Error in searching AD Users

Hi,
I have successfully linked OBIEE 11.1.1.6 with Active Directory. I can login using AD users, I can also see the list of users in Admin Console.
Problem occurs when I assign a report to a user, I'm unable to search for the user.
Error shown:
Error retrieving user/group data from Oracle BI Server's User Population API. Odbc driver returned an error (SQLExecDirectW). State: HY000. Code: 10058.
*[NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.*
*[nQSError: 43113] Message returned from OBIS.*
*SecurityService::assertUserWithLanguage [OBI-SEC-00018] Identity found 482321bbe4224aba97dcc6af340a3b84 but could not be asserted (HY000)*
*SQL Issued: {call NQSGetGroupMemberships('GUID=482321bbe4224aba97dcc6af340a3b84')}*
Has anyone encountered the same error?
Thanks in advance.
Regards,
Kyk

Hi,
1) Can you try to regenerate user GUIDs:
Update the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter in NQSConfig.INI:
Open NQSConfig.INI for editing at:
ORACLE_INSTANCE/config/OracleBIServerComponent/coreapplication_obisn
Locate the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter and set it to YES, as follows:
FMW_UPDATE_ROLE_AND_USER_REF_GUIDS = YES;
Save and close the file.
Update the Catalog element in instanceconfig.xml:
Open instanceconfig.xml for editing at:
ORACLE_INSTANCE/config/OracleBIPresentationServicesComponent/
coreapplication_obipsn
Locate the Catalog element and update it as follows:
<Catalog>
<UpgradeAndExit>false</UpgradeAndExit>
<UpdateAccountGUIDs>UpdateAndExit</UpdateAccountGUIDs>
</Catalog>
Save and close the file.
Restart the Oracle Business Intelligence system components using opmnctl:
cd ORACLE_HOME/admin/instancen/bin
./opmnctl stopall
./opmnctl startall
Set the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter in NQSConfig.INI back to NO.
Important: You must perform this step to ensure that your system is secure.
Update the Catalog element in instanceconfig.xml to remove the UpdateAccount GUIDs entry.
Restart the Oracle Business Intelligence system components again using opmnctl:
cd ORACLE_HOME/admin/instancen/bin
./opmnctl stopall
./opmnctl startall
For more ref:
http://docs.oracle.com/cd/E23943_01/bi.1111/e10543/privileges.htm#CHDEBGIA
http://obiee11gqna.blogspot.com/2011/10/obiee11g-updating-guids.html
2) also you can try to restart it each component wise,
obiee Drive path:\Oracle\Middleware\instances\instance1\bin>opmnctl startproc ias-component=co
reapplication_obips1
Thanks
Deva

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Hello,
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When I hit submit button to save the changes in the update page, the control goes back to main page (where all the table records are displayed). It displays the updated record with the new information.However when I hit "Go" button on the mainPG, I get the error "The search cannot be executed because the table has pending changes that would be lost. and the changes are not committed.
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Posting code for my controller
=======================
          if ( pageContext.getParameter("saveRate") != null )
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Code from my AM
=============
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Code from my VORowImpl
===================
package cggv.oracle.apps.gl.server;
import oracle.apps.fnd.framework.server.OAViewRowImpl;
import oracle.jbo.domain.Date;
import oracle.jbo.domain.Number;
import oracle.jbo.server.AttributeDefImpl;
// ---    File generated by Oracle ADF Business Components Design Time.
// ---    Custom code may be added to this class.
// ---    Warning: Do not modify method signatures of generated methods.
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Hi,
Check these links:
Oracle Apps: Search cannot be executed because the table has pending changes that would be lost
Re: Getting error in search page search cannot be executed
http://jneelmani.blogspot.in/2009/11/oaf-search-cannot-be-executed-because.html
--Sushant

"Error:The search cannot be executed because the table has pending changes that would be lost", after DELETE

