Customer service doesn't seem to want to help!
Rang customer service, got through after 15 minute wait. Did the usual pantomine asking about phone and line status, and the rep asked to ring me back on my mobile, which he did. At which point he had me open the OpenReach connection box to get at the test socket, and plug the landline phone into that for a new line test. At which point we got cut off (I'll be generous here)...I waited, and waited...no call back. So I rang the Customer Service number again, was told it would be a 10 minute wait...waited for 30 minutes and gave up. In the meantime, my "broadband" speed is 500K (strangely enough it is 700K upstream, which hardly makes sense at all)....I have rebooted the router, swapped the ADSL filter...and nothing improves.
Thanks for posting your stats(the picture took a while to be approved).I can see your noise margin at 17db is alot higher than it should be,Sky's target s 7db or less.The excess noise will be causing your slower speeds,do you have any noise(crackling,hissing or ticking) on your line when making or recieving calls?
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I have a Galaxy S5 with Global International plan in place. My txt to Jamaica are not being received there, but others are. I can receive the messages, but not send. I get an msg saying, message to (my daughters number) failed: Network problem. Is there a setting in my phone I need turned on? Verizon customer service doesn't have any answers.
Hello ffdaisy! I sure hope you're having a great time in Jamaica! I'm so sorry about your messages. Let's get going on a resolution! to clarify, are you able to receive messages? Can you send to the states, but not to numbers originating in Jamaica? First, I want to let you know how to get in touch with our Global Support Team while outside the US. Just click here for the information: http://vz.to/18oaptS Second, I'd like to provide you with the dialing pattern for messaging to US numbers, and Jamaica nunbers. For the US, dial 1, then the area code, then the 7-digit number. for Jamaica numbers, dial area code 876, then the 7-digit number. For more information, click here: vzw.com/international Thanks so much, and have a great trip! ChristinaB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I tried to manually clear my Time Machine back up drive (a La Cie) of some of the older backups. But now the Trash is filled with files (over 130,000) and it doesn't seem to want to trash them - it's taking forever!! how do I get rid of them now in a quicker way?
dear Sue
i've tried the alt solution to empty trash but it does not work
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i am using a 24 inch iMac
OSX 10.6.8
Message was edited by: summer_laughter -
How to reset the iPad - the Location Services doesn't seem to work?
How to reset the iPad - the Location Services doesn't seem to work?
I can not get NFL Game Pass or Siri to work???Well you can plug it into itunes and under summary tab hit RESTORE. This should fix any software issues that you may be experiencing. About gamepass, I dont know, I dont have it. Siri is not on the IPAD2. Only on the 3rd generation Ipad, so you wont have it(going by ipad2 under your name).
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I have just purchased Logic Pro X and it doesn't seem to want to work with my Tascam us-122L sound card. Do i need to purchase a new one and if so, any advice on a reasonable priced one?
What OS do you have? Have you tried the latest drivers?
http://tascam.com/product/us-122l/downloads/
alternatives: Focusrite Scarlett 2i2, Presonus Audiobox. -
The iPad doesn't seem to want to set up an email for a "group" in my Contacts. When I type the name of a group in the "To:" line of a new message on my iMac, all the email addresses of the group automatically appear. Not so with my iPad. Help?
Apparently Groups are not supported in the Mail App on the iPad. Read this thread and see Michael Morgan's post for a workaround.
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I need some help guys, I have a BB 8320 Vodafone which was from the UK and the person that I took it from unlocked the phone and passed it on to me now. I have a few issues with the BBM service.
I have recently activated my BBM service by choosing a particular plan that my carrier offers, and I have noticed that the edge now can be seen in uppercase which means the service has been activated and should work. But, anybody that I add to my bbm service doesn't seem to get any request to be added nor do I get one when they add me. I have been facing this problem with my BBM and I am not sure how to go about it.
I need a few clarifications first and foremost, when a BB 8320 phone is unlocked does it mean the phone has been unlocked so other carrier sim cards work or all the feature on the BB 8320 phone unlocked. Secondly, considering i'm in a situation like this, what should I be doing to resolve this issue at the earliest, do I go to a technical desk guy and ask them to re-install the Black Berry OS on to my phone all over again or do I just throw away this piece of **bleep** that BB has created?
And could anybody let me know doesn't BB have a universal software that let people put any sim card and work rather than have carrier specific software? Please need help really bad on this one!!
I would really appreciate if some body can help me out in resolving this issue with your comments.
Thanks much in advance who ever you may be!It really doesnt work not e en on my bberry8350
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What is the phone number for customer service ... I want to pay my bill
what is the phone number for customer service ... I want to pay my bill
Hello Roofking,
I'm sorry for your troubles. I have provided the steps to using the automated system below. This feature is free of charge.
Call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
Select preferred language (the system will default to English).
Enter the phone number.
Select option 2 for Payment.
Select option to make a one-time payment.
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10.1 doesn't seem to want to create proxy media
Now 10.1 doesn't seem to want to create proxying media.
Is this new?.
Will it ever create proxy media.?
Or is that only for like 4K cameras?
