Different output format on pdf,  same report same data same user Report 10g

Hi
I’ve recently came up with a very strange problem
I have the same report ( DevSuite 10g ) running on a win2003 server and without any obvious reason the output format changes from the original –correct one - ( the underlined text is not correct , font size is decreased , line spacing differs)
The report is executed with the same user, the same parameters and the same data...
Problem is solved only after a full server restart ( restarting only the report server, web cacle will not make any difference )
Once the report is formatted strangely we cannot run it correctly (reboot is needed)
Trace and log files shows nothing strange about the execution.
Can you please tell me how to start investigate or suggest a solution?
Thank you,
M

This is a wild guess, but it could be the result of there being no default printer. If you're using an in-process Reports Server, this runs by default under the LocalSystem operating system account. By default, this account does not have a default printer. Without a default printer, Reports may not format fonts correctly when producing PDF output.
For more information, see "Printing and Font Errors When Using In-process Server" in Appendix D (Troubleshooting OracleAS Reports Services) of Oracle Application Server Reports Services Publishing Reports to the Web 10g Release 2 (10.1.2). It (like Metalink note 272017.1) suggests changing the registry to set a default printer that the LocalSystem account can "see"). Metalink note 370150.1 offers a more drastic solution -- configuring the Reports Server to run under a different operating system account that does have a default printer.
Still, the theory that this "default printer" issue is the problem is not exactly consistent with the fact that your reports do work as expected at first, although there could be explanations for why the default printer is periodically changing (startup scripts, user intervention, etc.).
Hope this helps.

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