Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

Hi,
I have Robohelp 8.02.208 running on a 64-bit Windows 7 machine. It has only been a few weeks since I moved from XP, but I don't know if this is connected to my issue of having a grayed out glossary tab and no browse sequences listed in my generated CHM.
I had encountered a very simialr issue a couple or year ago, and thus I have verified in the registry that HHActiveX.dll is registered and properly located on my machine. All seems fine for that, but there is different twist: when I generate the CHM from Roboehlp and then click "View Result" everything works wonderfully. The problem is that as soon as I close that CHM, the browse sequences and glossary disappear. That is, I generate abc.CHM to C:\folderA and although everything is in place when I click View Result in Robohelp, if I later go to C:\folderA and open the same file, it has a grayed out glossary tab and missing browse sequences. And, not surprisingly I guess, if I send the CHM to someone else they get the same glossary-&-broswe-sequence-free result.
I have looked over many forum disucssions on grayed out glossary tabs and missing browse sequences, but nothing seems to explain my particular issue. It leaves me scratching my head quite a bit.
Any ideas?
Thanks in advance :-)

Hi there
Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
If you have version 9 I received this from a Question I asked of Adobe:
...you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
To register HHActiveX.dll,
1> Run Command prompt(cmd.exe) as administrator
2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
3> This should show that the registration is done successfully.
Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
You might download version 9 and test.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Similar Messages

Why is the extra icloud storage I purchased a month ago, not showing in icloud?

Why is the extra icloud storage I purchased a month ago, not showing in cloud? I created a new apple id @icloud thinking that my regular email address wasn't acceptable for icloud but the 10 gigs I purchased are still not showing up, nor are any of the apps I've purchased showing in icloud. Why is that?

You redownlod apps by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Your purchased music, apps, books, and TV shows, as well as your Photo Stream, don’t count against the 5 GB of free storage.
You said " I created a new apple id @icloud thinking that my regular email address wasn't acceptable for icloud "
The additional storage would show up when iCloud is signed into the that new account.
To me it sounds like you should cancel the iCloud storage sinceyou seem not to rally need it.
For a full refund, contact iCloud Support within 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law.
For more info see:
iCloud: Managing your iCloud storage
iCloud: Manage or buy more iCloud storage

TS3716 installed the new itunes and now my ipod nano does not show in the device menu

installed the new itunes and now my ipod nano does not show in the device menu

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

Why were the new tab and new window right click menu items reversed from FF3.6 on FF4?

I've been using Firefox since before version 1. when you right click on a hyperlink the first menu item had always been "open in new tab" and the second item was "open in new window" Now in Firefox 4, they have been reversed and it is a major pain in the rear. I even went and checked Firefox 3.6 on other PCs to make sure I wasn't wrong, and sure enough, they are reversed. I have verified this on both Windows XP and 7. I find my self constantly opening new windows instead of tabs. Is there a way to change this besides going back to ver. 3.6? Dumbest idea anyone at Mozilla ever had. Please change it back to the old way in 4.1

Thanks edmeister with that add on I was able to change it. I still feel it was a bad idea to change it in the first place. I don't like the tabs up on top by default versus being in the old location either, but I did find how to fix that.
I want Firefox to look and function like Firefox not chrome or opera. If I wanted chrome or opera I'd install it. I tried both and didn't like the interface of either one of those. You listening Mozilla?

Why would the Firewire Port and/or External DVD-RW suddenly not work?