Good day,
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0x0FAC SharePoint Foundation Files 00000 High ... String& pbstrTimeLastModified, String& pbstrContent, UInt32& pdwPartCount, Object& pvarMetaData, Object& pvarMultipleMeetingDoclibRootFolders, String& pbstrRedirectUrl, Boolean& pbObjectIsList, Guid& pgListId, UInt32& pdwItemId, Int64& pllListFlags, Boolean& pbAccessDenied, Guid& pgDocid, Byte& piLevel, UInt64& ppermMask, Object& pvarBuildDependencySet, UInt32& pdwNumBuildDependencies, Object& pvarBuildDependencies, String& pbstrFolderUrl, String& pbstrContentTypeOrder, Guid& pgDocScopeId) at Microsoft.SharePoint.SPWeb.GetWebPartPageContent(Uri pageUrl, Int32 pageVersion, PageView requestedView, HttpContext context, Boolean forRender, Boolean includeHidden, Boolean mainFileRequest, Boolean fetchDependencyInformation, Boolean& ghostedPage, String& siteRoot, Guid& siteId, Int64& bytes, ... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Files 00000 High ...Guid& docId, UInt32& docVersion, String& timeLastModified, Byte& level, Object& buildDependencySetData, UInt32& dependencyCount, Object& buildDependencies, SPWebPartCollectionInitialState& initialState, Object& oMultipleMeetingDoclibRootFolders, String& redirectUrl, Boolean& ObjectIsList, Guid& listId) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.FetchWebPartPageInformationForInit(HttpContext context, SPWeb spweb, Boolean mainFileRequest, String path, Boolean impersonate, Boolean& isAppWeb, Boolean& fGhostedPage, Guid& docId, UInt32& docVersion, String& timeLastModified, SPFileLevel& spLevel, String& masterPageUrl, String& customMasterPageUrl, String& webUrl, String& siteUrl, Guid& siteId, Object& buildDependencySetData, SPWebPartCollectionInitialState& initialState, ... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Files 00000 High ...String& siteRoot, String& redirectUrl, Object& oMultipleMeetingDoclibRootFolders, Boolean& objectIsList, Guid& listId, Int64& bytes) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModuleData.GetFileForRequest(HttpContext context, SPWeb web, Boolean exclusion, String virtualPath) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.InitContextWeb(HttpContext context, SPWeb web) at Microsoft.SharePoint.WebControls.SPControl.SPWebEnsureSPControl(HttpContext context) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.GetContextWeb(HttpContext context) at Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.PostResolveRequestCacheHandler(Object oSender, EventArgs ea) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IEx... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Files 00000 High ...ecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error) at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb) at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompl... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Files 00000 High ...etion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Files aiv4w Medium Spent 0 ms to bind 3356 byte file stream dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (PostResolveRequestCacheHandler). Execution Time=66.6457 dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x1BC0 SharePoint Portal Server User Profiles ajk4d Medium UserProfileProperty_WCFLogging::Begin ProfilePropertyServiceClient.ExecuteOnChannel acc2999c-dfbc-a0b4-a4e8-f962e574ee66
0x1BC0 SharePoint Portal Server User Profiles ajk35 Medium MossClientBase_WCFLogging::Begin MossClientBase.ExecuteOnChannel acc2999c-dfbc-a0b4-a4e8-f962e574ee66
0x1BC0 SharePoint Portal Server User Profiles ajk36 Medium MossClientBase_WCFLogging:: MossClientBase.ExecuteOnChannel - Executing codeblock on channel acc2999c-dfbc-a0b4-a4e8-f962e574ee66
0x1BC0 SharePoint Foundation Topology e5mc Medium WcfSendRequest: RemoteAddress: 'http://sp13:32843/44fa09d6891d4d7bb9856a0da10f6a84/ProfilePropertyService.svc' Channel: 'Microsoft.Office.Server.UserProfiles.IProfilePropertyService' Action: 'http://Microsoft.Office.Server.UserProfiles/GetProfileProperties' MessageId: 'urn:uuid:ec3c0f34-3285-4771-a7a1-24039cb4ced8' acc2999c-dfbc-a0b4-a4e8-f962e574ee66
0x0FAC Web Content Management Publishing 7fz3 Medium Setting [Display] as the FormContext.FormMode for the current page dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High DelegateControl: Exception thrown while adding control 'Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource': Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) --- End of inner exception stack trace --- at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(IClaimsIdentity claimsIdentity, String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Utilities.SPUtility.GetFullUserKeyFromFullName(String fullName) at Microsoft.SharePoint.SPGlobal.CreateSPRequestAndSetIdentity(SPSite site, String name, Boolean bNotGlobalAdminCode, String strUrl, Boolean bNotAddToContext, Byte[] UserToken, SPAppPrincipalToken appPrincipalToken, String userName, Boolean bIgnoreTokenTimeout, Boolean bAsAnonymous) at Microsoft.SharePoint.SPSite.get_Request() at Mi... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...crosoft.SharePoint.SPSite.OpenWeb(Guid gWebId, Int32 mondoHint) at Microsoft.SharePoint.Publishing.CachedObjectFactory.OpenWebFromSuperUserSite(Guid webId) at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site) at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean allowContextSiteOptimization, Boolean refreshIfNoContext) at Microsoft.SharePoint.Publishing.CachedAreaLookup.EnsureLookup(Boolean errorsAsExceptions) at Microsoft.SharePoint.Publishing.CachedAreaLookup.GetCachedAreaOrException() at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetCachedWebInfo(CachedAreaLookup cachedAreaLookup) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetWebNavigationSetting... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...s(CachedAreaLookup cachedArea, CachedAreaLookup& parentCachedArea, Exception& loadError) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettingsList(CachedAreaLookup cachedArea, Boolean includeInheritedSettings) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](CachedAreaLookup cachedArea, String siteMapProviderName, Boolean includeInheritedSettings, CachedAreaLookup& cachedAreaWithSettings) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](SPWeb web, String siteMapProviderName, Boolean includeInheritedSettings) at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.GetCurrentWrappedProvider() at Microsoft.SharePoint.Publis... