Customized notification message template in Workflow Builder for iExpense

Question

Hi Gurus!
I have a few requirements to change the notification format of the AME Expense Report Approval Message and one of which is to add a due date of the notification in the subject line of the email. So i have created a new message template, added in some attributes and point the notification to it. It works but in the email body it is missing some sections like the instruction text and the Previously Submitted Expenses section. The new message template has all attributes from the old message template so i'm expecting it to behave exactly the same.
We're on Oracle r12 and i use Oracle Workflow Builder 2.6.3.5.
Can you please help?
Thanks in advance.

Answer 1

Hi Patricia,
For
'358: Activity result code 'RESET' has no transition defined for it. All valid result codes must be modeled with specific transitions or a <Default> transition.',
you may have a function step defined in your workflow which could have a result type like 'Yes/No' but you may have defined the next step for the result type 'Yes' but not for 'No'. so you have to complete the flow for all of the result type of that function step.
for,
'383: Notification activity must be assigned a performer when used in a process.'
Open up the properties dialog of the notification in your process and click on the 'Node' tab, there at then end you can find a property called 'Performer' assign the following,
Type->Item Attribute
Value->Send to Role (or) Send to Email.
I guess this is a late response, but i just fixed these problem for my workflow and hence found your query !!
~ Vivek MS