Customer needs account fixed

email is [email protected]
Customer is trying to logon, was able to reset passwrod but could not logon, told there was no username and cannot reregister.
Customer would like direct email notification when his account is fixed.

Please send an email (or have the customer do it) to [email protected] to resolve this issue.
Cheers, OTN

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Dear Experts,
We are facing the following problem in one of our Clients system.
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Now after 6 months of Go-Live they realized that the opening balance was uploaded incorrectly.
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1. How was this entry posted in the first place? I have checked the change logs for GL XYZ, no data exists that shows that the reconciliation indicator has been changed. The reconciliation Indicator is customer from beginning.
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Regards,
Priyank.

Dear All,
I am sorry for replying so late to this Thread.
We found the root cause of the problem. Some one has changed the Table Entries (SKB1-MITKZ) for the GL Master of Customer Reconciliation Account. This was the reason that the GL account was showing as Customer Reconciliation Account.
Now when we tried to reverse these changes the system didnt allow us as it needed some entry in that field and keeoing it blank was not an option. Even the input help didnt show any blank field.
So in order to overcome the above shortcoming, we wrote an ABAP program to change the field value to Blank.
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Thanks all for your Support.
Am Closing the thred.
Good Bye.

When I send an email in Thunderbird it looks fine, but when the recipient tries to print it, the font is unreadablly small. Is there a setting I need to fix?

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In istore ,one customer is place order a item using the same credit card number (EX:visa .XXXXXXXXXXX4444) .After the place order ,in customer bank account screen having the credit card information and customer account name.
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Hi;
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Oracle Common Application Components API Reference Guide
download.oracle.com/docs/cd/B25284_01/current/acrobat/jta115api.pdf
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Re: List of APIs and open interface R12
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How to process a transaction where a customer needs an Item on Trial basis?

How to process a transaction where a customer needs an Item on Trial basis.
It essentially means that the item should not move to customer's stock. It still has to be the part of inventory valuation.
Couple of options i tried out but i did not find them satisfactory. Such as:
1) Create an Internal requisition (eventually an Internal Order) and receive the item in the diifferent Warehouse (Same OU) in locator enabled sub inventory. and Locator would capture the customer address to an extent.
2) Create Consignment Subinventories for customers and store the items in those Subinventories. Although items have been shipped to customer. This way we can still have the item as a part of valuation.
If at all you have done similar kind of stuff or if you could think of better and logical solution, can you please guide me on this?
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KS
Edited by: devilisalive on Nov 11, 2008 7:59 AM

KS
Lived through that couple of times.But nothing out of the box. But here are some question:
1. What would you do when you physical or cycle count for this stock? This is physically not here, but you are showing that in your inventory valuation account and showing quantity as well.
2. What do you do at the end of demo/trial period? What if the customer wants to buy instead of returning? Are these serial controlled items?
3. Do you use installed base also?
To overcome the first question what we suggested is to park it in a temporary account (say Demo or Trail account) instead of COGS account when you ship. Can be easily done with account generator and a different order type.
If your process is to return no matter what (at the end of the trial period), you may want to create an RMA and book it against the original order as soon it is fulfilled (extension). This helps you to see how many products are out there that are yet to be returned. Link these two orders line_id to line_id (as we do in copying).Keep the original order line status in In Demo or Trial and do not close the line. Once you receive the product against the RMA close the original line.
What about the cost (assuming std cost)? If you are shipping new products on trial basis, they are going out at full cost. When the customer returns them the value is not the same (probably). If yes, do you receive into a different organization where the cost is different or to the original organization? If it is different, the demo account may have some value left out.
Originally when shipped
Cr Inventory 100
Dr Demo A/C 100
If you return into a different organization where the cost is say 50% (assuming you are using std cost).
Cr Demo A/C 50
Dr Inventory A/C 50
You can see there is a balance of 50 in the account.
If the customer wants to buy, do you bring the goods back (logically) and ship them again? This is a clean way system wise but pain in neck process wise.
In order to achieve process efficiency not to involve people, you can do this. You can just create bill only order line and invoice the customer. But what about the relieving value from Demo account recognizing COGS account? You have to perform a logical inventory transaction and account for this to cr Demo A/C and Dr COGS A/C at the original cost.
Also demo may be shipped to customer X but they may want to you to invoice to parent company.
I wish there is a clean solution available in Oracle as a standard, but could not find one. Hence a lot of extensions. Still there are lot of more questions, but I limit to these here.
Yes, this Devil is Still Alive :)
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Dear All,
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Denish Patel

Waiting for your valuable inputs......
Let me explain in detail :-
After saving the billing document, the accounting document is generated. My Customer subledger account itslef is not displayed in it. Which means my customer is not debited the amount. i.e. when i see FBL5N there is no record of my transaction.
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Unable to check the error. Need help. Any kind of input is really appreciated. Any function modules to check with abaper inorder to know the reason for the cause ??
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Does it have a feature that supports management with accounts, fixed IP, VLAN ?

