Customizing Interactions
Customizing font size in body of the timeline interaction reverts back to very light grey, small default font when published. It has allowed me to customize fonts in previous interactions. It does however, take multiple attempts to change the default font size in the customize option, changing to 16 pt font, it will default from 10 to 30. The light grey font is very difficult to read when published.
Hi ,
This seems to be a bug with Timeline interaction.
Sorry for the inconvenience. We will try to address this in the coming releases.
Thanks,
Alpi Agarwal
Adobe Presenter Engineering Team
Similar Messages
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Need help with a customized interactive web application for apparel
Help!!!!
Hi I am a web designer at beginners stage with web
devlopment. I am seeking guidance on how to develop a customized
interactive web application so that the end user can change color
and patterns of apparel on vector images such as teamsports
uniforms and tshirts. Once the design is customized to their liking
they can save it with all of the spec information in a file to
there desktop or to a database to send to the manufacturer.
Also looking for a possible way to use a CMS so I can upload
templates of the garment easily for the end user to customize
online. Can this be done and if so how? This is an example the kind
of application I am looking for:
http://www.dynamicteamsports.com/elite/placeorder.jsp
I am in desperate need of some brilliant developer to help
with this.
Thanks in advance for anyone who is willing to assist or give
me guidance,
Danka
"Reap what you sew"some parts of that are doable using non-advanced skills, but
will be difficult and unwieldly if there are more than a few
colors/patterns.
saving the image to the server is a bit more advanced and
you're going to need some server-side scripting like php, perl, asp
etc. in addition to some flash programming ability. -
How to modify standard or custom Interactive Reports
Hello everyone!
Is there a possibility to modify SAP standard Interactive Reports? Where can this be done?
Also if I create a new custom Interactive Report using Wizard in WebUI I don't find any transaction where I can modify it. Should I use some SAP GUI transaction to do this? Or even BEX Analyzer? Perhaps there is SAP Documentation about how to do it but I wasn't able to find it.
Many thanks in advance for any help! Kind regards,
SashaSasha
To do this, you need to be logged in with the ANALYTICSPRO business role (standard). Once you access the web UI you will have the option to Search reports. Doing this will show you both the standard reports and the ones modified by you. If you want to modify the SAP delivered reports, select the report, click the Copy button and then rename it etc. You then walk through the wizard and make the changes you need.
You can also modify the ones you created by clicking on Edit.
Once you have created your new reports, go to t-code ordywb, then make sure the Show Custom Reports checkbox is clicked. This will show you the identifier for your custom report - this is what you put against your logical link in the nav bar profile to enable the users to run the reports.
Hope this helps!
Lisa -
Custom Interactive adobe form as template in PMS
Hi Experts,
In PMS i want to use custom interactive adobe form as template instead of standard.My issue is after creating Int.Adobe form how we can call custom form instead of standard form?
Any BADI's i have to use?
How we can map the fields?
Please help me.
Regards,
Arun.Hi Arun
Step 1: Go Tcode: OOHAP_BASIC
Enchancement Area - AP Print Layout
Define your Enhancement
Example:
ZPRINT XXX print form
PMP PMP PDF
SMARTFORM Print Appraisal Documents: Old (with Smart Forms)
STANDARD Standard
Step 2: Go Tcode: PHAP_CATALOG
On your Template under Layout Tab
Further - Print Layout -> Plug in your Custom Print Form
You should be all set.
Thanks
RAjdeep -
Problem in Customer Interaction Center
Hi All,
I have an issue related to CIC win client.
While using the Customer Interaction Centre, enter Partner number and performs a search, the sold to party and bill to party customers brings up the incorrect details.
Where should I need to check relates to his profile, could pls. share your inputs to resolve this issue.
Thanks in advance.