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...hing.Navigation.SwitchableSiteMapProvider.get_RootNode() at Microsoft.SharePoint.Publishing.Navigation.SwitchableDataSourceBehavior.AssignProperties(SiteMapProvider targetProvider) at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High DelegateControl: Exception thrown while adding control 'Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource': Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) --- End of inner exception stack trace --- at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(IClaimsIdentity claimsIdentity, String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Utilities.SPUtility.GetFullUserKeyFromFullName(String fullName) at Microsoft.SharePoint.SPGlobal.CreateSPRequestAndSetIdentity(SPSite site, String name, Boolean bNotGlobalAdminCode, String strUrl, Boolean bNotAddToContext, Byte[] UserToken, SPAppPrincipalToken appPrincipalToken, String userName, Boolean bIgnoreTokenTimeout, Boolean bAsAnonymous) at Microsoft.SharePoint.SPSite.get_Request() at Mi... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...crosoft.SharePoint.SPSite.OpenWeb(Guid gWebId, Int32 mondoHint) at Microsoft.SharePoint.Publishing.CachedObjectFactory.OpenWebFromSuperUserSite(Guid webId) at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site) at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean allowContextSiteOptimization, Boolean refreshIfNoContext) at Microsoft.SharePoint.Publishing.CachedAreaLookup.EnsureLookup(Boolean errorsAsExceptions) at Microsoft.SharePoint.Publishing.CachedAreaLookup.GetCachedAreaOrException() at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetCachedWebInfo(CachedAreaLookup cachedAreaLookup) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetWebNavigationSetting... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...s(CachedAreaLookup cachedArea, CachedAreaLookup& parentCachedArea, Exception& loadError) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettingsList(CachedAreaLookup cachedArea, Boolean includeInheritedSettings) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](CachedAreaLookup cachedArea, String siteMapProviderName, Boolean includeInheritedSettings, CachedAreaLookup& cachedAreaWithSettings) at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](SPWeb web, String siteMapProviderName, Boolean includeInheritedSettings) at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.GetCurrentWrappedProvider() at Microsoft.SharePoint.Publis... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...hing.Navigation.SwitchableSiteMapProvider.get_RootNode() at Microsoft.SharePoint.Publishing.Navigation.SwitchableDataSourceBehavior.AssignProperties(SiteMapProvider targetProvider) at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High DelegateControl: Exception thrown while adding control 'ASP._controltemplates_15_metadatanavtree_ascx': Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) --- End of inner exception stack trace --- at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyCla... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...im(IClaimsIdentity claimsIdentity, SPClaim loginClaim) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(IClaimsIdentity claimsIdentity, String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Utilities.SPUtility.GetFullUserKeyFromFullName(String fullName) at Microsoft.SharePoint.SPGlobal.CreateSPRequestAndSetIdentity(SPSite site, String name, Boolean bNotGlobalAdminCode, String strUrl, Boolean bNotAddToContext, Byte[] UserToken, SPAppPrincipalToken appPrincipalToken, String userName, Boolean bIgnoreTokenTimeout, Boolean bAsAnonymous) at Microsoft.SharePoint.SPSite.get_Request() at Microsoft.SharePoint.SP... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...Site.OpenWeb(Guid gWebId, Int32 mondoHint) at Microsoft.SharePoint.Publishing.CachedObjectFactory.OpenWebFromSuperUserSite(Guid webId) at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site) at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean allowContextSiteOptimization, Boolean refreshIfNoContext) at Microsoft.Office.DocumentManagement.MetadataNavigation.MetadataNavigationSettings.GetCachedArea(SPWeb web) at Microsoft.Office.DocumentManagement.MetadataNavigation.MetadataNavigationContext.GetMetadataNavigationHintsForList(SPWeb web, Guid listGuid) at Microsoft.Office.DocumentManagement.MetadataNavigation.MetadataNavigationSettings.GetMetadataNavigationSettings(SPWeb web, Guid sourceListId, Boolean check... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8sl1 High ...WebPropHint) at Microsoft.Office.DocumentManagement.MetadataNavigation.MetadataNavigationContext.get_NavigationSettings() at Microsoft.Office.DocumentManagement.MetadataNavigation.MetadataNavigationContext.EnsurePageInitEventHandling(Control controlOnPage) at Microsoft.Office.Server.WebControls.MetadataHierarchyDataSourceControl.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General 8nca Medium Application error when access /SitePages/Home.aspx, Error=Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Runtime tkau Unexpected System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated. at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) at System.Security.Principal.NTAccount.Translate(Type targetType) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) --- End of inner exception stack trace --- at Microsoft.SharePoint.Administration.... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General ajlz0 High ...Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(IClaimsIdentity claimsIdentity, String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String encodedIdentityClaimSuffix) at Microsoft.SharePoint.Utilities.SPUtility.GetFullUserKeyFromFullName(String fullName) at Microsoft.SharePoint.SPGlobal.CreateSPRequestAndSetIdentity(SPSite site, String name, Boolean bNotGlobalAdminCode, String strUrl, Boolean bNotAddToContext, Byte[] UserToken, SPAppPrincipalToken appPrincipalToken, String userName, Boolean bIgnoreTokenTimeout, Boolean bAsAnonymous) at Microsoft.SharePoint.... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General ajlz0 High ...SPSite.get_Request() at Microsoft.SharePoint.SPSite.OpenWeb(Guid gWebId, Int32 mondoHint) at Microsoft.SharePoint.Publishing.CachedObjectFactory.OpenWebFromSuperUserSite(Guid webId) at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site) at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean allowContextSiteOptimization, Boolean refreshIfNoContext) at Microsoft.SharePoint.Publishing.Internal.WebControls.PublishingRibbon.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General ajlz0 High ... System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteS... dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General ajlz0 High ...tep(IExecutionStep step, Boolean& completedSynchronously) dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation General aat87 Monitorable dbc2999c-6f92-a0b4-a4e8-f7ed10437e35
0x0FAC SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sp13:80/SitePages/Home.aspx)). Execution Time=97.7205 dbc2999c-6f92-a0b4-a4e8-f7ed10437e35