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My name Eric Moyers. I am an Engineer in the Small Business Support Center.
Thank you for the question. Currently all of our Small Business Wireless Access Points support Management accounts, fixed ip's and vlans.
Here is a link for some model comparisons.
http://www.cisco.com/c/en/us/products/wireless/buyers-guide.html
http://www.cisco.com/c/en/us/products/wireless/small-business-100-series-wireless-access-points/models-listing.html
http://www.cisco.com/c/en/us/products/wireless/small-business-300-series-wireless-access-points/models-comparison.html
http://www.cisco.com/c/en/us/products/wireless/small-business-500-series-wireless-access-points/models-comparison.html
If you have any other questions or some specific questions, I am most happy to answer them. You can repost here or if you mouse over my picture you will see my email and can email me directly.
Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.

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I have a question, help me. I'm reading FICO and I dont understand exactly what are customer/vendor accounts ? Can you tell me its definition ?

Dear Sir,
Vendor means from whom the company purchases different type of materials for the compnay purpose, the mode may be either in cash or credit. Vendor means Creditor.
In SAP we maintain vendor master records for each vendor seperately with the help of a reconciliation account( balance sheet) which in general we call it as Creditors controlling account.
Customer means to whom the company sells its products on cash or credit. These are nothing but debtors.
In SAP we maintain Customer master records for each vendor seperately with the help of a reconciliation account( balance sheet) which in general we call it as Debtors controlling account.
Reconciliation Account works on Subledger concept.
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You need to specify that this gl account belongs to which group of vendor, customer, asset or contract accounts.
When ever you are creating the maser record you need to specify this GL account as recon account.
Due to this when ever u post the transaction to any vendor or customer or asset that automatically updates the reconciliation account.
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Dear RE Experts,
In my project there are three scenarios related to BP and Customer.
1) Create BP with Account Group Zo05 to Customer (Which is Working)
2) Create Customer With Account Group Zo05 to BP
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Goto SPRO\Cross-applications components\master data synchronization\synchronization control
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Sear string for customer bank account no

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The requirement is that customer account number should be identified from customer bank key and bank account number which are available in the bank statement .I need to configure search string and assign it to interpretation algorithm.How i need to define and assign search string for bank key,bank account number .Example :AC-250-208762-20
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Hi.
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Hi,
Why do we need account keys in SD pricing procedure and revenue account determination? If we dont use account keys wht will be the problem in priding procedure and revenue account determination?

hello, friend.
account keys allow you more flexibility in assigning revenues, costs and other financial data to different GL accounts.
let us take, for example, surcharges and discounts. surcharges are extras charged to the customer for maybe freight, penalties and other services. discounts could be header or item related, and can take many forms (volume discounts, customer discounts, customer group discounts, etc.).
in SAP standard, condition types in pricing procedures that are surcharges (i.e. freight) are assigned to account key ERF. discounts are assigned ERS. when you do account determination, it can look like this:
condition type KF00 (freight), account key ERF, post to GL account 600010.
condition type K007 (discount), account key ERS, post to GL account 700010.
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condition type KF01, account key ZF1, post to GL account 600020.
condition type KF02, account key ZF2, post to GL account 600030.
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hope this helped you.
regards.

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why do we need account determinations and how can i create them for the COA?
Thanks,
-S

Hi
To create accruals and post payables, the system must first of all determine the correct G/L accounts for posting in FI.
Before the system can determine the G/L accounts, certain settings must be made in Customizing. In the IMG, select: Logistics Execution -> Transportation-> Shipment costs -> Settlement -> Automatic G/L account determination. The settings required are described in detail here.
G/L account determination is carried out automatically. The following parameters are used for determination:
Chart of accounts
Valuation grouping code
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Valuation class
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I installed oracle r12 vision instance on windows xp, but discovered that the create customer and account button in receivable is not visible. I therefore tried to deactivate all personalization and disable self-service personal in the profile option and was able to see the create customers button but still i can not see the create account button. Please does anybody get an idea what can be happening. I have tried boucing the apache server several times, i had even re downloaded r12 from edelivery and reinstalled on windows server but to no avail.
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In my case while creating a BP , customer will automatically create through CVI integration. We do not click on “New ERP Customer” on UI. I have created BRFPlus function in FMDM_MODEL_BP -> Trigger Function -> Derivation with name “DERIVE_BP_CUSGEN” as the attributes I need to change are come under ‘BP_CUSGEN’ entity.
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Attached screenshot for your reference.

Customer needs account fixed

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