Disappearing browse sequence

I'm using RH7 and Windows 7. The browse sequences for my CHM files are no longer being shown. I can see them if I select View immediately after I generate the CHM file. However, if I then open the CHM file from the output location, which is on my C drive, the browse sequences are no longer shown. I've deleted the CPD and BRS files, created a new window, double-checked the configuration and cannot find the problem. I don't believe I have made any changes to my system that could be causing this.

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  • Browse Sequences has disappeared

    I just noticed that when I open the HTML Help, I no longer
    have browse sequences. I used to have browse sequences. Yes, the
    browse sequences are defined and the Browse Sequences check box is
    checked on the Windows Property page. Is there something I need to
    do in RH7 that I didn't in RH6?
    Serious puzzlement.
    Bob Boller

    Well, I defined a new window and that made no difference. I
    still don't have the browse sequences displayed. The only unusual
    thing I can find is that I get the following error messages
    displayed in the output window when I do a compile.
    HHC5003: Error:
    Compilation failed while compiling http:\www.aldon.com.
    ehlpdhtm.js
    Processing keywords...
    Generating full-text search data...
    Compacting file system...
    The following files were not compiled:
    http:\www.aldon.com
    Finished compiling HTMLHELP in 142 sec(s)
    Compilation complete.
    I have used the RH Multi-FIle Find/Replace and also another
    tool to scan the entire project for the "http:\www.aldon.com"
    string and neither search tool found that string anywhere in the
    project. I have no idea if this is related to the non-display of
    the browse sequences.
    Bob

  • Browse sequence has disappeared.

    The browse sequences for my CHM files are fine when I select View after generating the help but when I open the CHM file from the output folder (on my local drive) I cannot see the browse sequences. This seems to have happened suddenly and for all of my CHM files. I'm using RH7 and Windows 7. Any help appreciated. Thanks.

    Hi there
    Perhaps you need to register the 64 bit version of HHActiveX.dll?
    My thought here is that perhaps you are using a 64 bit Windows system. And when that's the case and you launch the CHM from RoboHelp, you are actually launching the 32 bit version of the CHM viewer. But when you simply double-click a CHM file to open it up from Windows Explorer, you are usually launching the 64 bit version of the CHM viewer. So if the 64 bit version of HHActiveX.DLL isn't found, you aren't seeing the Browse Sequences or the Glossary Tab as those rely on this file.
    Check the thread linked below for info that may help.
    http://forums.adobe.com/message/3100155#3100155
    Cheers... Rick

  • Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

    Hi,
    I have Robohelp 8.02.208 running on a 64-bit Windows 7 machine. It has only been a few weeks since I moved from XP, but I don't know if this is connected to my issue of having a grayed out glossary tab and no browse sequences listed in my generated CHM.
    I had encountered a very simialr issue a couple or year ago, and thus I have verified in the registry that HHActiveX.dll is registered and properly located on my machine. All seems fine for that, but there is different twist: when I generate the CHM from Roboehlp and then click "View Result" everything works wonderfully. The problem is that as soon as I close that CHM, the browse sequences and glossary disappear. That is, I generate abc.CHM to C:\folderA and although everything is in place when I click View Result in Robohelp, if I later go to C:\folderA and open the same file, it has a grayed out glossary tab and missing browse sequences. And, not surprisingly I guess, if I send the CHM to someone else they get the same glossary-&-broswe-sequence-free result.
    I have looked over many forum disucssions on grayed out glossary tabs and missing browse sequences, but nothing seems to explain my particular issue. It leaves me scratching my head quite a bit.
    Any ideas?
    Thanks in advance :-)

    Hi there
    Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
    If you have version 9 I received this from a Question I asked of Adobe:
    ...you can get the 64 bit version of HHActiveX.dll in  RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install  folder>\Redist\x64\HHActiveX.dll"
    If RoboHelp 9.0 is  installed on your machine, this activeX control is already registered.  Otherwise you need to register this DLL.
    To register HHActiveX.dll,
    1> Run Command prompt(cmd.exe) as administrator
    2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
    3> This should show that the registration is done successfully.
    Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
    You might download version 9 and test.
    Cheers... Rick
    Helpful and Handy Links
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  • How do I remove a duplicate browse sequence from HTML help created with RoboHelp 8?

