Desktop mac running maverick - I inserted an old DVD to see what was on it - now I can't get it to stop running and eject?? it never opened or appeared on my desk top- HELP
Mac desktop running OSX, I inserted an old dvd to see what was on it - drive just keeps running - nothing opens and nothing appears on desktop - can't eject the darn thing??????? Help
Restart while holding down the left mouse button.
Similar Messages
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My ipod reset itself it would not let me log into my old itunes account so I made a new one how can I get to all my music and stuff.
To recovery yoyr existing account:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
After updating my OS, I couldn't get onto my gamecenter account. I created a new nickname to see what would happen. Now I can only access my new nickname, but not my old one. However, my old account has all my scores! I want to delete the new nickname and re-access my old (i.e., original) nickname. Interestingly, my friends can still see my old nickname.
Any suggestions would be VERY appreciated! Thanks.This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
Updated to 3.6.15 and now I can't get anything java to run
Ever since I updated to v. 3.6.15 (from 3.6.13, never ud'd to .14) I can't get anything that uses java to load. I just get a white screen and nothing else. This seems to be exactly what happened to people when they ud'd to .14, and the fix is suppose to be .15, but that's what hosed my java!
I have uninstalled and gone back to .13, and I've reinstalled java. I even updated again to .15 and nothing is fixing it.
When I uninstalled I left all my fav's and info in my folder.
My OS is XP home. And I can get java to work via IE.
Please help! I wan't my Firefox back!I have the exact same problem. I updated to 3.6.12 and encountered the "blank page" printing problem. I ended up re installing Firefox 3.0.19. Printing works great. Also Firefox 3.5.15 gave the same blank page printing problem. I also installed "Better privacy" and " Ghostery"at the time of updates. These programs do not run under the 3.0.19 version. Not sure if if they are related to the problem. Good luck and hope a solution to the problem comes about.
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Hello I have just sold my old macbook and so transfered all my data to my newer macbook using transfer manager. This allowed my to login on the newer computer under either the old or new username so I could access both computers' data on my newer computer. Last night that worked but today I can only access my newer user and a guest user. Where did my old user name and all the data go after the transfer? Help please! I have to give the buyer the old computer today!
AminahI am not familiar with "transfer manager." Did you perhaps use the Migration Assistant? What operating system is installed on your new computer?
If you look in your hard drive, in the Users folder, do you see a folder with the name from your user on your old computer?
Best of luck. -
Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
Please help!!!
A lot more information is needed.
Why do you believe someone else froze your iPad?
What is "everything" that you have tried? -
i upgraded to IOS 7.0.2 on my ipad and now I can't get past the terms and conditions page to finish the setup. I click agree and then a small box appears to click agree again and I can't choose agree or disagree. I just need my ipad to work... help
Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I recently purchased a new Mac Mini with Lion installed. I downloaded the latest version of iTunes. Now I can't get iTunes to sync iCal from my iPod Touch (3rd gen) to my Mini. Everything else syncs great, and iCal syncs from my Mini to my Touch. My Touch has the latest iOS installed. I have tried rebooting my Touch, removing the sync calendars option from iTunes>Info and checking it again after applying and closing iTunes, and restarting my Mini. Any help will be appreciated!
Ongoing thread with the same question https://discussions.apple.com/thread/3209335?tstart=0
Stefan -
I recently updated to ios5.0.1 and was syncing my itouch.I noticed that it was taking too long and my itouch turned off. now, i can't turn it on.went online and tried everything from the troubleshooting assistant but nothing works. HELP PLEASE!
Have yu tried everthing here:
iOS: Not responding or does not turn on
Next see if placing the iPod in DFU mode will allow iTunes to see the iPod so you can restore the iPod.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, make an appointment a the Genius Bar of an Apple stroe. -
Each time I start up my MacBook Air a text file appears on the desk top (calendarlogging,txt) the file/document contains lines of code. I'm using iCloud to synch my calendar to multiple other devices - iMac, iPad and iPhone. Using Maverick on both my iMac and my MacBook Air. The file was also showing up on the desktop when I was using Lion. Any thoughts?
Hi everyone,
To anyone who might read this, I ended up re-installing with the original install disc and was able to get back on to Mac, though I lost all of the previous data that I had not backed up. Unsure still if it will continue to let me access the HDD in this, but it kind of confirms that installing Lion probably put too much stress on the computer this last year. -
I am having problems with Desk Top Help. It will not display any menu and will only check my connection. I have uninstalled and dowloaded again. Still no change. I have spoken to Tech Experts who cannot help and also had chat on line who say there is nothing wrong. Any ideas from anybody?
If you have followed the instructions on this website Desktop Help Troubleshooting
and still cannot get it to work, then the next stage is to forward the problem to the Retail DTH support team.
This can be done via the BT Care Team.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to put you in touch with them.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
BT Desk Top Help Up-Date Message - What's this all...
I have been getting a dialog box appear at the bottom of my display for the past few weeks stating that there is a Desk Top Help up-date available for my Home Hub - click to download up-date. etc.
It's genuine enough as I can access it from my BT Broadband Desktop Help section of the main BT web page.
My point is, as I have just tried again to download it, after 8% of the download it comes up with a dialog that tells me there are 'issues with BT downloading right now' and to try again, later.
Well, I have 'tried again later' for the past three weeks, in the morning and in the evening and everytime it has stopped at the 8% stage.
Anyone know what this is all about?
Anyone know what the up-date brings to the party?
Anyone find Desk Top Help (DTH) is actually helpfull? I ask this because every time it pops up telling me there is a problem with either my email accounts or my hub connection, and do I want DTH to assist me in fixing it, it runs through it's procedures but ends by telling me everything is ok and there is nothing wrong! I could have told it that before it started!!
After a few weeks of having this come up when you are right in the middle of something, then being forced to wait whilst it 'does it's thing' only to find nothing was in-fact wrong, becomes extremely annoying.
Do we actually need it?
Any useful tips/points/advice/experiences would be appreciated.
Thanks,Hi seawings
I had posted a fix on a problem like this on a different thread and it should work for you too
Have a look at my post here and see it it does the trick.
With regards to how useful Desktop Help is, we have reports from literally thousands of customers each month that this fixs problems for them. Maybe not everyones cup of tea but from what I see it works really well.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Desk Top Help Blocked by firewall
I use comdo firewall and it is blocking the intallation of the desk top help files.
Any idea why ?
And do I really need it ?
I connect Wired & wireless. I connect directly to a Master Socket.(MS) I have no internal wires to test. I use no external filters as not needed with MK3 MS. I do not have a phone to test noise on the line. My home is 200m from my cabinet.
Solved!
Go to Solution.Yep, Its fine to tell me "I told you so "
I had to restart my computer. Tried to unistall again and then run CC Cleaner as it left orphan files all over the registery .
So next time kick me to make me listen ok
I connect Wired & wireless. I connect directly to a Master Socket.(MS) I have no internal wires to test. I use no external filters as not needed with MK3 MS. I do not have a phone to test noise on the line. My home is 200m from my cabinet. -
"I have Pages 5.1 but when I try to open a page on my desk top.. a message comes up - You need a newer version of pages to open this document. How do I set my computer to open a page on my desktop?"
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Pages 5 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter
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