Hi, it's me again. I swear, I must be destined to just use Windows machines...
Anyways, I have a used/refurbished iBook G3 500MHz 320MB RAM Dual USB (1 Firewire)laptop running OS 10.2.8 that I bought a few months ago. I went and purchased an external Firewire/USB 2.0 DVD-RW drive as I only had a CD-ROM drive on my machine and I wanted the option to burn CD's or watch/read data from DVD's (I know that with my slow processor writing DVD's -other than data- would be a stretch and have other machines to do that with anyways so it wasn't a concern really). I received it and installed it, also installed the free version of Toast that came with it, and the drive worked fine. I have not needed to use the drive since then and have not used the laptop much at all since then really, but I do need to say that I did end up adding a new user account, though I can't remember if I changed the original Admin account and then still have the one I created myself when I first started the laptop after I bought it (had a fresh install of Jaguar on it, but I have no disk to re-install with if needed) or if I created a separate (new) account and ended up deleting the Original Admin accout (I know in Windows, you cannot delete the original Admin account but I do not know if that is the same for OSX or not). I did this as I wanted a master Admin account that I just wouldn't really use and then wanted the other as my main account (and use it to connect to my home windows network) and for some reason it would not let me put a check in the box to allow that account to do so (from either Apple or my user accounts) and so I know that my main user account now is set up to allow it (was it the old Apple user account or a new one, I can't remember- sorry).
Ok, so that is the back story to my problem, which happens to be this:
I just bought a new chip of RAM (512MB to make it a machine with 576MB RAM total) and as I had been looking at getting OSX Tiger (but didn't want to do it without the extra ram and had been considering Panther instead as well), I thought it was necessary if I wanted to not bog down my machine. I bought the Install Disks on DVD for Panther, as well as an upgrade disk (DVD again) for Tiger, therefore letting me use the External Firewire DVD-RW to install Panther, and if I liked I could go ahead and upgrade to Tiger (and if I didn't like it too much, or it slowed things down too much etc, then I could always go back to panther and have both available for future options). The extra RAM coming in handy here definitely.
So I was going to install the RAM today, and decided to go ahead and test out the External DVD to make sure it could boot from it (before making any changes to my system) and then go and install the RAM, and after that, install Panther to start... But I plugged all the cords and cables in, used my laptop with AC power even, and I could not get the External to show up at all... (kinda like the very current post right below mine but for the G4- it worked before, but now the firewire External just does not show up).
I only have USB 1.1 on this laptop obviously, and I don't even know if you could do a boot from an external with USB 2.0 if my laptop had it (the DVD player does). I was recommended to boot with an external firewire DVD or firewire to another machine with DVD capabilities to do the install. So my problem right now is getting slightly bigger, as of course, I can't seem to momentarily find the stuff that came with the External (spare USB cable to check and see if the laptop will recognize it at least with that and to show it is the firewire that is not working properly, or the disk that I used to install it -might have been only used to install Toast free version if it didn't need any drivers, but I don't know where that or the instructions for installation sheet currently is -- I am looking for it, but I have switched bedrooms just last week and I also seem to be missing a few other Windows laptop disks as well so there is a good chance that they are all together, I just need to figure out where, heh.)
I am waiting currently before installing the memory, though if I don't get the External working tonight, I may go ahead and do it first as at least I will have more memory on my laptop then, until I can get other stuff functioning and be able to do the Panther install.
But my main question is, is there something that would cause an installed external to suddenly not show up in OSX? Since I hadn't used it since that one day, and it was unplugged from the laptop itself, would that end up doing it, or more likely, the changing of the user accounts (though I have been trying to test it with different types of media and through both of my user account (which are both "admin" ones), though I do still have one of those being an account that was on there when the External DVD was first installed, so it really shouldn't have done this at all (one would think). So how big of a chance is it that the firewire has somehow gone dead and this is the main culprit to my wasting the past 4 hours on this???
I am currently scavenging around for an extra USB cable to try and test the External that way and will post the results when I can... I love the look and idea of macs, now I have a mac and want to upgrade it even, but why is it that whenever I attempt to use it after having not used it for a bit (and try to make the iBook feel better by using it more as I am sure it feels sad and alone sitting on the shelf while my Windows Laptop gets more attention), or try to fix it when it can be made better (and therefore used more often), the mac (all macs really), just seem to get all pissy and cause problems and make me spend hours upon hours trying to get things to work again??? You have to admit it, I am "mac cursed"... sigh I can program in 4 or 5 computer languages and am very advanced at many tech things (the ones I am not as good at I am still usually Average or Medium skilled) so it makes me wonder why I have so many tech problems with Macs when they are supposed to be the "easy" OS to use...