    One of my projects in a merged projects is showing two browse sequences in the merged system.  I've tried deleting the project from the merged system, recompiling, checking that the browse sequence doesn't appear in the merged system, then adding back the project.  The duplicate browse sequence appears again.  I've also checked the individual project and there is no duplicate browse sequence when I view iit.  Any ideas?

    Screen shot below.  Note that the browse sequence for NAACCR Data Standards and Data Dictionary is duplicated in the drop down.  A colleague helped me fix this by opening the .hhp file in Notepad and deleting a second entry under [MERGE FILES] for that component of the merged project.  This problem apparently happens when a merged project is copied and modified.  The .hhp file can end up with two entries for a component, one with a full path and one without.  I deleted the duplicate with the full path, recompiled, and the duplicate browse sequence disappeared.
    Thanks for trying to help.

  • Some topics skipped in Browse Sequence

    I'm using RoboHelp for Word X5.0.1. I inherited this project
    from another author and have made incremental changes over 5 years
    without having a deep understanding of RoboHelp. It's showing now!
    When I compile and run my .HLP, my TOC looks great, but when I use
    the >> or << keys to navigate down and up through the
    TOC topics, a few are skipped entirely.
    In the Browse Sequence Editor, the skipped topics are clearly
    listed in their proper positions. It's not that they're out of
    order --- they are skipped entirely. I've tried removing them and
    adding them back in. No luck. Anything else I can try?

    Hi Nicchip
    I'm pleased you managed to solve your issue. I'd also like to
    offer up some insight.
    I'm not sure if you realize it or not, but the way WinHelp
    (and RoboHelp for Word) works, is by managing special footnote
    codes that Microsoft Word is capable of adding to your document.
    From what you have described, it would seem that perhaps some of
    these got munged somewhere along the way.
    Unfortunately, as more and more time passes, you fall into a
    shrinking minority of users with RoboHelp for Word experience. As
    many folks are moving on to RoboHelp HTML and HTML based outputs.
    My advice to you (or anyone choosing to continue with
    RoboHelp for Word) is to ensure you take great pains to create
    detailed notes you may use later when problems like this arise.
    Personally, I envision the day when RoboHelp for Word will
    disappear entirely and be supplanted with RoboHelp HTML. (Or
    whatever the incumbent owner of the product will call it)
    Just thinking out loud... Rick

  • Exporting the Browse Sequence XML file for Use in Another Project

    When I generate a browse sequence based on the TOC using zero for the book level, instead of getting A, A1, A2, B, B1, B2, I get A, B, A1, A2, B1, B2.  The TOC runs through all 1st level items first, cycles back through all 2nd level item, then 3rd level, etc.
    My workaround was to auto-create the browse sequence at a 0 level and then manually manipulate it to output according to how my readers would actually read my online book (ie A Aa A1 A1a A1b A2 A2a A2b B B1 etc etc).
    Now that I have my browse sequence in the correct order for this project, I do not want to repeat these steps every time I create a new version of my OLH for the same guide after some minor updates have been made to the FM source.
    There is a file named whbrs.xml inside the output folder and it contains the browse sequence order I specified during my workaround steps.
    Is it possible to export this file to another location for use in another project referencing the same guide?
    This methodology is much preferred as I am working at an enterprise level with multiple documents (some numbering in the hundreds of pages) and do not want to have to manually use my workaround for each project I update over the next few years.

    Hi Kristopher
    You probably wouldn't want to use that particular file as it's an output file. You would likely have better luck using the ProjectName.BRS file as that one should be a source file.
    However, keep in mind that whether (or how well) this will work will entirely depend on having the recipient project using the same identical structure and identical file names.
    Cheers... Rick
    Helpful and Handy Links
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    Begin learning RoboHelp HTML 7, 8 or 9 within the day!
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  • Is there a way to set up browse sequences for project with multiple TOCs and conditionalized modules

