Data entry sheet with combined info objects?

Hi,
we are using Bex workbook as data entry sheet for planning function. It is working fine, however, I have 0cust_sales as parameter. As we know, 0cust_sales is combined with sales org and distribution channel.
The problem:
1) requirement is to plan sales org DE21, distribution channel 01, all customer
   input parameters: DE21/01/#
2) requirement is to plan DE21, all distribution channel, customer 4711
  input parameters: DE21/#/4711
my question:
1) why do I have to type the parameter for customer '#' in requirement No.1?
2) why do I have to type all the combined keys even I have sales org and distribution channel also in the data entry sheet?
3) are these normal functions? if yes, what is the workaound / solution for this?
your feedback is highly appreciated!
Regards,
Sally

Hi Sally,
Yes you can define it at infoprovider level as well in planning application,If  you are  using IP then go infoprovider tab in RSPLAN Tcode,there you will see CR tab in lower panel - where you can specify characteristic relatioship and how to derive.
Similarly you can use in BPS as well.
Can refer to the link below for more details for IP:-
http://help.sap.com/saphelp_nw70/helpdata/en/43/1c3d0f31b70701e10000000a422035/content.htm
For BPS:-
http://help.sap.com/saphelp_sem320bw/helpdata/en/ea/39a64281c611d5b3e50050dadfb23f/content.htm

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