Windows Explorer folder context menu crash

Hello, On a PC running Windows 7x64 Ultimate, Windows Explorer closes with a
"Windows Explorer has stopped working" message, and needs to be restarted.
It quits when I right click on a folder, while right clicking on a file doesn't cause it
to quit. So far I've tried:
Uninstalling and reinstalling graphics drivers, SVC scan, malware scans, virus scan,
hijack this, safe mode, clean boot, shexview, shmnview, reliability monitor, and event
viewer. I could use some help with what shell extensions to modify, if that is
even the problem. Thanks
   Event Viewer Windows applications log has entries for event ID 1000 error,
with these details:
   Explorer.EXE
   6.1.7601.17567
   4d672ee4
   SHELL32.dll
   6.1.7601.18517
   53aa2e07
   c0000005
   0000000000050506
   13d4
   01cfff64b8cef67f
   C:\Windows\Explorer.EXE
   C:\Windows\system32\SHELL32.dll
   0639a5f1-6b59-11e4-9316-5404a64c920b
Non-Windows context menu entries from shexview-x64 ==================================================
Extension Name    :
Disabled          : No
Type              : Context Menu
Description       : 7-Zip Shell Extension
Version           : 9.20
Product Name      : 7-Zip
Company           : Igor Pavlov
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files\7-Zip\7-zip.dll
CLSID             : {23170F69-40C1-278A-1000-000100020000}
File Created Time : 11/18/2010 9:08:50 PM
CLSID Modified Time: 1/28/2014 4:45:12 PM
Microsoft         : No
File Extensions   : *, Directory
File Attributes   : A
File Size         : 86,016
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    :
Disabled          : No
Type              : Context Menu
Description       : Backup Shell
Version           : 8.2.0.21
Product Name      : Backup
Company           : Symantec Corporation
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
CLSID             : {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB}
File Created Time : 10/3/2014 9:10:50 AM
CLSID Modified Time: 4/5/2014 7:47:01 PM
Microsoft         : No
File Extensions   : *, Folder, opensearchfilefolderresult
File Attributes   : AR
File Size         : 2,657,632
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : AccExt Class
Disabled          : No
Type              : Context Menu
Description       : Core Sync
Version           : 1.3.1.405
Product Name      : CoreSync
Company           :
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
CLSID             : {2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
File Created Time : 9/26/2014 2:41:22 PM
CLSID Modified Time: 11/3/2014 11:56:29 AM
Microsoft         : No
File Extensions   : *, Folder, opensearchfilefolderresult
File Attributes   : A
File Size         : 1,021,088
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : Acrobat Elements Context Menu
Disabled          : No
Type              : Context Menu
Description       : Adobe Acrobat Context Menu
Version           : 11.0.0
Product Name      : Adobe Acrobat Elements
Company           : Adobe Systems Inc.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
CLSID             : {A6595CD1-BF77-430A-A452-18696685F7C7}
File Created Time : 9/23/2012 7:43:36 PM
CLSID Modified Time: 8/23/2013 8:36:01 PM
Microsoft         : No
File Extensions   : *, Folder, opensearchfilefolderresult
File Attributes   : A
File Size         : 2,288,288
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : ContextMenuHandler Class
Disabled          : No
Type              : Context Menu
Description       : Apple Photostreams UI Shell Extension
Version           : 7.15.7.1
Product Name      : iCloud Control Panel
Company           : Apple Inc.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
CLSID             : {89D984B3-813B-406A-8298-118AFA3A22AE}
File Created Time : 8/11/2014 10:53:42 AM
CLSID Modified Time: 10/31/2014 10:56:07 PM
Microsoft         : No
File Extensions   : *
File Attributes   : A
File Size         : 1,130,280
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : DropboxExt
Disabled          : No
Type              : Context Menu
Description       : Dropbox Shell Extension
Version           : 1.0.0.24
Product Name      : Dropbox
Company           : Dropbox, Inc.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Users\Paul\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
CLSID             : {FB314ED9-A251-47B7-93E1-CDD82E34AF8B}
File Created Time : 6/24/2014 5:04:54 PM
CLSID Modified Time: 7/23/2014 7:36:21 AM
Microsoft         : No
File Extensions   : Directory\Background, *, .lnk, Directory, lnkfile
File Attributes   : A
File Size         : 164,760
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : GDContextMenu Class
Disabled          : No
Type              : Context Menu
Description       : Google Drive shell extension
Version           : 1.18.7821.2489
Product Name      : Google Drive
Company           : Google
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Google\Drive\contextmenu64.dll
CLSID             : {BB02B294-8425-42E5-983F-41A1FA970CD6}
File Created Time : 10/21/2014 5:52:26 PM
CLSID Modified Time: 11/9/2014 9:18:01 PM
Microsoft         : No
File Extensions   : *, .lnk, Directory, lnkfile
File Attributes   : A
File Size         : 141,640
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : IEContextMenu Class
Disabled          : No
Type              : Context Menu
Description       : Norton Internet Security Shell Extension Module
