CVP Opsconsole: Patterns for RNA timeout on outbound SIP calls - Dialed Number (DN) text box does not take any input

Hi there,
I'm having problems modifying the 'Dialed Number (DN)' text box under 'Advanced Configuration->Patterns for RNA timeout on outbound SIP calls' of the SIP tab in the Cisco Unified Customer Voice Portal 8.5(1) opsconsole. In a nut shell, I need to change the RNA timeout but some reason when typing into the Dialed Number text box, the input is not taken. The reason I want to change this settings is because my ICM Rona is not working with CVP:
https://supportforums.cisco.com/thread/2031366
Thanks in advance for any help.
Carlos A Trivino
[email protected]

Hello Dale,
CVP doesn't allow you to exceed the RNA more than 60 Seconds. If you want to configure the timer for DN Patterns you should do it via OPS console, It would update the sip.properties files in correct way, the above way is incorrect.
Regards,
Senthil

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