Different window opens from context menu Broadcaster ...

Hello Experts!
When I want to start the BEX Broadcaster via context menu (broadcast and export u2013 broadcast eMail ) in our development sytem the new screen that opens up is different than in our productive system.
In the development system I get a screen with header: Step 1 of 4: Determine Basic Settings
In productive System there is a screen with 4 tabs: Data Analysis, Graphical Display,Information and Information Broadcasting.
Why is the popup different and where can I make the setting?
Thank you for your help!
Angie

Hello,
This is a common issue.
There are three notes which solve this issue. The notes does NOT describes the issue but they will solve.
972514 -> You must set this parameter and restart your Web application Server.
If the first note doesn't solve, check these two notes below:
1289811
1160285
These notes are a little confuse. If you have any problem to understand this notes, open a message to SAP Primary Support
-- Component: BW-BEX-ET-BC
Thank you for your attention.
Edward John

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    Extension Name    :
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    Description       : 7-Zip Shell Extension
    Version           : 9.20
    Product Name      : 7-Zip
    Company           : Igor Pavlov
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\7-Zip\7-zip.dll
    CLSID             : {23170F69-40C1-278A-1000-000100020000}
    File Created Time : 11/18/2010 9:08:50 PM
    CLSID Modified Time: 1/28/2014 4:45:12 PM
    Microsoft         : No
    File Extensions   : *, Directory
    File Attributes   : A
    File Size         : 86,016
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    :
    Disabled          : No
    Type              : Context Menu
    Description       : Backup Shell
    Version           : 8.2.0.21
    Product Name      : Backup
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
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    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 2,657,632
    .NET Extension    : No
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    ==================================================
    ==================================================
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    Company           :
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
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    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 1,021,088
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
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    Disabled          : No
    Type              : Context Menu
    Description       : Adobe Acrobat Context Menu
    Version           : 11.0.0
    Product Name      : Adobe Acrobat Elements
    Company           : Adobe Systems Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
    CLSID             : {A6595CD1-BF77-430A-A452-18696685F7C7}
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    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 2,288,288
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
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    Type              : Context Menu
    Description       : Apple Photostreams UI Shell Extension
    Version           : 7.15.7.1
    Product Name      : iCloud Control Panel
    Company           : Apple Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
    CLSID             : {89D984B3-813B-406A-8298-118AFA3A22AE}
    File Created Time : 8/11/2014 10:53:42 AM
    CLSID Modified Time: 10/31/2014 10:56:07 PM
    Microsoft         : No
    File Extensions   : *
    File Attributes   : A
    File Size         : 1,130,280
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : DropboxExt
    Disabled          : No
    Type              : Context Menu
    Description       : Dropbox Shell Extension
    Version           : 1.0.0.24
    Product Name      : Dropbox
    Company           : Dropbox, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Users\Paul\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
    CLSID             : {FB314ED9-A251-47B7-93E1-CDD82E34AF8B}
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    CLSID Modified Time: 7/23/2014 7:36:21 AM
    Microsoft         : No
    File Extensions   : Directory\Background, *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 164,760
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : GDContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Google Drive shell extension
    Version           : 1.18.7821.2489
    Product Name      : Google Drive
    Company           : Google
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Google\Drive\contextmenu64.dll
    CLSID             : {BB02B294-8425-42E5-983F-41A1FA970CD6}
    File Created Time : 10/21/2014 5:52:26 PM
    CLSID Modified Time: 11/9/2014 9:18:01 PM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 141,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : IEContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Norton Internet Security Shell Extension Module
    Version           : 21.6.0.32
    Product Name      : Norton Internet Security
    Company           : Symantec Corporation
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
    CLSID             : {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}
    File Created Time : 10/3/2014 9:10:50 AM
