DB13 BRBackup fails with br0227e, but plenty of space.

Hi: We use DB13 to schedule brbackup as disk backup to our DataDomain DDR (Deduplication device). However just recently the device filled to 60%.
Brbackup checks the raw space on the device, not the space available considering the great compression we will acheive, and it fails with a BR0227e. Note 17131 says to run BRbackup with "option -q" which will only issue a warning when space is an issue. I'd like to do that using DB13 to schedule the backup, but I can't determine how to apply the -q option using DB13. I thought it might be a parameter for init<SID>.SAP, but I don't know how I would apply the parameter in this parameter file.
How do I apply this parameter?
The other option I suppose, is to create a brbackup script with the option -q and schedule at OS, but I really want to use DB13.
DB= Oracle 10.2.0.4
Os= w2003 enterprise server.
SAP_Basis 6.40
Thanks for any ideas,
Don

adapt contents from table SDBAC, field PSTRING

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Brbackup failed with errors

Hi,
We are having problem to take backup usin brtools, the following error message showingup, please tell me step by step to resolve this issue.
BR0051I BRBACKUP 7.00 (11)
BR0055I Start of database backup: bduvdxea.afd 2007-03-16 06.08.44
BR0252E Function fopen() failed for '/oracle/E04/sapbackup/backE04.log' at location main-10
BR0253E errno 13: Permission denied
BR0121E Processing of log file /oracle/E04/sapbackup/backE04.log failed
BR0056I End of database backup: bduvdxea.afd 2007-03-16 06.08.44
BR0280I BRBACKUP time stamp: 2007-03-16 06.08.44
BR0054I BRBACKUP terminated with errors
BR0292I Execution of BRBACKUP finished with return code 3
BR0668I Warnings or errors occurred - you can continue to ignore them or go back to repeat the last action
BR0280I BRTOOLS time stamp: 2007-03-16 06.08.44
BR0670I Enter 'c[ont]' to continue, 'b[ack]' to go back, 's[top]' to abort:
Regards
Srinivas

