Direct wireless connection of officejet 7500A

I am wanting to have my new printer set up via a wireless connection to my computer but I am unable to do this as I cannot locate the 'wireless direct' option on the touch screen. - Have been through 'wireless' menu but it is not listed.

Hi @woodsman1 , and welcome to the HP Forums.
I see you are looking into wireless direct. This printer does not have a wireless direct feature. The connection type options are USB cable, ethernet or wireless connection.
For more information, I am including the printer specifications:
HP Officejet 7500A (E910a and E910c) Wide Format e-All-in-One Printers Product Specifications
Please let me know if you have any questions. Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

Wired and Wireless Connections to OfficeJet 8620?

We have a small wired Ethernet network. We are planning to install an HP OfficeJet 8620 multi-function printer tomorrow. I understand that for a wired-only Ethernet network, I would just connect the OfficeJet to our router, then install the drivers on each workstation.
Unfortunately, our situation is more complicated than that. Several people want to use wireless devices to print to the OfficeJet 8620. We have a working wireless network in place, and the wireless devices are able to access it without problem..
All devices on the network (wired and wireless) use the same router, which has both wired Ethernet ports and wireless capability. So, everything is on the same network, going through the same router.
From reading the 8620 documentation, it looks like you can only have a wired OR a wireless connection, but not both. Apparently connecting a CAT-5 cable to the Ethernet port on the printer disables the wireless capability of the printer.
If that is correct, what can we do to enable both wired computers and wireless mobile devices to print to the 8620, given the network structure I have described above?
Thanks very much for any assistance you can offer.
This question was solved.
View Solution.

Hi,
You can setup as shown on page #7 of tyhe following guide:
http://www.hp.com/ctg/Manual/c00389927.pdf
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Wireless connection for officejet 4500

I just replaced my router and now I'm having problems reconnecting my officejet 4500.

Well on this printer you go into the front panel setup which you would hit the setup rench symbol to the right of the machine than find network and then under network setting you will see wireless setup wizard when you select that option then to put in the passphase you do it like texting you keep pushing the number until it turn into a letter or number for you so it like texting when you put in the passphase. Now the passphase was setup when you got the new router so if you don't remember it contact the router company or it may be on the router and you put in the front panel like texting. I attached a document on how to reconnect to the network. Maybe this step by step process will help you out on resolvinfg the issue your having.
Thank you for being a Valued Hp Customer
Step one: Prepare for installation
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
Administrator privileges or password (Vista)
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Exit all applications running on your computer.
Disconnect any USB or Ethernet cable that is connected to the product.
If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before continuing.
Go to the Printers folder:
Windows XP: Click Start , and then click Printers and Faxes .
Right-click the icon for HP product, and click Delete to remove it.
Step two: Connect to the wireless network
The following video demonstrates how to set up a wireless connection between your product and a wireless network. The product shown in the video is the HP Officejet J4680. The outside of the product might look different, but the steps are similar for your product.
Setting up a wireless connection using the contol panel
Follow these steps to connect the product to your wireless WLAN 802.11 network.
Press the Setup button ( ) on the product control panel.
Press the Arrow buttons ( ) to highlight Wireless Menu , and then press OK .
Press the Arrow buttons ( ) to highlight Setup Wizard , and then press OK .
The Wireless Setup Wizard searches for networks, and then displays them in a list.
Press the Arrow buttons ( ) to highlight the network name (SSID) that you gathered in the previous step, and then press OK .
If prompted, enter the WPA or WEP key:
Use the alphanumeric keypad on the product control panel to enter the passphrase.
When you finish entering the passphrase, press OK .
Make sure the product successfully connects to the network before continuing to the next step.
Step three: Decide whether to install with the product CD or download the software
Don’t worry if you don’t have the product CD! You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
Step four: Install the product software
To install the product on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the product wirelessly over the same network.
IMPORTANT : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation will fail.
Method one: Install the software with the product CD
Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
If the installer does not start automatically, follow these steps to start it:
Windows XP: Click Start , click My Computer , and then double-click the CD drive.
Follow the on-screen instructions to start the installation.
NOTE: If you previously installed the software and are changing the connection type from USB to wireless, click Add a device when the Uninstall the software or Add a device window opens.
If prompted to choose the type of installation, review the following information
The Recommended type of installation allows you to take advantage of all your product features.
When prompted to choose a connection type, select the Network type, not the USB type.
Follow the on-screen instructions to finish installing the software.
Method two: Download and install the software from the HP Web site
Follow these steps to download the software, and then install it.
Step one: Download the software
Many products have more than one driver option on the downloads page. Choices might include a Basic type, and Full Feature type. If both options are available, the following information might help you decide which driver to download.
Follow these steps to download the product software and save it to your computer.
Open a new window to browse to the Select Software and Drivers page:
Right-click this link, Select Software and Drivers , and then click Open in New Window .
If prompted, type your product number. You might also need to click it in a list of similar products.
Click your operating system.
The Select Software and Drivers page opens.
Click the driver that you want to download. If you need help deciding, see the information in the previous table.
Click Download only . This option allows you to install the software at any time after the download completes.
Click Save , and then browse to the location on your computer where you want to save the file.
Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
Step two: Install the software
Follow these steps to install the downloaded software.
When the download is complete and you are ready to install the files, click Open Folder , and then double-click the downloaded file. The file name ends in .exe .
NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then double-click it.
You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
Follow the on-screen instructions to start the installation.
NOTE: If you previously installed the software and are changing the connection type from USB to wireless, click Add a device when the Uninstall the software or Add a device window opens.
If you downloaded a Full Feature driver, the installer might prompt you to select the type of installation you want. (Skip this step if you downloaded a basic driver.)
The following information might help you decide which installation type to use.
The Recommended type of installation allows you to take advantage of all your product features.
When prompted to choose a connection type, select the Network type, not the USB type.
Follow the on-screen instructions to finish installing the software.
Additional Information
You can print a page of product information from the control panel of your All-in-One. The page includes information about the product IP address, MAC address, and network status. Follow these steps to print the information:
Press the Setup button ( ) on the product control panel.
Press the Arrow buttons ( ) to select Print Report , and then press OK .
Press the Arrow buttons ( ) to select Network Config , and then press OK . The Network Configuration Page pr

