Daily View Calendar items hidden

We are using Groupwise 2012 Webaccess and recently discovered that in the calendar Daily View that appointments created before 8 AM or after 5 PM do not show in the daily view of the calendar, but they show fine in the weekly and monthly view. The time before 8 AM and after 5 PM is shaded darker so there appears to be a time setting somewhere that defines the workday. However, there doesn't appear to be any settings within users web access options to change this view to display all before work and after work appointments. This is true for appointments created using client software as well as within webaccess. Does anyone know of a fix or setting that needs to be changed to display all appointments in the Daily View?
Thanks.

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