Custom Web Adi doesn't donwload data 11i

Hi,
I've developed a custom web adi for download/upload data to a custom table in ebs 11i. The integrator works fine for upload: I create new records in excel and upload api works for upload them to custom table... The only problem is initial download o data: when excel is retrieving data, the progress window shows that records are being downloaded ("100 Records ...", "200 Records ...", "300 Records"...) but excel doen't show any data.
I've checked other "factory" integrations (such as "HR People Details") and they download data with no problems.
Do you know wich can be the problem?
Tanks in advance.

Can you find any errors in the BNE.log file? -- How to Create a BNE Log For Web Adi Issues and Errors? [ID 817023.1]
Please see if the solution in (Unable To Download Data Into Spreadsheet Using Custom Integrator [ID 555639.1]) helps.
If none of the above helps, please enable trace and see if you get more details about the error -- How to enable tracing for WEBADI [ID 294739.1]
Thanks,
Hussein

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