No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

Ethernet/wireless connectivity issues with Airport Express

I am having problems with my PC seeing my newly aquired AE and was hoping someone can help, none of the topics already discussed seem to be exaclty the same as my issue.
Scenario:
* iTunes on the PC does not detect the AE so I cannot play my iTunes setup through my stereo.
* The PC can ping the AE.
* The PC can configure the AE if I open the AirPort utility and go to File, Configure Other and enter teh units details.
* Both laptops can connect to the AE via iTunes and the AE Utility also picks up the device.
Equipment
* I have an Open Networks 625W 4 port ADSL router with wireless included in the unit.
* My PC is connected to my LAN via ethernet and is running Windows Vista fully service packed.
* I have two laptops both connected via wireless on my LAN and all devices (ethernet and wireless) can see each other.
* I have an AE with latest firmware and the latest version of the Airport Utility running.
* The bonjour service is running on the PC.
* I have tried turning the PC's F/W off with no change.
* I have tried connecting one of the laptops to my network via ethernet and had the same issues as the PC.
Configuration:
I have tried many different methods of configuration but the one that has me working this far is-
* Joined to a wireless network.
* Using DHCP (and getting IP addresses fine off the third party router)
* Connection sharing is off by default so its working in bridged mode.
Its almost as if the router is not allowing those packets related to Airtunes to pass through from/to the wireless router(and I have tried so many different settigns there). I believe Bonjour is required and Im not sure if any routers have issues with bonjour but I believe its encapsulated within IP packets (not sure on that though). Or Maybe some routers don't work in this scenario and I need to update to a Belkin Wireless G or N or other. Or maybe the software will only accept direct wireless connections if its configured for wireless - I have no idea and am losing hair fast.
Please, any help would be appreciated.

I finally cracked it!
I have enabled dynamic routing with RIP v2 (v1 works too), enabled multicast with IGMP proxy and used a bridge filter allowing all traffic between the LAN and the wireless networks. All three settings are required with my router. If I drop any of them AE from LAN to wireless will not work.

