Deadlock with thread issues while generating reports with Crystal Report XI

We are facing deadlock with thread issues while generating report with Crystal Report XI
Version Number is 11.0 and the database used is Oracle
In the log file on line number 74350 by 2008/12/16 13:35:54 there is a dead lock with Thread: u20184u2019 is waiting to acquire lock for 'com.crystaldecisions.reports.queryengine.av@15214b9' which is held by the Thread: '0'.
And a dead lock with Thread: u20180u2019 is waiting to acquire lock for 'com.crystaldecisions.reports.queryengine.av@15214b9' which is held by the Thread: '4'.
Exactly after 10 minutes we can see the thread 4 and 0 are declared as STUCK by 2008/12/16 13:45:54 .
Is this an existing issue with Crystal Report?
Is there some solution for this problem?
THE LOG FILE INFORMATION IS GIVEN BELOW
[deadlocked thread] [ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)':
Thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'com.crystaldecisions.reports.queryengine.av@15214b9' that is held by thread '[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)''
Stack trace:
     com.crystaldecisions.reports.queryengine.av.V(Unknown Source)
     com.crystaldecisions.reports.queryengine.av.do(Unknown Source)
     com.crystaldecisions.reports.queryengine.as.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.c(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.b(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.long(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)
     com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
     com.sysarris.aris.crystalreports.RepServlet.generateReport(RepServlet.java:65)
     com.sysarris.aris.crystalreports.RepServlet.doPost(RepServlet.java:40)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
     weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
     weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
     weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
[deadlocked thread] [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)':
Thread '[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'' is waiting to acquire lock 'com.crystaldecisions.reports.queryengine.av@12e0415' that is held by thread '[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)''
Stack trace:
     com.crystaldecisions.reports.queryengine.av.V(Unknown Source)
     com.crystaldecisions.reports.queryengine.av.do(Unknown Source)
     com.crystaldecisions.reports.queryengine.as.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.c(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.datainterface.j.a(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.b(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.cy.long(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.a(Unknown Source)
     com.crystaldecisions.reports.common.ab.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)
     com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)
     com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)
     com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
     com.sysarris.aris.crystalreports.RepServlet.generateReport(RepServlet.java:65)
     com.sysarris.aris.crystalreports.RepServlet.doPost(RepServlet.java:40)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
     weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:225)
     weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:127)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:272)
     weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:165)
     weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3153)
     weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
     weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
     weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:1973)
     weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:1880)
     weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1310)
     weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
     weblogic.work.ExecuteThread.run(ExecuteThread.java:179)
Can you please suggest any work around for this?

I'm not referring to Servlet threading issues.
I'll clarify.
You have two threads, both entering ReportClientDocument.open(...) method.
Thread 4 is waiting to acquire 'com.crystaldecisions.reports.queryengine.av@15214b9'
Thread 0 is waiting to acquire ''com.crystaldecisions.reports.queryengine.av@12e0415'
So I'm thinking ??? are they the same objects?
My specific question concerning the ReportClientDocument is that both are calling open - i.e., trying to open a new report. You wouldn't be trying to open different reports using the same ReportClientDocument - so was wondering if you've cached the RCD and trying to open two different reports at the same time on the same instance via different threads.
You'd normally tie a ReportClientDocument instance to a HTTP Session, to ensure each user gets their own copy.
Sincerely,
Ted Ueda

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,(currentasset.currentaset - Inventory.Inventoryaset / currentliability.currentliability ) as QuickRatio
from
select distinct YEAR(JDT1.RefDate) as year from JDT1
)YearDate left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as currentaset from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '11'
group by YEAR(JDT1.RefDate)
)currentasset on YearDate.year = currentasset.year left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as Inventoryaset from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '11.05'
group by YEAR(JDT1.RefDate)
)Inventory on YearDate.year = Inventory.year left join
select YEAR(JDT1.RefDate) as year,sum(JDT1.Debit - JDT1.Credit ) as currentliability from JDT1,OACT
where JDT1.Account = OACT.AcctCode
and OACT.AcctCode = '21'
group by YEAR(JDT1.RefDate)
)currentliability on YearDate.year = currentliability.year left join
order by YearDate.year
So if i view the data in sql server it should be like this
Year   CurrentRatio   quickRatio
2006               501                 100
2007              600                  200
2008             700                   300
2009             900                   400
I want to make a crosstab with the column is year . the Year is dynamic according to the selection
So if i select the year from 2007 to 2009
It should be like this in report
2007                2008              2009
CurrentRatio                 600                  700                  900
QuickRatio                    200                   300                 400
How can i make it in Crystal report ?
I have use the template in crosstab crystal report, but there is not suitable.
Can i make manually. ?
Thanks in advance
Regards
KK

Hi kevin,
thanks for your respond . Actually, it's work.
But i have some issue again.
How can i make a grouping
So the grouping per Item
For example
                                                      2006                 2007                 2008
Group 1               Item A                5                        6                       7
                            Item B                7                        8                       9
Group 2              Item C                  9                       0                      0
                           Item D                 8                        8                      9
And another question, Is there always have row summary ? It seems that after the 2008 column, there is a total column, Can I remove this ?
Thanks in advance
regards
KK
Edited by: kah kian on Jun 2, 2011 4:17 PM

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