does cost money and I haven't personally used it, but it looks very helpful)
    I hope that's a good start for people, but I'm sure some setting(s) can be tweaked or I missed something that could make this process go even more smoothly. Lets make this the definitive newbie standard installation setup tutorial.
    -Brian
    corewerkz

    Hi gikku,
    Good idea! I forgot about the web server port forwarding, that will allow the wiki to be seen over the internet.
    One question: what does adding the dyndns address to "Server Admin > web > settings > sites" actually do? I'm not too knowledgeable about Server Admin.
    Thanks,
    Brian
    corewerkz

  • Windows 8.1 Pro Non-Unicode Issue: CS6 Standard

    I use WIndows 8.1 Pro English, I installed the CS6 Standard in Spanish, I changed the language for the non-unicode programs to spanish but still cannot use the Illustrator, I am having issue only with the Illustrator, noting that in the installation I was prompt for Spanish(Latin America) or Just Spanish, I clicked on Spanish(Latin America), but in the non-Unicode languages there is no Spanish(non-Unicode) they have Spanish per countries.

    I have the same problem did you manage to find the solution? is impossible to contact adobe helpers, they just hide all contact

  • Adobe application manager keeps opening and will not allow me to install creative cloud

    Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.

    Hello ducky,
    as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    Sometimes the "opm.db file" is the culprit. In this case you should delete it.
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • Adobe Application Manager Keeps Asking For Serial Number

    I bought CS6 Design Standard a few days ago, and although I have already validated the software, these last couple of days every time I open Photoshop, Adobe Application Manager thinks I am using a trial version and asks me to choose between continuing this trial and licensing the software. After I enter my serial number everything works fine but it is a nuissance to be entering the serial all the time. I never even had a CS6 trial installed on this computer before. Is there a way around this? Is this happening because of my firewall settings? Any help is appreciated. Thanks.

    Hello there,
    Rather than starting a new thread, I prefer to pile up on this one.
    I have the same problem. Quite regularly, Adobe Application Manager (AAM) ask me if I want ot carry onthe trial or enter a license. I entered my license so often that I know it by heart now.
    I'm under OSX 10.6.8 (iMac desktop), French language (same for CS6 standard).
    I have only one user, and it is an "administrator".
    Rather than asking about privileges, what are the files this application manager need access to? Where are they located? Which file? Who should be the owner and what should the permission be on those files? Would a "Repair permission" fix this for these application files (i.e. non system files)?
    Thanks in advance for any help.
    Pierre
    PS: The same CS6 is installed on a laptop under 10.8.2 (with same serial). I use it rarely. But there it does not seem to have the same issue. So far, AAM did not ask for serial again and keep updating happily.

  • Creative Suite 6 Design Standard (for Mac) keeps asking for the Serial Number ... over and over!

    My iMac has a well-installed Creative Suite 6 Design Standard. I have a valid serial (purchased it) and it works fine. Every couple of months though the Adobe Application Manager pops up and asks me wether I want to continue the test-period or if I am willing to enter the serial number. So I dig into my papers and get the serial number out ... it is accepted every time and works fine then. But after some time - there we go again: I have to enter the number.
    I faced this issue a while ago and read that it was recommended to update the Application Manger - which I did. But ... still being bothered by these kinds of questions from time to time.
    What can I do?
    Information
    27" iMac with Mac OS X 10.6.8 (it is not possible to update the OS --- this is the reason why I am running CS6)
    Creative Suite 6 Design Standard for Mac

    You can choose to get the product activated offline: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#Activate your software offline
    Please refer to :
    Sign in, activation, or connection errors | CS5.5 and later
    Re: Mac OSX Photoshop CS6 keep asking for serial number
    Re: Photoshop CS6, non Creative Cloud, keeps asking me to register
    Hope these help you.
    Regards
    Rajshree

  • Change the Standard Installation Directory of SMD Agent

    Hi Everyone,
    Standard Installation Directory of SMD Agnet is /usr/sap/SMD which I want to change & Install the SMD Agent
    under /usr/sap/<SID>/SMD directory
    I dont want maintain soft link way
    Is it possible , If yes then How ??
    Thanks in advance
    Regards
    Deepak Gosain

    Dear Deepak Gosain
    Keep in mind that Diagnostics Agent 7.11 is the new version for SAP Solution Manager EHP1 > SP20. Depending on your current version of Solution Manager you might want to start installating the new version.
    The new version has it's own unique SID and acts like a SAP system: for example for stop/start it uses stopsap and startsap commands, instance profiles and SAP JVM instead of OS JVM.
    Structure in new version is /usr/sap/<SID>/SDMA<instance no> where SID needs to be unique (so not your existing SAP system SID).
    Kind regards
    Tom

  • Application Manager keeps crashing after I try and sign in on mac osx 10.8.3

    Application Manager keeps crashing after I try and sign in on mac osx 10.8.3

    David it sounds like you are having multiple difficulties with your current installation.  My best advice at this point would be to run the uninstallers in the Applications/Utilities/Adobe Installers folder.  Once this is done you will want to follow up with using the CS Cleaner tool to ensure complete removal.  You can find details on the use of the CS Cleaner tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Adobe Application Manager keeps downloading in Spanish.

    Hello everyone.
    I just purchased the Adobe Creative Cloud membership. My adobe applications manager keeps downloading in Spanish. I've change the language settings to English (international) in the preferences. No luck- all the adobe applications still show up in Spanish. No idea how to fix this.
    Any ideas?

    Reinstalling really should make no difference.  Did you perhaps use any utilities to remove additional languages from your Adobe Applications?  I am seeing increasing reports of users who have utilized these type of utilities which is then leading to unexpected behavior such as application updates not installing successfully.
    At this point I would recommend reviewing your installation logs to see if there are any error messages which might explain why you are experiencing this issue.  You can find details on how to review your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
    If you are unable to locate any specific errors then I would recommend contacting our support team when they are open on Monday.

  • The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do?

    The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do? I have a Mac with maverik.

    uninstall it and then reinstall it.
    if that fails, uninstall,clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Maybe you are looking for

  • View mac calendar in Google Calendars

    Is it possible to display my Mac Calendar in Google Calendars? I don't care about syncing - only need to view the mac calendar when I open Google calendar. Thank you.

  • Computer won't detect iPod

    Hi, My computer won't detect my iPod when I plug it in. I open up iTunes and it won't show up in the list. It gets a picture of a sad ipod on it, and as it starts up it makes an odd clicking noise. I cannot get it into disk mode. I've tried all of th

  • DV6 2113SA Tv out via vga?

    Is it possible to connect a DV6 2113SA to a SD TV via the vga port and a vga to svideo adaptor? I've tried the ATI and HP website and can't find an answer.

  • Run a client-side program when using web-enabled forms(host command)

    I am trying to run a local program on my windows machine when i press a button on the oracle web form SCAN[Host('C:\scktscan.exe')]. It trys to execute the program on the server machine and not the client machine. The button will work when forms are

  • Financial Reporting - PDF has not been configured for this web server.

    When I try a Print Preview of my report, I received this error "PDF has not been configured for this web server". As far as I know, this error is confusing because when I look on my log files I found this: --- FRLogging.log --- [APP: FINANCIALREPORTI