DBIF_REPO_SQL_ERROR in CRMD_ORDER (CRM 2007) - ORA-03127: no new operations

Dear Friends,
I am using CRM 2007. I am facing below run time error: This problem comes frequently....
Runtime Errors: DBIF_REPO_SQL_ERROR
Transaction......... "CRMD_ORDER"
Program............. "????????????????????????????????????????"
Screen.............. " "
Screen Line......... 0
Short text
    SQL error 3127 occurred when accessing program "SAPMS380 " part "LOAD".
How to correct the error
    Database error text........: "ORA-03127: no new operations allowed until the
     active operation ends"
    Triggering SQL statement...: "SAPMS380 "
    Internal call code.........: "[REPO/*/43/LOAD/SAPMS380 ]"
    Please check the entries in the system log (Transaction SM21).
    If the error occures in a non-modified SAP program, you may be able to
    find an interim solution in an SAP Note.
    If you have access to SAP Notes, carry out a search with the following
    keywords:
    "DBIF_REPO_SQL_ERROR" " "
    "????????????????????????????????????????" or " "
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
Internal notes
    The termination was triggered in function "db_info"
    of the SAP kernel, in line 251 of the module
     "//bas/700_REL/src/krn/runt/abload5.c#3".
    The internal operation just processed is " ".
    Internal mode was started at 20100119091358.
    Internal call code.........: "[REPO/*/43/LOAD/SAPMS380 ]"
I have checked in SAP note also. But, i didnt get....
Suggest me...
Note: I dont know, how to create questions for SAP BASIS issue. If any body know, kindly suggest me...
Thanks & Regards,
Rajagopal
Chennai - INDIA

Looks like something you have to ask one of your SAP Basis administrators at your company (client). Tell them about Oracle db error. They will probably know what to do.
what do you mean by:
I dont know, how to create questions for SAP BASIS issue. If any body know, kindly suggest me...
Just step up to one of them, and show him the error.

Similar Messages

Error ORA-03127: no new operations allowed until the active operation ends

I have a function that retrieves some values for all the cutomers
with all different types,and then concatenates all those values
(format in XML ) and return the concatenated value as clob.
vClob1 & vAllClob is Clob type.
My function:
for recCustomer in CustCursor
begin
cust := recCustomer .name;
vClob1 := ...;--(manipulated using select statement)
for recType in TypeCursor
begin
typ := recType.value;
vClob1 := vClob1 || ...;--(manipulated using select statement)
end
vAllClob := vAllClob || vClob1;
vClob1:='';
end
executing ,it gives an error
ORA-03127: no new operations allowed until the active operation ends
if the statement
vAllClob := vAllClob || vClob1;
is commented it does not give an error
The output of each vClob1 is got correctly as expected
value of vClob1 when loop executed first time =
{color:#c0c0c0}{color:#999999}<WorkOrder>
<CUSTOMER>ABC</CUSTOMER>
<NOOFWORKORDERS type="Planned">10</NOOFWORKORDERS>
<NOOFWORKORDERS type="Preventive">22</NOOFWORKORDERS>
<NOOFWORKORDERS type="Corrective">9</NOOFWORKORDERS>
<NOOFWORKORDERS type="Implementation">5</NOOFWORKORDERS>
<NOOFWORKORDERS type="Provisioning">46</NOOFWORKORDERS>
</WorkOrder>{color}
{color}
at the next loop
vClob1 =
{color:#999999}<WorkOrder>
<CUSTOMER>XYZ</CUSTOMER>
<NOOFWORKORDERS type="Planned">17</NOOFWORKORDERS>
<NOOFWORKORDERS type="Preventive">20</NOOFWORKORDERS>
<NOOFWORKORDERS type="Corrective">37</NOOFWORKORDERS>
<NOOFWORKORDERS type="Implementation">80</NOOFWORKORDERS>
<NOOFWORKORDERS type="Provisioning">20</NOOFWORKORDERS>
</WorkOrder>
{color}
and so on...
My actual requirement is to concatenate all vClob1 values into a variable to pass
it the front end to use it as an XMLDocument.
Pls help.

