CTIOS Client is not working on Windows 7 64x platform

Hi All, Good day
I'm installing CTIOS client ver 8.0 on winodws 7 64x but after installation once I open it it crashed.
I've tried to look in the registry but I'm not able to find the Cisco folder under HKEY_Local_Machine > Software
I'm attaching a snapshot for the crash error
Regards,
Mohamed Sherif

8.0 is not supported on windows 7 64-bit.
From the 8.5.x BOM -
Windows 7 (64-bit) Support for CTI OS
Starting with CTI OS Release 8.5(2), you can access the CTI OS Client on Windows 7 64-bit.
Try running in compatibility mode for windows XP ...
Brian
Please rate helpful posts

Similar Messages

  • Web Service Client(Console App) not working on Windows Server 2008 R2 Standard Edition

    I am trying to consume an ASMX Web Service in a console app, its working fine in Windows 7,Windows Server 2012 Standard,Windows Server 2008 R2 DataCenter,Windows Server 2008 R2 Enterprise, But its not working in Windows Server 2008 R2 Standard Edition which
    is the deployment server.
    I tried consuming the ASMX web service using Web Reference and Service Reference as well but its not helping. Its throwing up the following error,
    Message:There is an error in XML document (1, 331491).
    Inner Exception : System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 1, position 331491.
    The scenario is that i call the web service and it returns me an XML i am not able to receive the XML on Windows Server 2008 R2 Standard Edition.
    Please provide suggestions on this I need to resolve this ASAP.

    Hi,
    This question is better asked here:
    http://social.msdn.microsoft.com/Forums/en-US/home?forum=asmxandxml
    Experts here are more familiar about it and they can give you more efficient suggestion.
    Thank you.

  • BPC 7.5 Admin Client Links Not Working

    I am working in BPC 7.5 SP15 NW. I have recently upgraded to Windows 7 64-bit and now the links in the action pane in the desktop admin client are not working.  The cursor does not change from the nornal pointer to the hand.  That would indicate that the admin client is no longer recognizing them as links.  The links work fine in the desktop Excel client.  I am using 32-bit Excel 2010 with no other version of Office installed.
    Has anyone heard of this behavior and how to correct for it?

    Hi Kannan,
    i think this is a Osoft web site configuration issue, the error indicates that you have one duplicate section in the web site configuration file (web.config).
    If you didn't alter the web.config file then the problem may occur because when you use framework 4.0, the machine config already has some of the sections defined that were used in previous ASP.NEt versions.
    You should check which version of the MS Framework is configured for the application pool of the web site, change it to v2.
    Let me know if this solves the issue. Or if you need more help to resolve it.
    Kindest regards,

  • LocalLAT.txt file not working in Windows 7

    hi,
    i want to exclude few ip addresses from tmg client installed on a host and want it to be routed through another gateway placed on a router. I used to do this via locallat.txt file placed in all users directory with windows xp. but it is not working with
    windows 7.
    i have placed the file in: %ProgramData%\Microsoft\Firewall Client 2004
    thanks

    Hi,
    As the issue is specific with Forefront TMG , you may contact Microsoft Forefront TMG Forum for further assistance on the issue:
    Contact - Forefront TMG support:
    https://social.technet.microsoft.com/Forums/forefront/en-us/home?category=forefront
    Please revert for any clarification on this or any Windows issue. We will be glad to help you.
    Roger Lu
    TechNet Community Support

  • Redirect Printer is not working in windows 2008 R2 Server( Server Running as AD and Terminal Service(both role in single server))

    Dear Team
    i need solution from Microsoft for the issue;
    My infrastructure
    - Windows Server 2008 R2 (Role - AD and Terminal Service)- Updated
    - Client Machine running with windows 7 pro (Updated)
    - Client Using RDP Client to connect Windows 2008 Terminal Session
    - All are working fine, but Redirect Printing is not working (Through Windows 7 Pro) ... (HP Laser Jet 1020 plus - attached in Client PC)
    - it is working fine from Windows XP
    - i was done All terminal setting in both end, also try RDP Login with Administrator User, but issue is not resolve;
    What Microsoft can say about the issue;
    Thanks & Regards,
    VIMAL PRAJAPATI | 09824111686

