'Deep' self service for 309g

A while ago I had problems with the 309g in trying to print coloured photos-it just wouldn't print them right at all and reversed all the colours. At the time HP gave me a manually done proceedure in which a Service could be carried out whereby a blank part of the touch screen on the left side was pressed bringing up certain messages on the screen to be carried out 3 times in succession, but I can't remember where to press now or what the instructions were and I need them.
Can someone help please? thanks

Similar Messages

Error in self service for my employee - Related Activities in MSS

Hi,
NW2004s SP9 EP7.0 ECC 6.0
we are trying to implement the self service for my employee in related activites functinality from the general information of team workset ( Team --> General informatio --> Related activities --> Self service for my employee ) in MSS which is a replicaiton of ESS in MSS functionality from the previous versions.
When
I click on any of the options like Personal data or Addresses it gives me a blank page with no information on it. (It does give a DONE message with error/warning message on the status bar of Internet explorer. The error message says getactivetrackingEntryValue() is null)
Do I need to do anything to get this page working. I do not see any config related to this.
Appreciate any inputs.
regards
sam

James,
I think the note refers to note been able to display the general infromation iView itself. I have implemented the note and am able to see the genral information iView. My issue is I am not able to perform "Self service for my employees" in "related activities" iView.
Thank for you reply and correct me if I am wrong.
Sanjay, I have raised the issue with SAP, in the mean while if you can please let me know the patches or a list of them that are requried thyat would be awesome. Sorry for asking you this, but the basis team here asks to tell them what is requried even though I do not have sufficient authorizations to check them.
Appreciate you help on the same.
regards
Sam

Password Self-Service for AE 2.1

Does anyone know how to setup employee self services for password resets in Access Enforcer 2.1? I know how to navigate to that selection, but I am not sure what value to add in the required fields? Anyone have any ideas? I had a document from SAP and they no longer have it posted.Thanks in advance.

James,
Simple thing I can tell you is, UPGRADE TO AE/CUP 5.3. You can do much more than AE2.1 and 5.2. You can even follow the AE 5.2 configraton guide for PSS.
Regards,
Alpesh

LSO and Self-Service for My Employee

Hi,
Anyone know whether the LSO BSP application is compatible with MSS Self-Service for My Employee ....ie the manager acts as the employee.....
Any info on this greatfully received....
Thanks
J

Hello Jambo,
unfortunatelly it is not. The ESS in MSS functionality is a hightly integrated application, with the XSS Floorplan Manager (FPM) as the integrating part. The LSO BSP application does not have access to this FPM. Thus it would not get notified if you select an employee.
A possible solution tho could look like this:
Create a FPM application (WD Java) which serves as a proxy application
check this link out (How to guide) https://wiki.sdn.sap.com/wiki/display/profile/How-toaddacustomWebDynproiViewtotheMSSEmployeeProfile%28ECC+6.0%29
Call the BSP application within this WD Java application and somehow pass the pernr to it.
Just an idea tho
regards,
Markus

Removing links in Self-Service for My Employee

Hi
We are trying to implement BP ESS and MSS 1.0 on EP 7 and ECC 6.0. We have imported the source code into NWDI track and are able to make changes in the source code. Now our requirement is that we want to remove the link in "Self-Service for My Employee" under Related Activities iView. We couldnt find the application which shows this iView.
Path: MSS -> Team -> General Information under Related Activities.
Please help.
Regards,
Piyush.

Hi Sharadha,
I have already tried modifying that DC. But I am unable to find the exact component (view). When I tried executing the application through NWDS its not showing "Related Activities" area and links. Also when we log in with a user who doesnt have any MSS rights "To display data, first select an employee" is displayed. And for MSS user whose configuration is not complete in R/3 "No data available" is displayed. Can this be controlled from R/3?
Regards,
Piyush.

Attachment are not showing in learner self service for classes

same OLM:Attachments Linked To Classes Are Not Visible By Learner Self-Service Responsibility [ID 375830.1]
pplies to:
Oracle Learning Management - Version: 11.5.10.2 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.
***Checked for relevance on 22-DEC-2010***
Symptoms
When a Learner enrolls in Training, they cannot view attachments the administrator had placed with
the class.
EXPECTED BEHAVIOR
Expect the attachments placed on a class to be viewable by all learners enrolling in that class
STEPS
The issue can be reproduced at will with the following steps:
1. Learning Administrator creates a class and adds an attachment
2. Learner enrolls in the class but cannot view the attachments the admin placed there.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, Learners cannot view attachments the administrator attached to a given class
Please help James

Maybe I am not explaining this right.
You just mention my exact steps
Course/offering/class/update/ attachment
However when I try to navigate back to the catalog, I get an error in Mozilla "The changes you made to this page have not been saved. If you continue, the changes will be discarded. Do you wish to continue."
In IE, "Problem: not able to see how to save the changes after publishing a document to catalog"
I still have to republish what I already published. The process sounds like there is bug or miss leading. Why would I have to save a document that I just attached and/or why should I have to republish a document that I already published.
I just figured that as long as I am in update then I will continue to receive errors and republishing. Everything is work great and now I will be closing this message. Thanks for you help. Great forum.
Edited by: user6693833 on Sep 12, 2012 3:06 PM