Thanks Vinod, Suni. I changed permissions based on OSS# 113747, but still getting error.
errors, file permissions and env file information shown below. Please suggest me , if any thing wrong.
Regards
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brbackup as <orasid>
Standard keys: c - cont, b - back, s - stop, r - refr, h - help
BR0662I Enter your choice:
c
BR0280I BRTOOLS time stamp: 2007-03-16 08.03.01
BR0663I Your choice: 'c'
BR0259I Program execution will be continued...
BR0291I BRBACKUP will be started with options '-p initE04.sap -d disk -t offline
-m all -k yes -e 0 -l E'
BR0280I BRTOOLS time stamp: 2007-03-16 08.03.01
BR0670I Enter 'c[ont]' to continue, 'b[ack]' to go back, 's[top]' to abort:
c
BR0280I BRTOOLS time stamp: 2007-03-16 08.03.04
BR0257I Your reply: 'c'
BR0259I Program execution will be continued...
BR0051I BRBACKUP 7.00 (11)
BR0055I Start of database backup: bduvehhx.afd 2007-03-16 08.03.05
BR0252E Function fopen() failed for '/oracle/E04/sapbackup/backE04.log' at locat
ion main-10
BR0253E errno 13: Permission denied
BR0121E Processing of log file /oracle/E04/sapbackup/backE04.log failed
BR0056I End of database backup: bduvehhx.afd 2007-03-16 08.03.05
BR0280I BRBACKUP time stamp: 2007-03-16 08.03.06
BR0054I BRBACKUP terminated with errors
BR0292I Execution of BRBACKUP finished with return code 3
BR0668I Warnings or errors occurred - you can continue to ignore them or go back
to repeat the last action
BR0280I BRTOOLS time stamp: 2007-03-16 08.03.06
BR0670I Enter 'c[ont]' to continue, 'b[ack]' to go back, 's[top]' to abort:
brbackup as <sid>adm
BR0051I BRBACKUP 7.00 (11)
BR0055I Start of database backup: bduvejbt.afd 2007-03-16 08.22.57
BR0252E Function fopen() failed for '/oracle/E04/sapbackup/backE04.log' at location main-10
BR0253E errno 13: Permission denied
BR0121E Processing of log file /oracle/E04/sapbackup/backE04.log failed
BR0056I End of database backup: bduvejbt.afd 2007-03-16 08.22.57
BR0280I BRBACKUP time stamp: 2007-03-16 08.22.57
BR0054I BRBACKUP terminated with errors
BR0292I Execution of BRBACKUP finished with return code 3
BR0668I Warnings or errors occurred - you can continue to ignore them or go back to repeat the last action
BR0280I BRTOOLS time stamp: 2007-03-16 08.22.57
brtools files permissions: /usr/sap/<SID>/SYS/exe/run
***********************************************************************************************-rwsrwxr-x   1 orae04     sapsys     3539712 Mar 14 23:18 brarchive
-rwsrwxr-x   1 orae04     sapsys     3649872 Mar 14 23:18 brbackup
-rwsrwxr-x   1 orae04     sapsys     4767888 Mar 14 23:18 brconnect
-rwxr-xr-x   1 e04adm     sapsys     3960440 Mar 14 23:18 brrecover
-rwxr-xr-x   1 e04adm     sapsys     1439520 Mar 14 23:18 brrestore
-rwxr-xr-x   1 e04adm     sapsys     4911024 Mar 14 23:18 brspace
-rwsrwxr-x   1 orae04     sapsys     2008984 Mar 14 23:18 brtools
Environment Variables:
USER=e04adm
LOGNAME=e04adm
HOME=/home/e04adm
PATH=/oracle/E04/102_64/bin:.:/home/e04adm:/usr/sap/E04/SYS/exe/run:/usr/bin:/opt/ansic/bin:/usr/ccs/bin:/usr/contrib/bin:/opt/nettladm/bin:/opt/fc/bin:/opt/fcms/bin:/
opt/upgrade/bin:/opt/pd/bin:/usr/bin/X11:/usr/contrib/bin/X11:/opt/resmon/bin:/opt/hparray/bin:/opt/perf/bin:/opt/ignite/bin:/opt/hpnpl//bin:/opt/graphics/common/bin:/
opt/gnome/bin:/opt/mozilla:/usr/sbin/diag/contrib:/opt/mx/bin:/opt/wbem/bin:/opt/wbem/sbin:/opt/langtools/bin:/opt/imake/bin:/opt/OV/bin/OpC
MAIL=/var/mail/e04adm
SHELL=/usr/bin/csh
TZ=EST5EDT
SSH_CLIENT=10.107.6.89 1166 22
SSH_CONNECTION=10.107.6.89 1166 10.100.19.114 22
DISPLAY=10.100.19.114:10.0
LOG_SFTP=0
SFTP_LOG_FACILITY=2
SFTP_LOG_LEVEL=3
SFTP_UMASK=
SFTP_PERMIT_CHMOD=1
SFTP_PERMIT_CHOWN=1
SAPSYSTEMNAME=E04
DIR_LIBRARY=/usr/sap/E04/SYS/exe/run
SHLIB_PATH=/usr/sap/E04/SYS/exe/run:/oracle/client/10x_64/instantclient
THREAD=NOPS
dbms_type=ORA
dbs_ora_tnsname=E04
dbs_ora_schema=SAPE04
ORACLE_SID=E04
DB_SID=E04
ORACLE_HOME=/oracle/E04/102_64
ORACLE_BASE=/oracle
TNS_ADMIN=/oracle/E04/102_64/network/admin
ADD=/oracle/client/10x_64/instantclient
NLS_LANG=AMERICAN_AMERICA.WE8DEC
SAPDATA_HOME=/oracle/E04
WINDOWID=4194330
TERM=hp
COLUMNS=167
LINES=54
MANPATH=/usr/share/man/%L:/usr/share/man:/usr/contrib/man/%L:/usr/contrib/man:/usr/local/man/%L:/usr/local/man:/opt/upgrade/share/man/%L:/opt/upgrade/share/man:/usr/dt
/share/man:/opt/pd/share/man/%L:/opt/pd/share/man:/opt/ignite/share/man/%L:/opt/ignite/share/man:/opt/resmon/share/man:/opt/hparray/share/man/%L:/opt/hparray/share/man
:/opt/perf/man/%L:/opt/perf/man:/opt/hpnpl//man:/opt/graphics/common/man:/opt/mx/share/man:/opt/samba/man:/opt/pd/share/man/%L:/opt/pd/share/man:/opt/pd/share/man/%L:/
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BRBACKUP fails with 'BR0301W SQL error -980 at location BrbDbLogOpen'