I used to create proxy media for everything I shot which is 1080.My two Canon Vixias shoot AVCHD and my Canon DSLR shoots in .mov format.
I usually import all that I'm going to edit and then choose create proxy media.
10.1 did not create proxy media nor does it seem to when I ask it too.
Maybe with improvements, it doesn't feel a need, but before working in proxy improved the editing process and I'd just switch back to optimized media for output. -
My McAffee seems to want to block the download onto my PC - even when I right click and say run anyway - it doesn't seem to load. Help!
Contact McAfee and ask them how to get their software to stop interferring.
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I just downloaded 11 onto my mac but it doesn't seem to want to install. Any reason why this would be?
Downloading should be fairly easy and the installer opens but nothing seems to happen after that.
Help please!What link, website? Firefox should not do that. Did you get FF from '''Mozilla.org?'''
It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows > Start > Control Panel > Uninstall Programs.'''
'''(Mac: Open the "Applications" folder)'''
Go thru the list and use a web search to check any that you don't
know what they are.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link} -
I have misplaced my APPLE ID security questions answers and APPLE doe not seem to want to help me. What is the procedure for resetting these secirty questions?
With the answers, my APPLE account is useless. HELP ME HERE!!!!Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response. -
Verizon Customer Service poorly trained or just want to make it hard to reduce bill.
I have five lines with Verizon on my account. Two of the lines were no longer under contract as of the start of August. So call customer service and requested to have the $25 discount applied to each line which I was told would be reflected on my next bill. I should mention that I was on hold for a long time before being connected with a rep. My bill comes in in September and the discount had not been applied which meant I was being charged $50 more than I should be. Once again I call into customer service and wait over ten minutes just to be connected with a rep. Once connected the representative has a hard time figuring out what has happened and puts me on hold many times. After over 20 mins I am finally told that she will issue a credit (which did happen) and I will see the changes on my next bill. Well I just got my October bill and of course the discounts on the two lines once again are not there. So again I call customer service wait over 5 minutes to be connected and the representative reviews my account and reads me twice a generic statement regarding the discount that makes absolutely no sense. I asked her what that statement had to do with me not getting the discount applied and she said she was just reading a note on my account. She then went silent for several minutes. At that point I just hung up.
I am a Sales Manager and if my company provided this type of customer service and mishandled billing/account changes to this extent I know I would be losing business. So I ask, being that the other mobile providers have more attractive plans from a cost standpoint and their overall product has improved why should I stay with Verizon now that I am not in a contract.
Are there really any compelling reasons to stay with Verizon? I know my time in very valuable and having to call repeatedly to ask Verizon to correct their mistakes does not show me they value retaining business. I am thinking that Verizon only wants the customers that are under contract or penny up for a new phone every 1-2 years.So I am in the very same boat. Moved from a new apartment buidling with fiber to my apartment to an old condo. I think they should call this Fake Fios. So I have this VDSL modem now and a Quantum Router (the later a waste of money, I think, at $10/mo. ) I wonder if I could plug in my old Netgear router and save $10/month?
I actually was getting 29 down and 4.9 up. But unfortunately, within a day of install, the VDSL modem started loosing sync intermittently, Seem to go in spurts. Everything works fine for 30-40 minutes, the sync light starts flashing for 1-2 minutes then it comes back. During the loss of synch, of course I have no internet. It is almost as if there is noise on the copper pair between my apartment and the telco closet on my floor. I have not opened a ticket yet because I had to go out of town for 10 days the day after install. Will call it in when I get back.
Another oh-by-the way. There is only one coax between the central closet and my rental condo. So if you use it for Fios TV, you can't use the building's over the air master antenna feed for the bedroom.
I got a good deal on the condo. But will not rent a old place again. Got really spoiled by the 80/80 up/down in my old place.
I will go without internet and TV before I use Comcast. The worst customer service on the planet. Thank God their merger with TWC was nixed. -
A little lost here, view doesn't seem to want to show up
Hi,
First of all, let me say that i am not a iPhone or Mac developper although i'm a super good programmer that knows lots of languages (c/c++, java, c#, php, vb, vb.net, etc)
I was tasked to add a screen to an iphone app that asks for user acceptance of terms and then store the acceptance into the phone. I'm not even at the storage part yet, i'm all lost in that objective C thing... What kind of programming language is that... lol
Anyway, i tried my best and am able to open a view that was already existant in the system as the application starts. The same view, i duplicated it and renamed all its files, identifiers in the .h and .m file to a new name. I scoured the source code of the app to add the different variables or properties just as the previous view had been added to the app.
Compile, works, view never shows up... maybe i messed up something, try the older view i tried at first, still works... strange.
Here is a bit of code:
- (void)applicationDidFinishLaunching:(UIApplication *)application {
[window addSubView:agreementView.view];
[window makeKeyAndVisible];
This portion of code doesn't work, but if i change "agreementView" for "hmView" it works fine and shows the view called HmView. The app compiles completly and works in all cases, its just the agreementView that never shows up.