Regards,
Smitha.Hi
what do you mean by incorrect values?
this search searches for BPs
you mean address data shown in CIC for found BP is incorrect?
remember this is a very basic view, and not so enhanced like in BP transaction.
you wont see here much data.
regards
Radek -
Problem with Customer Interaction Module in Web Channel Builder
Hello Everyone,
Facing an issue with Web Channel Builder Customer Interaction Module.
In Web channel builder we have done all the required configuration changes, but still we are not able to get the reviews and rating part in the product detail page.
We have created a new application and all the other module are working fine ,but the only module that is causing problem is Customer Interaction module. Every time we are activating this module rest modules stops working.
Can anyone please let us know what could be the root cause of this problem.
Are there any setting that has to be done ...that we are missing in?
I have studied that Product Catalogue is integrated with this module. Are there any setting that are to be done in the Product Catalogue module in Web channel builder?
Thanks in advance!
Regards,
PBHi PB,
Did you please get any proper error / exception in log file? Did you please check the web.xml as well that there is no same application name defined.
Can you please also copy paste the log please.
Thanks,
Hamendra -
Making a customized Interactive Report visible to all users?
Hi,
Does anyone know if it is possible to make a customized Interactive Report visible to all Apex users, and if so - how?
The Apex application I'm trying to do this in has a customized authentication scheme with each user having a distinct :APP_USER variable.Hi,
you need to save the IRR as an APEX developer during the runtime of your application. Just make your IRR changes and save it as default.
You could also take a look into this post: http://dpeake.blogspot.com/2009/01/preserving-user-saved-interactive.html,
Best regards,
Tobias -
Can I record customer interaction captured through Hardphone conn. to SAP CRM?
Hello friends,
I'm currently working on one of the proposals for SAP Contact Center implementation with SAP CRM also supporting Hardphones. Client has this requirement to capture interactions from Hardphone in the form of recordings in CRM system.
I'm aware of BCM softphone having option to record customer interactions both at Client and Server side but the client would like to record hardphone interactions and store in CRM system. How could this be acheived?
Would be of great help if you could share the config documents for the same.
Thanks
ChiroyHi Chiroy,
BCM cannot record client interactions without the assistance of a third party application such as Vierent or Nice. Client interactions meaning the performance of the Agent on his or her personal desktop, such as key strokes and open files etc.
What BCM can do is record all voice packets between the client and the agent.
It will do this with users on a Hardphone, in MTD mode, using Convergence or the CDT.
There is no restrictions to recording unless you make them so.
There is no need for supporting documents as this information is covered in several existing SAP guides.
Also, these recordings once created, can notify CRM of the storage location in BCM and attach the path of the recorded file to the Interaction Record. This is all done as part of the CAD from BCM. This is option is available via the OII link in BCM but requires CRM customization to work properly.
It should be noted that this recording feature is only active if you have server side recording, not client side.
I hope that helps.
Thanks,
Marcus -
CRM - Customer Interaction Centre
Hi,
From a functional perspective of CRM - Customer Interaction Centre (CIC), what needs to be learnt ? Please provide links to those.
Please help
RegardsHi,
The CR410 material is part of SAP CRM Academy.
But, you can also find useful information in:
SAP Help - Interaction Center
http://help.sap.com/saphelp_crm70/helpdata/en/91/5af2e75d6343e2808b461db9bef60f/frameset.htm
and SAP Press books, such as
Maximizing Your SAP CRM Interaction Center, written by John Burton.
http://www.sap-press.com/products/Maximizing-Your-SAP-CRM-Interaction-Center.html
Regards,
Heber Olivar -
Customer Interaction User Profile
We are in the process of testing the Customer Interaction Center (Winclient) with our internal sales teams. Can anyone help assign the correct user profile/authorization for these?
I need them to be able to run activities in CIC0 and use trx BP, CRMD_ORDER. I have added these transactions to a new profile - ZQ:CRM_SALES and assigned this but i'm experiencing a few problems when a user tries to attach a file within an activity.
