Customizing the InfoView

Does anyone have an example of how they have customized their log on page and added a custom logo to Infoview in XIR3.1? Prior to upgrading to XIR3.1 we had scripts that would modify the launchpad.html, web.xml, and the logon.jsp files to add our logo and give the user instructions when they first get to the BO log in page. Since XIR3.1 changes the entire structure the scripts do not work and I have not had any luck modifying the what I think are the same files in XIR3. Hopefully someone has a relatively easy way to add these basic customizations. Thanks.

Tammy,
At the below path on the server:-
<bo_install_dir>\Tomcat55\webapps\InfoViewApp\res\schema.blue
replace the image with the custom image but with the same name as login_banner_center.gif
Now, logon to CMC and go to
Applications -> Right Click InfoView -> Properties -> Display Custom Logo -> Change the name to "login_banner_center.gif"
Restart the tomcat and BOE services.
Confirm to us
Cheers.

Similar Messages

Three questions about customizing the infoview

Post Author: heathdallison
CA Forum: Publishing
I've been asked to use the infoview rather than code my own .net solution for displaying reports. I'm relatively new to this approach and I'm beating my head against the wall trying to figure out how to accomplish the following using the Infoview. 1) Point the authentication of the user viewing reports to our existing SQL DB (preferably using .net credentials).2) Hiding default parameters. In one example we have a report that has three possible parameters. Start date, End date and EmployeeID. Currently I've got the report set to have a default value of -1 for Employee... but that shows up in infoview when it asks for parameters... I'd like for it to look like a blank value to the user. 3) How can I make a dropdown list for parameters that would show company name but pass a parameter value of companyID to the report.

Post Author: heathdallison
CA Forum: Publishing
I've been asked to use the infoview rather than code my own .net solution for displaying reports. I'm relatively new to this approach and I'm beating my head against the wall trying to figure out how to accomplish the following using the Infoview. 1) Point the authentication of the user viewing reports to our existing SQL DB (preferably using .net credentials).2) Hiding default parameters. In one example we have a report that has three possible parameters. Start date, End date and EmployeeID. Currently I've got the report set to have a default value of -1 for Employee... but that shows up in infoview when it asks for parameters... I'd like for it to look like a blank value to the user. 3) How can I make a dropdown list for parameters that would show company name but pass a parameter value of companyID to the report.

Discoverer Report whenever we create a new customer , the information is dropping off the Property manager module

Dear Friends,
whenever we create a new customer , the information is dropping off the Property manager module.
Can you please help as its a very critical business issue now.
Thanks a lot in advance.
Kind Regards
Siva Charan

Dear Friends,
whenever we create a new customer , the information is dropping off the Property manager module.
Can you please help as its a very critical business issue now.
Thanks a lot in advance.
Kind Regards
Siva Charan

Customizing the Subscription-service email message

Hello, just wondering if anyone knows how I could go about customizing the Subscription-Service email message? The current default looks like this:
From: Subscription-Service
Sent: Thursday, September 18, 2008 7:32 AM
To: Some One
Subject: Subscription "Daily Revenue Compare Report (L2)"
Subscription Daily Revenue Compare Report (L2) Edit Subscription | Cancel Subscription
A new Daily Revenue Compare Report (L2) is now available for viewing. If you have any questions regarding this report, please contact Some Group.Thanks.
DAILY_REV_COMPARE_L2_20080918.XLS in folder documents > Public Documents > BI Broadcaster > Daily Revenue Compare Report (L2) created by Some One on Sep 18, 2008 9:31:45 AM. (Details)
I would like to change the "From:" description as well as the bold section of the text above.
Thanks.

Hi,
You can see this document from SDN for [Customizing Notifications,Path-Specific Notifications in KM|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/90626697-0901-0010-2ca7-86e2a50ce70d]
Hope this information could be helpful for you!
Regards,
Lubi

I created a signature ID and customized the signature; however, when I go to sign it only shows the name layout or graphic image? How do I go back to using the certificate?

Dear Forum
I was using Adobe version XI and the signature feature disappeared from the menu. Now I downloaded Acrobat Reader DC. Using the menu and instructions I created a signature ID and customized the signature; however, when I go to sign a document it only shows the name layout or graphic image? How do I go back to using the certificate that I created?
Any help would be greatly appreciated.
Regards
Carlos

Firefox works fine on Windows 2000 SP4 for me.
Any chance you have a dial-up connection that uses a web accelerator to speed the loading of content?

