Digital Signature problem with 8.2.3

Question

In my group, some associates have Adobe Professoinal 8.1.3 (me included) and others have 8.2.3.  I am having people digitally sign documents using their PKI token given to us by the company.  When digitally signing, I am still able to write in my own reason in the reason drop-down, but the users with 8.2.3 are unable to do so.  Ultimately, I have 2 questions:
1)  How can I enable those users of 8.2.3 to write in their own reasons?
2)  How can I clean up that drop-down list and delete reasons that I don't use at all or stopped using?
Thanks.

Answer 1

Hi,
Here is how to enable the Reason field to show on the Sign dialog:
Select the Edit > Preferences menu item (Windows), or the Acrobat > Preferences menu item (Mac)
Select Security from the Categories list box
Click the Advanced Preferences button on the Security Preferences panel
Select the Creation tab on the Digital Signatures Advanced Preferences dialog
Select the Show reasons when signing checkbox. I would also highly recommend you select the Include signature's revocation status when signing checkbox as well.
Click the OK button on the Digital Signatures Advanced Preferences dialog
Click the OK button on the Preferences dialog
The Reasons are stored in the registry at HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\<version>\Security\cPubSec\cReasons on Windows on in the corresponding location in the plist file in the users Preferences folder on the Mac.
Steve