Custom creative barcodes

I was sent this link by my boss who would like to try some creative barcodes on our products to replace our "boring" barcodes.
http://www.darkroastedblend.com/2008/04/japanese-creative-barcodes.html
http://www.barcoderevolution.com/technicalInfo/
I create barcodes in InDesign each year using a barcode font. It would be great to purchase the creative barcodes but the problem is our barcodes change on each product every year, so purchasing one design from the company wouldn't be a good use of our money and we'd still have to pay the $400 per year, per barcode licensing rights which could be alot of money with the # of products we put out.
Ideally I'd like to create some sort of alternative, ut barcodes aren't my area of expertise. It seems like these companies go through alot of testing to produce these which makes me think this wouldn't be something I want to attempt myself.
Does anyone have experience/suggestions with adding a more personal touch to barcodes?

be careful making barcodes artistic, especially so far as the client is concerned. a client may go with the idea and love it, BUT the warehousers and retailers may flatly refuse to use them or stock the item because they fear the items won't scan (even if you can prove they do).
one anecdote is a large supermarket chain in australia which is quite specific about barcodes. given that they are the ultimate seller of the goods which the client has made, its normally best practice to cooperate with their requirements, whether we agree with them or not.
sometimes, stores may also print their own barcodes over the top of the one on the printed products. i've seen this at several book stores in australia. this means that if a "creative" barcode was used, it won't be seen because the retailer has put their own barcode over the top.
remember, barcodes are utilitarian, they serve a purpose for quickly identifying a product from thousands of others in a database so that supermarket queues are shortened. imagine if the "checkout chick" (forgive me) had to look up each item on the conveyor belt in a book (or worse)... supermarket queues would be HUGE.
its akin to decorating a licence plate... looks nice, but i doubt the police officer checking the plate really cares if it has sparkles or tassles... and in some instances will defect the car for not displaying the plate in a legal fashion. i know i'm stretching the metaphor, but i'd err on the side of caution with displaying barcodes. yes its boring but it does what the retailers want it to do... identify it quickly at a point of sale.
my buck o'five.
colly