Officejet 7500A Wide Format printer connects intermittently to computer through wireless network

I have a recently purchased Officejet 7500A printer that I would like to use wirelessly. I have an Apple wireless router and am running Windows 7 on my computer. The printer and computers individually connect to the network and there are no issues with the router. The issue is with the connection between the computer and printer. I can print things from my computer by emailing the file to the printer, but only sometimes does it work through directly printing from the software. I have tried to scan from my computer and from the printer, but get the same error message from both that there is no communication between the printer and computer. I suspect it is a firewall issue, but am not sure how to modify the settings to allow this communication to occur. I have the windows firewall and have Advanced System Protector software, but have disabled the windows shield in that software. Help?
This question was solved.
View Solution.

So do you have multiple anti-virus systems installed on your PC (even if they are not all active)? If so, this can certainly lead to bizarre behavior.
I would pick one system, uninstall others using their own unistallers (restarting the PC after every uninstall).
With the one you chose to have on your system, make sure it is updated to the latest rev.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet 6500A Plus will not maintain wireless connection reliably

For the HP EXPERTS on Expert Day, April 18, 2012:
B.L.A.T. (Bottom Line At Top): We have an HP Officejet 6500A Plus purchased about 5 months ago. We wanted to use it as a wireless-connected printer in another room besides our home office. It is useless to us because it will not maintain its wireless connection, even sitting just a few feet from the router in the same room. Except for numerous hours of troubleshooting, we have left it sitting powered up, but unused and idle, for almost the entire 5 months in our home office. DURING ALL THAT IDLE TIME, IT HAS LOGGED OVER 3,200 DISCONNECTS, at a consistent rate of 24 disconnects every 24 hours, even though it ALWAYS reports that the wireless signal quality is “EXCELLENT” (all this is according to the Wireless Network Test Reports we’ve printed throughout the last 5 months). So our question is, what is it that this printer is trying to do once an hour over a wireless connection that is causing these thousands of disconnects? And how can we stop it?
NOTE! Before you round up the usual suspects (namely our router and our PC firewalls) please note that we also bought an HP Officejet Pro 8600 Plus ON THE SAME DAY as the Officejet 6500A Plus. The 8600 was also installed with a wireless connection, and has worked without a single network issue for the entire 5 months.
NOW, FOR THE REST OF THE STORY…
WHO WE ARE: My wife and I have worked on HP equipment for 33 years, starting in 1979 as corporate customers of HP when we worked for Exxon; then we both worked for HP directly for 17 years; and we’ve now used dozens of pieces of HP equipment in our home during the last 12 years in retirement. We’re primarily software folks, so we’re not exactly experts in hardware and networking, but on the other hand, this ain’t our first rodeo either.
OUR CONFIGURATION:
PC’s – All running Windows 7 x64 with all important patches applied and Norton Internet Security 2012: HPE-270f and HP AIO 200-Quad, each with full 6500A and 8600A drivers installed on wireless connection. These 2 PC’s themselves can connect either wirelessly or via Ethernet to our home network. The 270f has a dual-band wireless board. Both bands work. We also have a new dv7t laptop with only the full 6500A driver installed via wireless connection. The laptop is now upstairs and it’s connected to our home network wirelessly without any issues. (This is where we had hoped to also put the 6500A, but it needs to work reliably via wireless connection.)
ROUTER: Netgear N600 WNDR3700 providing Ethernet and wireless networking. Router provides a very strong wireless signal throughout the house. No wireless problems with any other equipment including an iPod, two Kindle Fires besides all the HP equipment.
PRINTERS: Besides the two HP printers, the HPE-270f PC has a Canon MP960 installed on it. And if we can’t get the 6500A working right or replaced with something that does work right, we may be buying our second Canon printer. By the way, on the 6500A, ePrint and App’s are set to ON, but of course they’re not being used, just like everything else on this AIO.
