Dashboard Design 2011 upgrade - install error

I downloaded SAP Crystal Dashboard Design 2011 upgrade - order #17580616724.
I extracted the files. The setup didn't start so I tried to run setup.exe and got the following error message "Microsoft Visual C++
Program:c:\...\SAP Crystal Dashboard Design 2011\51041024_CDD\DATA_UNITS|Xcelsius\setup.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
What do I have to do to get it installed?

Hai
Uninstall the Complete Dashboard Design
and try this
https://www.sap.com/campaign/2011_curr_sap_crystal_dashboard_design_deptartmental/index.epx?kNtBzmUK9zU
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
http://www.warez-home.net/office-related-apps/72481-sap-crystal-dashboard-design-2011-a.html

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    I have tried looking online for a fix to this issue, and I cannot find it.  I just installed the service pack 2 patch 8 file, and this still does not work.
    Will someone please let me know what I need to download or do to be able to import the xlsx files and maintain them in that format? 
    Thank you!
    Curtis

    Hi Curtis,
    In the older version of dashboard design 2011, xcelsius 2008, .xlsx(excel 2007) files are imported and converted automatically to excel 2003 format. So there are some compatiability issues with both versions and also size limitations. excel 2003 cannot have more than 256 columns. I doubt same is the case with new version.
    Inside the designer data is in excel 2003 format. So you cannot have data more than the limit and some formats. You should only be pulling in enough data to fill your components in dashboard and remove any unnessary information from the spreadsheet . Since dashboards are meant for summary data, importing very large excels files are not recommended.
    Hope it helps you.
    Regards,
    Nikhil Joy

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