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    D(["mb","Nomad Jukebox Zen Xtra to 2.0.03, the firmware update failed and the<br >device<br >was no longer recognized by Windows. When the Zen rebooted, it showed<br >"Firmware Problem" and booted to a recovery mode. After trying to<br >reload<br >the firmware from recovery mode, the device rebooted again several<br >times,<br >and now will not power on<br >at all. I have tried resetting the device via the reset button on the<br >side<br >and still will not power up, and also tried getting back into recovery<br >mode<br >by holding down play/pause and pressing reset and still no powering up.<br >Thanks<br ><br ><br >On 6/23/06, Creative Americas Customer Support <<br ><a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"mailto:[email protected] ve.com\]CLI.support@customercare<wbr >.creative.com[/url]> wrote:<br >><br >> Dear Jay,<br >><br >> Hi, Sorry you are having trouble with your creative product! Regarding<br >> your last email. Looks like you may have a defecti've Creative Labs<br >> product and I would suggest taking back to place of purchase for a<br >> speedy replacement. If you are not able to do this and you have a<br >retail<br >> version and a receipt showing date of purchase then you can send the<br >> product into Creative Labs as long as its still under warranty for an<br >> Return Merchandise Authorization (RMA).<br >> In this case, an RMA service request would be necessary. Please note<br >> that if the product has exceeded its warranty period or there is any<br >> User damage, an out-of-warranty RMA will need to be issued. This<br >would<br >> require the cost of the repairs to be sent with the product when<br >> shipping to Creative labs for an RMA.<br >> For Creative products that have 90 day labor/2 month parts warranty.<br >> An RMA date that is within the 90 days from purchase date requires no<br >> repair/replacement cost. If date RMA purchase is past 90 days but<br >",]
    // -->Nomad Jukebox Zen Xtra to 2.0.03, the firmware update failed and thedevicewas no longer recognized by Windows. When the Zen rebooted, it showed"Firmware Problem" and booted to a recovery mode. After trying toreloadthe firmware from recovery mode, the device rebooted again severaltimes,and now will not power onat all. I have tried resetting the device via the reset button on thesideand still will not power up, and also tried getting back into recoverymodeby holding down play/pause and pressing reset and still no powering up. Thanks
    <After I sent that email, this is what I get back to my surprise ----
    Dear Jay,Thank you for contacting Creative Technical Support.With regards to the issue, before we proceed with the RMA. I would liketo inform you that as the player has exceed its warranty period, it willnot be covered by warranty. Therefore if the player is deemed out of warranty of the RMA department,the estimated cost of service is around $43.00 - $88.00May I know if you are still willing to send the player to us for<!--
    D(["mb","service? If you wish to do so, kindly reply back to us with your<br >descision and on receving your reply we would process the RMA.<br ><br >In case if you need any clarification, please do not hesitate to contact<br >us. Thank you.<br ><br >If you still require assistance, please reply to this email with any<br >previous correspondence to ensure the quickest and most accurate<br >service.<br ><br >Best Regards<br >,<br ><br >Glenden<br >Technical Support<br >Creative Labs Americas<br ><br ><br ><br >To provide feedback on your "Creative Experience" please click on the<br >following link:<br ><br ><a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"http://www.**bleep**.com/support/contact/welcome.asp?r\u003dCLI&d\u003dTS\" target\u003d_blank target=_blank>http://www.**bleep**.com<wbr >/support/contact/welcome.asp?r<wbr >\u003dCLI&d\u003dTS[/url]<br ><br >This link is provided so that you may provide feedback on your "Creative<br >Experience". If you require further troubleshooting or have additional<br >questions simply reply to the original mail and we will be glad to<br >assist you.<br ><br >Original Message Follows:<br >------------------------<br >Name: Jay Garcia<br ><br >Address (Sorry, no PO Boxes): 403 Keen Lake Ct<br ><br >City, State, ZIP : Lutz, FL 33549<br ><br >Phone number - Day : 83-74-5603<br ><br >Phone number - Eve : 83-74-5603<br ><br >Email Address: <a onclick\u003d\"return top.js.OpenExtLink(window,event,this)\" href\u003d\"mailto:[email protected]\][email protected][/url]<br ><br >Model number: DAP-HD00<br ><br >Product Color (e.g. blue/silver): silver & white<br ><br >Product Hard Dri've Size or Amount of Memory (e.g. 30GB/256MB): 40GB<br ><br >Serial number (Usually, located inside the battery compartment):<br >MPF0500469000725D<br ><br >Creative Care Protection Plan Certificate Number:<br >Date of purchase : 09/0/04 ?<br ><br >Place of purchase : Best Buy<br ><br >Brief Problem description: In the process of updating my firmware on my<br >",]
    // -->service? If you wish to do so, kindly reply back to us with yourdescision and on receving your reply we would process the RMA. In case if you need any clarification, please do not hesitate to contactus. Thank you. If you still require assistance, please reply to this email with anyprevious correspondence to ensure the quickest and most accurateservice.
    <WHOA ---- $88 bucks?!?! I can buy a "new" refurbed unit online for cheaper than that...AND I would get a warranty!! Since they said if I needed clarification or assitance, reply, to which I did:
    Let me make sure I understand this... I tried updating my player withyourlatest firmware, and it fried my mp3 player, and now I have to pay up to$88 to fix a problem cause by your software? I just want to make sureIunderstand this issue. Thanks
    <Now for the kicker!!! Here is what they say:
    <
    Dear JayThank you for contacting Creative Labs technical support department.Creative Labs is a leader in sound systems, portable devices, Mp3players, and audio performance. If you would like to view any of our products, or view our knowledgebase system with helpful troubleshooting tips and driver downloads,please visit us.creative.com.We want to fully assist you in the best way possible, so please bearwith us as we help you solve any technical issues. I understand you are having problems with your zen. It is recommended that you download and install the latest driver aswell as the firmware update, and then format your player or reset yourplayer by booting the player into its unique Recovery Mode, if youexperience one or more of the following symptoms:Your player is not detected in Creative MediaSource or Windows MediaPlayerThe battery does not last as expectedYour computer stops responding during file transfersThere is a power outage during file transfersThere is an error about firmware. Detach the Zen player from your PC , and ensure that it is turnedoff.2. Connect the power supply to the player.3. Hold down the Play/Pause button while inserting a paper clip into theReset hole on your player.4. Wait for 4 seconds or so, and then remove the paper clip.5. Keep on holding the Play/Pause button till the Rescue Mode screenappears.6. After the recovery mode has started, release the Play/Pause button.<IT'S THE EXACT SAME EMAIL AS THE FIRST EMAIL THEY SENT BACK!!!!! I responded to that email just a little while ago requesting that a supervisor or manager please contact me... Their support is absolutely HORRENDOUS! I am wondering if these people in "tech support" are technically or are just flowing a flow chart for procedures.
    I have been the IT field for 8+ years, I deal with customers on a daily basis. I have never in my life seen this kind of business practice, of A) a company not standing behind their products & work and B) supporting the customers issues after the fact. I understand I am a lowly MP3 owner, but I have always purchased creative products, I've got 2 sound cards running in my pc's here at home. I've purchased speakers, this mp3 player, referred my father in law to purchase a similar mp3 player from creative, bought my brother the same mp3 player. This whole exprience has put a bad taste in my mouth and to see that there are quite a few others are having the same issue makes me sick...
    P.S. sorry for being so long winded in this, I know its alot to read, I tried to cut out the non-essential stuff in the emails I posted but I still can't believe my player is junk now after a failed firmware update.