OTHER: We also have a Sonos music system that connects to our network via Ethernet and has its own proprietary mesh network (on another frequency) for transmitting ripped music wirelessly to speaker units throughout our house. (If you aren’t familiar with this totally cool system, check out sonos.com). We’ve never seen any evidence of interference between these two wireless networks, or our wireless phone sets either.
HP TOOLS AVAILABLE ON ALL 3 PC’s: HPU
UPDATE 5.003.001.001 (reporting everything up-to-date); HPHDU 3.1.0.17; HPPDU 5.0.0.015 and HPNDU 4.3.0.002.
SYMPTOMS: The 6500A Plus installs quickly and easliy, and connects wirelessly just fine during installation. But sometime over the next hour (usually less), it disconnects and won’t print from PC applications. Sometimes the application puts up an “Unable to communicate with printer” screen, even though the PC usually thinks the printer is “ready”. Other times, the PC thinks the printer is offline (but printers don’t have “offline” buttons anymore!). Often, if you just leave everything alone, the 6500A will somehow reconnect and print out the spooled file 5-30 MINUTES later. So it does usually seem to be able to recover given some time, but that doesn’t always fit our schedule! Occasionally, turning the wireless radio on the printer off and back on will fix it right away. But usually, you have to power the printer completely off, and then back on. As far as we know, that always fixes it…..until the next disconnect a few minutes later!
PREVIOUSLY TRIED: After reading some of HP’s wireless network support websites, I manually assigned a fixed IP address to this printer. It didn’t seem to matter; according to the wireless network test report, it still logs disconnects at the rate of one per hour, and all the failure symptoms were the same.
We also dabbled a bit with setting this printer as “trusted” to the Firewall, but that didn’t seem to matter either.
Next, we connected the printer via Ethernet. The printer immediately started to work, even though it had just been in its “failed” state over the wireless connection. As far as we know, it never failed while connected via Ethernet. This seems to point to a purely wireless hardware/firmware problem on the printer itself.
Late last year, I tried two different chat sessions about this with the inter-continental AIO support teams, each one lasting several hours. Unfortunately, none of their optimistic solution scripts seemed to fit our problem. They both seemed determined to reconfigure the 6500A as a TCP/IP printer, which of course worked fine initially, just like everything else. At this point, they would understandably want to close the chat. But 20-30 minutes later, we could no longer print to it. During the second chat, they got into one of our PC’s remotely and effectively turned off the spooler (by selecting “Print Directly” or something like that). After that, all was well again (as usual) UNTIL the printer disconnected, at which time attempting to print from that PC would HANG the application (since the spooler was no longer buffering) and eventually hang the whole PC. One giant leap backwards. That’s when I gave up on the multi-hour chat sessions.
The three diagnostic utilities (HDU, PDU, NDU) have been tried over and over. When the printer is in its disconnected state, the DU’s usually don’t detect the 6500A at all, or if they do detect it, they are unable to fix anything. Frankly, it’s easier to just power the printer off (which takes about a minute) and power the printer back on (which takes more than a minute) and then wait for the spooler to kick in (usually about 30 seconds). BUT WE DON’T CONSIDER THAT A SOLUTION!!
B.L.A.B. (Bottom Line At Bottom): We have used up nearly the entire black ink cartridge and at least a ream of paper troubleshooting this brand new printer, to no avail. This printer is useless to us unless it can maintain a wireless connection reliably. Please help!
Thanks –
Bob and Jane
(Note: we have an appointment from about 11:20 am EDT – 1 pm EDT, 8:20 am PDT till about 10 am PDT)

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

HP Officejet Pro 8500 a910 wireless connectivity issues?

I have a HP Officejet Pro 8500 a910 and It was working fine. I got a new router and it was still working fine. Second night of having everything set up it stops working and shows as offline on my computer. It will print information about the printer from thecomputor but will not print out any other documents.

