Difference between google analytics and bc report?

When I compare GA and BC, BC shows me more than double number of visitors and pageviews than google.
For example June:
Visitors/Pageviews
BC: 1386/4087
GA: 492/1647
Thats so much difference, that I don't know which system I should trust. How can I interpret this data and how many visitors are visiting my site in reality?

Hi,
Our analytics work fundamentally differently like other services (Google, etc) so there can be discrepancies in the data between them.
For example, Google Analytics counts a page visit as a 30 minute session. If the person is inactive for 31 minutes and then clicks again, it counts as 2 visits.
As for BC individual visits are given a 1 hour session before they time out and are counted as a new visitor. Unique visitors are kept unique via a cookie for up to 1 year.
Every time a user interacts with the site this is refreshed (so if you view a page once and then 30 minutes later, the timeout would not occur until 1hr 30 min after you viewed the page the first time).
Google relies on JavaScript to record usage whilst BC does it each time it serves content. We use a number of methodologies to detect bots including user-agent string, repetitive hits from same IP or location amongst others. There's the reason why the numbers are different and cannot be compared. You can compare the results provided either by Business Catalyst for a long period or by Google Analytics, but not one method with the other.
Whilst there may be differences in the exact number of reported visits (as Google Analytics and BC have different ‘count’ processes and Bot handling mechanism’s) the main use for visitor statistics should be to view trends over time, which you should find are similar between GA and BC reporting.
If needing us to look into your report further please log a ticket and we'll advise.
Hope this helps!
-Sidney

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