Damaged AIR File, Error #1000

Hello,
This is my first post, but hopefully someone here will be able to help me.
I am a Flex Developer who was just recently assigned to help out on a project that has gone bonkers. The project had been going fairly well... but after the latest build the following messages comes up during installation on Windows XP.
"Sorry, an error has occured.
The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author."
Awesome! All we need to do is get a new AIR file from the application author... oh wait... I AM the application author. Grumble grumble.
So I tried reinstalling the application, but this time I ran it with .airappinstall.log. Here is what was output by the log.
Starting app install of file:///C:/Documents%20and%20Settings/Administrator/Desktop/2009-11-30r33MW4.air
UI SWF load is complete
UI initialized
Unpackaging to C:\Documents and Settings\Administrator\Local Settings\Temp\fla1D.tmp
failed while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #1000" errorID=1000]
starting cleanup of temporary files
application installer exiting
So, what exactly is this error? Can anyone point me to a place where I might be able to look up what Error #1000 is?
Don't worry I have done my homework, I know there are a decent amount of posts about people recieving an "AIR file damaged" error. I have looked and read through them all, but when they run a log on the install it ends up being a different error...so the other posts are not entirely helpful.
I am guessing something must have been changed in the most recent build but I was just placed into this project so I do not have much knowledge of previous versions. Any hints of suggestions about common things to check that might be causing this would be greatly appreciated.

It might help if you can get the installation log and post
it.
To get the log, create a file .airappinstall.log in your home
directory.

Similar Messages

Error creating AIR file

When I try to Publish to AIR file,
Error Creating AIR file.
The swf file specified as root content is missing.
error is shown.
When I run the Publish Project from the Project Panel in Flash CS4,
The same error as earlier is obtained:
Error Creating AIR file.
The swf file specified as root content is missing.
and:
VerifyError: Error #1014: Class flash.filesystem::File could not be found.
at global$init()
my application has a TextArea control in the library added to stage via actionscript (2 textarea instances).
2 folders in applicationStorageDrectory with a database in one.The other folder will get populated with files at runtime only.
Am I missing some thing?
Please help me.

I solved it.
I changed the .fla to a new folder and things works fine.
The reason I suppose is with the project settings in the project panel in flash.
So this time didn't add any project to the project panel.
Thank You.

"Sorry, an error has occured. The application could not be installed because the AIR file is damaged

Hello-
I have an air application that is distributed via CDROM, the app is signed by a code signing certificate and timestamped. In mid-August when my certicate expired my users started calling stating that they couldn't install our product due to the following error: "Sorry, an error has occured. The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author." From my understanding a timestamped application is taken at a point in time when it's generated so why would it matter if the certificate was still valid? I have since replaced the certificate and will need to redistribute to my (thousands of) users however when I test it out using a future date and time the same error occurs. Any information to help resolve this would be grately appreciated.

my command:
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adl
application.xml
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adt
-certificate -cn HelloW
orld 1024-RSA certHelloWorld.pfx password
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>adt
-package -storetype pkc
s12 -keystore certHelloWorld.pfx HelloWorld.air
application.xml HelloWorld.html
password: password
C:\Users\HOME USE\Desktop\AIR Development\HelloWorld>
And here is another link to download my code
http://www.megaupload.com/?d=JS3X2IVC
Thank you.

Air File is Damaged

Hi,
Went to start Adobe Acrobat and it won't start, pops up with I need to update Air first. But when you click to update, an error is reported that "the air file is damaged."
So I downloaded the latest Air from Adobe.com and ran install, no problems installing it. However, the error is still reported when starting Acrobat.
So I used Windows Control Panel to uninstall Air, and reinstalled it, all went OK again.
But Acrobat still won't start, the popup appears saying Air must be updated, followed by "the air file is damaged." I also tried uninstalling then installing Air from the C:/programs/adobe folder since some others on boards say that worked. Didn't work for me.
I've tried calling Adobe tech support, on the phone 1 hour waiting with no one answering, before I ran out of time and had to hang up. I tried calling a second time, and after anotherr hour of waiting, ran out of time again.
I suspect the problem is due to a recent auto update from Adobe? My system was running fine on Windows 7 since last year, and there have been no real changes on my PC. It's just recently that Acrobat won't work. Adobe Media Player is running fine, and I know it uses AIR, so I suspect Air is working ok.
I'm running CS4 Web Premium and Adobe Premiere Pro CS4 on Windows 7, no issues until this Air bug popped up. I do recall getting a recent Adobe auto-update though.
Any suggestions on what to try next?
Jonathan, developer
AtlantaWebDesignGA.com

After 5 months without an answer I no longer have any interest in it. Thanks anyway.

