CUCM DRS backups to a Synology NAS

Has anyone had any experience with doing CUCM DRS backups to a Synology NAS setup for SFTP. I am having problems getting backups from both the CUCM pub and the PLM server. Basically when defining the backup server it cannot connect via SFTP
Strange thing is if that I connect using WinSCP and the same credentials I'm putting into CUCM it works fine.
Any ideas welcome!

I am trying to set up the same thing here.
Everything looks good via WinSCP, can log in upload & download files, create directories, etc.
The CUCM box says:
Unable to save Backup Device successfully. Update failed : Unable to access SFTP server or SFTP server too slow to respond.
I have tried all sorts of values for the path as that is known to be very picky. None of them make a difference.
I also know it's not "too slow" because that message is returned almost instantly -- no waiting on timeouts.
I did a packet capture on this, which ironically involved me using SFTP to upload the capture file to a Linux box. The capture shows 13 packets, where there is the initial handshake, then the SSH protocol identifiers, Key Exchange Inits, and then is closed. The first FIN comes from the synology box, followed by an ACK & FIN from the CUCM. So this points at the synology not being able to agree with the client and just terminating the connection.
Digging in furhter & comparing the algorithm lists sent by each, it seems they could not agree on a common cipher.

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Cucm DRS backup components missing 8.6(1a)

hi,
we are in the process of migrating to latest 10 version. the current version is 8.6(1a) CUCM. I tried build the customer exact environment in the lab (same ip/dns .same version of cucm..etc)...finally when I brought the backup to the lab to restore to this newly built cucm, I noticed the cucm drs components which will be listed on the Disaster recovery restore wizard after the tar file has been accessed, missing few components.
for example, in ideal situation you will see the components car,cdpagt,syslogagt,ccmprefs,bat,platform,tct,ccmdb,clm,tftp,moh,ann, reporter. (see attached pic, "supposed to see") but my situation
cdpagt,reporter,bat,tftp,cef,ann,moh components are not shown. thus when I initiate the restore, it fails. this is not to say that customer may have not given all the backup files. I was there when I dragged and dropped in my pc.

resolved it.
all we need to do is deactivate and reactivate the services for the missing components. for ex. if tftp component is missing then we will have to deactivate and reactivate. go to DRS page and check to see if that shows up as component being backed up.. it will show up. I found a bug for this version. but the details of it does not tell you about all the components missing on mine. it only shows tftp component missing. with work around being the same.
thanks
vijay

ISE 1.3 or Prime 2.1 NFS Backup to Synology NAS

Hello,
I have try this week to Backup the ISE and Prime to a Synology NAS.
Since a time i´m sure that the configuration on ISE an Prime are ok also DNS an Ping are ok.
The staging url is nfs://<servername>.it.lokal:/volume1/CiscoBackup/
The debug on both shows me an mount problem.
Username an password is correct configured.
Have anybody a idea to solve this problem.
Thanks!

Hi cciesec2011,
thanks for reply.
I am curious about backup of ise 1.2 and certificates. can you share any link/document related to this.
Thanks,
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Time Machine can't create backup on Synology NAS DiskStation (Error 17)

My first time trying to use Time Machine.
Configuration iMac: OS X vers. 10.7.3, 2.5 GHz, 4 GB Memory, 500 GB Disk
Destination of Backup: Synology NAS DiskStation DS212j, Mac File Service for Time Machine activated, user for Time Machine created
Log reports:
Starting standard backup
Network destination already mounted at: /Volumes/TimeMachine
Creating disk image /Volumes/TimeMachine/JoeiMac.sparsebundle
Error 17 creating backup disk image
Failed to create disk image /Volumes/TimeMachine/JoeiMac.sparsebundle, status: 17
Backup failed with error: 20
What means "Error 17"?
Any idea what went wrong?
Hope you can help.

That's the problem with using a 3d-party NAS with Time Machine; it has it's own software that's supposed to interact with OSX, and when something goes wrong, it can be very hard to sort out just what and where the problem is.
First, make sure that model is fully compatible with Time Machine on Lion (some are, some aren't), and install any software/firmware updates Synology has for it.
Second, make sure the names (of all odd things) of your Mac and network aren't too long and don't contain any special characters, per #C9 in Time Machine - Troubleshooting.
Third, make sure you're following Synology's instructions exactly.

Time machine will not backup to Synology NAS DiskStation.

I own a MacBook Pro8.2 (15-inch, Late 2011) running on Mac OS X 10.7.5. Time Machine backups go to a Synology NAS DiskStation, which works fine with my wife's MacBook Pro (17-inch, Late 2011) also running on Mac OX X 10.7.5. If I try to backup the 15-inch MacBook Pro, I can get started but down the road I get the following message: "The backup was not performed because an error occurred while copying files to the backup dish". Try several times again but it always fails again. Does anybody have a good suggestion how to solve the problem? I am puzzled.

Most likely, the backups are corrupted. Try to Repair them, per #A5 in Time Machine - Troubleshooting.