Hello mates,
BRBACKUP on our Portal systems fails with the following error:
EP Version: 600
Platform: HP-Unix (ia64 hp server rx7640)
Oracle: 920_64
BRTOOLS 6.40 (40)
BR0301W SQL error -980 at location BrbDbLogOpen
BR0324W Insertion of database log header failed
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==============================================
BR0051I BRBACKUP 6.40 (40)
BR0055I Start of database backup: bdyxzsml.anf 2008-10-01 08.04.51
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BR0925I Public synonym SAP_SDBAH created successfully for table SAPGGFDB.SDBAH
BR0925I Public synonym SAP_SDBAD created successfully for table SAPGGFDB.SDBAD
BR0925I Public synonym SAP_MLICHECK created successfully for table SAPGGFDB.MLICHECK
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BR0301W SQL error -980 at location BrbDbLogOpen-5
ORA-00980: synonym translation is no longer valid
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BR0280I BRBACKUP time stamp: 2008-10-01 08.04.51
BR0301W SQL error -980 at location BrDbfInfoGet-30
ORA-00980: synonym translation is no longer valid
BR0280I BRBACKUP time stamp: 2008-10-01 08.04.51
BR0301W SQL error -980 at location BrDbfInfoGet-31
ORA-00980: synonym translation is no longer valid
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BR0301E SQL error -980 at location BrComprDurGet-1
ORA-00980: synonym translation is no longer valid
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BR0280I BRBACKUP time stamp: 2008-10-01 08.04.51
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ORA-00980: synonym translation is no longer valid
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BR0056I End of database backup: bdyxzsml.anf 2008-10-01 08.04.51
BR0280I BRBACKUP time stamp: 2008-10-01 08.04.51
BR0054I BRBACKUP terminated with errors
============================================
I am not able to find any relevant solutions in SMP so far.
Please help find a solution.
Thanks & Regards,
Manoj

Hello ,
Am trying to take the online backup using brtools in my portal server but giving below error:
BR0051I BRBACKUP 7.00 (24)
BR0055I Start of database backup: bdzqskqc.and 2009-01-08 17.44.50
BR0484I BRBACKUP log file: /oracle/EPP/sapbackup/bdzqskqc.and
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BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0301W SQL error -1031 at location BrbDbLogOpen-5, SQL statement:
'INSERT INTO SAP_SDBAH (BEG, FUNCT, SYSID, OBJ, RC, ENDE, ACTID, LINE) VALUES ('20090108174450', 'and', 'EPP', ' ', '99
, ' ', 'bdzqskqc', '# 0 0 0 0 0 0 0 ALL online
disk ---k-c 7.00 (24)')'
ORA-01031: insufficient privileges
BR0324W Insertion of database log header failed
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0319I Control file copy created: /oracle/EPP/sapbackup/cntrlEPP.dbf 7397376
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0301W SQL error -1031 at location BrDbfInfoGet-32, SQL statement:
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ORA-01031: insufficient privileges
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0301W SQL error -1031 at location BrDbfInfoGet-33, SQL statement:
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ORA-01031: insufficient privileges
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0301E SQL error -1031 at location BrComprDurGet-1, SQL statement:
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ORA-01031: insufficient privileges
BR0314E Collection of information on database files failed
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0301W SQL error -1031 at location BrbDbLogOpen-5, SQL statement:
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ORA-01031: insufficient privileges
BR0324W Insertion of database log header failed
BR0056I End of database backup: bdzqskqc.and 2009-01-08 17.44.50
BR0280I BRBACKUP time stamp: 2009-01-08 17.44.50
BR0054I BRBACKUP terminated with errors
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Regards,
AMS Team

