Customer business hour week rule entries

Dear experts,
SAP CRM 7.0
We are using the CRM customer business hours functionality so that calling times and visiting times for the customers can be defined in the system. We always call customers on different weekly frequencies like every week, every second week, every fourth week etc. but the list of these week frequnecies only has entries till every tenth week.
However we need to add entries into it till 'every 24th week'. Could someone please help me know how this needs to be achieved?
thanks & regards
Ritwik Sharma

That's terrible customer service. Though my time is very valuable, I'm more angry that I was told that I would be credited when it wasn't true. This was not my error, but Verizon's error and Verizon should take ownership of their mistake and honor what was said. This is all in addition to 3 faulty phones and loss of service for days at a time.
Sent from my iPhone

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CREATE OR REPLACE FUNCTION NON_pto_against_projects (
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l_cat_elements_string VARCHAR2 (2000);
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l_success_flag CHAR (1); --Return values
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regards.
Edited by: jonathan yap on Feb 19, 2008 6:41 PM

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I called these monkies at 6:15 AM, was told by the machine to call back during "regular business hours" I thought their business hours are 6AM - 11PM, 7 days a week? Called back at 7:00AM, got the same message when tried to speak to an actual person. Called back again at 7:20AM, same message. So my question is What the **** !!
Message was edited by: Verizon Moderator

Hey Aikidood!
I am very sorry that you were having such trouble calling us. We have great hours available to you so you can contact us. We are open from 6am to 11pm, 7 days a week, that is correct. So what number were you calling? It may have been a specific department that has different hours. If you ever want to know another way to contact us just visit www.vzw.com/contactus. You can e-mail us or even chat is a representative is available. If you have any other trouble, please let us know. Thanks!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

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Customer business hour week rule entries

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