    I'm using RoboHelp 9 with WebHelp output.
    I've got five outputs, one of which contains Help for common functions, while the other four contain Help for licensed modules. When a user opens the Help for a licensed module, the user sees the core Help and the licensed Help. In addition, files are conditionalized so that searching for unlicensed content from a licensed Help module brings up nothing.
    I've been troubleshooting problems with the Previous Topic and Next Topic which, thanks to William, I learned are related to browse sequences. After trying assorted configurations, I've got a couple of questions:
    Does RH support only a single browse sequence in a project, even when the project has multiple outputs & TOCs?
    If RH supports only a single browse sequence, does that mean there is no way to create a unique browse sequence for each separate output?
    If RH supports multiple browse sequences, what is the workflow?
    I also maintain a 'master' TOC that contains all the modules, both common and unlicensed. What I've done for now is to autocreate a browse sequence based on the 'master TOC'. When I generate output for a licensed module, which is conditionalized, I only see the TOC for that module and, therefore, can only browse between books and subbooks in that module. I've also verified that topics that do not appear in the conditionalized module, such as for another licensed module, do not appear in the Search results list either.
    Carol

    Me again, Carol
    You also asked about the functional differences between WebHelp and WebHelp Pro, so let me elaborate.
    I'm aware of only two major differences (other than the extra benefits of feedback analytics reports and management of "Areas" with authentication in RoboHelp Server).
    The behavior of Browse Sequences as explained above
    The fact that Content Categories are not supported in WebHelp Pro for this latest version 9.
    As for the Browse Sequences you are trying to provide for different modules (licensed, etc.): Multiple Browse Sequences are included in a single .BRS file. The sequences are defined in the XML within the single file.
    As a workaround (for either WebHelp or WebHelp Pro) you could create a NGP Help.brs. which you have already created for one module; then backup and archive it. Then, create a modification for the different module before you generate again. The NGP Help.brs. will need to have the same name as your project so you will have to manage the desired .brs file into the project folder when you generate that version. All of your other choices (TOC, Index, Conditional Tags, etc.) would remain the same for the respective modules.
    Finally, I note that you are apparently generating WebHelp Pro right now even though you are not publishing it to the RH Server? This is really not the best practice. You should generate plain WebHelp for a web server that does not have RH Server on it (even though you may be getting away with it). As for your concern about "breaking" something; each output is placed in a different !SSL! folder automatically when you generate, so you should be able to generate WebHelp without interferring with the WebHelp Pro output. Then, you can re-publish to the RH Server using WebHelp Pro whenever the server is ready.
    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    Evergreen, Colorado
    www.showmethedemo.com

  • No glossary or browse sequence in 1 chm

    On my own PC, I have four classic HTML chm Help files (User
    Guides for biometric and encryption software end users). Each Help
    file has only one .glo glossary file in the project, which I can
    edit and view. Each project has the HHactive.dll in the same folder
    as the chm file. When compiled however, I see glossary panes in
    only three of the Help files.
    Researching this, the RoboHelp help says something about
    browse sequence. Of course, it does not say what this is or provide
    a link to it! I did however create them using the Browse Sequence
    Editor on the Tools menu. Sure enough, neither the Browse Sequence
    or the glossary appear in that particular Help file.

    Hi there
    If you look at the Project Manager side (earlier than version
    7) or click View > Pods > Project setup, you should see a
    pseudo folder named "Windows". Expand that and double-click the
    window assigned to this project.
    Cheers... Rick

  • Possible to hide browse sequences?

    I have a few topics in my chm that do not contain browse
    sequences. They are standalone topics that do not appear in the TOC
    or index. When the help is called from the application, they are
    launched in the right pane of the chm. The problem I have is that a
    "default" browse sequence will still appear at the top of the chm
    even though the topics don't have any assigned browse sequences.For
    these topics, is it possible to hide the browse sequences from
    appearing?

    Hi Emmanuel
    Actually this should be possible. What you would do is to
    create a new window that would be used for your context sensitive
    calls. Then when your developer calls the help, they specify the
    window it should appear in. That window would be configured with no
    browse sequence bar.
    Cheers... Rick

  • Browse sequence in Windows Vista 64-bit?