Does anyone know the standards for these
Your help would be greatly appreciated
Regards
BarryHi Barry,
It seems standard authorization problem, You can do a trace with ST01 and see the error in the authorization object.
Regards.
Manuel -
I cant add application or custom interaction with button panel?
application interaction and custom interaction doesnt appear :s what will i do???
You can add interactions using the Interactions panel -- visible to the right in your screenshot, just above the Properties panel.
If that doesn't answer your question, please reply back with more details about what you're trying to do. What do you mean by "custom interaction"?
- Peter -
Download Flash Catalyst Beta 2 yesterday, running this on a Mac OS X. I imported a PSD file from Photoshop CS3 and defined some of the images as buttons. However the HUD it does not seem to show the Application and Custom Interactions with these buttons. Is there a way in which they can be disabled / enabled, or have they move from Beta 1 ?
I’ve included a screan grab of the HUB in this stateIn Beta 2 they moved the action interactions into the main panel menu on the righ.
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I don't see the ability to add custom interactions!
Hi All,
This is a wonderful forum! Very helpful.
I just downloaded and installed Flash Catalyst Beta 2 from http://labs.adobe.com/technologies/flashcatalyst/. However, I do not see the ability to add custom interactions to out of the box or custom components. I know that in Beta 2 interactions have been moved to the right panel. However, there too I do not get the option to add custom interactions as I see in some of the tutorials that I am referring to. Example: http://active.tutsplus.com/articles/reviews/flash-catalyst-beta-first-look/
I don't see ability to add application interactions or these advanced interactions. I only get some basic options like on-click, rollover etc and can only pick from a predefined number of components (not sure if this UI gives more options that I see in the version that I have installed, but I am guessing it does).
Thanks in advance for your help!
-DMHi DM,
The so-called "custom interactions" and "application interactions" have all been rolled into one thing: the interactions panel.
To create an application interaction, click "+ Add Interaction" with nothing selected.
Some components have component-specific interactions (e.g. Data List has an "on change" interaction). To access these, first select the component that is the source of the interaction, then click "+ Add Interaction".
-Adam -
How customizing "Customer Interaction Search - Interaction History
Hi,
I want to customizing the search for "Interaction History". I'm using standard Navigation Bar Entre named "INTERACTION_HISTORY".This entry call link "InteractionHistoryView".
In Interaction History you can filter by "Show". This field has CRM Lead, Business Activity, CRM Order,Sales, Services Process and task. I want to remove CRM Order and CRM lead.
Any idea?
Regards,
LydaHello Lyda,
In version 4.0 and version 5.0, I didn't found any customization for that.
This because if you check class CL_CRM_IC_IHISTSEARCH_IMPL (the view controller's class), method SET_ALLOWED_BT_OBJECT_TYPES, you'll see this values hard-coded.
So, for achieve this, we did some development to filter the entries in this view (copy the view, replace it in runtime profile, replace the controller class...)
Kind regards.
Bruno -
Custom search in the Customer Interaction Center
I have a somewhat unique custom requirement in CIC. The user wants to go to our custom Alta Vista search upon pressing enter when either the name or phone number field is populated. We have a search that is activated only when the CSEARCH_SEARCH button is pressed and the name and phone number fields are not entered, however the new requirement is to capture what was entered in the name or phone number fields when specifically the enter key is pressed and execute the function module behind custom search with these fields pre-populated.
I was look for a BADI with a method that both is executed when enter is pressed and exposes these two fields. As well I would need to bring back the returned customer from the search into CIC. I've played around with implementations of COM_PARTNER_BADI, CRM_IOBJ_CIC_BADI, and CRM_ISM_CIC_LOCATOR with no luck. Is anyone aware of a BADI or some other technique that will fullfill my requirements?
Thanks in advance,
Tony Dagnillo
847 535-4406Hi Santiago,
I've exactly your same problem... have you solved it?
Thanks in advance
Regards
Lara
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