Disabled phone with damaged power button

Hi
My iPhone is disabled due to using the wrong password. Now its saying to connect to iTunes. When I connect to iTunes, it is saying to respond in the iPhone. However, there is no response at iPhone. Moreover, the power button is broken. what to do now!!

Hi mashuqur,
If you are having issues with a disabled iPhone, you may find the following article helpful. Note: In order to bypass the password currently on the iPhone, it must be connected to iTunes on a computer that it has previously been synced with prior to the password issue:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden

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