    This is a duplicate post.  I posted it nestled down in another browse sequence thread and didn't get any nibbles, so I am creating a new thread.  I hope no one minds.
    Hi all, I'm wondering if I can get a little help from the gurus here.  I've been through the forums and internet trying to find the answer to browse sequences and glossary tabs in Windows Vista 64-bit.  I am running Windows Vista 64-bit Home Premium Service Pack 2.
    I need to mention that my .chm files work fine on Windows XP (multiple machines tested).  My project consists of a master .chm (thanks Peter Grainge for the step-by-step, which I followed to the letter) with 15 slave projects.
    I've copied the hhactivex.dll from the Program Files\Adobe\RoboHelp\RoboHTML (426 KB) on my Windows XP machine and saved it in the following folders on my Windows Vista 64-bit machine:
    c:\windows\system32
    c:\windows\sysWOW64
    I then tried using the cmd.exe command prompt (as administrator) in c:\windows\system32 to do the following:
    regsvr32 c:\windows\system32\hhactivex.dll
    regsvr32 c:\windows\system32\hhctrl.ocx
    Both commands registered successfully.  When I opened the .chm, the glossary and browse sequence are still not working properly.
    So, I then tried unregistered hhactivex.dll and hhctrl.ocx in the c:\windows\system32 folder using the regsvc32 and the cmd.exe (as administrator) in that same folder.
    I then tried using the cmd.exe command prompt (as administrator) in c:\windows\sysWOW64 to do the following:
    regsvr32 c:\windows\sysWOW64\hhactivex.dll
    regsvr32 c:\windows\sysWOW64\hhctrl.ocx
    Both commands registered successfully.  When I opened the .chm, the glossary and browse sequence are still not working properly.
    I've been pulling my hair out on this one.  I've seen posts mentioning the "Unblock" Button on the .chm's Properties - General tab - Advanced dialog, but I do not have an Unblock button anywhere in the properties for these .chms.  I also do not have the Microsoft KB 89xxxxx security updates on my Vista 64-bit computer that I can find.
    I also say a post that put the path/filename in quotes when using regsvr32.  I tried registering again using the same scenarios above in system32 (regsvr32 "c:\windows\system32\hhactivex.dll") and sysWOW64 (regsvr32 "c:\windows\sysWOW64\hhactivex.dll") but still I cannot get the browse sequences/glossary to work in thses compiled .chms -- whether opening the master or the slave.
    After I registered the hhactivex.dll on a Windows XP test machine, if I opened a .chm and then went into Windows Explorer and tried to delete the hhactivex.dll, I'd get a "file in use" error.  However, when I open a .chm on my Vista 64-bit machine and try to delete the hhactivex.dll in either system32 or sysWoW64, it deletes without error.  I verified this with all of the different registering methods I described in this post (registering, testing, unregistering, moving to next folder, etc.).  Being able to delete the .dll on the Vista machine tends to make me believe that the .dll isn't really registering,  Either way, it isn't being accessed when a .chm file is opened like on a Windows XP machine.
    I've been around the internet trying to find out exactly how to register .dlls in Vista 64-bit, and unless I'm totally missing something I believe I am doing this correctly.  If I am doing something wrong, could someone guide me in the right direction with a complete step-by-step method that works in Vista 64-bit?
    I have yet to test Vista 32-bit or any version of Windows 7, but I am hoping that once I resolve the problem in Vista 64-bit that the rest will be non-issues.  I hope anyway, as I have no means to test those platforms.
    Thanks in advance for making it to the end of this long post of mine.  I appreciate any help!
    eeddings

    The 32bit version of HH.exe is kept in "C:\Windows\SysWOW64". When you double click a CHM file on a 64 bit machine, it launches the 64 bit version of hh.exe kept in C:\Windows or C:\Windows\System32 directory.
    To launch a CHM with 32 bit version hh.exe, run the following command in a 64 bit machine C:\Windows\SysWOW64\hh.exe <CHM file Path>
    The other good news is that you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
    If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
    To register 64bit version of HHActiveX.dll,
    1> Run Command prompt(cmd.exe) as administrator
    2> Type "regsvr32 <64 bit HHActiveX.dll full path>" and press Enter.
    3> This should show that the registration is done successfully.
    Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.

  • How can i get browse sequence widgets to follow hyperlinks instead of TOC?

    I've created a screen layout based on the standard desktop layout and am using the default browse sequence (back, next) widget buttons included with the layout. Our topics include a number of hyperlinks to other help topics - for example, a dialog box overview topic might include a link to a how to topic for that dialog. I would like the browse sequence buttons to follow the hyperlink paths to the previous and next topics viewed. Right now, they instead go to the previous and next topics in the TOC. Is there a way to modify the properties of the buttons to follow the hyperlinks instead?
    Thanks for your help!