Unable to change the background color of a webi report in the infoview

Hi,
Can someone please me help me with the below issue.
Environment Details:
BusinessObjects XI3.1 SP1SP2SP3
BusinessObjects XIR2 SP5
.Net infoview
IE 7
JRE versions used as;
On BOXI3.1 SP3 Server -1.6.0_03
On BOXIR2 SP5 Server -1.4.2_02
On the client machine   -1.6.0_14
Issue Description:
-Open an existing webi report in the infoview.
-In the report,I am not able to change the background and the font color for the column headings from the properties tab in the left navigation panel.
-I can change the color after hitting the color tab for multiple times.Also the color was getting changed when the color code was manually changed.
-The reports background color was getting changed,but not the font color.
-I tried to create a test report,where I was able to change the color.
I have;
-Installed the Java update 14 on BOXI3.1 server machine,here I was able to change the background and font color.
-However on the client machine,with the same Java update 14,the background and the font color for the column headings was not getting changed.
-Same behaviour is observed on BOE XIR2 SP5 machine.
Is there any limitations for using Java update 14 or am I required to do any other settings.
Regards,
Pankaj

Hi Pankaj,
It is a strange behavior. You also stated that when you create a test report it works fine.
Can you create a copy of this report and then try on the new copy?
One thing you can do as a test to refresh the universe and then try it. And change some columns - add some column and then save and ten remove and save and make changes like this and trying changing color.
I think there is a problem with this report this is why it is behaving like this on all machine.
Regards,
Bashir Awan

Issue in Customizing the Logon Page and Replacing the Logon Panel Image

I have facing problem in Customizing the Logon Page and Replacing the Logon Panel Image in Hyperion Workspace 11.1.2.1. I have tried multiple time.
First Replacing the Logon Panel Image. I have following the steps given in admin guide of EPM workspace on page 25 and they are as follow
To replace the image that is displayed on the logon panel:
1 Create an image file named logon_panel.gif with dimensions that match previous image.
2 Rename the installed version of logon_panel.gif to logon_panel.gif.original in
%EPM_ORACLE_HOME% /common/epmstatic/bpmui/themes/<do for each
theme>/images_global. Move the logon_panel.gif file that you created in step 1 to this
directory.
3 Clear your browser cache.
Note: You do not need to restart the Hyperion Foundation Services - Manager Server.
But still I am getting the same default image on log in page.
The other problem I am facing is Customizing the Logon Page.
I am following the steps given in admin guide of EPM workspace on page 17 and they are as follow:
To customize the logon page:
1 Follow instructions in the topic Extract a file in the Workspace Web Application.
2 Backup file <temp directory>/war/WEB-INF/lib/bpmui.jar.
3 Extract the contents of <temp directory>/war/WEB-INF/lib/bpmui.jar to <temp
directory>/bpmui_jar/.. (*)
4 Backup file <temp directory>/bpmui_jar/WEB-INF/classes/com/hyperion/bpm/
Resources_en.properties.
5 Edit file <temp directory>/bpmui_jar/WEB-INF/classes/com/hyperion/bpm/
Resources_en.properties.
6 Search for the property bpm.logonCopyright.
Customizing the Logon Page 17
7 Modify the text to the right of the equal sign. Use \n to get a new line.
8 Save your changes.
9 Repeat step step 1 through step step 8 for all the other Resources_xx.properties files for other
locales.
10 Jar the contents of <temp directory>/bpmui_jar/ to <temp directory>/war/WEBINF/
lib/bpmui.jar.
11 Continue with the topic, Re-package a file inside the Workspace Web Application.
For the first part I am following
Extract a file in the Workspace Web Application
ä To extract files in Workspace Web Application:
1 Stop the service for Hyperion Foundation Services - Managed Server.
2 Backup file <EPM_ORACLE_HOME>/products/Foundation/workspace/
InstallableApps/workspace.ear.
16 Administration Tools and Tasks
3 Using an unarchiving utility, extract the contents of <EPM_ORACLE_HOME>/products/
Foundation/workspace/InstallableApps/workspace.ear into a <temp
directory>.
4 Create <temp directory>/war.
5 Extract the contents of <temp directory>/workspace.war into <temp directory>/
war.
6 Update the file you are patching under <temp directory>/war. as direct in it.
But I am not able to find file bpmui.jar in step 3 of above one (*). I have marked for your connivance.
I am able to see these file in that directory
dynamichelp.jar
workspace.jar.
Can anyone provide help on this. Platform I am using is LINUX

You seem to have posted this in the wrong forum. This forum is for Oracle Enterprise Manager - not Hyperion.

How to change the InfoView logo [Favicon] from the browsers address bar.