This is a very generic error message.
What user you are trying to search. Are you using username, display name or email address when searching
Was any domain related changed done
What if that users tried to logon to sharepoint site.
Does this error occur with all the account when you click edit? If not, based on the error,
the user account which might be removed from Active Directory or renamed accidentally. Please have a check.
Try to follow below:
http://architectevangelist.wordpress.com/2010/12/07/sharepoint-2010-the-specified-user-or-domain-group-was-not-found/

Error occurred while finding users using API with custom field

Hi All,
I am getting the following error while searching user using API with custom attribute. Did anybody faced the same problem before ?
Hashtable<Object,Object> env = new Hashtable<Object,Object>();
env.put("java.naming.factory.initial", "weblogic.jndi.WLInitialContextFactory");
env.put(OIMClient.JAVA_NAMING_PROVIDER_URL, "t3://localhost:14000");
System.setProperty("java.security.auth.login.config","C:\\Oracle\\Middleware\\Oracle_IDM1\\designconsole\\config\\authwl.conf");
System.setProperty("OIM.AppServerType", "wls");
System.setProperty("APPSERVER_TYPE", "wls");
tcUtilityFactory ioUtilityFactory = new tcUtilityFactory(env, "xelsysadm", "Weblogic123$");
OIMClient client = new OIMClient(env);
client.login("xelsysadm", "Weblogic123$".toCharArray());
SimpleDateFormat formatter = new SimpleDateFormat("yyyy-MM-dd");
tcUserOperationsIntf moUserUtility = (tcUserOperationsIntf)ioUtilityFactory.getUtility("Thor.API.Operations.tcUserOperationsIntf");
Hashtable mhSearchCriteria = new Hashtable();
mhSearchCriteria.put("USR_UDF_ACTUALSTARTDATE",formatter.format(date));
tcResultSet moResultSet = moUserUtility.findAllUsers(mhSearchCriteria);
printTcResultSet(moResultSet,"abcd");
log4j:WARN No appenders could be found for logger (org.springframework.jndi.JndiTemplate).
log4j:WARN Please initialize the log4j system properly.
Exception in thread "main" Thor.API.Exceptions.tcAPIException: Error occurred while finding users.
at weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:237)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:348)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:259)
at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl_1036_WLStub.findAllUsersx(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:85)
at com.sun.proxy.$Proxy2.findAllUsersx(Unknown Source)
at Thor.API.Operations.tcUserOperationsIntfDelegate.findAllUsers(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at Thor.API.Base.SecurityInvocationHandler$1.run(SecurityInvocationHandler.java:68)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.security.Security.runAs(Security.java:41)
at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(weblogicLoginSession.java:52)
at Thor.API.Base.SecurityInvocationHandler.invoke(SecurityInvocationHandler.java:79)
at com.sun.proxy.$Proxy3.findAllUsers(Unknown Source)
at oim.standalone.code.OIMAPIConnection.usersearch(OIMAPIConnection.java:209)
at oim.standalone.code.OIMAPIConnection.main(OIMAPIConnection.java:342)
Caused by: Thor.API.Exceptions.tcAPIException: Error occurred while finding users.
at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.findAllUsers(tcUserOperationsBean.java:4604)
at Thor.API.Operations.tcUserOperationsIntfEJB.findAllUsersx(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1614.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy347.findAllUsersx(Unknown Source)
at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl.findAllUsersx(Unknown Source)
at Thor.API.Operations.tcUserOperationsIntf_e9jcxp_tcUserOperationsIntfRemoteImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Thank you

Hi J,
Thanks for the reply. But the code is working fine for OOTB attributes and for 11g API i am getting permission exception
Exception in thread "main" oracle.iam.platform.authz.exception.AccessDeniedException: You do not have permission to search the following user attributes: USR_UDF_ACTUALSTARTDATE.
at oracle.iam.identity.usermgmt.impl.UserManagerImpl.search(UserManagerImpl.java:1465)
at sun.reflect.GeneratedMethodAccessor1034.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at oracle.iam.platform.utils.DMSMethodInterceptor.invoke(DMSMethodInterceptor.java:25)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy366.search(Unknown Source)
at oracle.iam.identity.usermgmt.api.UserManagerEJB.searchx(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1449.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy365.searchx(Unknown Source)
at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl.searchx(Unknown Source)
at oracle.iam.identity.usermgmt.api.UserManager_nimav7_UserManagerRemoteImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: oracle.iam.identity.exception.SearchAttributeAccessDeniedException: You do not have permission to search the following user attributes: USR_UDF_ACTUALSTARTDATE.
at oracle.iam.identity.usermgmt.impl.UserManagerImpl.search(UserManagerImpl.java:1462)
... 44 more

Error while saving record "User:johndoe": Error -14071

I have added my augmented users from the AD server. When I select user and to apply a setting under Preferences I get this on attempting an "Apply", Error while saving record "User:johndoe":Error -14071. I'm authenticating to my LDAP not AD/All Domains.
I have the server bound correctly to the AD server. Bound to AD, then promoted to OD master.
Tried WGM from another Mac, same error.
I recall my AD admin extending the ad schema last year for OS X 10.4.
Thoughts? Thanks.