Restoring Time Machine backup from Synology NAS

My got a new HD (seagate action) Now the Mac (2010) does not recognize Timemachine backup placed on a synology NAS 213. It is there, i can see it, but while using the startup utility the backup is not listed and can not be chosen to restore.
Does anyone know a solution ?

Hi Peter,
Have you tried Migration Assistant. or is that what the startip thing is?
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

Can Synology NAS serve both time machine backup and video/audio servers?

I'm looking for a NAS box such as Synology 2 bay solution. I've seen the box can be used as Samba server to store network folders and files; and also there is discussions on Mac Time Machine backup using the Synology boxes; I'm wonder if the RAID disks can be partitioned to do both, some space for the backup from time machine and others with regular NAS services as network disk space, and if you can share your experience if you have done that.

Your answer is found on the Synology website with this link:
http://www.synology.com/en-global/support/tutorials/481

CUCM 9.1.2 DRS backup takes extremely long time to complete

Anybody else noticed that DRS backups from CUCM 9.1.2 to a Windows SFTP server (ex: OpenSSH) takes up to 6-7 hours to complete?
Backup to a Linux SFTP server runs fine.
All backup worked fine on Windows or Linux with CUCM 9.1.1.

Hi Sebastien,
Can you try taking the backup on a machine in the same subnet as cucm and see if the issue persists? Have you tried restarting the DRF MA and LA services yet? Openssh is one of the supported options for DRS backup so you can engage TAC if the issue persists.

Time Machine "Looking for Backup Disk...." to Synology NAS

My time machine used to work well connected from my Macbook Pro (10.8.3) connected to my Synology NAS then suddenly stopped working a while ago.
I have finally got around to looking at it but cannot seem to get it to rework
I folloed all instructions on the http://pondini.org/TM/A4.html full reset option but without success.
I can view all the previous backups on the NAS by entering Time Machine but when trying to backup again now continually get "Looking for Backup Disk...."
Any ideas?

This happens when you backup to a non-apple device.. actually a TC in particular is the only apple supported network device for TM.
Did you try a reboot of the whole network.. and you can verify the backups .. see A5 in pondiini.
The same thing happens even on a USB drive plugged into an Airport Extreme. It can work fine for ages and then just suddenly refuses to connect.
See http://pondini.org/TM/Airport.html
Did this happen when you updated to 10.8.3.. does the date of the last backup correspond to the update? It would not surprise me if they did some little tweak that took out your non-authorised backup method.
Now I have not tried it but lots of these issues started with Lion when the security level in AFP was changed. Security for a file protocol is irrelevant on your local network so really only relevant to using BTMM and iCloud.. which was also introduced with Lion.. that is when everything went to pot.
I would look at the Synology as running better at the older level of security and making the adjustments required on your computer.
See http://support.apple.com/kb/ht4700
I have a NAS and I have the same issue happen a couple of times. I am still using Snow Leopard though so the above suggestion is not a cure all.. I think you just have to accept that Apple builds a walled garden.. if you try and step out of the garden.. anything over the wall.. can be expected to behave badly on occasions. Set up another folder on the synology and start a new TM backup. Or use CCC or superduper etc..

Time Capsule vs Synology NAS

Hey everyone,
So my current set up at the moment is a Mac Mini with a 3TB external hard drive hooked up for my iTunes library and a 1TB external hard drive used for Time Machine backups for the Mac Mini and 2 Macbook Pros.
I can't decide which would be better to use a Time Capsule or a Synology NAS for the following:
My iTunes library to share to my Apple TV, and other iDevices.
Time Machine backups for all 3 computers and 2 iPhones and 2 iPads
And possibly a file sharing location for use with OS X Server.
And Caching location for app downloads used with OS X Server
What device do you think would be better to use.

Is your mini running OSX server now??
If you plan to install a computer running Server, then I would work out that setup..
This is a "don't quote me" but when you use a server.. you don't want the files to be on network drives.
ie using a server and using network drives (either TC or Synology) means you have competing requirements.
Server should have local disks so it has full control over permissions etc.
Synology in particular is designed as a server replacement.. you don't use a small server plus a synology. You can use TC but only as TM backup location and router.
For your bullet points.
My iTunes library to share to my Apple TV, and other iDevices.
The Synology would be better.. but you still will need a computer running. Home serving of iTunes must be done via a computer.. therefore your library is located in the wrong place. The built in iTunes in the synology.. is really ??? Sorry cannot say much until I get it setup and running.. !!
Time Machine backups for all 3 computers and 2 iPhones and 2 iPads
Any will do as TM target. iOS devices backup to iTunes or iCloud.. There is no TM for iOS. And it will need a real iTunes.. not synology itunes.
And possibly a file sharing location for use with OS X Server.
And Caching location for app downloads used with OS X Server
You are using the Synology as dumb storage. A USB drive plugged into the OS X Server computer will be faster, cheaper and more reliable. You are effectively buying two servers and bypassing on of them to simply use its hard disk.. pointless.