    Have you checked the Print Service log in event viewer?
    Here's How.
    I have the Microsoft XPS driver on my clients, so I use that fact to my advantage below.
    Click Start Button/Administrative Tools/Remote Desktop Services/Remote Desktop Services Manager on the RDSH server
    Click the Sessions tab.  PC’s are listed Under Client Name by their computer name.  Take Note of the corresponding
    ID.  We will use this to locate the Printer information in the Event Log.  
    In the Event Log open Application and Services Logs/Microsoft/Windows/Print Service/Admin/ and Find the Event ID 823 entry that has the corresponding ID from the sessions tab you previously noted.  
    This Event Log Entry is created at Logon and you can only get the session ID when they are logged in.
    This tells you what client printer was mapped for the client.  The name that appears is the name of the Printer that was set on the client when the printer was installed.
    See if you see any errors here.
    If you see Event Id 823 with the following message “The default printer was changed to Microsoft XPS Document Writer,winspool,Ne00:. See the event user data for context information.”  Twice in a row with no other messages in between, and the first occurs
    at the time the user logged in, then their printer was not properly redirected.
    You see the Microsoft XPS driver mapped for each session prior to Easy Print redirecting the client machine’s Default Printer.
    Since your printer is the HP 1020 I would bet the driver on the client does not work with Easyprint.  I would try the  the HP Universal Print Driver or the driver for a printer that is very close, like the HP 1018.
    Thanks,
    Jeremy

  • SA540 SSL VPN Client will not install on Windows 7

    I had the SSL VPN Client working on my Windows 7 laptop.  I tried to use the SSL VPN through Firefox and now my client does not work on IE anymore.
    The install process beings and the progress bar makes it halfway before I get an error saying the install failed.
    I tried everything I could to remove the SSL VPN client manually.  I even followed the instructions posted at the end of this forum posting:  https://cisco-support.hosted.jivesoftware.com/thread/2018716?decorator=print&displayFullThread=true
    Nothing has worked.
    The best I can find is the VPN Client is crashing during install.  I saw this in the Event Log.
    Fault bucket 177244756, type 5
    Event Name: PnPDriverInstallError
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: x64
    P2: E0000234
    P3: ssldrv.inf
    P4: 93775c2b0faa616bc11a47d4ff617aa8d00cd56f
    P5: SSLDrv.Ndi
    P6:
    P7:
    P8:
    P9:
    P10:
    Attached files:
    C:\Users\shudson\AppData\Local\Temp\DMIE984.tmp.log.xml
    C:\Windows\inf\oem54.inf
    These files may be available here:
    C:\Users\shudson\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_d317f66069d2e3b17f6bc1e7306afd9085494a_1020fe2c
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 75c67e96-1882-11e0-8e4d-5c260a0235ed
    Report Status: 0
    I then used AppCrashView to see the crash report and I get this:
    Version=1
    EventType=APPCRASH
    EventTime=129386443518175301
    ReportType=2
    Consent=1
    UploadTime=129386443518799293
    ReportIdentifier=2a4c4f0a-183c-11e0-aac2-5c260a0235ed
    IntegratorReportIdentifier=2a4c4f09-183c-11e0-aac2-5c260a0235ed
    WOW64=1
    Response.BucketId=2007535968
    Response.BucketTable=1
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=VirtualPassageExe.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.7.3.1
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4b20cf25
    Sig[3].Name=Fault Module Name
    Sig[3].Value=OLEAUT32.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=6.1.7600.16567
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=4bbc2f3d
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=00004660
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\Users\shudson\CiscoCisco-SSLVPN-Tunnel\VirtualPassageExe.exe
    UI[3]=VirtualPassageExe MFC Application has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Users\shudson\CiscoCisco-SSLVPN-Tunnel\VirtualPassageExe.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
    LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\MFC42.DLL
    LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[6]=C:\Windows\syswow64\USER32.dll
    LoadedModule[7]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[8]=C:\Windows\syswow64\LPK.dll
    LoadedModule[9]=C:\Windows\syswow64\USP10.dll
    LoadedModule[10]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[12]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[13]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[14]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[15]=C:\Windows\syswow64\ole32.dll
    LoadedModule[16]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[17]=C:\Windows\system32\ODBC32.dll
    LoadedModule[18]=C:\Windows\syswow64\SHELL32.dll
    LoadedModule[19]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[20]=C:\Windows\system32\apphelp.dll
    LoadedModule[21]=C:\Windows\AppPatch\AcLayers.DLL
    LoadedModule[22]=C:\Windows\system32\USERENV.dll
    LoadedModule[23]=C:\Windows\system32\profapi.dll
    LoadedModule[24]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[25]=C:\Windows\system32\MPR.dll
    LoadedModule[26]=C:\Windows\system32\IMM32.DLL
    LoadedModule[27]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[28]=C:\Windows\system32\odbcint.dll
    LoadedModule[29]=C:\Windows\system32\uxtheme.dll
    LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.DLL
    LoadedModule[31]=C:\Windows\system32\dwmapi.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=VirtualPassageExe MFC Application
    AppPath=C:\Users\shudson\CiscoCisco-SSLVPN-Tunnel\VirtualPassageExe.exe
    None of this makes any sense to me, but may someone can tell me why the install is failing?
    Thanks,
    Scott