I'm having the same issues. In my case, first I updated my MacBook Pro to OS X 10 Mavericks. A few days ago, the Actiontec gateway router provided by my ISP Frontier Communications ceased to function. Frontier sent a Netgear 7550 gateway router to replace it. I installed it according to directions. My email capability and home network went down. Frontier helped to restore the email but the techs I worked with couldn't figure out what to do to restore my wireless network. The router's setup would not allow me to replace the WPA Shared Key with the wireless network password I used previously. So, I updated the ASUS range extender and all the wireless devices that were on my home network with the new WPA key. Both printers, the Officejet Pro 8500A 910 and a Brother wireless laser, will not network. The Officejet blue wireless icon no longer lights up. I uninstalled the Officejet's software and then downloaded and installed the latest software and drivers for the Officejet Pro 8500A 910. The HP Network Configuration printout indicates that its network status is ready and the active connection type is wireless. I had it connected to my Mac with a USB cable so I could reinstall the software and drivers. When I disconnected the cable, I lost connection to the Officejet and couldn't print. the HP utility could not establish a wireless connection even though I did input all the new router settings. The Officejet thinks it's wireless but it isn't. I can only conclude that my Officjet is delusional. It's not all that old, but could it be ready for the all-in-one graveyard?

OfficeJet wireless connection problems

I am hoping someone can help me as I have exhausted every option I can find.
I bought an OfficeJet 6830 All in one printer. I have several devices that need access to it.
My desktop Dell uses a USB cable to connect to the printer and it works well.
I have three laptops that I would like to connect wirelessly to the printer, but I can't get any of them to identify the printer.
I can install the printer using a USB cable, so I know the software and drivers will install.
When I set up the printer, I set up the wireless connection. The printer attaches to my Actiontec router (FiOS) and I can log into the router to see the device. It shows it as active. The blue light on the front panel of the printer is on and solid. I can check the settings in the printer and it shows the correct SSID and correct format for an IP address. I have set it up as a static address in the router and manually set it in the printer.
The problem occurs when I try to install the software on the laptops. I get to the point wher I specify the connection as Wireless and the software attempts to find the printer, but it never finds it. I have tried manually typing in the address for the printer, but this does not help with discovery.
I even tried installing the drivers and software using the USB cable which was successful. I then tried to convert the connection from USB to Wireless, but I don't think the software was waiting long enough for the printer to establish an IP address, because it would show a panel that stated the printer was connected to the network but waiting on an IP address. I would select Wait for the printer to establish an IP address, but even after the printer's blue light stopped flashing and stayed solid, the software still cannot find the printer.
Anyone have further suggestions I might try to get it connected to my laptop?
I would hate to ship back the printer, but if I can't print wirelessly, then I need to find a better printer
Thanks.
Update:
I found the Actiontec article and reread it twice before noticing that AES encryption was needed rather than the TKIP/AES I was using. I changed it to AES and I was able to install the software and get the printer to communicate with the laptop over the wireless connection.
Unfortunately, it didn't last very long as it is again refusing to communicate between the laptop and printer.
Does anyone have a clue what's going wrong?
Thanks

Hi blbower,
Well, by the sounds of things we may have our work cut out for us.
Let's start off right frm square one.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Please remove the usb cable from the Windows XP computer and from the printer and leave it disconnected until further notice.
If you have already attempted to install the software and drivers on the Windows 7 computers, please click on the following link for Uninstalling the Printer Software. I suggest you do this for each computer so that we are starting off clean.
Once the uninstall is complete, please restart each computer so that the changes take affect.
If you have any firewalls or anti virus protection running, disable it on each and every computer.
This next link is the HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers .Please save this file on each computer to the Desktop so that it creates its own icon.
Double click the new icon and follow the instructions for the installation.
These steps will need to be done on each system.
On the printers main display, we are going to need to reset the Network Defaults so that it starts off fresh.
On the front touch panel, scroll to the right to the Setup option, go to Network set up and then to Restore Network Defaults. Press YES to make the changes.
Once it has been reset, go to the Network Setup option once again and this time select Wireless Set up Wizard. Once this is complete you will then see an IP address that you can add to each computer on the portion where it asks for a connection option in the installation.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks once again for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Can't configure Wireless Connection to HP OfficeJet Pro L7780