Did you try the create index from sqlplus?

What does ORA-03127: "no new operations allowed" mean?

I got this error message when testing a prrocedure with incoming XML file.
Does it come from my program or I can't use PL/SQL developer to test xml file?
Thank you

create or replace package body my_ORDER is
------------------------------ Function ---------------------------------
FUNCTION get_order_xml (p_order_xml IN CLOB ) RETURN my_order%ROWTYPE IS
in_order_entry_rec my_order%ROWTYPE;
BEGIN
SELECT '1' AS QUEUEID,
INTO in_order_entry_rec.QUEUEID
FROM TABLE(xmlsequence(extract(xmltype(p_order_xml), '/Order/Header'))) x;
RETURN in_order_entry_rec;
END;
------------------------------ INSERT ORDER ENTRY ---------------------------------
PROCEDURE insert_entry
( p_status IN VARCHAR2,
p_transitionid IN OUT NUMBER,
p_order_entry_rec IN OUT order_entry_rec_type
) IS
BEGIN
INSERT INTO my_order ( QUEUEID ) VALUES (p_transitionid );
END insert_entry;
------------------------------------ SAVE ORDER -----------------------------------
PROCEDURE save_draft
( p_order_xml IN OUT CLOB,
p_transitionid IN OUT NUMBER
) IS
in_order_entry_rec my_order%ROWTYPE;
BEGIN
in_order_entry_rec := get_order_xml (p_order_xml ) ;
p_transitionid := 1;
insert_entry (p_status => 'DRAFT', p_transitionid => p_transitionid, p_order_entry_rec => in_order_entry_rec);
END save_draft;
end CS_ORDER_API;

ORA-03127 : no new operations allowed until active operation ends

Hi people,
[9.2.0.4.0 on Windows 2003]
Anyone else getting this error on an attempt to register an XSD?
This is a recent change in behaviour but I can't isolate why...
Thanks,
Lachlan

Never seen this one...

Before CRM 2007 : CIC - WebGui or WinGui

Hi ,
Call center is not my area of expertise so ,,, In CRM 4.0 we had 2 UI : WebGui or WinGui .
In CRM 2007 , is call center (CIC) using the same UI as the others components ? Or we still have to use WebGui or WinGui ?
Thank you .

Hello,
in CRM 4.0 the CIC really had two UIs. One based on Win GUI, the other on BSPs.
Actually CRM 2007 WebClient UI (the new one) is based on the remains of the IC WebClient. You can still see it when running a wizard that generates CRMIC tags.
In CRM 2007 CIC and the normal CRM both use the same UI based on BSPs.
However the BSP Applications are still separate:
To start for CRM use CRM_UI_FRAME
To start CIC use the same one as in CRM 4.0 (suppose it is CRM_IC).
cheers Carsten

Installation problem in CRM 2007 Server

Hi All,
Installation of CRM 2007 IDES giving the trouble at importABAP phase. The installation is going on Windows 2003 server 64 bit, on Oracle 10.2.0.1.0 and J2SDK-1.4.2_17..
It finished 17 steps out of 19, 1 failed and 1 is waiting..
I done some changes, still it is directly going to the failed step(old installation). How can i start from 16th phase of importABAP.
Otherwise is there any way to solve this, I tried from <SID>adm account also still it is giving the problem..
Thanks & Regards,
Sridhar.

