DB Connector Error : the license key does not include use of OpenSQL driver

Hello,
I am new developer on Crystal Report tool and i face an issue : When I try to refresh data I get the following error message :
DB Connector Error : the license key does not include use of OpenSQL driver.
Does someone know how to get the correct license key ?
Many thanks for your help!
Regards,
Christiane

Hi Christiane,
What version of Crystal Reports are you using?
Who owns the OpenSQL driver?
Thank you
Don

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Subject:
Error: The preference path does not exist:
Oracle.Portal.Page(WWC-51000)]
I can not resolve this error.
Have you already experienced this error?
I'm sending more information below.
Regards, Dime
DETAILS:
========
ORACLE Product: iAS 9i EE, v1.0.2
Platform: RedHat Linox 6.2, kernel 2.2.18
HW Platform:
IBM Intellistation 6889, Intel P2 350MHz, 384MB
Problem:
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appears when we try to access the URL http://servername:port/pls/portal30:
Error: The preference path does not exist:
Oracle.Portal.Page (WWC-51000)
About the Attachments:
- init.ora.original (the original init.ora file)
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- init.ora.try2 (according suggestions in the discussion group on
the ORACLE Metal Partners Site)
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Regards,
Dimitar Indovski,
GORD Systems
ATTACHMENT-1 (init.ora.original)
db_name=DEFAULT
db_files= 80 # SMALL
db_file_multiblock_read_count = 8 # SMALL
db_block_buffers = 100 # SMALL
shared_pool_size = 3500000 # SMALL
log_checkpoint_interval = 10000
processes = 50 # SMALL
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log_buffer = 32768 # SMALL
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ATTACHMENT-2 (init.ora.try1)
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large_pool_size = 45000000
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-----------------------------

Dennis
A general shared_pool_size Q&A is part of the Troubleshooting Guide on OTN: http://technet.oracle.com/products/iportal/htdocs/portal_troubleshooting.htm
The Configuration Assistant determines the shared pool size from the view v$parameter,
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null

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Root Directory does not exist.
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Validation warnings in document "/oracle/apps/asn/opportunity/webui/EMCOpptyDetP
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Error: The root directory does not exist
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Error: The root directory does not exist
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Error: The root directory does not exist
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DB Connector Error : the license key does not include use of OpenSQL driver

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