Dial pad missing when calling Skype enabled PBX

I am using Skype 5.6.59.110
When I dial a skype connect enabled PBX I have no Dial pad so I can not use sype because I have no way of intreacting with teh auto arttendant.
If that is not fixed ( it used to work) skype connect does not make sense !
Or is there a hidden option to enable teh dialpad?

I am also struggling to find the solution to this problem. I have Version 5.5.0.124 of Skype and everytime I call an automated service I am stuck as no dial pad icon is visible on my call screen or in the forseeable options.

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