This is the sapinst.log
INFO 2009-03-05 14:46:30.328
Connection request to guiengine backend by host 192.168.1.124.
INFO 2009-03-05 14:46:38.296
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/inifile.8.xml'.
INFO 2009-03-05 14:46:38.359
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/inifile.9.xml'.
INFO 2009-03-05 14:46:40.687
Execute step
Component W2K_ServicePack_Check|ind|ind|ind|ind
Preprocess of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0
INFO 2009-03-05 14:46:57.203
Copied file 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS/keydb.5.xml'.
INFO 2009-03-05 14:46:57.375
Execute step runMigrationMonitor of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0
INFO 2009-03-05 14:47:02.671
Switched to user: crmadm.
INFO 2009-03-05 14:47:02.718
Creating file C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS\import_monitor.java.log.
INFO 2009-03-05 14:47:02.734
Switched to user: crmadm.
INFO 2009-03-05 14:47:02.734
Working directory changed to C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS.
INFO 2009-03-05 14:47:02.750
Output of C:\j2sdk1.4.2_17-x64\bin\java.exe -classpath migmon.jar -showversion com.sap.inst.migmon.imp.ImportMonitor -dbType ORA -importDirs D:\cd1\Export1\EXP1;D:\cd2\Export2\EXP2;D:\cd2\Export2\EXP3;D:\cd2\Export2\EXP4 -installDir "C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS" -orderBy "" -r3loadExe C:\usr\sap\CRM\SYS\exe\uc\NTAMD64\R3load.exe -tskFiles yes -extFiles yes -dbCodepage 4103 -jobNum 3 -monitorTimeout 30 -loadArgs " -stop_on_error" -trace all -sapinst is written to the logfile import_monitor.java.log.
WARNING 2009-03-05 14:47:02.937
Execution of the command "C:\j2sdk1.4.2_17-x64\bin\java.exe -classpath migmon.jar -showversion com.sap.inst.migmon.imp.ImportMonitor -dbType ORA -importDirs D:\cd1\Export1\EXP1;D:\cd2\Export2\EXP2;D:\cd2\Export2\EXP3;D:\cd2\Export2\EXP4 -installDir "C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS" -orderBy "" -r3loadExe C:\usr\sap\CRM\SYS\exe\uc\NTAMD64\R3load.exe -tskFiles yes -extFiles yes -dbCodepage 4103 -jobNum 3 -monitorTimeout 30 -loadArgs " -stop_on_error" -trace all -sapinst" finished with return code 2. Output:
java version "1.4.2_17"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06)
Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_17-b06, mixed mode)
Required system resources are missing or not available:
DDL control file 'C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS\DDLORA.TPL' does not exist.
ERROR 2009-03-05 14:47:02.937
CJS-30022 Program 'Migration Monitor' exits with error code 2. For details see log file(s) import_monitor.java.log, import_monitor.log.
ERROR 2009-03-05 14:47:03.0
FCO-00011 The step runMigrationMonitor with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|runMigrationMonitor was executed with status ERROR .
INFO 2009-03-05 14:47:22.0
An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|runMigrationMonitor".

Error while installing crm 2007

Hi,
I am getting error whileinstalling 2007 on win xp.
INFO 2009-12-23 01:40:48 [synxccuren.cpp:877]
 CSyCurrentProcessEnvironmentImpl::setUser()
Switched to user: amdadm.
ERROR 2009-12-23 01:40:48 [synxctask.cpp:235]
 CSyTaskImpl::start(false)
FSL-06002 Error 193 (Unknown, try 'net helpmsg <Nr>') in execution of a 'CreateProcess' function, line (310), with parameter (H:\usr\sap\AMD\SYS\exe\uc\NTI386\R3load.exe ...).
TRACE [synxctask.cpp:86]
 CEnvironmentJanitor::~CEnvironmentJanitor()
Restoring current processenvironment
TRACE [synxccuren.cpp:787]
 CSyCurrentProcessEnvironmentImpl::setUser()
Terminated current impersonation.
INFO 2009-12-23 01:40:48 [syxxccuren.cpp:105]
 CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
Working directory changed to C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS.
TRACE [iaxxejsbas.hpp:388]
 handleException<ESyException>()
Converting exception into JS Exception ESyException.
ERROR 2009-12-23 01:40:48
 CJSlibModule::writeError_impl()
MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.
TRACE [iaxxejsbas.hpp:460]
 EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
ERROR 2009-12-23 01:40:48 [iaxxgenimp.cpp:731]
 showDialog()
FCO-00011 The step testDatabaseConnection with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnection was executed with status ERROR .
TRACE [iaxxgenimp.cpp:719]
 showDialog()
<html> <head> </head> <body> An error occurred while processing service SAP CRM 2007 > SAP Systems > Oracle > Central System > Central System Installation. You may now <ul> <li> choose Retry to repeat the current step. </li> <li> choose View Log to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> Log files are written to C:\Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS. </body></html>
TRACE [iaxxgenimp.cpp:1155]
 showDialog()
waiting for an answer from gui
INFO 2009-12-23 01:54:33 [iaxxgenimp.cpp:782]
 showDialog()
An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnection".
Any idea what this means?i tried reinstalling 4 times even after deleting all the files But no change in message.