Thanks David and Mabel, and all for the suggestions. I did go through "Leveraging Active..." prior to posting. I did try your method of canceling the authorization to WGM and viewing Directories. I would select a user from this method and try to apply something from MCX, but still got the -14070 error. Yes, I do have my client bound 1st OD, 2nd AD, with OD first on the search policy for the client.
I though I had solved my issue by authenticating to WGM and LDAP. Then selecting Groups and the Members tab, I define an OD group and select that group. I can then click the "+" towards the right of the window. Then select my AD there which populates. I can add my AD groups or single users to my OD group. Then I'm able to apply MCX settings. But, no "blue" circle next to the group's silhouette. How is my method possibly incorrect?
Also, at some point I unbound my client from AD and it seems the client is ok with getting AD info off my OD server. Example, my AD sharepoint mounts for PHD.
But, I do have a pause of 20 secs. are more when logging into the client as well as accessing applications. Side effect of my method?

Error while importing the user Records through SCC7

Hi Basis Gurus,
We are doing the post DB Refresh Activities for a Sandbox .
Refresh is done from D21 to S21.
We are stuckup with an error while importing the user Records(scc7).
The exported user records request from D21 is dumped in the trans directory of S38 and imported in to S21 using TP commands at O/S level. The import is done successfully( RC 4 with warnings).
But now when we run SCC7 (post import activities) in the background the process is getting cancelled right in the begining.
Error Occured in SCC3 log
Table logging disabled in program RSCLXCOP by user SAP*"
R/3 Version is 4.6C OS:AIX5.3
Your suggestions will be highly appreciated.
Regards,
Sitaram

Hey Sitaram,
I looks like you have incorrect parameters of client copy in the S21 system.
You can change the parameters in S21 system,
by executing report RSCLXCOP (via transaction SE38 or SA38) in S21.
Search parameters that related to table logging/sap*
good luck!

T61P - System Update build: 5.02.0011 - Error occurred while gathering user information

I have issues with SU with my Lenovo t61p
Win8Pro x64
[Lenovo System Update build: 2013-4-11 5.02.0011] 29.4.2013 1:31:43
Info 2013-04-29 , 01:31:43
at Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2013-04-29 , 01:31:43
at Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2013-04-29 , 01:31:44
at Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Scheduler Manager Starts...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Obtaining information from the Enviroment Manager...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Validating Starts...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Validating Ends...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Sending Values to the SchedulerParser...
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Receiving Values from the SchedulerManager
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Starting Validation Process!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - All validations have been processed!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Writting to the registry...
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - All values were saved on the Registry!
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - Reloading Scheduler
Info 2013-04-29 , 01:31:44
at Tvt.Commonscheduler.SchedulerParser.SetValues(String v_ScheduleMode, String v_ScheduleDayOfTheMonth, String v_ScheduleDayOfTheWeek, String v_ScheduleHour, String v_ScheduleMinute, String scheduleSecond, String v_NumMinutes, String v_wakeFromSuspendHibernate, String v_Pre, String v_PreParameters, String v_PreShow, String v_Post, String v_PostParameters, String v_PostShow, String v_Task, String v_TaskParameter, String v_TaskShow, String v_CPUPriority, String v_minDaysBetweenExecution, String v_lastRunTimeHigh, String v_lastRunTimeLow, String v_nextRunTimeHigh, String v_nextRunTimeLow, String v_preRunAsUser, String v_runAsUser, String v_postRunAsUser, String v_schedulerAbility, String v_schedulerPath)
Message: Scheduler Parser - The Scheduler was reloaded
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: All values sent to SchedulerParser...
Info 2013-04-29 , 01:31:44
at Tvsu.Commonscheduler.SchedulerManager.Save()
Message: Scheduler Manager ends...
Severe 2013-04-29 , 01:31:44
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 2.0.50727.6400
Info 2013-04-29 , 01:31:44
at Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2013-04-29 , 01:31:44
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2013-04-29 , 01:31:44
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2013-04-29 , 01:31:44
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2013-04-29 , 01:31:49
at Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2013-04-29 , 01:31:49
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2013-04-29 , 01:31:49
at Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2013-04-29 , 01:31:49
at Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_03_00
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml
Info 2013-04-29 , 01:31:49
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_03_00.xml
Info 2013-04-29 , 01:31:49
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2013-04-29 , 01:31:49
at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2013-04-29 , 01:31:49
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2013-04-29 , 01:31:49
at Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2013-04-29 , 01:31:50
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe 2013-04-29 , 01:31:50
at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
Message: Debug Log: Init method:GET
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log doDownloadByHttps webException message:The remote server returned an error: (404) Not Found.
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml responseStatus:404
Severe 2013-04-29 , 01:31:52
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_03_00.xml webException.StackTrace: at System.Net.HttpWebRequest.GetResponse()
at Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2013-04-29 , 01:31:52
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2013-04-29 , 01:31:52
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2013-04-29 , 01:31:52
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2013-04-29 , 01:31:53
at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 6458BS9
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: An error ocurred while using the MappingParser
Exception:
Message: There is not entry for the key SRM
Type: System.NullReferenceException
at Tvt.Mapping.Languages.get_Item(String tla)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Process.HelloProcess.Start()
Message: A value could not be mapped when using the MappingParser or eGather execution failed
Exception:
Message: Error getting MappingParser properties
Type: Tvsu.Engine.Process.MappingInterfaceException
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2013-04-29 , 01:31:53
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isA fatal error ocurred while in the HelloProcess
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2013-04-29 , 01:31:53
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2013-04-29 , 01:31:53
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while gathering user information.
Exception:
Message: A fatal error ocurred while in the HelloProcess
Type: Tvsu.Engine.Process.HelloProcessException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetSystemProperties()
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2013-04-29 , 01:31:53
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while gathering user information. >
Info 2013-04-29 , 01:31:55
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2013-04-29 , 01:31:55
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2013-04-29 , 01:31:57
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2013-04-29 , 01:31:57
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
Info 2013-04-29 , 01:31:59
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2013-04-29 , 01:31:59
at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2013-04-29 , 01:31:59
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2013-04-29 , 01:31:59
at Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2013-04-29 , 01:31:59
at Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2013-04-29 , 01:31:59
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application