PUT Blobs of size greater than 5.5MB fail with HTTPS but not HTTP

I have written a Cygwin app that uploads (using the REST API PUT operation) Block Blobs to my Azure storage account, and it works well for different size blobs when using HTTP. However, use of SSL (i.e. PUT using HTTPS) fails for Blobs greater than 5.5MB.
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Hi,
I'm getting this problem also when trying to upload blobs > 5.5mb using the Azure PHP SDK with HTTPS.
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Brbackup failing with error "The paramter is incorrect"

Hi
I'm running SAP ERP6.0/Oracle 10.2.0.2/Windows 2008 Server. When I attempt a brbackup to disk it fails with the error below
BR0202I Saving I:\ORACLE\PRD\SAPDATA2\SR3_10\SR3.DATA10
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0 file(s) copied.
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Thanks

Thanks for your response Fidel
I'm executing the backup from this script
C:\usr\sap\PRD\DVEBMGS02\exe\brbackup.exe -u / -p initPRD.sap -d disk -t online_cons -m all -c force
Drive e: is not a drive shared over the network. It is an external USB disk attached to the server running SAP. I've given user SAPSERVICE<SID> full rights to drive e:
2) change the fixed "drive" letter to UNC name (like
<server>\<directory_path>
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#backup_root_dir = E:\prd_oracle
backup_root_dir =
NXXX-HX-PXD1\prd_oracle
BR0259I Program execution will be continued...
BR0051I BRBACKUP 7.00 (42)
BR0282E Directory '
NXXX-HX-PXD1\prd_oracle' not found
BR0182E Checking parameter/option 'backup_root_dir' failed
BR0056I End of database backup: behmicld.log 2011-12-21 12.11.37
BR0280I BRBACKUP time stamp: 2011-12-21 12.11.38
BR0054I BRBACKUP terminated with errors
BR0292I Execution of BRBACKUP finished with return code 3
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BRBACKUP fails with DB13 and TIVOLI on AIX and ORACLE

Hi,
We have the Tivoli setup for SAP on AIX and Oracle.
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Thanks & Regards
Shrenik
9393930803

Unfortunately nobody here has a crystal ball to look into and see what is happening on your system in both cases.
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Markus

DB13 Job fail with error :Database instance is shut down

Hi All,
Recently we upgraded our Redhat Linux, Database from 9i to 10.2.0.4 and SAP Kernel 640 to patch 347.
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Step 001 started (program RSDBAJOB, variant &0000000000763, user ID SHMITTAL)
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BR0613E Database instance PP0 is shut down
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External program terminated with exit code 3
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it is looking to me that somewhere still Oracle path is mentioned as of 9i version.
I checked environment variables, Default profile, initSID.sap but not find any issue, checked on google it says check tnsnames.ora, I checked that file but there is no such parameter for Oracle home.
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Shivam Mittal

Shivam Mittal wrote:
BR0801I BRCONNECT 6.40 (52)
Hi,
allthough I am not quite sure, because 9i is sooo old and 10.2 is even near out of maintanance,
Kernel 6.40 is linked against a version 9 client thus forcing sidadm to work with a 9i environment.
brtools 6.40 working as orasid (environment 10g)
and failing as sidadm (in the 6.40 plain kernel environment (oracle 9i))
is perfectly normal as far as I remember.
I think there was a section in the version 10 upg-guide whichg says to switch brtools to version 7.0, even if you use a 6.40 kernel exactly for this reason. This is, because version 7.0 brtools are hardlinked against the instantclient 10.
So these work even as sidadm with an environment set to a version 9 client.
I can not verify exactly, any more, cause all our 6.40 systems have recently gone to oracle version 11
requireing the switch to the 6.40 EX2 kernel and brtools 7.20.
Try brtools 7.00 on current patchlevel.
Volker

Visa security verification fails with Firefox, but ok with Internet Explorer.

