Device Control doesn't show Firewire & I can't communicate with my AJA IO

Device Control doesn't show Firewire & I can't communicate with my AJA IO
Posted: Aug 1, 2006 9:10 AM in response to: Patrick Sheffield
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I've seen one other post about this and I've tried the responses to it: trash prefs, rebuild permissions, reboot the computer (let it rest and uplug), trash quicktime receipts and reinstall, uninstall AJA software and reinstall.
The only thing I haven't tried is reinstalling my OS.
I'm on FCP HD.
I can capture and print to tape as an uncontrollable device. But I need to edit to tape tomorrow using the RS-422 to my digibeta deck via the AJA IO. It has worked in the recent past (last month), but in the past two weeks I can't control my deck.
Also, I get the message "This computer does not have any serial ports required by this protocol" when I try to set up a new RS-422 AV device control setting.
Help!

Jerry, I can't thank you enough. I still have a few hairs left on my head thanks to you.
I downgraded my AJA firmware and that did the trick.
I had been on the phone with AJA last week tryingto fix this problem and we had tried everything except that. You know, the trash quicktime receipts, trash prefs, hard re-boot, etc.
They were stumped and finally decided it was a Mac problem not an AJA problem. Ha! (Very nice folks though.)
Your's was an answer I didn't find anywhere else in all my searching of forums.
Thanks again!

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