Version           : 21.6.0.32
Product Name      : Norton Internet Security
Company           : Symantec Corporation
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
CLSID             : {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}
File Created Time : 10/3/2014 9:10:50 AM
CLSID Modified Time: 4/5/2014 7:47:02 PM
Microsoft         : No
File Extensions   : *, Drive, file, Folder, opensearchfilefolderresult
File Attributes   : AR
File Size         : 267,080
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : Incinerator Context Menu Handler
Disabled          : No
Type              : Context Menu
Description       : iolo Incinerator ®
Version           : 12.5.0.86
Product Name      : Incinerator
Company           : iolo technologies, LLC
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Windows\system32\Incinerator64.dll
CLSID             : {E8215BEA-3290-4C73-964B-75502B9B41B2}
File Created Time : 6/28/2013 5:46:02 AM
CLSID Modified Time: 2/12/2014 9:54:22 AM
Microsoft         : No
File Extensions   : *, .lnk, Directory, lnkfile
File Attributes   : A
File Size         : 2,155,152
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : Incinerator Junction Point Context Menu Handler
Disabled          : No
Type              : Context Menu
Description       : iolo Incinerator ®
Version           : 12.5.0.86
Product Name      : Incinerator
Company           : iolo technologies, LLC
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Windows\system32\Incinerator64.dll
CLSID             : {9081C77F-9FAF-4551-A878-10A4249CD1FA}
File Created Time : 6/28/2013 5:46:02 AM
CLSID Modified Time: 2/12/2014 9:54:22 AM
Microsoft         : No
File Extensions   : .SendToIncinerator
File Attributes   : A
File Size         : 2,155,152
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : MShellExtMenu Class
Disabled          : No
Type              : Context Menu
Description       : MagicISO Shell Extension Module
Version           : 5, 3, 0, 198
Product Name      : MagicISO Shell Extension Module
Company           : MagicISO, Inc.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\MagicISO\misosh64.dll
CLSID             : {DB85C504-C730-49DD-BEC1-7B39C6103B7A}
File Created Time : 10/4/2014 6:41:04 PM
CLSID Modified Time: 10/4/2014 6:41:05 PM
Microsoft         : No
File Extensions   : *, Directory, Folder, opensearchfilefolderresult
File Attributes   : A
File Size         : 43,520
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : NVIDIA CPL Context Menu Extension
Disabled          : No
Type              : Context Menu
Description       : NVIDIA Display Shell Extension
Version           : 344.65
Product Name      : NVIDIA Shell Extensions
Company           : NVIDIA Corporation
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Windows\system32\nvshext.dll
CLSID             : {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9}
File Created Time : 11/13/2014 11:57:26 AM
CLSID Modified Time: 11/13/2014 12:03:23 PM
Microsoft         : No
File Extensions   : Directory\Background
File Attributes   : A
File Size         : 61,640
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : RUShellExt Class
Disabled          : No
Type              : Context Menu
Description       : Revo Uninstaller Pro Extension
Version           : 1.0.0.3
Product Name      : Revo Uninstaller Pro Extenison
Company           : VS Revo Group
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RUExt.dll
CLSID             : {2C5515DC-2A7E-4BFD-B813-CACC2B685EB7}
File Created Time : 6/28/2013 8:26:20 PM
CLSID Modified Time: 6/28/2013 8:26:21 PM
Microsoft         : No
File Extensions   : .exe, .msi, exefile, Folder, opensearchfilefolderresult
File Attributes   : A
File Size         : 123,120
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : Spybot-S&D Explorer Integration
Disabled          : No
Type              : Context Menu
Description       : Windows Explorer context menu integration
Version           : 2.3.39.113
Product Name      : Spybot - Search & Destroy
Company           : Safer-Networking Ltd.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Spybot - Search & Destroy 2\SDECon64.dll
CLSID             : {44176360-2BBF-4EC1-93CE-384B8681A0BC}
File Created Time : 11/2/2014 6:40:12 PM
CLSID Modified Time: 11/2/2014 6:40:13 PM
Microsoft         : No
File Extensions   : *, Folder, opensearchfilefolderresult
File Attributes   : A
File Size         : 484,304
.NET Extension    : No
Digital Signature :
==================================================
==================================================
Extension Name    : STKContextMenu Class
Disabled          : No
Type              : Context Menu
Description       : Send to Kindle Context Menu dll
Version           : 1,0,1,240
Product Name      : Send to Kindle
Company           : Amazon.com, Inc.
My Computer       : No
Desktop           : No
Control Panel     : No
My Network Places : No
Entire Network    : No
Remote Computer   : No
Filename          : C:\Program Files (x86)\Amazon\SendToKindle\stkContextMenu_240.dll
CLSID             : {90DD7445-E924-4c6e-92AC-01F8C3A7E0C7}
File Created Time : 11/4/2014 1:40:41 PM
CLSID Modified Time: 11/4/2014 1:40:41 PM
Microsoft         : No
File Extensions   : AllFilesystemObjects
File Attributes   : A
File Size         : 255,808
.NET Extension    : No
Digital Signature :
==================================================