You have win8. Have you ever had an earlier version of SU , ie when you booted up the 1st time (did it work).
Run windows update and make sure .netframework is current.
Did you upgrade from win 7?

System Update error "An error occurred while gathering user information"

I honestly think that i'm never going to stop running into issues with Lenovos software....
Anyways, i've reinstalled countless times trying every way to fix things and nothing works. I will post my log for others to look at and hopefully help me out.
[Lenovo System Update build: 2015-01-15 5.06.0027] 3/4/2015 5:58:34 PM
Info 2015-03-04 , 05:58:34
at Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2015-03-04 , 05:58:36
at Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2015-03-04 , 05:58:36
at Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: EN
The default language is: EN
The OS language is: EN
The language loaded type is: OS
Severe 2015-03-04 , 05:58:36
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.34209
Info 2015-03-04 , 05:58:36
at Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2015-03-04 , 05:58:36
at Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2015-03-04 , 05:58:36
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2015-03-04 , 05:58:36
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2015-03-04 , 05:58:36
at Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2015-03-04 , 05:58:36
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2015-03-04 , 05:58:36
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2015-03-04 , 05:58:39
at Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2015-03-04 , 05:58:39
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2015-03-04 , 05:58:39
at Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2015-03-04 , 05:58:39
at Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_14_00
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_14_00.xml
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_14_00.xml
Info 2015-03-04 , 05:58:39
at Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2015-03-04 , 05:58:39
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2015-03-04 , 05:58:39
at Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2015-03-04 , 05:58:39
at Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
Message: Connection type set to DIRECT in ConnectionSettingsBean
Severe 2015-03-04 , 05:58:39
at Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
Message: Debug Log: Init method:GET
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Downloaded
Info 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
Message: Parsing the UDF file
Severe 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_14_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename$C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin$ -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory $C:\Program Files (x86)\Lenovo\System Update\egather\$ /type COMMAND /securitycode a7db21fdc747d5e6f213b2b4c6632dc5dbfe5162 /timeout 300000
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Severe 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Unable to execute egather
Severe 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error getting the Egather parser
Exception:
Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'.
Type: System.IO.FileNotFoundException
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
at Tvsu.Egather.EgatherManager.get_EgatherMinimal()
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2015-03-04 , 05:58:39
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: HelloTask executed the process: HelloProcessthe message from exception isError getting the Egather parser
Exception:
Message: Error getting the Egather parser
Type: Tvsu.Engine.Process.EgatherException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2015-03-04 , 05:58:39
at Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2015-03-04 , 05:58:39
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while gathering user information.
Exception:
Message: Error getting the Egather parser
Type: Tvsu.Engine.Process.EgatherException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetSystemProperties()
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2015-03-04 , 05:58:39
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while gathering user information. >
Info 2015-03-04 , 05:58:41
at Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2015-03-04 , 05:58:41
at Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2015-03-04 , 05:58:41
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2015-03-04 , 05:58:41
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < Are you sure you want to close System Update? >
Info 2015-03-04 , 05:58:42
at Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2015-03-04 , 05:58:42
at Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2015-03-04 , 05:58:42
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2015-03-04 , 05:58:42
at Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2015-03-04 , 05:58:42
at Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2015-03-04 , 05:58:43
at Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
One thing I noticed is that if I visit the download link for the HelloLevel_9_14_00.xml here: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_14_00.xml
It shows up completely blank but everything HelloLevel_9_13_00.xml and < shows up fine for me. It appears this is the same issue the log is reporting saying that "this XML file is not well-formed" could this be a Lenovo issue though? No one else has reported this exact problem though so I guess not.
My model is a Thinkpad Edge E540 (20C6008SUS) with Windows 8.1
Solved!
Go to Solution.