I recently purchased both my iMac 24" 2.8GHz computer with OS x 10.5.2 and HP OfficeJet Pro L7780. I was able to use the HP setup CDs for my Windows laptops and configured them to use the printer in a wireless configuration.
The iMac is creating the headache (actually I think it's HP causing the headache). When I try to install HP's driver 9.7.1 using their utility, it is unable to detect the L7780 in a wireless configuration. The moment I connect via USB or wired Ethernet, the printer is detected without a problem. My printer is located @ 192.168.1.30, fixed IP address via a NetGear FSW308 switch. My iMac is fixed @ 192.168.1.100 and the gateway is 192.168.1.1
I spent hours on the phone with HP support and am still in the same spot... HP software won't find the printer when it is wireless. I can configure OS x 10.5.2 to use the internal L7700 series driver and put the IP address in the dialog box. The printer prints without issue using the OS printer drivers, but the other features such as scan and fax will not work without the HP software.
I can ping the printer and I can connect to the printer's EWS, but the HP software will not find the software.
Overall config: iMac wireless network connection to switch; Printer also wireless connection to switch.
So far HP is dumbfounded and all they can say is that I should call Apple because the printer software works fine when I connect the Ethernet or USB cables.
HELP!
Thanks,
Roland

Thank you for the thought. Yes, although my SSID is public, I have a WEP 128-bit security key. The printer, the iMac and my Windows laptops all connect to the wireless network without issue, as evidenced by my Windows laptops and iMac (if I use the driver included with OS X 10.5.2).
I can ping the printer from the iMac as well as connect to the printer's web interface, so connectivity exists. It is as if the setup software or the printer are trying to communicate using a port that or service that OS X may be blocking.
My OS X firewall is configured to accept all connections though... so that shouldn't be the issue unless there is a bug in accepting all connections.
Thanks,
Roland

HP Officejet Pro 8100 Wireless Connectivity Issue

Hi, I've just purchased the HP Officejet Pro 8100 and have not been able to connect via wireless to the home network. I've tried connecting to 3 different routers and no success. Steps I took were as follows.
Steps:
1. Insert Driver CD
2. Install HP Driver Software
3. Follow on screen prompt for wireless connectivity
4. Was prompted to connect USB cord temporarily
5. Prompted to select SSID
6. Prompted to enter WPA Security Key
7. Screen saying your printer failed to join the following Wireless network.
8. Humored myself and read all the troubleshoots. No good.
9. Downloaded and Flashed new firmware to Printer. New Firmware installed. Still did not help.
*One thing to note: On the Failure to connect to Wireless network Error on Step #7 it says something about MAC address filtering and to enable the above MAC address. The funny thing is there is no MAC address supplied above. The field is blank. All that aside, MAC address is disabled in the first place anyway. Just wondering why the printer software doesn't know the printers own MAC address.
Attempted to setup printer on the following routers...
Router #1
Router: e4200
Local IP: 10.0.0.1
Subnet: 255.255.255.0
DHCP Range: 10.0.0.10 to 10.0.0.59
SSID: "Kosmos 2.4" and "Kosmos 5.0" 2.4ghz and 5ghz bands respectively
Channel Width: 20mhz or 40mhz
Wirless Mode: a/b/g/n
Security Mode: WPA or WPA2 Mixed Mode
Router #2
Router: EA4500
Similiar Setup as Router #1
Router #3
Router: 2wire 3801HGV
Local IP: 192.168.1.254
Subnet: 255.255.255.0
DHCP Range: 192.168.1.64 to 192.168.1.253
SSID: "u2" *Eliminated Spaces in SSID
Wirless Mode: b/g
Security Mode: WPA2
If anyone could shed some light that would be great. Otherwise I guess ill be returning it very soon.

Now you know why you were unable to connect.
Absolutely. It should be broadcasting its own SSID.
This link goes to a factory reset document for your printer.
is your printer still in warranty?
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Can someone tell me how to connect my MacBook directly to my DSL cable modems BYPASSING by wireless connection?SING

Hi all. Can someone tell me how connect my MacBook directly to my DSL cable modem bypassing my wireless connection? thanks in advance.
(the Maverick upload that was pushed out last month will not load for me -- keeps starting and stopping. just read a review where someone had the same issue and once they bypassed their wireless connection, it worked just fine.)

Ethernet.