Can you help me with this at all? Do i need to post anything else. Please keep in mind that i thought it would be super simple to do this and finaly, it's taken me 3h already to simply create a view and recompile the code.CDGI Developper wrote:
this application is already multiview. I'm just trying to add a view in the code that shows an agreement ppl have to accept.
Ok, understood. It's sounding more and more like a modal view would be the best solution.
If i use the variable name of another view that was working, it loads up fine as the application starts.
Although you mentioned creating another view, it seems likely you didn't actually do so, or that the variable you assigned to the new view doesn't actually point to that view. You haven't mentioned Interface Builder yet. IB is the resource editor for Xcode, and is usually where Cocoa developers start when creating a new view (though new views can certainly be created in code without using IB).
Since you've been focusing on the root view so far (i.e., the view which is added directly to the window in applicationDidFinishLaunching), can we assume that you want the "agreement view" to be reached directly from the root view? Or, do you want agreementView to replace the current root view at start up? For example, do you want agreementView to be the gateway to the app, like a login screen, so that none of the app's functionality can be accessed until the agreement is accepted?
Once we know exactly how the agreement fits into the view hierarchy, it might be easy to walk you through the steps needed to create it, display it, and dismiss it. Another question that might help clarify your requirements: Could you use an "alert view" instead of a new, full-screen view for your purpose? An instance of the UIAlertView class is used just like a Windows "MessageBox" to display a message and wait for the user to respond. So an alert view would be good for obtaining a "yes" or "no" answer from the user. Of course, if the agreement screen needs to present the text of an agreement, much like the contract presented during an app installation, I guess you'd need a new full-screen view.
... if i use the new view i have created (from a copy of the one that works) and i adapt all the identifiers in the different copied files, then the app still compiles, but the reference to the view variable doesn't seem to work.
Here's an example of how to bring up a modal view that covers the root view at startup:
- (void)applicationDidFinishLaunching:(UIApplication *)application {
// add the root view to the window
[window addSubview:viewController.view];
// make a new view controller
// (this also makes a default view for the new controller)
UIViewController *myController = [[UIViewController alloc] init];
myController.view.backgroundColor = [UIColor blueColor];
// set the modal transition style of the new controller
myController.modalTransitionStyle = UIModalTransitionStyleCoverVertical;
// add a text view object to the new view
UITextView *myTextView = [[UITextView alloc]
initWithFrame:CGRectMake(36, 50, 248, 228)];
myTextView.editable = NO;
myTextView.showsVerticalScrollIndicator = YES;
[myController.view addSubview:myTextView];
[myTextView release];
// add something legal to the text view
NSString *legalText = [NSString string];
for (int i = 0; i < 40; i++)
legalText = [legalText
stringByAppendingString:@"Whereas, henceforth and notwithstanding.
myTextView.text = legalText;
// add a button to the new view
UIButton *myButton = [UIButton buttonWithType:UIButtonTypeRoundedRect];
myButton.frame = CGRectMake(124, 320, 72, 37);
[myButton setTitle:@"Agree" forState:UIControlStateNormal];
[myController.view addSubview:myButton];
// connect the action of the button to a method in this file
[myButton addTarget:self action:@selector(dismissAgreement)
forControlEvents:UIControlEventTouchUpInside];
// bring up the modal view as a child of the root view
[viewController presentModalViewController:myController animated:NO];
[myController release];
[window makeKeyAndVisible];
- (IBAction)dismissAgreement {
[viewController dismissModalViewControllerAnimated:YES];
To see how the example works, remove the current version of applicationDidFinishLaunching from the app delegate .m file, replace it with the two methods above, save the file and click Build and Go. The example is working, tested code which doesn't require any work in Interface Builder. Be sure to cut and paste directly from the forum to the source file. At this point you don't need to lose a day or two tracking down a syntax error.
- Ray -
Huge skype issue, skype customer service doesn't c...
Hello, I have a Skype (Baddieisboss) which I have used for over 2 years to run a business. I have accumulated over 5000 contacts throughout the 2 years which were customers and potential customers. Today I woke up, my Skype was logged off and it had said I had been blocked from using Skype. I contacted customer support and they told me I was suspended permanently for solicitation (breach of paragraph 6.3 (c) of the Terms of Use which prohibits the use of the Skype software to send unsolicited communications). I dug into this issue a bit more because I have never spammed anyone for any reason and found out that there was a huge loop hole that people are taking advantage of to close down Skype accounts with ease. All it takes is to make a few fake Skype accounts, add the person and use the report abuse function. The person doesn't even have to accept your friend request for you to do this. Customer service gives you automated messages saying it will not be reversed and to make a new account. Their automated system is very flawed and needs to be addressed as soon as possible. There are many other posts of people who are having the same issue. Russians add you, tell you to pay X amount of money or they will have your account banned, and voila 10 minutes later you're offline.I have tried to contact the skype email several times, they send automated messages and don't care about their customers at all, please help.
Thank you,
James.Hi James,
Sorry to hear about your account being blocked. I've asked Skype CS to review that block again.
We are working to improve our abuse reporting system to make it more robust against false reports like this.
Follow the latest Skype Community News
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