Hi All,
I am launching an Infoview in a new web browser from the netWeaver portal through a link.
The favicon for potal is changed on the portal server.
How I can change the InfoView logo[Favicon] from the browsers address bar?
If anybody knows where that image is located on the BOE server where I can replace the icon with my company icon?
Please advise!
Awaiting Reply!
Smita Thorat

Hi,
the icon has the name favicon.ico and can be found in the root folder of the Web AS /Portal.
Favicons are images of the size 16x16 or 32x32 pixel in the Icon format (image/x-icon) and files have an .ico extension.
You can either change the standard sap favicon directly on the WebAs server wich needs might be done after each support package.
Regards,
Kai

Not able to find userChrome.css file for customizing the Firefox browser. I just installed 20.0.1 firefox browser. Want to disable/remove navigation bar.Pls Hlp

Not able to find userChrome.css file for customizing the Firefox browser. I just installed 20.0.1 Firefox browser version.
I want to disable/remove navigation bar from the browser window, making the browser to work like kiosk mode.
Please Help,
Thanks,
Vishal.

hello,
here is the complete path ..
''C:\Documents and Settings\XXXXXXX\Application Data\Mozilla\Firefox\Profiles\chrome"
Let me know
Thanks,
Vishal.

Email Func:BCS Classes-Customizing the sender and receiver

Hi All,
In my functionality previously, I used FM 'SO_DOCUMENT_SEND_API1' wherein I can freely customized the sender and recipient. But I need to change it to BCS class due to 50 character limitation in Subject.
Please see thread Email Functionality:How to create Email Subject w/ more than 50 CHAR Length.
DATA: recipient          TYPE REF TO if_recipient_bcs.
*SENDER*
"Set Sender
      sender = cl_sapuser_bcs=>create( sy-uname ).
      CALL METHOD send_request->set_sender
        EXPORTING
          i_sender = sender.
The code above would always trigger the email of the owner of SY-UNAME. In my case, I need a custom one email, let's say, a hard coded non SY-UNAME email.
What I did:
Change the data definition of sender as follow, but this would give me not compatible type parameter.
DATA: sender             TYPE REF TO if_sender_bcs.
"sender = cl_sapuser_bcs=>create( '<sender_email_literal_goes_here>' ).
Question: Is this possible? or the class is fixed to SY-UNAME's email?

Hi ArS, it's working now as a program.
Still part of the thread.
Now I want to create a FM for this:
In my Function Group>TOP INCLUDE, I have
DATA: sender           TYPE REF TO if_sender_bcs,
             w_sender     TYPE ad_smtpadr.
In my FM code:
IMPORT Parameter:
    SENDER TYPE AD_SMTPADR
sender = cl_cam_address_bcs=>create_internet_address( w_sender ).
      CALL METHOD send_request->set_sender
        EXPORTING
          i_sender = sender.
SYNTAX ERROR: The field "SENDER" cannot be changed.

Problem occured while customizing the WorkList app(customapp) in 10.1.3

Hi,
We are working on customizing the worklist application. By following the link we have done the changes specified in the topic "16.5 Customizing the Worklist Application" in http://download-uk.oracle.com/docs/cd/B31017_01/integrate.1013/b28981/worklist.htm#BHACDDFJ
After that we are able to deploy the customapp successfully. But while access the http://localhost/integration/customapp, "Internal Server Error. Please contact your administrator" has occured.
Following is the exception stacktrace in the application.log file :
08/03/11 15:46:12.217 customworklist: Servlet error
javax.servlet.ServletException: Error instantiating servlet 'Login'. Servlet class worklistapp.servlets.Login not found in web-application customworklist
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpApplication.servletClassNotFound(HttpApplication.java:4880)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4846)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4748)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpApplication.getRequestDispatcher(HttpApplication.java:2971)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:741)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
"worklistapp.servlets.Login" class is available in WEB-INF/classes folder.
And we are able to acess http://localhost/integration/worklistapp properly.
Please provide some inputs on this.
Thanks,
-Vidya

