Deskjet 1051 computer not recognizing the scanner portion

Hp computer will allow me to printer but does not recognize the scanner portion. Hp 1051 scanner shortcut is visible on screen, when clicked it say "Hp 1051 Series not availible" I used the scanner one time a few months ago, it worked fine then. uninstalled and reinstalled the printer and still no luck. Any help please...

Hello taylormaidvegas, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hello @Roberto3 , and welcome to the HP Forums, I hope you enjoy your experience!
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Originally Posted by Michael Bell
On 5/14/2012 11:16 AM, skoltogyan wrote:
>
> GW2012 (on the OES2).
>
> One of users can't open the accepted letter in gwwebaccess.
> In attempt to open the received letter receives a mistake:
> [EA02] The item is not found in the container portion of the uid.
>
> Additional information:
> 1) the "mailbox" folder empty, at work in gwwebaccess.
> But if to work in WIndows GW Clients - in the "Mailbox" folder the
> received letters are visible and accesible.
> 2) In the gwwebaccess visible recieved mail in the "Unopened Items"
> folder ! . But when open mail from this folder - have error:
> [EA02] The item is not found in the container portion of the uid.
>
> All this only for the user: amuzchil.
>
> Before upgrade from GW8 -> gw2012 all was ok for amuzchil.
>
> Repair, Rebuild, Recreate mailbox "amuzchil" - don`t help. ;(
>
>
> Please, help me.
>
> Serg
>
>
That's going to be a soap item corruption issue. You're going to have to
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Hi, papineaubill!
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. If you live outside the United States, please click here and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!

Deskjet 1051 computer not recognizin​g the scanner portion

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Deskjet 1051 computer not recognizing the scanner portion