    CLSID Modified Time: 4/5/2014 7:47:02 PM
    Microsoft         : No
    File Extensions   : *, Drive, file, Folder, opensearchfilefolderresult
    File Attributes   : AR
    File Size         : 267,080
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
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    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {E8215BEA-3290-4C73-964B-75502B9B41B2}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : *, .lnk, Directory, lnkfile
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
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    Disabled          : No
    Type              : Context Menu
    Description       : iolo Incinerator ®
    Version           : 12.5.0.86
    Product Name      : Incinerator
    Company           : iolo technologies, LLC
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Windows\system32\Incinerator64.dll
    CLSID             : {9081C77F-9FAF-4551-A878-10A4249CD1FA}
    File Created Time : 6/28/2013 5:46:02 AM
    CLSID Modified Time: 2/12/2014 9:54:22 AM
    Microsoft         : No
    File Extensions   : .SendToIncinerator
    File Attributes   : A
    File Size         : 2,155,152
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
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    Type              : Context Menu
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    Version           : 5, 3, 0, 198
    Product Name      : MagicISO Shell Extension Module
    Company           : MagicISO, Inc.
    My Computer       : No
    Desktop           : No
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    My Network Places : No
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    Remote Computer   : No
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    Version           : 344.65
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    CLSID Modified Time: 11/13/2014 12:03:23 PM
    Microsoft         : No
    File Extensions   : Directory\Background
    File Attributes   : A
    File Size         : 61,640
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : RUShellExt Class
    Disabled          : No
    Type              : Context Menu
    Description       : Revo Uninstaller Pro Extension
    Version           : 1.0.0.3
    Product Name      : Revo Uninstaller Pro Extenison
    Company           : VS Revo Group
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RUExt.dll
    CLSID             : {2C5515DC-2A7E-4BFD-B813-CACC2B685EB7}
    File Created Time : 6/28/2013 8:26:20 PM
    CLSID Modified Time: 6/28/2013 8:26:21 PM
    Microsoft         : No
    File Extensions   : .exe, .msi, exefile, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 123,120
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : Spybot-S&D Explorer Integration
    Disabled          : No
    Type              : Context Menu
    Description       : Windows Explorer context menu integration
    Version           : 2.3.39.113
    Product Name      : Spybot - Search & Destroy
    Company           : Safer-Networking Ltd.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Spybot - Search & Destroy 2\SDECon64.dll
    CLSID             : {44176360-2BBF-4EC1-93CE-384B8681A0BC}
    File Created Time : 11/2/2014 6:40:12 PM
    CLSID Modified Time: 11/2/2014 6:40:13 PM
    Microsoft         : No
    File Extensions   : *, Folder, opensearchfilefolderresult
    File Attributes   : A
    File Size         : 484,304
    .NET Extension    : No
    Digital Signature :
    ==================================================
    ==================================================
    Extension Name    : STKContextMenu Class
    Disabled          : No
    Type              : Context Menu
    Description       : Send to Kindle Context Menu dll
    Version           : 1,0,1,240
    Product Name      : Send to Kindle
    Company           : Amazon.com, Inc.
    My Computer       : No
    Desktop           : No
    Control Panel     : No
    My Network Places : No
    Entire Network    : No
    Remote Computer   : No
    Filename          : C:\Program Files (x86)\Amazon\SendToKindle\stkContextMenu_240.dll
    CLSID             : {90DD7445-E924-4c6e-92AC-01F8C3A7E0C7}
    File Created Time : 11/4/2014 1:40:41 PM
    CLSID Modified Time: 11/4/2014 1:40:41 PM
    Microsoft         : No
    File Extensions   : AllFilesystemObjects
    File Attributes   : A
    File Size         : 255,808
    .NET Extension    : No
    Digital Signature :
    ==================================================

    Hi,
    In addition to above suggestions, please help to collect crash dump file for explorer.exe, let's see what exacted file cause your issue:
    First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.EXE]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
      00,6d,00,70,00,73,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    Then, open explorer to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
    To further help you, please upload this file into Onedrive and shared the link here.
    Kate Li
    TechNet Community Support

  • Access DOM from context menu (javascript)

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    In any cases, don't hesitate to read the InDesign Scripting Guide which would answer most of these topics
    Loic
    PS: I prefer stick to my bad english as english spoken people may need this info

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