When I use either Visa or Mastercard for online shopping on Firefox, when I submit the security verification (Verified by Visa) the screen freezes. I tested it by using the wrong security info and I got a response to say that it was wrong, but when I entered the correct info, it froze. I have tried different cards, as has my wife, and the same happens. Fortunately the payment doesn't go through.
There is no problem when we use Internet Explorer or on sites where verification is not requested.

I get that warning on both Fx26 and IE8, searching on google.com and google.com.au. My query was:
https://www.google.com/search?q=site%3Athedepression.org.au
For assistance with this message, try Google's support here:
* [https://support.google.com/webmasters/answer/163633 About malware and hacked sites - Webmaster Tools Help]
* http://productforums.google.com/forum/#!categories/webmasters/malware--hacked-sites

VISA Set I/O Buffer Size fails with all but one value on Linux RT

I was unable to initialize a serial port on a cRIO-9030 using a code that works fine on VxWorks and Windows, when I tracked it down to this somewhat strange behaviour;
If you call VISA Set I/O Buffer Size on Linux RT (at least on the 9030 device) you will get error code 1073676424 for all size values other than 0.
That is a bit strange (what will the buffer size be then I might add...), but something even uglier is that if you leave the function's buffer size unwire, you will also get the error (because the function's default is 4096).
MTO

Under the hood VISA is using the POSIX serial interface for Mac OS X (same as for Linux and Solaris). This interface does not support changing the buffer size. Hence, the buffer size is fixed to the internal OS buffer size. The only thing that changing the buffer size will do (for the out buffer) is to have VISA not flush the data after every write. This is a limitation in the serial API for Mac OS X. Therefore, VISA reports a warning.

Recently, any attempt to log on to any site with my valid userid and password fails with FireFox but passes with Internet Explorer. What could possibly cause this?

I used FireFox a long time for email and other scure sites. Out of the blue my logins started rejecting. In frustration, I went back to Internet Explorer and found I could log in using the same UID and PWD.
I cain't imagine what setting could be causing this to happen. Have you ever heard of such a thing? And is there a solution?

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in [[Server not found]]
You can find the connection setting here: Tools > Options > Advanced : Network : Connection
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See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Brbackup Fail: BR0301E, BR0303E

Hello gurus.
I have the problem with backup SAP with Legato Networker. When i tried to execute the backup, the brbackup fails with the error messages:
BR0051I BRBACKUP 7.00 (28)
BR0055I Start of database backup: bdxhiyub.anf 2008-02-18 18.22.41
BR0484I BRBACKUP log file: E:\oracle\MID\sapbackup\bdxhiyub.anf
BR0280I BRBACKUP time stamp: 2008-02-18 18.22.41
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BR0280I BRBACKUP time stamp: 2008-02-18 18.22.41
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The user midbackup was to created for backup with Legato.
How can i solve the problem ???

Hello Sergo,
Thanks for the replay.
I check the sap note 834917, and the SAPSR3 they have the autorization for the Role SAPCONN.
I am using a user that was created to run the backups, The user has assigned the role:
GRANTEE                        GRANTED_ROLE                   DEF
MIDBACKUP                      SAPDBA                         YES
MIDBACKUP                      DBA                                YES
MIDBACKUP                      RESOURCE                     YES
MIDBACKUP                      CONNECT                        YES
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BRBACKUP Job failed with DB13

Hi all
I installed a solution manager 4.0 with oracle 10.2 on OS W2K. When i start the brbackup with br*tools it works without problems. When I start the brbackup with db13 I receive the following error and the backup failes with rt code 5:
BR0055I Start of database backup: bdxezstr.anf 2008-02-06 12.55.59
BR0484I BRBACKUP log file: I:\oracle\SSM\sapbackup\bdxezstr.anf
BR0252W Function remove() failed for 'F:\oracle\SSM\102\database\sap.ora' at location BrInitOraCreate-1
BR0253W errno 13: Permission denied
BR0252W Function remove() failed for 'F:\oracle\SSM\102\database\sap.ora' at location BrInitOraCopy-7
BR0253W errno 13: Permission denied
BR0166I Parameter 'control_files' not found in file F:\oracle\SSM\102\database\initSSM.ora - default assumed
BR0274W File 'F:\oracle\SSM\102\database\CTL1SSM.ORA' not found
BR0280I BRBACKUP time stamp: 2008-02-06 12.56.01
BR0319I Control file copy created: I:\oracle\SSM\sapbackup\CNTRLSSM.DBF 12664832
Can anyone help me
Regards,
Matthias