Hi,
I am able to resolve the below problem. We missed out the "parent" param in deploy task.
<oracle:deploy debug="true"
          deployerUri="deployer:oc4j:opmn://localhost:6004/home"
          userid="oc4jadmin"
          password="oc4jadmin"
          file="${worklist.ear.dir}/customworklist.ear"
          deploymentname="customapp" contextroot="/integration/customapp"
          bindallwebapps="default-web-site"
          parent="orabpel"          logFile="./build.log"
     />
now we are able to see the login page properly. But now the problem is we are not able to login into the application. Following error has occured while trying login:
08/03/12 10:58:37.476 customworklist: Servlet error
java.lang.LinkageError: loader constraints violated when linking oracle/tip/pc/services/identity/config/ISConfiguration class
     at oracle.tip.pc.services.identity.config.ISConfiguration.load(ISConfiguration.java:288)
     at oracle.tip.pc.services.identity.config.ISConfiguration.load(ISConfiguration.java:243)
     at oracle.tip.pc.services.identity.config.ISConfiguration.<clinit>(ISConfiguration.java:85)
     at Login.jspService(_Login.java:120)
     at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.3.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
     at oracle.jsp.runtimev2.JspPageTable.compileAndServe(JspPageTable.java:724)
     at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:414)
     at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
     at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193)
     at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:283)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198)
     at worklistapp.servlets.BaseServlet.validateSession(BaseServlet.java:227)
     at worklistapp.servlets.BaseServlet.doGet(BaseServlet.java:140)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:190)
     at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
     at com.evermind[Oracle Containers for J2EE 10g (10.1.3.3.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
     at java.lang.Thread.run(Thread.java:595)
Any help in this regard is appreciated.
Thanks,
-Vidya

Opendocument, opening in a new tab when preference "In the InfoView portal"

Hi experts!
I have a webi document with a link I need to open in a new window (or tab).
In the opendodument call I specify target=_blank, and ir works unless the user preference of document viewing: "In the InfoView portal" is chosen.
Has anyone faced this before? How can I link to a new window despite this user preference?
Thank you in advance!
My OpenDoc call:
="<a style='color: #FFFFFF; text-decoration: none' href=\"../../opendoc/openDocument.jsp?iDocID=AVq8JCDql6tFjnyjsHPoP_U&sIDType=CUID&sType=tmp&sWindow=Same\" title=\"\" target=\"_blank\" nav=\"doc\">"+"HELP"+"</a>"

use sWindow=New

Customizing the Cell Content of a Pivot Table

Hi,
I have been away from ADF for a few years (since 10g v 1.3.1) and am quite impressed with all the Faces functionality added to the 11g release. The application I wrote relied heavily on pivot tables which back then, I had to use stored procedures in the database and dynamically views to display information. I am very interested in moving this application to 11g and taking advantage of the PivotTable component. One thing the application does is change the style of cells based upon the object being presented. I have been reading:
Oracle® Fusion Middleware
Web User Interface Developer's Guide for Oracle Application
Development Framework
11g Release 1 (11.1.1)
B31973-03
And am very interested in section 26.8 Customizing the Cell Content of a Pivot Table.
I easily created a pivot table and would like to change the formatting of various cells. I created a backing bean for a test page and added the Example 26–4 Sample Code to Change Style and Text Style in a Pivot Table to the bean.
public CellFormat getDataFormat(DataCellContext cxt)
CellFormat cellFormat = new CellFormat(null, null, null);
QDR qdr = cxt.getQDR();
//Obtain a reference to the product category column.
Object productCateg = qdr.getDimMember("ProductCategory");
//Obtain a reference to the product column.
Object product = qdr.getDimMember("ProductId");
if (productCateg != null && productCateg.toString().equals("Sales Total"))
cellFormat.setTextStyle("font-weight:bold")
cellFormat.setStyle("background-color:#C0C0C0");
else if (product != null && product.toString().equals("Sales Total")
cellFormat.setTextStyle("font-weight:bold");
cellFormat.setStyle("background-color:#C0C0C0");
return cellFormat;
Almost verbatim except changed the literals to select data in my use case domain. My question is: How do I invoke this message from my pivot table? I need to pass it a instance of the DataCellContext. The example is great and illustrates what I am looking to do but does not go into the implementation details required. Is there a sample app available for download that demonstrates these capabilities?
Thanks,
Jeff
Edited by: jcapzz on Jun 9, 2011 3:56 PM

Hello,
I haven't fully understood your question.
Is it: How do I call the getDataFormat() method from my pivot table?
If so , you need to set the dataFormat attribute of your pivot table.
ex: <dvt:pivotTable id="pt2" var="cellData" varStatus="cellStatus"
value="#{bindings.YourView.pivotTableModel}"
headerFormat="#{viewScope.yourBean.getHeaderFormat}"
*dataFormat="#{viewScope.yourBean.getDataFormat}"*
contentDelivery="immediate" pivotEnabled="false"
columnFetchSize="-1" rowFetchSize="-1"
/>
I also put the *headerFormat* attribute which allows to customize the headers
I hope I understood your question ;)
Jack

How to customize the infoview and dashboards.

