Digital Signature Authentication

We have developed a form that requires multiple digital signatures. With each signature, it is forwarded on to the next manager via a submit button and the form attaches to a new email. Last week I updated the form and added a new person's email address to the drop-down menu along with their email address. I extended the rights for users and it seemed to be working beautifully. However, as of late yesterday users were getting a message stating they could not sign and some previous signatures had the ? mark as those signatures could not be authenticated. HELP! I don't know if its a problem with the digital signature or I did or didn't do something??

Hi Sandi,
First up, I highly doubt that this is related to the validity of the Reader Extension credential, nor is that something you even need to worry about.
If one of the signatures is in an unknown state (the question mark icon) then there is a prompt to warn the next signer that they are signing a file with signature problems, but it doesn't prevent signing from occurring. Let's get some background information to help figure this out.
First up, do you know what application is being used (e.g. Acrobat or Adobe Reader)? Next, what is the version of the application? Finally, this message that users are getting, can you tell me what it says verbatim?
Thanks,
Steve

Similar Messages

  • A problem about digital signature authentication

    Hi all:
    I just want to know how to implement the digital signature in the adobe form as well as its theroy, processing and the server condition. Please inform me any document available for reference.
    Thanks.

    The Digital Signature User Guide and Acrobat Security Administration Guide are of particular interest at the location Simon pointed to.

  • Use of active directory userid/password authentication instead of SAP R/3 User/Password for digital signature?

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  • Adobe PDF/Acroforms & Digital signatures/Integrity/Authentication/Non repudiation

    Hi folks,
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    Q1. That's right. But if the form includes fields for a username/password, this could be sent along with the rest of the data and used to authenticate the user. Or you could use other common means, but as you said, this has nothing to do with Acrobat.
    Q2. FDF can contain digital signature data. So the form would have to contain a signature field and the user would have to sign it. Assuming a self-signed signature, it's up to you whether to trust such a signature. The signed PDF is constructed from the original PDF that was served by concatenating the appended saves contained in the FDF. You can then validate the signature.
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  • Digital signatures with different versions of Reader

    I have created a form which requires a digital signature for approval. Typically, an employee will complete the form in Reader and forward it to a supervisor for approval. The supervisor needs to sign it digitally and forward it to me.
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    Any help is appreciated! Thank you!

    If you are creating your forms in Acrobat 9 Pro. and then Reader-enabling them for digital signatures, then recipients of the form will need to use at least version 8 of the Adobe Reader. Also, you'll need to do a few things during the authoring stage of your form, if your form changes by role (i.e., additional data is entered, annotations, or multiple signatures). Mainly you'll need to use a certification sig. for the first signature and set permitted changes after certifying.
    You can find a lot more detail on best practices on developing forms for multiple signatures in the Digital Signature User Guide at:
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    The guide also explains how to validate documents (authenticity validation and document integrity validation).

  • Adobe Acrobat - Digital Signatures Security

    Hi,
    The business I am working for is making a push for online fill in forms for simplicity and less paperwork. At the moment they are using word docs with fill in sections that are terrible to deal with and still require you to print them out to sign it.
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    I have done some reading around and it seems to suggest that you are able to intergrate windows user accounts with adobe security somehow, but I am unable to find how to do this. I also don't have access to any of the windows security certificates so I will need to pass on information to the external IT company that manages it for them to do.
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    Or if there is a better way of doing this let me know.
    Thanks

    Hi,
    You don't need to do anything. If the user has loaded their digital ID into the Windows Certificate Store (or the Mac Keychain) then Acrobat (and when I say Acrobat I mean both Acrobat & Reader) will pick up the digital ID and make it available at signing time in the Sign Document dialog, "Sign as" drop-down menu.
    Steve

  • Confused about digital signatures

    Please refer to this archived thread:
    http://www.adobeforums.com/webx?128@@.59b4d8d6
    I'm researching digital signatures because we have a request form that was created in Acrobat 7.1, and that a user signed by creating his own signature in Reader 8.x. In Acrobat 7.1, I see a message when the file is opened that it has been digitally signed, and it verifies the signature. I'm trying to figure out whether that signature process would satisfy an auditor as to its authenticity.
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    >But according to the above thread, I'd need at least Acrobat 8.0 to "enable" a PDF to be signed. What does that mean?
    It means that you need to use Acrobat 8.0 Professional or above to
    prepare a PDF in a special way.
    If this is not done, Reader cannot sign it.
    > The form I received, by all appearances, *was* signed.
    One possibility is that the person who signed it was not clear about
    what software they actually have.
    >
    >Also, what does the 500 signature limit mean?
    The EULA gives the legal details that lawyers would apply. It has
    seemed that each copy used counts towards the 500. If there is ANY
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  • Digital Signatures with Smart Cards

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    Thanks in advance,
    Ricardo.
    Message was edited by:
            Ricardo  Quintino

    The SmartCard device is present at the frontend PC - and that's the place where the digital signature operation has to take place. Important is the "What You See Is What You Sign" principle: it has to be ensured that the data that is to be signed (using the private key stored on the SmartCard) is exactly the same as the one that is displayed to the user.
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    Notice: it is possible to attach the certificate (-> public key) which has been used to sign the data to the signed data.
    Regards, Wolfgang

  • How to configure CoSign Electronic Digital Signatures for UCM 11g

    Hi everyone,
    current I am doing a UCM poc with CoSign Electronic Digital Signature for a customer, this case is that when user approve a check-in PDF document in workflow, the user can use "sign and approve" to invoke the electronic digital signature action.
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    Take a look at this chapter in the manual http://docs.oracle.com/cd/E23943_01/doc.1111/e10978/c03_repository.htm#CSMRC1611
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  • Digital Signatures for cProjects Approval

    Hi Folks,
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    Procedure
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    2004s on SAP Service Marketplace at service.sap.com/adobe u2192 Media Library u2192
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    Kind regards,
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    Edited by: Prashanth on Jan 25, 2011 1:21 PM
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    Hi,
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