Actually, I think I have it all working now. After going back to the Plextor Website, I found out that the switch between the USB and 1394 ports only gets activated (switched over to the other) with you turn the device off first, move the switch and then turn it back on. I was sure that I had done this with the ibook, but maybe not as when I went back and did it with first the USB and then the Firewire cables, it did work. I definitely knew that I had not done this with the Windows laptop, the reason it would not have the USB work for me on it.
but back to the iBook, I was confused as it was only showing up as a DVD-ROM (which I guess is what they do until you actually open up the burning software to then be able to burn to it), and it also had the wrong Model #, which after more research, showed that it was the Internal DVD drive model version (PX-708A) compared to the actual model version (PX-708UF) which is the USB/Firewire (External) model. The firmware was really out of date as well (from June 2004 I think, v1.06) and they had v1.12 from Spet/Oct 2006 available so I went to get that (which was a hassle). They had nice easy Windows self extractor/installer packs, and then the BIN files for use for all systems (Sun OS/ Mac OSX/ Mac OS/ Linux etc as well as usable for Windows), and those needed a special Firmware Updater Application which was OS specific. Only I had the hardest time trying to get the OSX one as it would send me to a FTP site and not give me any clues as to which file(s) I needed to get and the Mac OS version was just for older 9.2 or below versions and didn't want to install under the OS Classic mode.
I ended up using my windows computer which made it easier to view with the FTP stuff as I have FireFTP in Firefox, and downloaded the files I thought I needed (to test out), and then realized my silliness, and just downloaded (as well) the Windows Auto Extractor/Installer as the Firmware is the same for all OS's, just the way to install/update it was different... So I hooked the DVD drive to my PC and updated the firmware, checked it out on here before moving it back to the ibook, where I checked that it still worked and had the new update version showing, which it did, and now I have my fully working and newly updated drive ready for the OSX installations... I had attempted to update my Jaguar system as well while online, but it had no new updates available (I guess those were all mostly Tiger updates that were just recently released).
I am now off to install my additional RAM, and after checking that it all shows up correctly, I will go ahead and do the Panther Install (and test it out and see if I like it or not).
For anyone that currently uses Panther on any mac, are there still any major problems I should know about before hand, or know about things that they have mostly fixed (like the issues with Firewire ports and External Drives that they had around the time Panther was first released for example)???
Thanks to all that helped... I now know to attempt an "eject" of any external HD (which I do have one that I will setup to use after I get Panther on the ibook) or CD/DVD drive instead of just unplugging the USB/Firewire cable.

Under the tools tab and configuring options after it will not close by clicking 'OK' button but have to x out. thus nothing is saved

Hello, using firefox 6 . windows 7 . under the tools button click on options to try and configure after changing to my desired settings in this case it's my home page it allows me to apply but then it refuses to close the window by using the OK button and have to close the window by clicking on the 'X' out thus not saving my changes. HELP please?

thankyou. THANK you.
thankyouthankyouthankyou!
sorry about no screenie but the first option worked (at least so far!)
THANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOU

Why does the Adobe Acrobat X Web to PDF converter icon not show up?

I installed Adobe Acrobat X yesterday on this work computer, but the Web to PDF converter icon has not yet shown up. I have the icons, and they are functional, in the Mozilla Firefox on my home computer.

hi WDWPhishFan,
Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
Hopefully this helps!

I did the latest update and now my contact info does not show on incoming calls or text

can anyone assist?

Try to restore your iphone via iTunes or update to ios6.1.2.
If itunes gives an error with restoring (DFU/Recovery or just normal)
try this:
open your computer and search on windows; C://windows/system32/drivers/etc/hosts
open up the hosts file in note pad you will see IP adresses and more add another line and put in this:
#74.208.10.249 gs.apple.com
this is a by-pass to the cydia/saurik restore server, it has nothing to do with jailbreaking over voiding apple's warranty
let me know if succeeded!

When using Firefox 3.6 my Norton Security Suite taged each site with a green circle if it deemed the site safe and secure - Firefox 4.0 does not show this protection o

When I was running Firefox 3.6 my Norton security Suite marked each site with a green circle to indicate to me that they felt that the site was safe to go to. They also indicated the sites that they protected with a yellow rectangle.
When I switched to Firefox 4.0 those markers no longer appear.
Really would like to have that sense of security back.
What do I need to do to get Norton back on the job with Firefox

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

Problem with the browse sequence back and browse sequence next widget placed in the screen layout

Hi,
Some basics: We are using Robohelp 10 to generate multiscreen html5 output. We used the pharmaceutical screen layout downloaded from: http://helpx.adobe.com/robohelp/robohelp-screen-profiles-layouts.html but modified it to match our GUI.
We are having a problem with the browse sequence back and browse sequence next buttons placed in the screen layout from the widgets tool bar. We are in no way experts at this part of Robohelp...and the css portion of all this is a bit of mystery but we have managed to get mostly what we need. Now we just need these buttons to work. In the past we used Airhelp and things worked great. Can anyone help us understand why the sequence buttons are not showing up in the output even though it does in the topic preview?
Also
This shows up in the layout.css file:
a.wBSBackButton {
                margin: 0 8pt 0 0;
                padding: 0;
                background-color: transparent;
img.wBSBackButton {
                border: none;
a.wBSNextButton {
                margin: 0 8pt 0 0;
                padding: 0;
                background-color: transparent;
img.wBSNextButton {
                border: none;
Also btw, I forgot to mention that we are linking our FrameMaker files.
Appreciate the help.
Thanks!

hi pradeep
It does not happen but if you Wait for a while that may be solved

While browsing in Releaselog, I can't open a new Tab from a link(Ctrl left button). It opens in the same Tab and has just started happening

While browsing in Releaselog, I can't open a new Tab from a link(Ctrl left button). It opens in the same Tab and has just started happening this week. All other websites are ok.