Hi,
In addition to above suggestions, please help to collect crash dump file for explorer.exe, let's see what exacted file cause your issue:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open explorer to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Onedrive and shared the link here.
Kate Li
TechNet Community Support

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Update for RDP 8.1 Windows 7 SP1 changed explorer right click context menu

I have a 4 pcs and 3 nas drive on my network. previous to the update I could view my pcs and nas drives in explorers right pane left click one and access the folders on it. since the update I can no longer do this because "remotedesktopconnection"
has been added as the default (previously it was "open") to the right click context menu. can someone help me change this back so when I right click a network computer icon in explorer I only see:
open
AND NOT                              remotedesktop
open in a new window                                                                                       open
create shortcut                                                                                                 open
in a new window
                                                                                                                       create
shortcut
the exact update that makes the change is: kb2592687

Hi
Theoretically it could be done by modify registry. For example you could
modify right click menu on .exe file by changing values under
HKEY_CLASSES_ROOT\exefile\shellex\
However there are some problems that I cannot define that what kind of “file”
the network computer is.
And I found no article specific to this.
If you really need to restore your context menu and also need this update, I
suggest you uninstall this update first. Then back up your registry, install it
again. This time using process monitor you could record all registry modifications during
this update installation. It might take lots of work.
I tried to do that for you, unfortunately this update has been deployed in our environment which cannot be uninstalled from update history.
For more information about process monitor
https://technet.microsoft.com/en-us/library/bb896645.aspx?f=255&MSPPError=-2147217396
Regards
D. Wu
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After you install the Acrobat X 10.1.10 update on 64-bit Windows 7, the Acrobat context menu choice is corrupted on Windows Explorer.

Apparently this is a recurrent bug with updates, e.g. some people had problems with an older update too (Acrobat X context menu missing | 64-bit Windows 7)
Running: regsvr32 "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements\ContextMenu64.dll"
reports success, but nothing changes, the Windows Explorer context menu still shows blanks for Acrobat/no text (though clickable and launches Acrobat) Other context items are fine.
Any help is greatly appreciated. Thanks, J

Hi Jed27,
Please try repairing Acrobat and check if it rectifies the issue.
Regards,
Rave

Viewing Vista Folder Containing Palm Stuff Crashes Window Explorer

After I install the Palm software, it creates a directory in my Documents folder. When I open the Documents folder, Windows Explorer crashes. After I uninstall the Palm software, I have no further issues. So, I tried to be clever and create a folder called Palm Stuff and installed the software in that folder. This worked, excdept when I sync for the first time, it creates a new folder in the Documents folder for the synced info and I am back to where I was. How can I change where that folder is created when I sync?
Dave
Post relates to: Centro (AT&T)

There are registry entries that need to be deleted to completely remove Palm desktop. Here are the uninstall instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to Start --> Documents -->
Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your palm desktop from the CD and do a hotsync. When it asks for a username, use the name that is in the upper right corner of the hotsync application on your Centro.
Post relates to: Palm i705

Windows Explorer crash when opening a specific Adobe system folder

When I open "C:\Program Files\Adobe\Acrobat 8.0\Acrobat" to view the folder's contents, i get a "Windows Explorer has stopped working" error pop-up. It ONLY happens when trying to view that specific folder. It has no effect on the actual operation of the Adobe program. I am running it on a Dell XPS 420 with Vista Home Premium 32bit.
Here's a screenshot of the problem:
http://i13.photobucket.com/albums/a272/HiFiSi/Miscellaneous/adobeproblem.png
Thank you in advance for your help.

That would seem to be a Vista/Permissions problem... you might search at
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

Windows Explorer folder context menu crash

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