No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

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Hi all
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So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

Officejet pro 8000 printing wonky on magnetic paper

Hi
I have an Officejet Pro 8000 and have recently bought some Kodak magnetic paper for it. The paper is 650 gsm and although it prints fine it always comes out wonky. Does anyone know if its technically too thick for the printer? Or any other reason why it could be? And does anyone else use magnetic paper, maybe you could recommend another one?
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Hi,
Consumer inkjet printers do not support a Magnetic media
As you may find by the printer specification, 280 g/m2 is the maximum media weight the printer can handle for Photo Paper, it is definitely not intended to handle such weights..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hi there.
I connected Officejet Pro L7750 to wireless broadband router and all is well. Only problem is that all computers on the network can install the drivers and connect to the printer. How do I limit the printing capabilities only to 2 computers so the rest of the network won't be able to print to this printer?

Quite a few questions there, Sends, but I will do what I can to answer them.
I would first recommend buying a router, even if it is one that you won't connect to the internet and network this with your other PCs and the printer. This will give you the best functionality and results for what you are attempting to do.
Additionally, the Auto Off feature of the printer can be disabled, and is not affected by the connection type. You can usually go through the Setup Menu and select Tools to change the options there on the energy saving features.
Lastly, the auto off feature on your computer is a Windows question, but an easy one to answer. If you are on a laptop you can right-click on the battery in the service tray (bottom right hand corner) and change the energy conservation settings.
You might be better off installing the printer through the USB cord and alternating that based on when you are using it, but that would be optimal only if you are printing only a few documents on an irregular basis. A networked connection is the easiest to manage over several computers, honesty, but you do have some requirements for that connection and limitations as well.
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HP Officejet Pro 8000 printing question

Looking at printer but trying to get through manual, need to know if printing is reverse collated? I want to order checks but need to know if they should be stacked reverse order, or regular? I can't find it in book- anyone know?
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So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

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Hello,
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I am experiencing the same problem. Except I have never gotten mine to work. It prints out diagnostic sheets but will not print when I ask it too (wirelessly). Please help!

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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP OfficeJet Pro 8000 A809 printing line feed page after every job

I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

About printing from hp officejet pro 8000

Hi,
My question is on technical side. I don't know I should ask it in this forum or not, Yet I am going to ask.
I am using officejet pro 8000 printer in my project. I connect it to my machine and send the test report data to printer. Report is printed successfully, but after printing the report the power LED is blinking continuously. It means that printer is still waiting for some data to print. So please tell me that which character should be sent to printer to specify "END OF DATA TRANSMISSION".

I wanted to share what I found in case someone else has the same questions.
Microsoft 2008
Go to Print dialog box
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There is a "two-sided" option, and you can choose "off", "long-edge binding", or "short edge binding"
Once I did this and saved the settings, it also worked for Excel and Adobe.
The only issue with Adobe is that you have to follow these steps every time you print. If I just hit print without following the below steps, it will not print duplex. The steps are at the following link.
http://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html#main_Ma c_OS_print_double_sided
I expected the same dialog box that appears on the web brower to also appear with my other applications, and that is not the case.

HP Officejet Pro 8000 A809

after installing Snow Leopard I have been getting error messages saying the software for the printer was installed wrongly. I am then invited to authenticate, and it runs off and 'repairs permissions' then prints.. Doesn't say what permissions and the time taken is too short for it to be a full permissions repair.
The printer software, aside fom the initial install with Snow Leopard and the variousO.S. updates, was installed through the Software Update sub menu. I assume it is not a matter of user privileges though I nearly always run in a non admin and authenticate. I have a few times had issues with apps and only got by them by installing in root, but that seems not what is involved as a set of 'permissions' was apparently being repaired.
Incidentally I have just been ploughing through an 11 page posting on HP printers where some seemeed more intent on propounding canaon law than helping, so don't bother with a recitation of dogma such as on not using root.
I have just taken a download of the HP drivers from the Apple site so could delete the `hp drivers (If I can track them down) though I would like an opinion on the best way to then re install them. By the wy my OS is now 10.8.3

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8000 says ink is empty even with a new cartridge

I have a HP Officejet Pro 8000 printer in my office at work, and yesterday it said my magenta ink was empty, so we ordered a new ink cartridge. Upon replacing the ink cartridge with a brand NEW one, it still says it is empty and the light is still flashing. Of course, this printer doesn't print at all, even in black ink only, without all cartridges working. I am so frustrated.