    I think you are confusing Previous and Next in a browse sequence with Previous and Next as in path followed by the user.
    A browse sequence is not necessarily the next item in a TOC. It is whatever you set up, TOC order is a default.
    You can have path followed Previous and Next in addition using javascript methods. You will find solutions posted in these forums.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Browse sequence buttons not appearing in RoboHelp 9 .chm file

    When I first created this project two years ago, I didn't think I'd be using browse sequences. Well, of course, things change, and now I think it would be a good idea.
    I followed the instructions for creating a browse sequence automatically (Tools > Browse Sequence Editor, then Auto-create from TOC). That seemed to work.
    I compile the .chm file. No >> buttons.
    How do I enable them? I looked at the master page layout and didn't see anything there. I looked at the Project Settings (File > Project Settings) and couldn't see anything there.
    I've searched the RH 9 help and can't find any reference. My guess is that they must appear automatically and I must have, in my infinite wisdom (HA!) deleted them two years ago when I thought I didn't need them.
    Suggestions?

    Hi, MM Acton
    Allow me to chime in with my esteemed colleagues. The first issue I see is that you do not have a Window Defined. You need a window in order to select the Browse Sequence Option for the CHM.
    In Project Set Up create a new window, selecting Microsoft HTML Help as the type
    On the Microsoft HTML Help Options Dialog, give the Window a name such as "CHMWindow" (No spaces)
    Be sure to "tick" the Browse Sequence option and click OK
    Double click the Microsoft HTML Help Single Source Layout to bring up the HTML Help Options dialog
    From the Default Window drop down, select the CHMWindow you created
    Save and Generate
    This will show the browse sequence "icon avenue" (the showy icons at the top of the CHM)
    As for the Citrix thing. If the machine hosting the CHM being viewed has the HHActiveX.DLL installed, the CHM should display as advertised. Tell your Admin that Adobe licenses unlimited re-distribution of that DLL.
    You can find documentation on this redistribution license and how to register it in the online help:
    http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7f49.ht ml
    Here is the path where you will find the DLL itself:
    C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\Redist
    BTW, the reason the DLL was created in the first place is that Microsoft never provided a Browse Sequence or a Glossary tab in their "out of the box" offering so RoboHelp conveniently provides this to authors as a "extra".
    Hope this helps
    John
    John Daigle
    Adobe Certified RoboHelp and Captivate Instructor
    www.showmethedemo.com
    @hypertexas

  • RH8 browse sequence based on TOC not working as expected

    I have several standalone projects for which RoboHelp's browse sequence tool correctly generates the browse sequence based on the TOC using a book level of 0 (zero) so that it picks up everything in order.  If a project has books A and B (which are not themselves topics), and each book has two subtopics, A1, A2, B1, B2, the TOC-based browse sequence is A1, A2, B1, B2.  For a project I inherited (originally designed as 40 separate merged projects that I combined into a single .xpj project), "books" A and B for the example above are also topics.  When I generate the browse sequence based on the TOC using zero for the book level, instead of getting A, A1, A2, B, B1, B2, I get A, B, A1, A2, B1, B2.  The TOC runs through all 1st level items first, cycles back through all 2nd level item, then 3rd level, etc.  Has anyone seen this before?  Any ideas how to fix it?  Does the problem have anything to do with the fact that the "books" in this project are also "topics"?

    Create a new TOC and make it a copy of the existing TOC.
    Then remove the topics from the books and try again with the browse sequence.
    I don't know that will fix it but it is what I would try first.
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Links don't work with Browse Sequences

    I have an image that links from one page in my project to
    another. It works fine when I generate my primary layout without
    browse sequences. But when I generate it with browse sequences,
    clicking the image produces a blank page. The only way it will open
    the page is if I set the Hyperlink Options to "Display in
    Autosizing Pop-up". If I leave it set to "Display in Frame (Page
    Default: none)" clicking the image produces a blank page.

    Hello again
    I'm not saying you are full of squash, just that I'm unable
    to duplicate it using my own copy of RoboHelp 6. I tested by
    linking an image to a different topic with no browse sequence in
    the mix. Compiling and testing. Then creating a Browse Sequence and
    recompiling and testing again. Mine worked.
    This is a bit of VooDoo, but you might wish to try defining a
    totally new window, configuring that as the default and compiling
    again. See if that changes things.
    Cheers... Rick

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