The hello level 9_14 is expected behavior. The link is currently set blanks. Down the road, when a newer version of SU is available, and Lenovo wants SU to self update, this link will contain the self update information.
As you saw, hello level9_13 contains data.
My notes:
systemupdate506-01-15-2015.exe System Update 5.06.0027 hl=14 (02/05/2015)
systemupdate506-11-04-2014.exe System Update 5.06.0024 hl=13 (11/24/2014)
>>>> users of SU 5.6.0024 , which is hello level 13, will be offered self update of SU to the current release.
====
Your failure is here:
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Severe 2015-03-04 , 05:58:39
at Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Unable to execute egather
Severe 2015-03-04 , 05:58:39
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error getting the Egather parser
Exception:
Message: Could not find file 'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
================
SU runs ia.exe(inventory agent) via tvsucommandlauncher via the SU service in windows services.
Expected output is the creation of two XML's:
'C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin.XML'
'C:\Program Files (x86)\Lenovo\System Update\egather\sysreco.XML'
These two .xmls contain information about your system such as machine type and model.
This message stated:
Message: RC eGatherer: 0
I dont think ia.exec ever got executed.
===
In c\programdata\lenovo\systemupdate\logs
Post
tvsu_exec.log
Tvsucommandlauncher.log
service.log (inside the SUservice logs folder).
Go into windows services, and find entry name System Update and make sure it is set to start type=manual..
==
DId your system ship from the factory with System Update installed?
Have you ever run a prior release of SU on your system with success, or is this your first time using Su on your system?

MDS Error: unable to create user DBs in /var/folders/...

What does this error mean? I have tons of them in my console. I have also repaired my permissions with Disk Utility, which found nothing in /var.
Oct 21 15:29:02 macpro trustevaluationagent[25914]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:30:02 macpro trustevaluationagent[25938]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:31:02 macpro trustevaluationagent[25960]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:32:02 macpro trustevaluationagent[25984]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:32:28 macpro /Applications/AppFresh.app/Contents/MacOS/AppFresh[25993]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:33:02 macpro trustevaluationagent[26009]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:34:02 macpro trustevaluationagent[26028]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:35:02 macpro trustevaluationagent[26049]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:35:02 macpro trustevaluationagent[26049]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:35:02 macpro trustevaluationagent[26049]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:36:04 macpro trustevaluationagent[26069]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:37:27 macpro trustevaluationagent[26100]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:29 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:30 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:39:30 macpro trustevaluationagent[26116]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:40:17 macpro trustevaluationagent[26132]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:40:17 macpro trustevaluationagent[26132]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:40:18 macpro trustevaluationagent[26132]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:41:13 macpro trustevaluationagent[26150]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:42:12 macpro trustevaluationagent[26167]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:43:04 macpro trustevaluationagent[26186]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:44:02 macpro trustevaluationagent[26217]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:45:02 macpro trustevaluationagent[26241]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:46:02 macpro trustevaluationagent[26260]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:47:02 macpro trustevaluationagent[26279]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:48:02 macpro trustevaluationagent[26304]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:48:02 macpro trustevaluationagent[26304]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:48:02 macpro trustevaluationagent[26304]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:48:02 macpro trustevaluationagent[26304]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:49:25 macpro trustevaluationagent[26329]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:49:25 macpro trustevaluationagent[26329]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:50:17 macpro trustevaluationagent[26346]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:50:21 macpro trustevaluationagent[26346]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:51:55 macpro trustevaluationagent[26375]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:51:56 macpro trustevaluationagent[26375]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:52:43 macpro trustevaluationagent[26391]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:52:44 macpro trustevaluationagent[26391]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:52:45 macpro trustevaluationagent[26391]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:53:29 macpro trustevaluationagent[26407]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:53:29 macpro trustevaluationagent[26407]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:54:13 macpro trustevaluationagent[26421]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:55:23 macpro trustevaluationagent[26445]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:56:22 macpro trustevaluationagent[26465]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:56:25 macpro trustevaluationagent[26465]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:56:26 macpro trustevaluationagent[26465]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:58:00 macpro trustevaluationagent[26480]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:59:26 macpro trustevaluationagent[26504]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 15:59:27 macpro trustevaluationagent[26504]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:01:40 macpro trustevaluationagent[26545]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:05:33 macpro mds[33]: (/.Spotlight-V100/Store-V1/Stores/ACA815D7-8530-4611-9FB3-40B6B294F769)(Error) IndexCI in openindexfile:bad file size: 20480, min size 136632, live.0.indexIds
Oct 21 16:05:51 macpro loginwindow[35]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:08 macpro /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/C ontents/MacOS/GrowlHelperApp[302]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:10 macpro /Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app/C ontents/MacOS/GrowlHelperApp[302]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:13 macpro /Applications/Quick Search Box.app/Contents/MacOS/Quick Search Box[303]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:17 macpro /Applications/Quick Search Box.app/Contents/MacOS/Quick Search Box[303]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:17 macpro /Applications/Quick Search Box.app/Contents/MacOS/Quick Search Box[303]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:06:18 macpro /Applications/Quick Search Box.app/Contents/MacOS/Quick Search Box[303]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:05 macpro /Applications/Gmail Notifr.app/Contents/MacOS/Gmail Notifr[306]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:05 macpro /Applications/Gmail Notifr.app/Contents/MacOS/Gmail Notifr[306]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:05 macpro /Applications/Gmail Notifr.app/Contents/MacOS/Gmail Notifr[306]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:05 macpro /Applications/Gmail Notifr.app/Contents/MacOS/Gmail Notifr[306]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:11 macpro trustevaluationagent[332]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:13 macpro trustevaluationagent[332]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:13 macpro trustevaluationagent[332]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:07:46 macpro /Applications/Quick Search Box.app/Contents/MacOS/Quick Search Box[303]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:08:06 macpro trustevaluationagent[372]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:09:06 macpro trustevaluationagent[386]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:09:27 macpro /System/Library/Frameworks/IMCore.framework/iChatAgent.app/Contents/MacOS/iChat Agent[392]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:09:28 macpro /System/Library/Frameworks/IMCore.framework/iChatAgent.app/Contents/MacOS/iChat Agent[392]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:09:28 macpro /System/Library/Frameworks/IMCore.framework/iChatAgent.app/Contents/MacOS/iChat Agent[392]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:09:39 macpro /Applications/Skype.app/Contents/MacOS/Skype[390]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:06 macpro trustevaluationagent[401]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:09 macpro /Applications/Adium.app/Contents/MacOS/Adium[398]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:11 macpro /Applications/Adium.app/Contents/MacOS/Adium[398]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:23 macpro /Applications/Safari.app/Contents/MacOS/Safari[407]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:30 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:42 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:45 macpro /Applications/Mail.app/Contents/MacOS/Mail[406]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:57 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:57 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:10:57 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:11:04 macpro /Applications/iPhoto.app/Contents/MacOS/iPhoto[411]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:11:08 macpro trustevaluationagent[416]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:11:13 macpro /Applications/Vienna.app/Contents/MacOS/Vienna[403]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:11:20 macpro /Applications/Safari.app/Contents/MacOS/Safari[407]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:11:54 macpro /Applications/Safari.app/Contents/MacOS/Safari[407]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:12:06 macpro trustevaluationagent[424]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:13:06 macpro trustevaluationagent[426]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds
Oct 21 16:14:06 macpro trustevaluationagent[460]: MDS Error: unable to create user DBs in /var/folders/J6/J6UzEwjGneeaBy5QLvbPU++TI/-Caches-//mds