Hi,
Looks like connection to database is getting failed.Check your database it should be up and running.
Thanks,
Akram

Authorization restriction for CRM 2007

Dear Experts,
We are in process of defining the authorization matrix for CRM 2007 for end users who will be using Web UI.
Here my requirement is the service orders created by USER1 should not be displayed by USER2 and vice-versa when they do a search in both Web UI and GUI in Tx CRMD_ORDER for service orders.
Please let me know how can I acheive this and what is the auth. object for the same.
Thanks & Regards,
Sharath

Dear babu,
If I understood your request, you want that, only one user will be able to access the document. If you want to do that, this is the answer:
At tcode PFCG you shoud set:
First you must set what type of document will be avaible to the user, in this case Z020.
CRM_ORD_PR: PR_TYPE 'Z020',ACTVT '*'
Next you must set which activities they will be able to do (notice, you must set the same field in the previsou object(
CRM_ACT: ACTVT u2018*u2019
And then you set which partner function or partner category are able to access the document, here is the main point !
In this example I set that only users who has Partner Category (not partner function) Employee Responsible (std partner category 0008) are able to access the document
CRM_ORD_OP: ACTVT '', PARTN_FCT '', PARTN_FCTT '0008'
Here you can notice again field ACTVT, here you will set what user are able to do, "*" means everything, "1" = create, "2" = modify, etc. (I can see the list at PFCG, adding the auth. object to the PFCG profile).
I notice only std partner function or partner category works with this object. I sent a message to sap support, and they confirm that, so if your user has Z partner funcition or category it is not possible to do that.
Summary, your user must be present in the partner list of the document, and they must have a partner function or partner category std. It is possible to set together both values PARTN_FCT and PARTN_FCTT, but I think it is not necessary.
The easy way to do that is, user who will be able to access the document, must be the employee responsible.
This help is very usefull
http://help.sap.com/saphelp_crm60/helpdata/en/4a/b9f63a8ab2c745e10000000a114084/frameset.htm
Regards,
Lalas
ps.: As you should know, only one partner function must have partner category Employee Responsible, in the partner det. procedure, otherwise, you will get error message in your application.

CRM 2007 IDES

Hello Gurus
We have just installed IDES version for CRM 2007. Now I am able to access the new web UI as well for SALESPRO and SERVICERO.
But the issue is that when I launch sales transactions from GUI using CRMD_ORDER, I cant open any exisiting docs and get a short dump with following information:-
Error analysis
    The following syntax error was found in the program SAPLCRM_CONDITION_COM_OW :
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    "R_CONTROL", but there is a component called "CLA_VALUE_DISTR_RELEVANCE"
If any one of you have come across this, could you please tell me the solution? I have searched OSS and didnt find anything relevant.
Also how do I know which master data and transactions are set up for use in sales scenarios. I have been trying to figure this out, but so far no progress. Will it is in the documentation CD that came with installation guide for IDES?
Thanks much
Jai

Hi,
We have exactly the same dump after migrating in CRM 2007, using crm_order both crmwebgui and sapgui.
(triggers by function module CRM_CONDITION_COM_INIT_OB)
Could you precise how to regenerate price related to field catalog?
Thanks in Advance.
Thomas

