Customer Collateral for O&G industry for CRM Downstream

Can anyone provide me some details on CRM implementation on Siebel for O&G downstream in areas such as retail and commercial. We are trying to sway a client on SAP CRM to move to any flavor of Oracle CRM and not limited to Siebel. The client is a wholesale distribution arm of its parent company in Malaysia largest O&G company which is listed at #164 under Global 500 (2012). With this penetration we are looking at the bigger piece of the pie which is the parent company.
The client is looking for:-
1) 2 reference site/customer which they want to validate and visit the client
2) implementation within last 3 years
3) sales (including self service) and contact center application. possibility of exploring loyalty solution as well
I have so far scoured Oracle site and Google and only able to come up with 2 names; British Petroleum and Seneca Companies which have applied CRM for downstream. However, little information has been obtained about these 2 clients so far.
Appreciate anyone feedback.
Edited by: Derek Chung on Jan 9, 2013 7:00 AM
Edited by: Derek Chung on Jan 9, 2013 4:09 PM

You may get information from the hierarchy tables. For example, for 0COSTCENTER:
Hierarchy table /BI0/HCOSTCENTER
Hierarchy SID tab /BI0/KCOSTCENTER
SID HierarchyStruc. /BI0/ICOSTCENTER
H-table and I-table contains the parent-child information.
Regards,
Patricia

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