Hello,
Add me to the list.
Tonight, the finder crashed during an iDisk operation.
I had to manually turned off the mac.
On the restart, Snow leopard decided to index spotlight for like an hour!
I suspected things so I went into the console, and yes I get all these "MDS Error: unable to create user DBs in /var/folders/..." for nearly each app I launch.
Any ideas?? I've been reading your thread, and couldn't find any relevant in google too.
It doesn't seem to affect the use of the mac, but it's still strange! (there's a part of me that wanna clean reinstall right now! I just hate now that i know that something might not be working like it should! haha)
Any idea an help very welcome.
J

Error when searching music in iTunes

On my iPad (purchased in Los Angeles where I use it) when I have iTunes open and I want to search for music to download, I use the upper-right search window. When I type in an artist's name, say Ray Charles for instance, iTunes shows a long list of options for his music. When I choose any of the displayed items, I get an error message that says "Your request could not be completed. The item you've requested in not currently available in the U.S. Store." I can download any song listed on the front iTunes cover page, but I get that error when searching for any artist. I was on the phone with Apple for over an hour today about this, and I stumped them. Any ideas? Thanks.

Hi Daniel ...
Since Apple couldn't figure this out.. I'll give it a shot.
Tap Settings / General. Turn on Location Services
Then in General tap Date & Time. Make sure you have the correct time zone selected.
If nothing above has helped, you didn't mention what troubleshooting Apple suggested so I'm hoping if they didn't suggest you restore the iPad's software, that may help.
Follow the instructions here on page 139 of the iPad Online User Guide: http://manuals.info.apple.com/enUS/iPad_UserGuide.pdf
Carolyn

System Update 4 on Windows 7 64bit - An error occurred while gathering user information

Dear all,
I installed System Update 4 on Windows 7 64bit (X300 laptop) and keep getting "An error occurred while gathering user information" at about 9% of Searching for agent updates.
I tried searching Google and this forum for possible solutions, but without much success. I would appreciate any help on this.
Thanks in advance!

Hi,
in this situation try following:
open registry:
HKLM\Software\Wow6432Node\Software\Lenovo\System Update\Preferences\UCSettings\RunTime
check if the informations are correct.
In case not, then correct them.
- Try to run TVSU as Administrator (right-click on it and select Run as Administrator)
In case this will be of no use, then just go into the install folder of TVSU and there you will see the folder called "Logs". In there you will for sure find the exact information on what went wrong. Perhaps some proxy config, or just the server was unavailable.
Cheers

Is there a range of error codes reserved for user defined error codes?

I would like to create my own error codes for a CVI dll but I want to make sure I don't use error codes already defined for something else. Is there a range reserved for such use?
Samee thing for warnings (errorcode > 0)
Thanks

I have never found a positive mention of a "safe" range of error codes available for user-defined error conditions, but I can suggest you some source of informations.
First of all, every library has its specific list of error codes, usually listed in the relative include file. All these error codes are listed in the online help too (search for "error codes" in the index tab of the help).
Second, GetGeneralErrorString () is a function that can be used to trap errors of the following libraries with a unique error function:
User Interface Library
Easy I/O instrument driver
Toolbox instrument driver
ActiveX Library
DIAdem Connectivity Library
.NET Library
DataSocket instrument driver
Network Variable Library
Real-Time Utility Library
TDM Streaming Library
UDP Support Library
This means that the error codes from this libraries do not overlap, so you could derive from its code some ranges not used by these libraries.
Nevertheless, there is not a single function for error trapping: every library has its proper list of error codes and a function to decode them in human readable form, andthere is no guarantee that these ranges does not overlap. It's up to you to trap errors from every function in the proper way.
Proud to use LW/CVI from 3.1 on.
My contributions to the Developer Zone Community
If I have helped you, why not giving me a kudos?

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