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Hi,
I have created a new view (SrvTLocation) and I want to replace Service Level Agreements view with the SrvTLocation.
In the old version, I followed this approach to get the location view
1. Add SrvTLocation to the SrvTViewSet under the view area "SrvTActionSLA".
2. Redefine the method "DO_REPLACE_INITIAL_VIEW" of the controller class of "SrvTViewSet", so that it will replace the "SrvTSLA" with "SrvTLocation"
I dont know how to do it in the new system.
Please advice me. I will reward points.
Sreekanth

Hi Sreekanth
Have you checked the new CRM 2007 Cookbook.
I believe it's available from SAP Marketplace. Haven't checked myself but do believe it's there.
Regards
Arden
Reward with points if helpful

Changing the mountain picture in CRM Web UI(CRM 2007)

Hi All,
I am trying to change the mountain pic in crm web ui just below the SAP CRM logo. I am on CRM 2007.
I have already changed the pic in se80 as we do for the company logo in place of the SAP CRM logo.
se80>>BSP Application>>THTMLB_STYLES>>MIMEs>>sap_skins>>default>>styling>>Ishape>>mountain.gif>>right click>>Upload/Download>>Upload and Replace>> xxx.jpg(custom pic)
I have done this DEV client 100 and when I run the scc1 transaction in DEV 200 to bring the changes via the workbench request created in DEV 100, there's an error:
Table SDOKLOREPR is not client-specific
Table SDOKLORIPR is not client-specific
Table SKWF_TRANS is not client-specific
Table SMIMCONT1 is not client-specific
Table SMIMLOIO is not client-specific
Table SMIMLOIOT is not client-specific
Table SMIMLOPR is not client-specific
Table SMIMLORE is not client-specific
Table SMIMLORI is not client-specific
Table SMIMPHF is not client-specific
Table SMIMPHHR is not client-specific
Table SMIMPHIO is not client-specific
Table SMIMPHPR is not client-specific
Table SMIMPHRE is not client-specific
Table SMIMPHRI is not client-specific
Error in object R3TR1 SMIM2 3
Selected tables           :             15
Processed tables          :              0
Storage required (KB) :              0
Program ended with error or warning, return code: W
Runtime (seconds)         :              2
End of processing: 14:11:24
Can you please let me know what's the problem, if I am missing something?
Thanks and Regards
Varun Taneja

Hi Bhushan,
Yes I did check DEV 200 after transporting the request. If I goto se80 in Dev 200 and navigate to the mountain.gif inside the BSP Application and click on the file, I do see my custom picture but the same is not reflected in Web UI. Over there, the mountain still reigns !!!
Any other thing that I need to try?
Regards
Varun

Sap CRM 2007 Security related issue

Hi All,
I am working on SAP CRM 2007 security.
I have scenario, which we are trying to fix.
There are two users A and B.
A is assigned to role X
B is assigned to role y
Business Partner 123 is created for user A
Business Partner 456 is created for user B
These Business Partners are assigned to Authorization Groups.
See below:
1)Authorization Group (LK01) is assigned to Business Partner --123.
2) Authorization Group (LK02) is assigned to Business Partner --456
3) Authorization groups LK01 is assigin to user A in PFCG role X
4) Authorization groups LK02 is assigin to user B in PFCG role Y
a) User A assigned with PFCG role X>Authorization Group (LK01)>BP 123.
b) User B assigned with PFCG role Y>Authorization Group (LK02)>BP 456.
Note:
1) Authorization Groups are assigned to BPs under the Control tab.
2) These Auth Groups are assigned in Authorization Object in PFCG role.
Now, USER 'A' should not be able to work under the BP 456 as this BP is assigned to authorization group LK02.
The issue is when we open the WEB UI and login with user A role X, He can search for the BP 456 assigned to Auth Group LK02.
User A can open the Interaction History and edit the Service Order created using the BP 456.
He can Edit the following in Service Order details:
1) General Data Status (from created to complete), Contact person, Sale Rep name.
2) Organization Data like Sales Office, Sales Org Unit, Distribution Channel
3) Business Partner.
However, one good thing is he cannot edit the Account details like Account ID, House No, Employee Resposible, the message he get is "No authorization to change partner with authorization group" which is a
good thing.
I have tried to be precise, please let me know if you require more information.
Regards,
Dave.

