Desk top support

HP has designed a computer they are unable to fix.I have this Desktop that has been SHIPPED for service countless times.It started out slow and sluggish and running pathetical,As time went on the hard drive started to grind at start up and it got louder and louder.I had to talk to countless support techs and some not even listed in this note. PLEASE PUT YOUR SEAT BELTS ON ! #1 3015878658 Angela.
#2 3015934746 Ricky.
#3 3015966356 Kenneth.
BFRH116001 False Repair Confirmation.
BFRR3121 House call service tech confirms defect.
BFRR0323 Service tech return to complete repair False. End User had to do all the work
#4 3016992292 New case pending repair attempt.#5 Your case # is: 3016992292 Richard (Good for absolutely NOTHING)
#6 Your case # is: 3017294679 Stephen (Good man, but had no say so in it) The computer became a health hazard and out to the garbage it went.The problem with HP is the new CEO that has her head up her skirt. If anyone has had such unresolved issues with there investments please let me know.(Don) [email protected] do thank you kindly

an overwhelming majority of people get their proper speeds with fios especially when hardwired.
Get hardwired
Do a test at http://speedtest.verizon.net
Post the speed results here
Click Details and post the detailed results here.

Similar Messages

"how I got my AOL DESK TOP TO WORK AGAIN AFTER MAVERICKS"

This is how I got my AOL DESK TOP TO WORK AGAIN clic on the link at the end when you get there to the right side under resources! you will see download ( aol desk top for Mac ) it will be 1.7.784 clic and download then everything should be back to normal.Bob AOL Desktop for Mac 1.7 - Mac@AOL Blog - AOL.com

Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
If you look in the audio output port, is there a red light showing. If so, the internal switch is stuck.. Insert the headphones a few times, jiggle a toothpick inside or shot some compressed air to trip the switch. If no success, have the Apple store genius bar technician do it.
Ciao.

Need to restart the technical help desk as listed below. How do we make this happen. The Technician was about to link into my desk top when we ended about 4 hours ago.