Use adt to package an air installer success, but install this air file "sorry , an error has occured

hi everyone, i am using a bat file to package an air file ,
this application runs on windows 7 32 bit,
it need to call another windows application , so i google and then find i need to add -target native when package , so i added.
the bat file is like below:
========================================
@echo off
:: AIR application packaging
:: More information:
:: http://livedocs.adobe.com/flex/3/html/help.html?content=CommandLineTools_5.html#1035959
:: Path to Flex SDK binaries
set PATH=%PATH%;C:\AdobeAIRSDK\bin
:: Signature (see 'CreateCertificate.bat')
set CERTIFICATE=yeahCert.pfx
set SIGNING_OPTIONS=-storetype pkcs12 -keystore %CERTIFICATE% -tsa none
if not exist %CERTIFICATE% goto certificate
:: Output
if not exist air md air
set AIR_FILE=air/jonnson.air
:: Input
set APP_XML=application.xml
set FILE_OR_DIR=-C bin .
echo Signing AIR setup using certificate %CERTIFICATE%.
call adt -package %SIGNING_OPTIONS% -target native %AIR_FILE% %APP_XML% %FILE_OR_DIR%
if errorlevel 1 goto failed
echo.
echo AIR setup created: %AIR_FILE%
echo.
goto end
:certificate
echo Certificate not found: %CERTIFICATE%
echo.
echo Troubleshotting:
echo A certificate is required, generate one using 'CreateCertificate.bat'
echo.
goto end
:failed
echo AIR setup creation FAILED.
echo.
echo Troubleshotting:
echo did you configure the Flex SDK path in this Batch file?
echo.
:end
pause
======================================================
after run this bat , the air file is successfully built , but when i want to install this air , it says "sorry ,an error has occured ..... bla bla installer file is damaged....bla bla "
but when i remove the red part -target native in the command above then run it again , the new packaged air file can install successfully, but the application can not call other windows apllication anymore, nativeprocess.issupported always returns false when running
so seems like the problem is all about -target native , deos anyone know whats wrong ?
this problem really bothers me long time , any help will be appreciated. thanks in advance!

Nice! I swear I tried that URL (substituting "mac" for "win" and "MAC" for "WIN" in the one relaxatraja posted), but I guess I missed something.
Ironically, it doesn't include a binary either, but a simple alias works:
alias pfi='java -jar /path/to/PFI/lib/pfi.jar'
And it did indeed produce an ipa without error. I don't have my hardware with me, but I'll be able to test it tonight. Meanwhile, I think I'm in business. Thank you all!

Air 1.51 installation failure. The application could not be installed because the AIR file is damaged

The error:
The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author.
is generated when an AIR installation file is lauched from a Samba Network Drive in Vista Utlimate 64. If the install files are copied to a local drive, it installs without incident.

Working with networks drives are never reliable. Corruption, path problems, networks connections, and privlatges can come in the way of a properly mapped drive. I think your solution is fairly straight forward. You need to install your application from a local filesystem, not a mapped network drive. In the meantime, log a bug report HERE.

Error creating AIR file: could not generate timestamp

I have been getting this error the last few days.
Error creating AIR file: could not generate timestamp:
sun.security.validator.BalidatorException:PKIX path building failed:
sun.security.provider.certpath.SunCertPathBuilderException: unable to find
valid certificatio path to requested target.
https://timestamp.geotrust.com/tsa
I found one thread saying this url must be accessible but when I go there I get "404 -- page not found".
Since this was working now it is not I'm looking for a direction.

Hey Karthik,
First of all, are you using ECLIPSE? What is your development
Environment. I had run into same issue, after hours of trying
different things, I installed the FLEX BUILDER and was able to
create the application without any issues. I have also noticed that
FLEX BUILDER works more smoothly than Eclipse and since then I have
been developing within FB.
Thanks.

Error building AIR file

hi guys
i have one problem building AIR file it is displaying an
error message as
"Error creating AIR File: Could not generate timestamp: No
route to host: connct"
in some blog it is saying that we need to get connected to
internet but i am already connected
any idea
please help
karthik.k

Hey Karthik,
First of all, are you using ECLIPSE? What is your development
Environment. I had run into same issue, after hours of trying
different things, I installed the FLEX BUILDER and was able to
create the application without any issues. I have also noticed that
FLEX BUILDER works more smoothly than Eclipse and since then I have
been developing within FB.
Thanks.