    Mario,
    I tried everything you mentioned.  I cleared cookies and temporary files.  I enabled SSL 3.0. I restarted IE.
    I get the same thing.  The install process starts and then ends at suddenly saying the install failed.
    Scott

  • Microphone is not working on Windows 10 Tech Prev installed on a Virtual Machine

    Microphone is not working on Windows 10 Tech Prev installed on a Virtual Machine.
    What are the recommended troubleshooting procedure?
    Thanks,
    sistec

    Hi,
    Audio redirection might not be configured correctly for the virtual machine, I recommend you refer to the audio\sound\usb redirection guide for the type of your virtual machine.
    Hyper-V virtual machine
    http://blogs.windows.com/bloggingwindows/2013/12/05/overview-client-hyper-v-enhanced-session-mode-in-windows-8-1/
    Windows Virtual PC
    https://technet.microsoft.com/en-in/library/ee449432(v=ws.10).aspx
    If the settings are set correctly, then please check the driver for the
    Microphone, update the driver, it also might be a driver compatibility issue with Windows Technical Preview.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Microsoft Mail not working with Windows 7 & MS-Office 2010

    Dear All
    I have a client who is using Microsoft Mail for their internal mailing. They have been using MSoffice ( Outlook) for this purpose for last so many years.
    We have found that Microsoft Mail does not work with Windows 7 and MS Office 2010 combination.
    When you try to configure it given error 0x8004110.
    When we tried with different versions, we found that if you install Office 2007 it works. If you try Office 2007 and then Office 2010 and remove Office 2007, it still work. But Then it is treated as 2 installations of Msoffice on the same computer.
    I need to know whether this is right from Licensing perspective.  We 'll be using single copy of office but it may seems as we have installed Office 2007 & office 2010 on same computer.
    --Shekhar

    We have found that Microsoft Mail does not work with Windows 7 and MS Office 2010 combination.
    When you try to configure it given error 0x8004110.
    Windows 7 is a supported operation system for Office 2010. At what exactly point will you get the specific error?
    Is that a Click-To-Run version of Office 2010? By default, for MSI-based version of Office, when you upgrade existing Office 2007 to Office 2010, the earlier version of Office will be removed:
    http://office.microsoft.com/en-us/excel-help/keep-earlier-versions-of-office-programs-when-installing-office-2010-HA102597134.aspx
    For licensing advice, as <Don> suggested above, you should contact your local Microsoft customer support or reseller.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Group Chat feature in Office Communications Server 2007 R2 does not work in Windows Server 2008 R2 domains

       Hello to all, there are two confliting articles about this topic:
       1-
    http://technet.microsoft.com/en-us/library/upgrade-domain-controllers-to-windows-server-2008-r2(v=ws.10).aspx#BKMK_Whatsnew : this one says that it does not work "The Group Chat feature in Office Communications Server 2007 R2 does not work in Windows
    Server 2008 R2 domains". This article was updated in 2013.
       2-
    http://technet.microsoft.com/en-us/library/ee692314(office.13).aspx: this other article says that it will function "Office Communications Server 2007 R2 Group Chat will function in a Windows Server 2008 R2 forest". This article was updated in
    2010 and was refered by the first one.
       What is the correct support position for Group Chat feature in Office Communications Server 2007 R2 and Windows Server 2008 R2 domains?
       Regards, EEOC.