I have the same problem, does anyone have a solution? The Magenta light is always flashing. I've tried cleaning the tip with nail polish remover, inserted the cartridge in and out about 100 times and the light is still flashing and says the cartridge is empty and replace with new HP cartridge. The cartridges have always been HP, $170.00 for 4 of them.

HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Printing to hp officejet pro 8000 wireless

After my 10-year-old DeskJet was incinerated by lightning, I purchased an HP OfficeJet Pro 8000 Wireless. Now I cannot print CD inserts; the driver says the printer is offline. However, I can then successfully print a Word document, for example, without making any changes.

Hi there,
On the IOS system, if you have e-print installed you have two options for printing wirelessly - through e-Print or AirPrint.
To print from AirPrint (which comes pre-installed on apple devices) , you take the route that you have outlined - if no wireless printer is found then there has been a problem during setup that you should be able to fix with the help of the AirPrint troubleshhoting steps below:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
If the e-Print app is installed you also have the option to print using the e-Print app. The route to printing here involves opening the appa nd selecting the content that you want to print. You'll still need to be able to find your wireless printer so if you have any issues, the troubleshooting guide below shoudl help:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Officejet Pro 8000 Wireless won't connect to my new Airport Extreme router

I have owned my Officejet 8000 Wireless printer for about a year and had no problems with it. However, my old wireless router wasn't fully Mac compatible so I couldn't secure it with a password. I now need a secure network, so I bought an Apple Airport Extreme router in December.
I installed the router last night and it is working fine on my iMac, my PC laptop and my iPhone.
However, tonight I am trying to set up the Officejet Pro 8000 with no luck. I've searched the posts here for 3 hours and am not finding the help I need. Based on the other posts I've read, I am describing my situation below.
I am trying to set up the printer from my Intel iMac with Mac OS 10.6.4
I am trying to set up the printer with the HP Setup assistant that I just installed from the printer software.
On the first wizard screen it tells me that my device is not configured (I agree)
Then I ask it to configure for a wireless network.
When I get to the Network Selection page, both my network AND my guest network (which I let my neighbor use) are shown on the list with full signal strength.
When I click my network and then continue, the HP setup wizard freezes, and I have to force-quit it.
When I click my guest network and then continue, I get the message that my network is not within the reach. (FYI, the printer is 10 feet from the router.)
I have tried powering on/off the printer, router, and computer at all different stages of the process with no luck.
For my Airport:
My radio mode is set to the most compatible choice
MAC access control is not enabled
Everything is WPA2 security
"Use wide channels" and "Create a closed network" are UN-checked
The channel is set to 11
I am happy to try the "Add network client" thing I saw on other posts, but I don't think I have a printer front panel where I can start the "WPS" (don't know what that is) process. If I do, it's not obvious and not in the HP manual.
My ISP is Comcast (cable internet).
I would really, really appreciate some help! Please let me know what information I forgot to include and I will be happy to provide it.
Thank you!
This question was solved.
View Solution.

First, you should be at 10.6.6, so please do Software Update (Apple menu) over and over until there are no more updates.
From where did you get the HP software for your printer? Was it labeled as being compatible with 10.6?
Finally, you will need to reset the printer so, let's do that:
Press and hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the
press the Cancel button three times, and release the Power button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

No wireless connection to Officejet Pro 8000 printer

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