Thank you for contacting Adobe. @
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen Kumar.
Naveen Kumar: Hello! Welcome to Adobe Customer Service.
Naveen Kumar: Hi
you: Naveen, Can you help me by phone? the process has not worked.
Naveen Kumar: Sure.
Naveen Kumar: Please elaborate your issue, so that I will assist you better today.
you: My phone number is 937-429-3474
Naveen Kumar: I'm sorry to say that it's not possible to make a call to your number. If you have any issue please explain now on chat. Otherwise you have any work. Please contact us back when you have a free time.
you: i got the serial number ok. But tried to sign in and the system said I needed to reset my pass word which I tried. Now nothing works and it keeps giving me the same suggestion of resetting passwork and that you will send me a message but none is coming.
Naveen Kumar: May I know the serial number please?
you: SN: [removed by moderator - never share S/N publicly - anyone can use it]
Naveen Kumar: Thank you for information.
Naveen Kumar: May I know when you have purchased this Photoshop Elements ?
you: I purchased it yesterday at Best Buys our local store.
Naveen Kumar: Thank you for confirming.
Naveen Kumar: May I please have your email address registered with Adobe?
you: [email protected]
Naveen Kumar: Thank you for email address.
Naveen Kumar: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
you: So what do I do?
Naveen Kumar: Please stay online while I transfer this chat to relevant team.
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Manoj'
Manoj: Hello. Welcome to Adobe Technical Support.
Manoj: Hi There.
Manoj: Please allow me a moment while I check your previous chat.
You: That will be fine
Manoj: Thank you for staying online.
Manoj: I understand that you are unable to activate Photoshop Elements 13 application on your Windows 7 system. Is that right?
You: Correct I have windows 7
Manoj: Thank you for confirming the issue.
Manoj: I will be glad to assist you in resolving this issue.
Manoj: Just to be clear, could you please let me know where you are facing issues while trying to sign in?
You: I tried to sign in from the reset password email you sent but it did not work when I reset the pass word
Manoj: Okay.
Manoj: May I know if you are able to install the Photoshop Elements 13 application?
You: Another email has been received with same link to reset the pass word that went to Junk Mail. So what should I do?
Manoj: I am sorry for the trouble caused.
Manoj: Open Adobe.com on your system.
You: I inserted the disk and input the serial number but can not get past the ID & pass word. It says the combination does not work
Manoj: Okay.
Manoj: Not to worry. Please open Adobe.com in web browser and try to sign in there.
You: I have Adobe.com open and input my birth date. Now what do I do?
Manoj: Thank you.
Manoj: Now try to continue the installation.
You: The page just give a bunch of marketing or sales items but no launch the program info.
Manoj: Okay.
Manoj: May I know if you are still unable to login with Adobe sign in details while the installation ?
You: Now my CD Disc drive with the CD in it has refused to word. I have no way to sign in. I tried to get the set up through my control panel but it says install is trying to work and to retry but that will not work
Manoj: Please check if there is an installation window which is already opened and try to continue with the installation process.
Manoj: Check the task bar if there is the installation process is going on.
You: Nothing is going on with installation. The disc drive light is not on. Basically it is locked up and I can not open it
You: I tried the sign in button again but just got the same window to reset the pass word.
Manoj: Okay.
Manoj: Please close the installation window.
Manoj: Run the set up file now and start the installation process.
You: I closed all of the windows except this customer care window and my email
Manoj: Thank you.
Manoj: Now open the Disc drive.
Manoj: Run the setup file and start the installation process.
You: Okay the disc drive opened and is open now
Manoj: Now please continue with the installation process.
You: Do I just insert the Disc again?
Manoj: Yes, please insert the disc.
Manoj: Open the application folder.
Manoj: Run the setup file and start the installation process.
You: It brought up the install window and when i clicked on the install button it saad that installer was running and that I needed to close other adobe windows but only the customer care window is open
You: It also has the disc drive locked up again
Manoj: There might be an installer file running background.
Manoj: Please press Ctrl+Shift+Esc keys together on your keyboard to open Task Manager.
You: OK
Manoj: Now go to Processes tab.
Manoj: Click on Show processes from all users option and then check if there is any Setup.exe process is running.
You: FireFox.exe *32 is large and running
Manoj: No, please ignore it.
Manoj: Check if there is a process named Set up.exe running in the processes tab and end the process if it is listed.
You: There is no Set up.exe running listed on the page
Manoj: Okay.
Manoj: Try to start the installation now and check.
Manoj: May I know the status please?
You: I went to the Applications list and there was two Elements 13 there and one was running. I now have just one running but when I tried the installation again it just sent me to the sign in page which will not accept my old or new pass word
You: I now have two programs running Adobe elements 13 and customer care via FireFox running
Manoj: Okay.
Manoj: Thank you for informing.
You: The disc is not inserted at this time
Manoj: Please insert the disc.
Manoj: Copy the folder contents on your disc and then try installing the application.
You: How do I do that?
Manoj: Please insert the disc, open the disc folder, copy the entire Photoshop Elements 13 folder to the desktop.
You: This says it will take 50 minutes to copy them. Is that correct as i have to go some place soon?
Manoj: The files are huge in size, so it will take a while.
You: It now says there are 14 minutes remaining
Manoj: Thank you for informing.
Manoj: If you want to try installing the application later, you can try installing the application from Desktop by running the setup file from the desktop app.
You: There is still 8 minutes remaining. When this gets loaded to the desk top then what do I do.
Manoj: Once the copy of files is completed. Remove the disc and then open the desktop Photoshop Elements 13 folder, run the setup file in that folder to start the installation.
You: Ok. It still says it will take another 5 minutes to load
Manoj: Thank you for informing.
You: Now at 2.30 minutes remaining
Manoj: Thank you for informing.
You: Ok. The loading to desk top must be done & I have removed the disc
Manoj: Thank you,.
Manoj: Now open the folder which we copied now.
Manoj: Run the Setup.exe file from the folder.
You: i tried running the set up file but it says other items are open. I tried to close the one for sign i again and it will not close.
Manoj: May I know the error it is showing as while trying to close the other installation window?
You: The sign in window keeps asking for a ID & Password. When i put them in is says I must reset the pass word
Manoj: Okay.
Manoj: Close that previous installation window which is asking to reset the password and run the setup file now from the new folder which we copied now.
You: I said it would send notice to my email but I checked both the email and the junk mail and nothing arrived
Manoj: Robert, since the previous installation is started from the disc, we need to close that window and start installing from the desktop Photoshop Elements folder.
You: Ok I got everything closed and will retry
Manoj: Thank you.
You: The installer initiation ran and now I am back to the same problem.. When I try to sign in it says I need a new pass word but nothing happens
Manoj: Okay, Please allow me 2-3 minutes while I check and help you.
Manoj: Thank you for staying online.
Manoj: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
You: yes but I am running out of time.
Manoj: Okay.
Manoj: Could you please let me know how much time is available for you so that we will check if it is okay for the troubleshooting?
You: I have onlly 10 minutes left before I must leave. I can be back by 2030 (8:30 PM) if that will work
Manoj: In this case, I will leave this open, please contact us back when you find free time so that we will continue from this point to resolve the issue as early possible.
Manoj: Is that okay for you?
You: How do I get back to you at customer care. I am not sure how I got to this point.
You: Is there a reference number or ticket number I can use for reference
Manoj: Please use the bellow link to contact us back.
Manoj: http://helpx.adobe.com/contact/
Manoj:
Manoj:
You: OK
Manoj: I will make a note of the troubleshooting steps what we performed earlier, when you contact us back. Our agents will go through this interaction and continue from this point only.