    Hi,
    I notice the following sentence in the link below “Office Communications Server 2007 R2, Group Chat will not function in a Windows Server 2008 R2 forest or when Group Chat member servers are joined to a Windows Server 2008 R2 domain.
    We know of an issue with changes in Windows 2008 R2 that requires a Group Chat Client and Group Chat Admin Tools hotfix. The Group Chat Client and Group Chat Admin Tools hotfixes are currently scheduled for mid-April 2010.”
    http://blogs.technet.com/b/nexthop/archive/2010/11/06/supportability-for-office-communications-server-2007-r2-and-windows-server-2008-r2.aspx
    So in my opinion, if you update to the latest version of Windows Server 2008 R2, OCS Server 2007 R2 and Group Chat Client, Group Chat Admin Tools to the latest version, it should work.
    However, the best method for you is make a lab to test the problem firstly.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Java 7 U25 work around does not work for windows 8

    I'm working on a java application which uses the statistical software R. This line Process p = Runtime.getRuntime().exec(C:\Program Files\R\R-2.15.1 + "/bin/" + "R CMD BATCH " + "./data/rJava.R");  in the application started throwing an error after the java 7 u25 update, but it was fixed by using the work around setting jdk.lang.Process.allowAmbigousCommands to true. This fix however does not work in windows 8, although the command does not error out with "cannot create process = 2" it just executes the line, but does nothing. But if I typed the command (R CMD BATCH " + "./data/rJava.R) directly into the commandline, it works perfectly. I've tried disabling the work around, and actually using suggested solutions in the release notes (see below), all worked in windows 7, but no success with windows 8. Any suggestions would be great
    Process p = new ProcessBuilder("c:\\Program File\\foo.exe").start();
    Process p = Runtime.getRuntime().exec(new String[] { "c:\\Program File\\foo.exe" });
    Process p = Runtime.getRuntime().exec("\"c:\\Program File\\foo.exe\"");

    avancentcisco - Win7 works fine with SSL VPN. But since we all were migrating to Win8, this was of no use to us. So we ditched SSL VPN all together.
    IPSec VPN with Cisco VPN Client (version 5.0.07) works absolutely fine on Windows 8. Once you get the set up right, everything works fine (we are using full tunnel) including internet access.
    If you struggle to get it working then let me know and I can help you out. There's not much info out there on the internet. I had to do it the hard way.

  • Exporting Crystal Report to HTML is not working in Windows 7

    Hi Sir,
    I am trying to export Crystal Report to HTML format using VB.NET code. Functionality is working fine at Windows XP Environment (Save to Disk, Open an Application and Email Attachment). But the same functionality is not working at Windows 7 Environment (both 32-Bit as well as 64-Bit).
    Below is the code to Exporting Crystal Report to HTML in VB.NET.
    Dim CrDiskFileDestinationOptions As New DiskFileDestinationOptions
    Dim CrFormatTypeOptions          As New HTMLFormatOptions
    Dim vFormat As Integer
    Dim CrExportOptions As New ExportOptions
    Dim vRdReport As New ReportDocument
    Dim sfd As SaveFileDialog
    Dim vFileName As String = Nothing
    vRdReport = vRptSource
    sfd = New SaveFileDialog
    If Not (vRptPath = "") Then
        sfd.InitialDirectory = vRptPath
    End If
    sfd.Filter = "Webpage, Complete(.htm;.htm)|.htm|Web Archive, Single file(.mht)|.mht|Webpage, HTML only(.htm;.html)|.html"
    If sfd.ShowDialog = DialogResult.OK Then
        ' Set the disk file options.
         CrDiskFileDestinationOptions.DiskFileName = sfd.FileName.ToString()
    Else
         Return
    End If
    CrExportOptions = vRdReport.ExportOptions
    CrFormatTypeOptions.HTMLFileName = vFileName
    CrFormatTypeOptions.HTMLEnableSeparatedPages = True
    CrFormatTypeOptions.HTMLEnableSeparatedPages = True
    CrFormatTypeOptions.HTMLHasPageNavigator = True
    CrFormatTypeOptions.UsePageRange = True
    With CrExportOptions
                        .ExportDestinationType = ExportDestinationType.DiskFile
                        .ExportFormatType = ExportFormatType.HTML32
                        .DestinationOptions = CrDiskFileDestinationOptions.DiskFileName
                        .FormatOptions = CrFormatTypeOptions
    End With
    vRdReport.Export()
    Catch ex As Exception
            MsgBox(ex.ToString)
    End Try
    Code working fine at Windows XP, But it is not woking in Windows 7 environment.
    Please can anyone share your valuable thoughts or ideas reg. this.
    Thanks in Advance
    Deivanayaga Perumal D.