HP 8600 OfficeJet continues to lose wireless connection

Hello - I just purchased this printer for the purpose of wireless printing from my iPad, iMac, iPhone, and the fact that the old HP was several years old and beginning to not work correctly. So the Windows Xp is also a factor in printing. The iPad, iMac, and iPhone did recognize the printer the first time and printed what I sent as a test. I read through the set up that is quite simple. The first time every device connected and was able to print to the printer. I even set up emails that would be used to send to the printer when I am away. This all tested out correctly. It is a secure network (entered my SSID key that was accepted) and if I have to use this printer on an unsecure network I'll take it back to the store. **** The very next day nothing worked because the printer lost the wireless connection. I went through the set up again to re-establish the connection. That worked fine. **** Even still the next day after doing all of that the printer was again not printing because it was not recognizing the wireless. I tried numerous things and as of this posting the printer will not work wirelessly or USB connected. I rebooted the router, computer (Windows xp), and printer. I went through the install again and the printer says it's connected. I do notice that the 'fan' that shows the wireless (blue light at bottom right) is off but the blue light is on. The power button light also flickers off and on. So, back to running all the set up and re-installs. I did this several times and pulled the USB plug when instructed by the set up. Still nothing. I also went through the printer to do the troubleshooting that the help suggests and the displays and reports are showing nothing that says the printer is not connected. The report actually says the wireless connection is working. None of the other devices that are wireless have ever had a problem on this router. Those work just fine. I read through this forum and didn't see anything that looked like the problem I am experiencing. What next? Thank you Daria This is the set up: Hp Officejet 8600 wireless printer Windows XP SP3 DirectTV DSL wireless router

It seems that any little glitch, power loss, no paper etc, causes a major search on how to restore my HP Officejet Pro 8600 to wireless internet connectivity. (Networked with IMac and another PC with windows)Is there a reason that this happens and therefore a standard correction?

HP Officejet Pro 8600 Plus - no wireless connection

Hi,
I am now onto my second HP Officejet Pro 8600 Plus. The previous one froze entirely. This one switches on ok, but is unable to connect to my wireless router (even when it is inches away from the router). The blue wireless indicator is constantly flashing, and when I try to set up the wireless connection is just says "searching" and the screen never changes. I have tried restoring factory defaults and restoring network defaults.
Does anyone have a solution please?
Glynn

You are not connecting to your wireless router if the blue (wireless) light is flashing. Move the printer to 3 feet away from the router. Set the router to a fixed wireless channel like 1, 6 or 11 never 'auto' try all three. Use 20 Mhz only or 145Mbps depending on the router. Power cycle both. Connect to your SSID using WPA2-AES encryption with your password. Have to connect to the router successfully first.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Problem Connecting HP OfficeJet Pro 8500 a909g to Wireless Router LinkSys EA6300

Hi- Please help. I just got a new computer and am trying to set up my printer wirelessly to connect to my computer. With my old computer, I had it connected via a wired usb connection because I could not get the wireless setup to work. I would like to get the wireless figured out now that I have multiple devices.
I tried to connect my printer (HP OfficeJet Pro 8500 A909g) to my wireless Router (Linksys EA6300), followed the prompts 'Setup -> Network -> Wireless Setup Wizard' on the front pane of the printer. It was unable to find my wireless router. I tried putting in my router name/SSID and WPA password and it still cannot locate the router. I am assuming this is a router setting issue, but I am not sure what to change to get my printer to be able to find the router for the wireless connection. I would really appreciate if someone could help me.

Hi,
To better understand the issue, can the printer see other networks in your area? can your PC see multiple networks or only your router's SSID (in order to deny any issue with the wireless radio of the printer).
As I can see the EA6300 is a dual band router.
The first thing to check is that your router being set to broadcast a wireless signal using the 2.4GHz band, the pritner doe not support the 5.0GHz band and will not see a router configured to broadcast in such a band.
As well I would ensure that you do not have any other device which broadcast the same SSID as your router, as your router more likewly configured to broadcast both 2.4 ang 5.0 GHz bands (As a Dual Band router) I would also ensure that a different SSID being set for each band (e.g. home_24 / home 5)
YOu may contact the router service provider for further assistant with your router configuration, you may also try following its user guide below:
http://downloads.linksys.com/downloads/userguide/1224698309670/EA6300_combo_PDF_En-FrCA.pdf
Regards,
Shlomi
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Direct wireless connection of officejet 7500A

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