I cannot open photoshop due to file damaged by disc error

I cannot open CS5 due to this message "could not initialize photoshop because the file has been damaged due to disc error

JJ,
I tried everything you mentioned but to no avail, still getting the same response "could not initialize photoshop because the file has been damaged by
disc error. I did run the Chkdsk and it didn't help, I still can't open CS5, not even to check updates....
Thank you,
Kelli Herring
Kelli Herring Photography

Error creating AIR file: 105:ERROR, application.installFolder

I renamed my project and can not create release build.
would be nice to what I did that broke it.
here is the Error message during the Export Release Build:
Error creating AIR file: 105: ERROR,
application.installFolder
also, when I close flex builder then try to reopen it, my
default workspace is busy..
oops.. I had messed with the default install folder and had
dropped in a C:\Program Files\... which it should only be a sub as
air defaults already to C:\Program Files\<filename> or on mac
\Applications\<filename>.app
<installFolder>subfolder/subsubfolder</installFolder>

It's not uncommong while editing your app.xml file... that one can leave stray < or >. Check to make sure the file is valid and that any included references (like icons) aren't missing or in the wrong location.
Rick Winscot

#2032 Stream Error when downloading .air file for update

Hi guys,
I have made a very simple self update air application. When
the .air file to download for updating is on a localhost server
everything works fine, however when the .air file is on a remote
server I got a #2032 stream error when trying to download the .air
file. (I tried to download the file using IE or Firefox and I get a
404 error ; btw I am absolutely sure of the .air file URL )
Does this happen because the .air file has been generated
with my trial version of Adobe Air ?
Thanks for your help.
Olivier

Thank you for your answer Oliver.
I'm absolutely sure of the URL. I set the permissions on the
remote web server to browse the directory with my explorer, I can
see the .air file but when I click on that file I get that 404
error. (I hit the refresh button of my browser to be sure to have
the correct files list). Btw something interesting to notice is
that when I rename the .air file to .zip I can download the file.
I have tried with another remote server and it works. There
may be some misconfiguration somewhere with the first server I
tried.

Error creating the air file

Hello,
this is my first time Air Trial:
Using a simple Webpage (including Text, one jpeg and one gif-file, I tried to creat an air file, using the air extension in dreamweaver CS4.
Following the instruction I made up the air application & installer setting, created my Cert-File and so on.
Preview looks perfect.
But when I try to create the Air file I get this:
unexpected failure: null
java.lang.NullPointerException
at com.adobe.ucf.UCF.addFileOrDir(UCF.java:358)
at com.adobe.ucf.UCF.parseOptionalFileList(UCF.java:284)
at com.adobe.ucf.UCF.parseFileArguments(UCF.java:271)
at com.adobe.air.ADT.parsePackageOrPrepare(ADT.java:199)
at com.adobe.air.ADT.parsePackage(ADT.java:156) at com.adobe.air.ADT.run(ADT.java:101)
at com.adobe.air.ADT.main(ADT.java:38)
What to do?
rgds
jack

Hello,
I feel stuck. I tried everything, incl. various Lessons but still get this error.
Could it be that I am using Air 1.5.2 but the older extension for dreamweaver 1.5.8.?
If this is the cause, when will the extension be updated??
I also read about possible certification problems. How can I check that?
DW Air Extension doesn't support it.
rgds
Jack

Error creating AIR file: Unable to build a valid certificate chain for the signer.

Hi, My boss got a certificate from Thawte, and I'm getting this error message when building my AIR app.
Error creating AIR file: Unable to build a valid certificate chain for the signer.
I'm on windows XP.
thanks,
steve

To manage your code signing certificate, please see
http://www.adobe.com/devnet/air/articles/signing_air_applications_print.html
The error you are seeing is typically caused by exporting a cert without the trust chain. On Windows, in IE, you can manage your keystore by going to
Internet Options > Content > Certificates
When you export the certificate needed for signing your app, be sure to check “Include all certificates in the certificate path, if possible”.

"damaged file" error in iTunes digital booklets

Has anyone corrected the "damaged file" error in iTunes digital booklets? I can't open any digital booklet, either through iTunes or the finder.

Hello artsheffield
Delete the booklet and then download it again through your previous purchased section in iTunes. If that does not work, then report the issue to the iTunes Store.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Premiere 1.0 Unsupported /damaged file error

I have some avi files that are coming up with the "unsupported format or damaged file" error. I read other threads and downloaded g-spot to see if there was a codec missing, but there isn't. These are just home movies that I filmed using a mini-dv recoreder. I have other files that were taped using the same camera just days before/after the unsupported ones that import just fine, so I don't understand how they are different. I can also view them without any problems using Nero.

With all of the updates and changes to programs like Windows Media Player, Quicktime, Flash and others, it may be time to upgrade to the latest version of Premiere Elements?

Damaged AIR File, Error #1000

Similar Messages

Maybe you are looking for