Integrating MDG in Financial Self Service for Asset Master Data creation in CRM portal

Hello Experts,
I have a requirement in CRM box.
If we navigate to SAP menu we have Self Service -> Financial Internal Self Services.
Then a portal page will open in browser. There we have link Master Data Services.
In that link we have standard sublinks for some financial master data creation.
This is coming from LPD_CUST(Launchpad Customizing) -> FINISS. In this Master Data Services we have to create new link for "Create Asset".
We can't go for Transactional iView. We have to choose Application Type as Web Dynpro ABAP only as present in standard links.
And in the Application USMD_ENTITY_VALUE2 should be present as generic UI component.
But after that what needs to be done for asset I am not getting. We have to do some config for component for web dynpro component, entity types, UIBB etc. InSPRO also, Cross-Application components ->Process and tools for Enterprise Applications -> MDG -> General Settings also we have to do something. I have collected info in isolated way.
How to approach for this. Please suggest.
Regards,
Somnath Mitra

Hello Experts,
I have a requirement in CRM box.
If we navigate to SAP menu we have Self Service -> Financial Internal Self Services.
Then a portal page will open in browser. There we have link Master Data Services.
In that link we have standard sublinks for some financial master data creation.
This is coming from LPD_CUST(Launchpad Customizing) -> FINISS. In this Master Data Services we have to create new link for "Create Asset".
We can't go for Transactional iView. We have to choose Application Type as Web Dynpro ABAP only as present in standard links.
And in the Application USMD_ENTITY_VALUE2 should be present as generic UI component.
But after that what needs to be done for asset I am not getting. We have to do some config for component for web dynpro component, entity types, UIBB etc. InSPRO also, Cross-Application components ->Process and tools for Enterprise Applications -> MDG -> General Settings also we have to do something. I have collected info in isolated way.
How to approach for this. Please suggest.
Regards,
Somnath Mitra

Employee self service for EP 7.0 download

Hi,
we need to download the ESS Business package for EP 7.0 and cannot find the link either in SDN or download from the support portal , the portal content folder simply does not show any links .
any help will appreciated .
Thanks

Hi,
Click on SDN Community on the top Navigation Panel
In Detail Navigation navigate SAP Netweaver Capabilities --> User Productivity --> Portal and collaboration link, Click on it
You can find Portal Content Portfolio, Click on it.
In new window you can find Business Packages
We have three types of categories:
1) Business Packages for Every User
2) Business Packages for Managers.
3) Business Packages for Specialist.
When you click on any of Categories, you can find related to that categories of Business Packages.
Click on Download then it will ask for Service Marketplace id and password.
Also check the Note 1004528 - SAP Self Services: Business packages and components.
Raghu

Is self servicing for hardware replacement available for Mac owners?

Hello everyone,
I would like to save a bit of time and teach myself a trick or two if the options are available. I would like to replace the hard drive that is out of service myself and would like to know if apple support offer's self replacement kits or the option of sending the servicing parts. Thanks for your time, for reading...
Warmest regards,
Vin ce Vu

Without voiding your warranty? Only two things you can officially do is replace the RAM or replace the internal storage drive, provided the Mac is not an Air or a Retina. The rest is off-limits and Apple-only.
That being said and if the warranty (base or AppleCare) is not a concern, you can do whatever you want with the thing and if you're handy enough with the tools, it may even survive to see another day. Visit IFixIt.com (hi-res picture based) or PowerBookMedic.com (video based) for how-to's on virtually any doodad inside, plus any replacement parts and specialized screwdrivers that may be needed.
A fairly common verboten activity is battery replacement.

Mass creation of Oracle HR Self Service Users (for access to all employees)

Mass creation of Oracle HR Self Service Users (for access to all employees)
Hi all,
We have Oracle Human Resources 11.5.7 and recently implement Oracle HRMS (Self Service) for the purpose of Online Appraisal System.
Is there any fast way to create all employees as users of the Self Service instead of creating the users manually one by one in HR?
I would appreciate any feedback.
Thanking you in advance.
Best regards,
Elena Demetriou
Hellenic Bank

Check pages 2-23 and following of the Deploying SSHR Capability V5.2 guide on Metalink. It describes the methods for Batch Creation of User Accounts.

CUP-Password Self Service-Email not received by user

Hi,
I confidured SMTP server with Mail server information.
I raised a request for Password Self-service for a User.
Request executed successfuly with a message " Password was reset and send to email id of user"
Password in backend system has reset successfully,
but No Email has received by user regarding reset PW.
What si the problem, why the user not received email? even in CUP it shows that email sent successfully.

Hi,
Yes i scheduled email dispatcher.
Now Email is received by the user.
User received a link for password, when user click on that a blank page with header Password is displayed.
no other information is appearing.
Thanks
Ram.