Post Author: [email protected]
CA Forum: WebIntelligence Reporting
Hi all,
how to customize the infoview and dashboards.
scenerio1: all users should have same look & feel of infoview. - please tell me the steps how set the preferences for this scenerio.
scenerio2: every should have different look and feel (example user1 should have different view with user2). - please tell me the steps how set the preferences.
Thanks,
Madhu.

Post Author: Use_BO
CA Forum: WebIntelligence Reporting
Hi Madhu,
For Scenario 1 : Go to CMC.
Go to : Home > BusinessObjects Enterprise Applcations > InfoView
You can customise Inforview properties and Rights here, like setting up ur logo,style sheets etc.
For Scenario 2: Each User will have to customize their own Infoview.
Go to Infoview. On the top right corner will be 3 icons. Click on the 'Preferences' icon.
In the General tab of preferences you can customise the infoview settings.
Hope this helps.
Thanks!!

Changing the InfoView website address that is displayed

I'd like to change the website name that is displayed when people log onto Infoview.
I have a 4 server clustered environment, and each server is running Apache and TomCat. The sequence of events is:
user types in Infoview address in form http://myinfoview
Apache translates this to http://myinfoview.domain.com:8080
The network load balancer then redirects it to anyone of the 4 servers that is up, on a round-robin basis.
Tomcat responds to the request and redirects the users to http://serverX.domain.com:8080/InfoViewApp
(where serverX is serverA thru D)
This presents the user with the name of the server in the webaddress at the top - I'd like to always present the user with the same web address, http://myinfoview.domain.com etc no matter what server they are on, rather than presenting the individual server names.
I've tried changing the ROOT\index.html file to point to http://myinfoview:8080/InfoViewApp rather than http://serverX:8080/InfoViewApp, and this works, until you try and do anything - I just keep getting TimeOut messages.
I've tried using a relative path instead of using the FQDN (so doing a rediorect to /InfoViewApp), but this also gave me a timeout message.
I've added the required domain to the HOSTS file on the server. I've tried adding a virtual host to the Tomcat 5.5 CONF/Server.xml file, and this also kept giving me "A timeout has occurred" message.
What I'm wanting shouldn't be too hard to do, but I can't quite get it working. Has anyone who has done this and got it working, give me some pointers on what I'm missing?
Summary of my setup:
BO XI 3.1, SP3, Fixpack 3.5 x 4. All machines are Virtual Servers running identical hardware, with identical installations of BO, with the full suite installed on each server.
Windows 2008 R2 (x64), running Apache on port 80 and TomCat on 8080, using mod_jk with a hardware network load balancer.
FRS is on a network SAN.
Clustering is setup and appears to be working correctly, as loads seem to be balanced across all 4 servers. Windows AD SSO is setup and working correctly.
Adrian

Unfortunately, that isn't working for me, which is why I'm looking for suggestions.
Here's my full details.
NAME      IP                           DNS Name
ServerA 10.18.16.61           ServerA
ServerB 10.18.16.62           ServerB
ServerC 10.18.16.63           ServerC
ServerD 10.18.16.64           ServerD
NLB         10/18.16.248         MyInfoView
The NLB has a DNS entry called "MyInfoview" so if you ping it etc, you see 10.18.16.248, and if you navigate to it in a browser, it takes you to one of ServerA-D.
So far so, everything is good.
ServerA-D each have the full BO suite on, using a network SAN for FRS storage. The CMS is clustered correctly - going directly to ServerA could actually end me up on a different server (the Tomcat/Apache is also clustered).
BUT, the link at the top says "http://serverA:8080/InfoViewApp" etc. I want it to say "http://MyInfoview:8080/InfoViewApp".
It's likely because of the way that I have had to get TomCat working - as I mentioend in my post, the Apache (port 80) index.html repoints to "http://myinfoview:8080"
Tomcat (port 8080) then has in the ROOT\index.html file
"http://serverA:8080/InfoViewApp" - and this is where my problem is.
I have tried the following:
in the Apache index.html : redirect to http://myinfoview:8080/InfoViewApp
In the server's Tomcat ROOT\index.html: redirect to http://myinfoview:8080/InfoVeiwApp
OR
relative path "/InfoViewApp"
Then I get logged on OK, but as soon as I click on "Document List" - or anything that accesses the CMS - then I get
"An error has occurred: A timeout error has occurred"
The ONLY way I have got this to work is by having the server name hardcoded into the Tomcat ROOR\index.html file.
I already have a DNS name that I want to use, and that is linked to the NLB.
I was hoping that maybe all I needed to do was setup a virtual host in the Tomcat server.xml file, but I was unsuccessful in setting that up in the Infoview environment.

Customizing the InfoView

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