You're welcome

Glossary Tab and Navigation Controls

Hi
Our company has been asked to test our application using a
Japanese version of Windows. Neither the program nor the help will
be translated. Our QA department found two help-related problems:
1. The TOC, Index, and Search tabs appear in Japanese, but
the Glossary tab does not.
2. The Navigation Control I inserted for the Related Topics
appears as a square with a dot in the middle as if it were a
missing image, and nothing happens when you click it.
I'd appreciate any help you can offer to either show the
Glossary tab in Japanese, or the other three in English, and to get
my Related Topics popup back.
I use RoboHelp 7.02 HTML and generate CHM files.
Thanks,
Jennifer

Hi there
Likely you need the 64 bit version of the HHActiveX.dll. I believe this is only available in RoboHelp HTML version 9.
If you have version 9 I received this from a Question I asked of Adobe:
...you can get the 64 bit version of HHActiveX.dll in RoboHelp 9.0. It is kept at "<RoboHelp 9.0 install folder>\Redist\x64\HHActiveX.dll"
If RoboHelp 9.0 is installed on your machine, this activeX control is already registered. Otherwise you need to register this DLL.
To register HHActiveX.dll,
1> Run Command prompt(cmd.exe) as administrator
2> Type "regsvr32 <HHActiveX.dll full path>" and press Enter.
3> This should show that the registration is done successfully.
Now working with 64 bit version of HH.exe should also show Glossary and Browse Sequences.
You might download version 9 and test.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Getting the Glossary tab to appear?

For our localization process we decompile our English
RH-built HtmlHelp file (.chm) into it's respective components and
ship it off for localization. When it comes back, I recompile the
project outside of RH, using FAR HTML instead. The problem is that
the Glossary tab doesn't ever appear. From what the help file says
the HHActiveX.dll has to be registered for the Glossary tab to
appear, but I'm thinking I probably have to build the file within
RoboHelp to get this functionality. Is this true or is there a way
to enable it outside of RH?
Usually we've just recreated the .glo as an .htm with
headings and paragraphs and have that translated and then link to
it, but would like to get the tabbed functionality working to
streamline our process a little better.
Thanks in advance.

Hi Jared
Yes, I believe the file has to be compiled using RoboHelp in
order to make the Glossary Tab work. I'm not sure why or what is
special about it, but as I understand it that's the case. And it's
also the case that each of your end users will not only have to
have the HHActiveX.DLL present, but it has to also be properly
registered with Windows in order for it to work.
I see from your signature line that you are using RoboHelp 7,
so I'm wondering if you have tried the command line compile as
opposed to the other method.
Cheers... Rick

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and onl

How come although iPads are getting more powerful, the iOS apps from apple are so mediocre and just not that great? We spend all this money for the latest ipad and all we get is these $5 video and music apps from apple. Why create the iOS platform and only offer so so apps like IMovie and GarageBand ? While other developers are offering much better apps like pinnacle studio for video, Cubasis and Auria for music production, apple has not showed much growth in terms of innovation. While there's nothing wrong with making an app like GarageBand where "anyone " can make a song, how about something for real musicians or an app not so basic as it get for video editing? After spending 0ver $700 on an ipad I'd be willing to spend more than $5 for a better video or audio app.

First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Why is the "Applications" tab no longer in my Finder?

Hey so i updated my MacbookPro from its original operating system to OS X Mavericks (version 10.9.1) because there was an update available. And just today i was went to uninstall a program that had expired, and i noticed that in my Finder, the "Applications" tab was gone. Usually on the top left corner of Finder there are tabs like "AirDrop", "Documents", "Downloads" etc. And applications is no longer there.
I need to uninstall a program, and i dont know how to without going to finder, then to applications.
If anyone knows why its gone, and how else you can delete programs on a macbook please comment!
Thank You!

Open up the Finder. Click Finder next to the Apple logo and click on Preferences. Go into the Sidebar tab and make sure Applications is ticked. If it is try unticking and reticking it.

Why do the glossary tab and browse sequences of my CHM not show up outside of Robohelp?

Similar Messages

Maybe you are looking for