    harryhibbs wrote:
    A quick question: When you try to reset the unit, is it connected to the charger? If yes, OK you say it's dead, so no screen display, BUT, can you hear if the hard dri've is spinning? I think it's very unlikely that a firmware upgrade process would have any chance of physically killing a unit altogether.
    Another thing to check - is the battery firmly located in place? You can remove the front cover to access the battery compartment.
    Hibbs
    Yes - that is correct, I have been trying to reset the unit with it connected to AC power via the charger...No you cannot hear the harddri've spinning. Yes the firmware can kill the unit, not "physically" but it has logically shut down the unit to where it will not power up. The battery is firmly seated...Just as a side note, when I tried the original firmware upgrade the unit was plugged into the charger as well, so I know there were no power outages etc during the attempted upgrade.

  • I cannot download my adobe creative suit 5 design premium because it says my serial number is invalid but Adobe customer care said it valid...i don't understand why it still not working??

    I have upload my Adode Creative Suit 5 design premium on my first apple mac pro successfully.,i purchased in a retail shop few year ago...!as it have two use of the CD when installing ..i'm trying to install it on my other apple mac pro..but this time it is say that the serial number is not valid..i got it checked by Customer care, they said it is valid and should be working when set up on my laptop..can someone pose help as i don't know who to turn now to find answers...many thanks
    Kind Regards

    Hi Rich,
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    Can you share a screen of the error (please hide the SN )