Restore full macbook pro from time machine backup stored on Synology DiskStation DS411

Hi,
I backed up my macbook pro (running Mac OS x 10.8) with time machine on a Synology DiskStation DS411.
I never had any problem to backup my entire computer (~330gb) with Time Machine, others colleagues do so.
Recently my hard drive failed and I had it replaced. I want to restore the full computer from this DiskStation. When I turn on the computer with the new drive, It proposes me to restore the data from a disk but can't find it even though I am plugged on the netwrok.
I tried to copy and paste the entire folder on an external hard drive with a windows 7 machine, then plugged the hard drive to the macbookpro but it could still not see the hard drive.
I don't really know what to do anymore. Can anyone help?
Thanks.
J

Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. This is an example of what can happen.
If your only backup is on the NAS, contact the vendor for support.
If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or a mini-tower (802.11ac) AirPort base station. Only the 802.11ac base station supports Time Machine, not any previous model.

E3200 slow transfer rate to synology NAS

Hello .
I just bought a synology NAS ds212j . I updated to DSM4.0. I purchased 2
Seagate ST2000DM001 Barracuda 7200RPM 2 TB SATA 6 GB/s NCQ 64 MB Cache 3.5-Inch Internal Bare Drive
My e3200 has the latest 1.0.04 firmware
I'm backing up via time machine(mac book pro) in MAC 10.7.4 which has a wireless N card.
in Utilities (activity monitor)I'm only getting 9 megabytes per second , why is it so slow? I feel like it's taking forever. e3200 says it does up to 300 megabytes per second. any possible settings causing this?
a backup of 202 gigs has been running for about 4 hours and still going
Solved!
Go to Solution.

The 300 megabits per a second claim is also dependent on the wireless interference around your area and the maximum link speed that the macbook pro's wireless chip can handle.
First, I would suggest visiting the wireless tab in the router's online interface and change the channel width to auto. That will allow the router to increase it's maximum speed to 300mbps if there isn't too much wireless interference.
After that, you can check the macbook's wireless link speed. Keep in mind that the usable speed (throughput) is usually around half of the link speed. That's just how 802.11abgn works.
I'm sure that if you tried a wired connection to the router, you would experience faster transfer rates compared to using a wireless connection.
I don't work for Cisco. I'm just here to help.

Migrating Time Machine data to Synology NAS

I have a new Synology NAS and want to migrate my existing Time Machine data from a Western Digital external USB drive.
I have set up the Synology shared folder for Time Machine and it appears as an option in Time Machine settings. But I do not want to start over with Time Machine backups and want to reclaim the external drive used for Time Machine today.
Any advice?

I was actually get things up and working towards the end of January. Somebody replied with the link below to one of the forums I posted to. Since I was already using SuperDuper, I had what I needed.
Here's the link I used, making a couple of adjustments for Mavericks.
http://www.unlikelywords.com/2009/01/05 ... e-capsule/
I had not seen this article on my many searches.
I have things now working...finally. Though I'm not using Time Capsule, I'm using Synology, I followed the spirit of the post and was able to figure things out along the way. And it took a short 45 hours to move nearly 1TB of data to the NAS. I now have TM backing up to the NAS which has all of the backups which go back to May 2010.
Good Luck!!

Time machine to synology NAS so slow.

Hi all,
I have an iMac with a Synology NAS running DSM 4.3. Before Mavericks it worked perfectly fast. After Mavericks it is taking about 10 hours to back up 600MB. After reading some posts I have found that apple changed the communication protocol in Mavericks but I cant find a fix for this problem. When I connect to my synology's admin page it shows my backup user as connected via AFP. Please help.... Any thoughts?
Thanks
Ray

All,
I also notice that spotlight is taking forever. Right now it is 2 days in with an estimated 2 more until completion. I think this may have something to do with it. I used Mavericks recovery and re-installed, i fixed disk permissions, I dont know where to turn. Any help????
Thanks in advance.
Ray

Time machine fails with Synology NAS

Help...
I can't get Time Machine Back-ups to work with my synology NAS.
I can see shared folders in finder.
Have tried with a shared folder on drive in NAS (get error message: cannot create sparsebundle...)
Also tried with USB drive connected to NAS (process get started and get to around 10M backed up and then fails with error message: )
Tried with Mac and NAS on same switch - and got same results.
Appreciate any advice you can offer.

A third-party NAS is unsuitable for use with Time Machine, especially if it's your only backup. I know this isn't the answer you want. I know Time Machine accepts the NAS as a backup destination. I know that the manufacturer says the device will work with Time Machine, and I also know that it usually seems to work. Except when you try to restore, and find that you can't.
Apple has published a specification for network devices that work with Time Machine. None of the third-party NAS vendors, as far as I know, meets that specification. They all use the incomplete, obsolete Netatalk implementation of Apple Filing Protocol.
If you want network backup, use as the destination either an Apple Time Capsule or an external storage device connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
Otherwise, don't use Time Machine at all. There are other ways to back up, though none of them is anywhere near as efficient or as well integrated with OS X. I don't have a specific recommendation.
If you're determined to keep using the NAS with Time Machine, your only recourse for any problems that result is to the manufacturer (which will blame Apple, or you, or anyone but itself.)

CUCM DRS backups to a Synology NAS

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