    user13509659 wrote:
    Run this code to reproduce the issue.Which issue?
    It looks like inheritance is broken in the component hierarchy for JFrame in Windows 7 JDK 1.6.0_23-b05. The only thing remotely related to inheritance in your code snippet is the WindowListener, which does little. See camickr's advice about built-in exit management.
    EDIT - using the post title as a clue, I realize you may be talking about the component hierarchy, and whether the contentPane's background is visible through the upper layers. Instead of guessing, I'd prefer you describe your "issue" accurately (observed vs expected behavior).
    Edited by: jduprez on Feb 10, 2011 1:01 PM

  • APPLE mouse & keyboard not working with Windows (Bootcamp)

    I installed Leopard and Windows XP on my Mac Pro. The installation went very smoothly. Only problem I have is that my Apple wireless keyboard and mouse do not work on Windows (frozen) although they work fine on Leopard. I tried a Logitech wireless trackball and it works fine on both Windows and Leopard. Any suggestion?

    Thanks. I upgraded from Tiger and downloaded Bootcamp from Leopard Installation disc ( I did not have a beta version ). I then installed Windows XP SP2 ( brand new, just bought for that purpose ). Wonder if Mac wireless keyboard and mouse are compatible with Window. Everything else work beyond my expectation.

  • Flash player does not work in Windows 8 tiles

    Flash player does not work in Windows 8 start metro tile applications. Flash player also does not work in Windows 8 start tile internet explorer 10 1n windows 8. Flash player does work in Windows 8 desktop internet Explorer 10. I tried all of the recommended fixes suggested by adobe Flash Player Issues/windows 8 page. I have reinstalled Windows 8 operating system.  What should I try next?

    This is a known issue with Flash Pro CC - GM build.
    this crash has been fixed in the update that was released recently. Please update to 13.0.1.808 version and it should fix this.
    Please reply if it still persists after the update.
    -Sujai

  • ITunes 12.1.1 does NOT work with Windows - Fix??

    Hi everyone,
    I had issue after issue with the latest iTunes update (12.1.1) not working on my windows 7. It simply would not lunch when clicking on the shortcut to open.
    After a fair bit of searching I found this alternative version which seemed to do the trick and now it works:
    iTunes 12.1.1.4 for Windows (64-bit - for older video cards) - iTunes64Setup.exe(2015-02-18)

    The "for older video cards" installer - which, like most prior "64 bit" versions of iTunes, is actually a 32 bit application with a 64 bit installer - may be a useful fallback if the full 64 bit version does not install or run correctly.  Although 12.1.1.4 is a major improvement over 12.1.0.71, there are clearly still some lurking incompatibilities with some 64 bit Windows systems/components.  It is, however, a little misleading to say that "iTunes 12.1.1 does NOT work with Windows" - in many cases it works fine without switching to the alternative version.  I have the full 64-bit version of 12.1.1.4 running on three systems - two Windows 7 and one Windows 8.1 - no issues with either installation or operation on any of them.

  • ITunes 9 Home Sharing does not work on Windows 7 x64

    iTunes 9 Home Sharing does not work on Windows 7 x64.
    Getting the following error message:
    Home sharing could not be activated because this computer is not authorized for the account "iTunes account." Please authorize this computer and try again.
    This is a bug since my computer is authorized in iTunes and there is only 2 computer authorized for my iTunes account, so I have 3 more left till I should get this message.
    I've just upgraded my iPhone to OS 3.1 using it this morning.
    Please advise.
    Environment: Windows 7 x64, HP TouchSmart tx2-1020us Notebook
    Ivan Farkas
    <edited by host>

    I am using Windows 7 x64.
    I am running iTunes 9.0.2.25
    I am running Mcafee.
    I can see and play music from the iTunes installation on my Windows 7 machine, but I CANNOT access the library to copy songs from this computer to other computers on my network.
    YES, I have enabled "Home Sharing" using my iTunes account. NO, I have not authorized more than 5 computers on this account.
    I believe this to be a Windows 7 related issue, as Home Sharing worked as advertised when I was using Vista (before I upgraded to Windows 7).
    I CAN set up Home Sharing on two other (host) computers in my home network and it works. These computers are XP and a MacBook Pro. I CANNOT access my Windows 7 machine x64 to COPY music from one autorized library to another. Please help!!!
    P.S. - I have attempted to get this to work by turning OFF my McAfee firewall. Windows firewall is disabled.
    Message was edited by: turcott

Maybe you are looking for