hi,
note the following:
1) you are using windows (there is special behaviour here)
2) when you run BRBACKUP at os level, you are executing it as user <sid>adm
3) when you run BRBACKUP from DB13 you are executing it as user SAPService<SID>
Do you see the difference?
Running BRBACKUP at OS level with user <sid>adm means "nothing" in windows.
Please, check that the user SAPService<SID> has authorizatons on the mentioned files/directories.
The error
> BR0253W errno 13: Permission denied
indicates that it does NOT have authorizations

Online Backup Failed from DB13, brbackup runs on application server

Hi Everone,
I am getting problem when i am scheduling Online Backup from DB13 t-code.
Backup gets failed because logical command BRBACKUP execute on our Application server host rather than DBCI server host.
I have pest the lob logs below:
Job started
Step 001 started (program RSDBAJOB, variant &0000000000389, user ID BASIS)
Execute logical command BRBACKUP On host xyzapp - (Application server)
Parameters:-u / -jid ALLOG20110824210000 -c force -t online -m all -p initSEP.sap -a -c force -p initSEP.sap -s
d
BR0051I BRBACKUP 7.00 (40)
BR0252E Function fopen() failed for '/oracle/client/10x_64/instantclient/dbs/initSEP.sap' at location BrInitSapRead-1
BR0253E errno 2: No such file or directory
BR0159E Error reading BR*Tools profile /oracle/client/10x_64/instantclient/dbs/initSEP.sap
BR0280I BRBACKUP time stamp: 2011-09-02 21.01.09
BR0301E SQL error -12545 at location BrDbConnect-2, SQL statement:
'CONNECT /'
ORA-12545: Connect failed because target host or object does not exist
BR0310E Connect to database instance SEP failed
BR0056I End of database backup: begroqyn.log 2011-09-02 21.01.09
BR0280I BRBACKUP time stamp: 2011-09-02 21.01.09
BR0054I BRBACKUP terminated with errors
External program terminated with exit code 3
BRBACKUP returned error status E
Job finished
Please help.
Thanks,
Ocean

Hello
The previous contributor is correct, the profile is usually read from ORACLE_HOME. I have never seen this error linking to the Oracle client directory, please double check the following
Ensure that your envirionment variables are correctly set ORACLE_HOME, DIR_LIBRARY
Brtools are always installed on the DB server and can be called from any application server. if you are scheduling from DB13 on the application server, what is the connection setup? RSH, RFC, standalone gateway?
If using a standalone gateway, it must be installed on the DB server, please refer to oss notes #446172, #1025707
Best Regards
Rachel

ITunes Network Diags pass, but Restore fails with Error 3014 and recommended solutions risky and unhelpful