  • My email Conversation with Creative Customer Service Regarding MicroPhoto Rep

    So I am having a problem with my MicroPhoto because it is goign to recovery mode and is not detected by P.C. (my original post, http://forums.creative.com/creativel...ssage.id=98326 )
    Here is my conversation after sending in my info about my player
    ME: Support Inquiry: ID(8) My MP3 player is not detected
    Product: ZEN MicroPhoto
    CCPP Certificate Number:
    Serial Number:
    Purchase Date: /9/2006
    Operating System: Windows XP
    Creative Model Number: DAP-MD0007
    Computer Brand/Model:
    Processor/CPU:
    Memory:
    BIOS Type/Revision:
    System Board/Chipset:
    Detailed Problem Description:
    I am having a problem with my Zen MicroPhoto, it started to "freeze" on
    the Creative Logo while booting up, so I went to the recovery mode and
    used clean up and format all and when I booted up again it gave a
    "firmware error" logo. So now when I boot it to gives me a weird
    scramble of white dots on the screen and goes to the recovery mode. Now
    my computer won't detect it and I downloaded multiple firmwares and they
    wont detect it but the Creative Recovery Tool detects it but when it
    says click "run" on each dialog boxes to continue, no dialog boxes
    appear. It shows up in My Computer under "other" with the label Creative
    Zen MicroPhoto with a 20mb capacity. Obviously something is wrong with
    the firmware and I need help figuring out how to fix it. thanks.
    CREATIVE: Dear Brian,
    Thank you for using Creative's Email Support System. We appreciate the
    opportunity to assist
    you.
    I understand from your emauil that you want to get an out of warranty
    repair for your Zen MicroPhoto.
    Based on the description of the issue you had provided, it sounds as if
    the hard disk of your Zen MicroPhoto needs to be replaced. This costs $
    $0. However, before we can issue you an RMA, we would also need the
    following information from you:
    Purchase Date:
    Serial Number: (Please consult this picture to know where you can find
    your serial number: http://ask.americas.creative.com/wwi..._micro_ser.gif)
    Alternate color choice:
    (Please note that the alternate color choice is only used to decrease
    the turnaround time of your RMA if the unit must be replaced and the
    color of your player is out of stock. If you only prefer to have the
    same color that you sent in, please be sure to note this.)
    I will issue you an RMA as soon as we receive the information that we
    need. I apologize for the delay.
    ME: $0? I can buy a new one for $50 more. I don't mean to seem like a know-it-all but I am strongly convinced it has a software or firmware error. I relize I have a few fields to fill in but I will worry about that later. It seems like all the people on the forum that have the same problem
    CREATIVE: Hi Brian,
    Thanks for choosing Creative!
    I understand you are concerned that your Zen MicroPhoto may have a
    firmware problem because it gave you a firmware problem error. Sorry
    for the confusion.
    Your player most likely does have a firmware problem, but the constant
    freezing also indicates a hard disk problem, which will cost $0 to
    replace. If the firmware is the only problem, then the cost will only
    be $25.
    I recommend considering the new Zen 8GB player. It also includes a
    color screen but will also play videos and contains solid state memory
    instead of a hard dri've, so you don't have to worry about internal
    moving parts wearing out as with the MicroPhoto: http://us.creative.com/products/prod...=&product=6999
    If you would still like to arrange out of warranty service for your
    MicroPhoto, click here: http://us.creative.com/onlinerma/
    I hope this hel
    ps.
    Thanks for choosing Creative!
    Best Regards,
    Technical Support
    Creative Labs Americas
    ME: It doesn't freeze anymore. It only froze when it first got a problem. So when it continued to freeze, I used the clean up and format option in the recovery mode. After I did that it just goes right to the recovery menu.
    I would be willing to pay $25 for a fix but not $0. Would it be possible to arrange it so it could be looked at and fixed but only if it is a firmware problem? If it is a hard dri've problem, I would just want it sent back.
    Thanks for the help.
    CREATIVE: Dear Brian,
    Thank you for contacting Creative Technical Support. I understand that
    your Zen MicroPhoto was displaying a Firmware Error and now only boots
    into the recovery mode. We appreciate the opportunity to assist you
    today.
    This indicates that the firmware was corrupted and deleted from the
    player. The recovery mode is the only place for the player to boot into
    now that the firmware is lost. The only way to correct the issue at this
    point, would be to reload the firmware.
    I see in your previous messages that the player was not properly
    detected by your computer or the recovery tool. If this is the case, the
    player must be sent in for service and can not be resolved at home.
    Here are the last steps you can try before sending the player in:
    . If you would like to try one more time to reload the firmware, please
    first enter a cleanboot of Windows. This will disable certain background
    applications that may be interfering with the installation of your
    software. Please click the link below for detailed instructions:
    http://us.creative.com/support/kb/ar...p?l=3&sid=6738
    2. Next, try the firmware update once more. For detailed instructions
    and the proper download, please click the link below:
    http://us.creative.com/support/kb/ar...p?l=3&sid=4789
    Failing this, you can click the link below to set up the RMA online with
    our new online RMA submission form:
    http://us.creative.com/onlinerma
    Please let us know if you have any other concerns or questions.
    Best Regards,
    Technical Support
    Creative Labs Americas
    ME: Is it O.K. that I don't know my exact date of purchase? Can I put a rough date or does it matter?
    I would like to send my player is to get fixed but under a few conditions that you can assure me will be followed.
    . The hard dri've will WILL NOT be replaced and I WILL NOT be charged $0.
    2. I will be contacted before anything you replace that will cost me more than the original $25 fee.
    Is this alright? email me back.
    I appreciate your help, thanks.
    CREATIVE: Dear Brian,
    Thank you for contacting Creative E-mail Support.
    I understand you have some questions regarding your products warranty
    coverage, and the RMA process.
    In order for the product to be considered under warranty you will have
    to supply a copy of the original retail sales receipt with the date of
    purchase, product purchased and the place it was purchased from. If
    the product is sent in without a copy of a original retail sales receipt
    with that information the product will be deemed out of warranty. The
    minimum out of warranty fee is 25. USD which only reflects labor cost.
    In the event that a part needs to be replaced there will be additional
    parts fees based on the problem you have described the Hard dri've your
    Zen MicroPhoto will likely need to be replaced the cost for hard dri've
    replacement out of warranty is 0. USD for your product. This price
    reflects parts and labor. It is recommended that you send a check or
    money order for the full amount with your Zen MicroPhoto. In the event
    that you do not send a check or money order for the out of warranty fees
    a Creative Representati've will e-mail you to arrange payment prior to
    making any repairs or replacing the player. In the event you do not pay
    the out of warranty cost the player will be dispositioned by the RMA
    department.
    Let us know if you have any additional questions or concerns.
    If you still require assistance, please reply to this email with any
    previous correspondence to ensure the quickest and most accurate
    service.
    Best Regards,
    Technical Support
    Creative Labs Americas
    So basically, if I send in my player I will pretty much be charged $0...which is pointless because there is no way I am paying that.
    I stumbled upon this is site http://www.zenrepair.com/Zen/index.jsp and I may consider trying them. What do you guys think about Creatives service?
    Has anyone ever heard of or tried that Zen service site before?
    *Please remove the names of our advisors before posting support emails. Dale-CLMessage Edited by Dale-CL on 09-23-2007 :06 AM

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