To attempt a new chat session...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html

Why is my internet slow on my desk top

I am in the midst of changing servers- Wirless internet- previous ok,except kept blowing away on windy days - this one can not keep the speed up. The tech dude thinks something up with my desk top - since the pad can stream youtube a bit faster. All techs are PC so they actually are clueless.
The tech says something is putlling a lot of gigs, everytime he 'checks' in-surges basically of use.
Could it be the checking for updates?
I have a 2.7 ghz intel core 15, 4gb 13333mhz ddr3, Just added a airport extreme (used to use the computer as the base station) I ran a wifi diagnostic and it just looks like a bunch of #'s and words-- Don't know what to look for.
I really think it is the server- It drops to almost nothing in the evening and early AM and creeps up to DL1.30ish mbpl and UL .34-- My average with other was 1.50ish and .51-- If the wind was not blowing.
In the country in west Texas, so my choices of wireless are limited. And NO it is not hughes.
How do I eliminate my computer being the problem?
The wifi is hooked to the airport extreme- and it wifis to the desktop. and rest of house. We can' surf on the computer and the ipad's at the same time.
Apple TV downloads Youtube much slower than the Ipad- I was running them to gether to 'test'.
I can give configures if needed.
THX-- May have to break contract.....

Don't know if you've updated to 10.8.4 yet (released 4 June) but improved wifi is among the various 'fixes'. Maybe worth updating to see if it brings any improvement.
If updating the OS doesn't help, here's a list of suggestions to try that have helped some users although, unfortunately, not everybody. In no particular order:
Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
Change the wifi channel on the router
Create a new Network Location: http://support.apple.com/kb/HT5289
Reboot the router
Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion:
http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook
...and this link:
http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

I would like to know how to DELETE icloud from my iMAC desk top. Would it automrically have synced with my wife's I pad, and other wireless devices, or is it all seperate

Can anyone help me out ?
I would like to get info on how to DELETE
iCLOUD from my desk top MAC.
Would it already have synced to the iPAD?
Apple does not give any info on the iCLOUD,
in a proper way to DELETE..for that matter,
I can't even find "SETTINGS" on my Mac,
let alone settings for iCLOUD.Any info
would be better than what Apple gives up.
Apple is useless when trying to get any information!

You have to search with some patience and you will find all the informations on the Apple support pages and here in this forum.
You find i Cloud in SAFARI at www.icloud.com and set as you like.
Usually iCloud sincs all the devices which have the same AppleID.
If you wish to use devices for different persons you need to give them different AplleID and on the MAC create different User Accounts. Each will be fully separate.
Or you can go to settings (settings are to be found under the apple icon on top left of the screen) and from there open Sistem Preferences and iCloud.

Centro HotSync with Palm V6.2.2 Locks up at DATE BOOK - no calendar records on Palm Desk Top

First let me say that I hate the new version 6.2.2 Palm Desktop and the ongoing problems I have doing a hotsync. Today, I had to restart my computer as I "uninstalled" a non related program from my computer. When I restarted my computer and opened my Palm Desktop, all the calendar data was gone. Since my Centro was recently hotsync'd, I hooked it up and tried to perform a sync. The device and the desktop "locked up" at the DATE BOOK function. I found another Forum post where a tech support individual said to "download Pimlico DbFixit Trial version" which I did and ran. It indicated a problem as: Calendar DB-PDat: Both Description and Note are blank - usually a corrupted record. Rec=1508 Date= 1/11/09. I also went into the Palm Desktop and in the "Applications" section found "DATE BOOK" and UN CHECKED it. Running a hotsync again allowed me to update everything EXCEPT the calendar.
HOW DO I FIX THIS AND GET THE CALENDAR BACK ON MY DESK TOP?
Post relates to: Centro (Verizon)
This question was solved.
View Solution.