Roles in appraisal self service

Hello.
I need the differents roles in appraisal self service version 6.0.
Thanks.
Luis A.

Hello Michael,
Thanks for your answer. But We have the next problem:
- The appraisal Self service is configured in portals machine.
- The customizing in Campus management is according of cookbook (apparaisal self service).
- In campus we have created the neccesary escenary for different probes.
Now, so far when We execute the self service with user (sapall), the Self service show the first screen and we doing clik on a event the self service is break. It means in this moment we does not know if the problem is roles in campus or portals.
In the past answer you suggest that we look the documentation for portals. Where I can see it?. Another question, can I debug the self service for find the problem?.
Best regards.
Luis Alberto.

Error when copying the folder Manager Self-Service in the portal

Good Night.
I am implementing Employee Self-Service and Manager Self-Service
For ESS i did the following:
1. I created a new folder for my project.
2. I copied Employee Self-Service folder from the standard part into my folder.
3. I deleted the pages and worksets that not needed
4. I did the config in the backend and put the pcd in the backend config for it to be displaying the content.
And for MSS I wanted to do the same steps:
But the system display the following message of error:
Error
Source object not found. It may have been deleted.
[Error|http://www.freeimagehosting.net/uploads/0524ec1cc5.jpg]
The steps that i did are:
Portal Content==>Content Provided by SAP==>line_manager=>Right Click -->Copy.
And in the new folder --> Right Click -->Paste.
How can solve this issue?
Kind Regards
Edited by: consultor_ess_mss on Jan 29, 2010 3:11 AM

Hi, I solved this issue using the Content Mirroring Tool.
http://help.sap.com/saphelp_nw04s/helpdata/en/9e/9eeb41873b45489c02d989a62cb560/content.htm
In this documentation is all the steps.
Kind Regards.

Password Self Service

Friends,
We are trying to implement password self service for SAP, AD and Non-SAP systems. The installation and post configuration is complete.
The dispatchers are defined and running sucessfully and the task for Password Reset is defined. The problem is the password reset task/job is not running or picked up by the dispatcher, its always in idle mode. The job logs are also empty.
Are we missing something....we are new to IDM and running 7.1
Regards,
Muthu Kumaran KG

Matt,
Here is the requirement.,
- Password self service for multiple SAP systems and AD
- Password Synchronisation between AD's
Right now I'm trying to configure the PSS. Followed the SAP document and created tasks for password reset, edit authentication questions and password reset failed.
The users will register their authentication questions (http://<server>:port/idm) and after that they do self service (http://<sercer>:port/idm/pwdreset) by answering those questions.
Thanks.
Regards,
Muthu Kumaran KG

Material On ESS (Employee Self Service) Technical

Hai All,
If any one have the Material On ESS (Employee Self Service) for ABAPERS.Please share it.
Thanks in advance.
regards
kiran

Kiran,
Normally every customer has acces to it with their S number. If you don't have an S number, this the procedure taken from the help on service.sap.com.
The following data is needed to request a new user ID.
Note:
Please write down all your data, as you have to enter it several times and your entries always have to agree.
If you want to delete all your entries to date, click Reset.
Customer/partner number or installation number:
You will find the installation number of your SAP System under:
System -> Status... -> SAP System Data. Hint:
You only have to enter one of the numbers.
Form of address, first name, last name
When you log on to the SAP Service Marketplace, you can change this data in MyProfile.
E-mail address
You need an e-mail address that is registered at your company.
The system checks whether your e-mail address has been assigned to the entered customer/partner number.
Once you have that data:
Step 1 - Registering with the SAP Service Marketplace
Enter your customer/partner number or installation number.
Choose a form of address and enter your first and last name.
Enter the e-mail address registered with your company.
Once your entries are complete, click Send.
The User Request Successful screen appears:
You receive a registration password:
Write it down. You will need the registration password for the next step.
Within one day, you receive an e-mail with the URL link for your access data.
... Read Step 2
Hint:
If the User request failed or incomplete screen appears, your entries were incorrect.
... Read User request failed or incomplete
Top of Page
Step 2 - Request Access Data
Enter the URL link from the e-mail in your browser's address field and press Return.
The Here is your user ID and password screen appears.
Enter the following data, and make sure that it agrees with the data you entered in Step 1 - Registering with the SAP Service Marketplace:
Customer/partner number or installation number
First name and last name
E-mail address
Enter the required registration password.
When you entries are complete, click Send.
The User data registration was successful screen appears:
You receive your user ID and password.
... Read Step 3
Hint:
If the User ID generation failed screen appears, your entries were incorrect.
... Read User ID generation failed
Top of Page
Step 3 - Log On to the SAP Service Marketplace
Write down your user ID and password.
Hint:
You can change the password in MyProfile as soon as you log on to the SAP Service Marketplace.
To reach the home page of the SAP Service Marketplace, enter the following URL in your browser: http://service.sap.com.
Click Logon to SAP Service Marketplace and enter your user ID and your password.
Click OK.
You are now logged on to the SAP Service Marketplace.
Eddy

'Deep' self service for 309g

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