I suggest the following:
Please, check whether the system works if you activate the implementation BUPA_F4_AUGRP.
In addition check the notes 559662, 674869 and 782927. Maybe the notes are already implemented but you can try then the implementation of the BADI (SE19). It should resolve your issue.
I have implemented this Badi solution before, and after activation; the search help ; nor search result list did NOT show any Business partners anymore that had an authorization group I was not allowed to see.
kind regards
Davy Pelssers
SAP CRM/Security consultant

SSO from CRM 2007 to ITS of R/3 4.7.

Hi Experts,
We are using CRM 2007 interaction center.
We have provided some links to R/3 transaction using transaction launcher.
Now we need to implement SSO to the R/3 system.
We are using Standalone ITS 6.20 system to connect to R/3 from Interaction Center.
Please help us with configuration steps for SSO.
Is there any way to achieve this without using PAS?
Systems:CRM 2007.
ITS :ITS 620
R/3 :4.7 EE
Please advice.
Thanks,
Adi.

Dear Tob,
yeah You are right.
I am using R3 4.7 EE (i am using SAP IDES) and It's Server is 6.20.
so this version does not have Internal ITS ?
Are u suggesting me to go for Standalone ITS then ? Pls give me elaborate reply.
If u have any documents for both the ITS , it wud be a great help if u send those to my mail id. [email protected]
regds
Message was edited by: kanth

Displaying custom BI queries on CRM 2007 WEB UI

Hi,
I would like to know the process involved in displaying a custom BI query in CRM 2007 WEB UI. Can someone please advise ?
Regards

Hello,
there is SAP documentation available for this on service.sap.com/crm-inst
It is in the CRM 2007 -> Webclient UI folder.
cheers Carsten

Bounce Management in SAP CRM 2007

Hi Experts,
we have SAP CRM 2007 and I have a few questions about Bounce Management.
It is a very simple scenario, so it´s fine if only hard bounces for incoming EMails are handled.
1) Do you need ERMS for that simple form of Bounce Mgt?
2) Is the Usage of Inetraction Center required? (We do not want to)
3) Is it possible/recommended to create Activities out of incoming bounces?
4) Can you segment on Bounces, not only within the Campaign Automation?
5) What ist the effort/set up to use Bounce Mgt in that simple scenario about?
Thanks a lot
Florian

Yes, I was mentioning SAP Note 897730. The major pre-requisite mentioned there is Event linkage settings through SWETYPV transaction and in your case you just need to do the Rule Modeler settings. If you are using DEFAULT policy you do not need to do anything in Service Manager Profile.
The note pre-requisites mentioned are
The required services and service manager profiles for using the E-Mail Response Management System (ERMS) are defined: All entries necessary for bounce management are delivered in the default Customizing. As I mentioned before Service Manager Profile: Bounce is already defined and you are going to use that profile. The required service in your case would be "Bounce Data Update" or one of the 5 standard service mentioned in this note. These are already defined and taken care of in standard configurations. Therefore, you do not need to do anything over there.
Please do the above two settings and if you have any issues please come back to me. I am sure you won't have any issues with the requirements that you mentioned. I just took one hour to set up hard bounce scenario. Only if you are planning to use services that are not standard it becomes slightly tricky. In our case major issue was that there was an error in the standard workflow. I did not know much about Workflow bindings etc. before, but then I had to dig deep into this and it gave me an opportunity to learn workflows. This was the good thing that came out of all this.
Regards,
Deepak
Please note you will have to do the Event Linkage settings in SWETYPV transaction.
Edited by: Deepak Ahuja on Jun 5, 2008 9:15 AM

DBIF_REPO_SQL_ERROR in CRMD_ORDER (CRM 2007) - ORA-03127: no new operations

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