We've had routine OS updates fail recently (weeks apart)
on both an iPad mini and a 5th Gen iPod. The devices ended up in recovery mode
and we had to Restore them to factory defaults.
That is bad enough, but it gets worse...
We started iTunes, plugged in the bricked device, and were
prompted to do a Restore. Clicked OK. It ran for a while, completed the
extraction step, and the failed with unknown error 3014.
We searched support, and there is plenty written about
unknown error 3014 when doing a Restore. Most point to network connectivity
issues and things like blocked ports or conflicting security software. Sure, I
can see how those could cause problems that may be outside Apple’s control
(although doing everything over HTTPS would eliminate the issue.)
BUT, iTunes has built in network diagnostics (Help ->
Run Diagnostics… -> Network connectivity tests). Shouldn’t these tell me if
there is a connectivity problem with iTunes? The support articles all seem to
tell you to manually dive into all kinds of low level things such as hosts files.
iTunes network diagnostics all passed, but out of
desperation, we still tried shutting off our anti-virus (Avast) and firewall
(Comodo), connecting directly to the internet without our router blocking or
filtering anything, editing the hosts file, trying a different PC, etc. as
instructed. It was all a wild goose chase – nothing helped, and Apple’s
instructions exposed us to security risks (attaching directly to the Internet
with no router, firewall or ant-virus software!)
I can’t be 100% sure because I still had our anti-virus
SW and firewall turned off, but what seemed to finally work was to just try
dozens of times until iTunes and Apple’s servers finally worked!
After dozens of tries on two PCs over two days, the last
thing I did was to turn off our anti-virus and firewall again, started iTunes,
plugged in the device, attempted a Restore when prompted, retried when it
failed. Then closed and reopened iTunes while leaving the device attached, and
Restored when prompted. That one time, we got lucky and it worked. I’m sure
many people really have blocked ports, etc. but I can’t see how that could explain
our problems. Hopefully this posting will help someone.
** Apple – If you’re reading this ** Please (1) find out
why we and others in the forums report persistent 3014 errors that seem to
magically go away if you retry often enough over a long enough period of time,
and (2) make sure the iTunes network diagnostics are truly thorough, and then
direct customers to them rather than making them dig through port mapping
settings and hosts files. Thanks for your consideration.
This is a terrible user experience – Please address this!
A few of the refs I found:
http://support.apple.com/en-us/HT201413
http://support.apple.com/en-us/HT203875
http://support.apple.com/en-us/HT202944
https://discussions.apple.com/message/20645785#20645785

P.S. Here is a copy of one of our update logs that iTunes optionally sends back to Apple when a failure occurs, etc. (We let several of these be sent in) There are several errors near the end, including an "Internal error"
iPodUpdater 1 2015-01-01.log
2015-01-01 21:42:12.948 [7316:1c4c]: restore library built Oct 7 2014 at 14:24:11
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: iTunes 12.0.1.26
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: Software payload version: 12B440
2015-01-01 21:42:12.948 [7316:1c4c]: iTunes: Using MobileRestore state machine
[02:42:23.0846] Changing state from '(null)' to 'Restoring'
[02:42:23.0846] requested restore behavior: Erase
[02:42:23.0861] requested restore behavior: Erase
[02:42:23.0861] requested variant: Erase
[02:42:23.0861] requested restore behavior: Erase
[02:42:24.0532] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
[02:42:24.0532] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 085DB3E0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 085DB938 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 085DB6B0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 085DB308 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 085DB278 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 085DB350 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 085DB110 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" not part of manifest, skipping
[02:42:24.0548] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" not part of manifest, skipping
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 085DB1A0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 085DB7D0 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 085DB4B8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 085DB5D8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 085DB668 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0563] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 085DB740 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 085DB428 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 085DB1E8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 085DB470 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 085DB500 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 085DB6F8 [7253907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[02:42:24.0579] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 085AD430 [7253907C]>{length = 20, capacity = 20, bytes = 0xb4a53a00140f136ddf267a31b6d37652a4452586}
[02:42:24.0579] amai: AMAuthInstallRequestSendSync: SSO function returned NULL and no SSO token was provided, SSO disabled.
[02:42:24.0704] amai: tss_submit_job: HttpEndRequest failed=12031
[02:42:24.0704] amai: AMAuthInstallRequestSendSync: failed tss submission: Internal error
[02:42:24.0704] amai: AMAuthInstallApCreatePersonalizedResponse: server request error: Internal error
[02:42:24.0704] amai: AMAuthInstallBundlePersonalizePartial: failed to create ap ticket
[02:42:24.0719] failed to personalize the restore bundle: Internal error
[02:42:24.0719] AMRAuthInstallDeletePersonalizedBundle
[02:42:24.0782] Restore completed, status:3014
[02:42:24.0782] Failure Description:
[02:42:24.0782] Depth:0 Error:Failed to copy preflight options during recovery mode restore.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

DB13 BRBackup fails with br0227e, but plenty of space.

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