Find the calendar events that Dbfixit found and delete them. Or buy the paid version and it should repair them. Also try hitting the menu button while in Dbfixit (bottom right hand button) Then clicking on Delete/remove all Calendar blobs.
Post relates to: None

Palm Desk Top 6.2 Address Look Up Function Does Not Work In Windows 7

I recently upgraded my desk top computer's operating system from Windows Vista Home Premium to Windows 7 Home Premium.  I synchronize with a Palm Tx PDA.  HP PalmOS customer support Chat helped me work through a compatibility issue that was preventing display of Address, Calendar, Memo and To Do items on my desk top computer via the Palm Desk Top 6.2 application.  I now find that the address look up function does not work (although it worked fine when I was running Vista). Without success, I tried running the repair tool as well as reloading the software (both overlay and clean reinstall). I would appreciate any help or suggestions to fix?
Post relates to: Palm TX

Hi,
844869 wrote:
CREATE TABLE TEST_EMPLOYEES
FIRST_NAME VARCHAR2(26 CHAR),
GRADE VARCHAR2(5 CHAR)
INSERT INTO TEST_EMPLOYEES (FIRST_NAME, GRADE) VALUES ( 'William', 45 ); ...Thanks for posting the CREATE TABLE and INSERT statements; that's very helpful.
William&45     1
Robin 43     1
Raymond          43     1
Richard          43     1
Karen          28     1
Michelle               1
Jonathan               1
Mark               1
Ann               1You may have noticed that this site normally doesn't display multiple spaces in a row.
Whenever you post formatted text (such as query results) on this site, type these 6 characters:
\(small letters only, inside curly brackets) before and after each section of formatted text, to preserve spacing.
This is one of the many helpful things found in the forum FAQ {message:id=9360002}
Are the results above what you're getting with some existing query, or are they the results you want?
If those are your current results, post your query. In that case, what are the results you want? Do you want this?FIRST_NAME GRADE RNK
William 45 1
Robin 43 2
Raymond 43 2
Richard 43 2
Karen 28 5
Michelle 6
Jonathan 6
Mark 6
Ann 6
Edited by: Frank Kulash on Feb 21, 2013 2:39 PM
I see you've added the desired results to your original message.
Here's one way to do that:SELECT first_name
,     grade
,     RANK () OVER (ORDER BY grade NULLS FIRST)     AS rnk
FROM     test_employees
ORDER BY grade          DESC     NULLS LAST

Auto dial from ACT on desk top pc via blue tooth to Centro

I use ACT 6.0 and outo dial my land line via an internal modem from my desk top pc xp profesional. I would like to be able to do this via a blue tooth modem to my Palm Centro. Can this be done?

Click on the following link to the kb.palm.com webpage for the article regarding Setting up Bluetooth Dial Up Networking (DUN) on a Treo 755p smartphone.
http://kb.palm.com/SRVS/NUA/launchKB.asp?c=44803
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/SRVS/NUA/launchTab.asp?t=home&fn=treo&mn=755p&cn=sprint
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

I have just purchased a new desk top. Would like to get my itunes into my new computer. I have downloaded it into my new computer, but how do I get the tunes I have from my other computer into this itunes in my new computer? Thanks

I have just purchased a new desk top. I would like to get my itunes into my new computer. I have downloaded the itunes program. How do I transfer the tunes I have in my itunes account into this computer? I know I have done it before, but can't seem to find how to do it. Thanks.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.

HT1338 I have a Mac Desk Top Computer OS X10.5.8. I have a new hp 7525 printer and need to upgrade. Can you help me do this online?

I have a new HP 7525 printer. I have a MAC desk top coputer. It has OS X 10.5.8. I need to upgrade so I can complete the install of my printer. Can I do this online(download a new system) I am also not sure if I need Snow Lepoard, or Mountin Lion. HELP!

You need to have Snow Leopard to get to Mountain Lion. ML is available for download from the Mac App Store.
The Snow Leopard (10.6.x) upgrade is available only on DVD from here;
For US; http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
For UK: http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Update to 10.6.8 using the combo installer; http://support.apple.com/kb/DL1399
Snow Leopard 10.6 system requirements:
Mac computer with an Intel processor
1GB RAM (2GB or more preferred)
5GB available disc space
DVD drive for installation.
Lion is still only available from Phone Sales as far as I'm aware;
in the US, call 1-800-MY-APPLE and ask for a sales assistant; they'll give you a download code to use in the Mac App Store.
UK sales; 0800 048 0408
If your Mac meets the requirements you can go straight to Mountain Lion from 10.6.8 using the App Store.
Lion 10.7 system requirements:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7 or Xeon processer
2GB RAM (4GB minimum recommended)
OS 10.6.6 or later (10.6.8 recommended)
7GB of available HD space
Mountain Lion system requirements;
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminium, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
And meet the same RAM and disc space requirements as Lion.
Many third party applications (and some Apple ones) may need updates for SL (Adobe particularly) and definitely will for Lion/Mountain Lion, so check with the vendors for compatability before you upgrade.
Also, while most legacy PPC apps that run in Leopard will also run in SL under Rosetta, they won't run at all in Lion/ML as Rosetta support has been dropped. That may include drivers for some older peripherals as well as apps like Appleworks or Office 2004 or earlier and many Adobe apps.
For what it's worth, I'd go to 10.6.8 and try the printer. If it works OK, stay there until you have a chance to try the newer OS on someone elses computer. It's not for everyone, as may be attested by the number of requests for info on rolling back to SL.

HT5598 My Apple IPad keeps crashing when ever I'm in any application. It crashes to the desk top with all my apps. How can this be fixed?

My IPad crashes every time I use an application. It keeps crashing to the desk top where all the other apps are at. It doesn't matter what application I'm in either. How can this be fixed?

Hey Hlrj09,
I'd check out this article and follow the troubleshooting steps within:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Even though it is geared towards applications purchased from the App Store and you're experiencing the issue with all apps, most of the steps would still be applicable to your situation. I would also take a look at the troubleshooting assistant to see if that helps:
Frozen or unresponsive iPad
http://www.apple.com/support/ipad/assistant/ipad/
Hope that helps,
David

How do i get this hp eprint to quit comimg up on my desk top when i go to print?

I JUST INSTALLED NEW INK CARTRIDGE IN MY PRINTER WHICH IS A HP OFFICEJET4635, AND NOW I KEEP RECEIVING THIS MESSAGE ABOUT HP EPRINT ON MY DESK TOP AND IS STOPPING ME FROM PRINTING ANYTHING. HOW DO I GET RID OF THIS SCREEN?

Hello Trish3,
Welcome to the HP Support forums. I understand that after replacing an ink cartridge in your Officejet 4635 you are getting a pop-up message about HP ePrint.
Would you please post a screen shot of the error that you are receiving? I have included a link to the "How to take and post a screenshot on HP Support Forum".
That will help me in ensuring you get the correct answer for your issue.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

How do i get all my music that was on my itunes account that is on my desk top transfered to my laptop i tunes?, How do i get all my music that was on my itunes account that is on my desk top transfered to my laptop i tunes?

how do i get my music in my library that is in my itunes account on my desk top transferred to my lap top i tunes. the only thing that transferred was my purchased music none of my downloaded.

Turn on iTunes home sharing. Then on the computer that you need to add music to just go the library with the files and drag and drop. http://support.apple.com/kb/HT4620

Iomega usb zip drive not mounting to desk top

i have a external usb iomega 250 zip drive and i can seem to get it to mount to the desk top
i look on iomega website and it says that OS X dose not need any software install or additional drivers to work
i cant seem to get it to mount on the desk top
i have also installed the software from the disk and it wont mount
i them uninstall the software and try it again and still the same problem
as i know that this is a old beast of a drive system i am trying to get some songs off this disk from a 4 track zip disc recorder
any help would be great
thanks santini

santini,
This article may help:
http://support.apple.com/kb/HT1720?viewlocale=en_US
Please remember there is no Iomega icon on the desktop until you mount a 250MB disk, just like the optical drive.

HT1338 How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

How can I get my photo to work again? the app will not open on my desk top any more. I can not dave my photo on my desk top

Hello, Cubby21.
Thank you for using Apple Support Communities.
Here are the best resources for troubleshooting issues with Message.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Jason H.

Desk top support

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