Display Ipad 4 with problem?
Hi, under the display of my ipad, in backlight, i see a grid squares. This is usual?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom
Similar Messages
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Hi. Good day to everyone my New iPad with retina display 30 pin connector will not mirror to TV even with divi adapter after software update. Adapter works fine. Or is it a software glitch with IOS 7.04? I've tried resetting and reconnecting nothing seems to work.
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
IPAD WITH DISPLAY RETINA 32 GB WIFI+CELLULAR
HI,
I'm not an expert with ipads so i would like to know if i buy in the usa an ipad with display retina 32gb wifi+cellular, will the cellular option work in Italy because i'm gonna use it there.Hello razmee209. Thank you for your response. I spent the better part of yesterday working with Apple Support. They tried their best, to include backing up photos to my HP laptop, backing up the iPad to iCloud, then resetting the iPad in total. Same problem. I restored from the cloud to recover my apps, same problem.
AT&T installed a new sim card - same problem. I spent time with AT&T Support yesterday, too. In both cases, (Apple and AT&T) the support techs who worked with me were extremely polite, courteous and helpful to the best of their abilities, but I think the problem lies deeper, and nobody at Apple is admitting they have a problem with iOS 8, that I'm aware of.
I didn't have this issue before I upgraded to iOS 8.1.2.
Everything else with the iPad works fine: WIFI, Personal Hotspot, email, all my apps, etc.
In browsing the web for this issue I see that many other folks have the same problem. I filed a report with Apple this morning, requesting that they contact me, but no word yet. I was going to go to iPhone 6, and had been considering the iPad Air 2, but I see reports of this problem with those units as well.
At this point I don't think I'll be spending any more money with Apple, at least not till this issue is resolved.
Thanks again for your response and suggestions. -
My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It use to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I would like to display what's on my Mac Pro monitor on my iPad with as little latency as possible. What's the best way to do this?
Your image history (if I understand you properly) is stored in your catalog file, and nowhere else, and so it is only on a single drive.
Do you mean you have edited photos on multiple drives? This isn't a problem for Lightroom at all, the software doesn't care, and you can leave things just the way they are. But if it bothers you for some reason, you can move the photos to a single drive if you want. In Lightroom select the desired photos or folders (it's easier to do this using Folders) and drag them to the desired drive.
Alternative if you will be moving lots of folders: Adobe Lightroom - Find moved or missing files and folders -
I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect to it
I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect with it to use the internet
It should work. Have you tried and it doesn't work?
FYI
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
"New"iPad with dust between the glas and the display?
Hello,
i bought an iPad 3(32gb wlan)on the first day and it had dust between the glas and the display.
today i got a new one and it has the same "problem"
My questions is does someone else bought an iPad with an dusty screen?My second was totally clean, the first one had dust on the surface of the screen. Not inside it.
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I have an iPhone 5. I am trying to pair it to my iPad with Retina Display. However, the devices do not detect each other when trying to pair over Keynote.
My apps and iOS are up-to-date. What is the problem? I have even tried wi-fi. I successfully paired the device to my iMac and it works.This is for you and any other person that needs it. I didn't know how to use it properly.
Therefore, I guess it is operator error on my part.
You have to go into your Presentation tools and enable the remote from there.
Thank you for the link. -
hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problemThere is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it
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I set up my iCloud account on iPad with an exchange account and aol account. I can see exchange and aol emails but not those from .me account or apple email. I got it to show all 3 accounts on my iPhone with no problem. Hat am I missing?
I'm having a similar problem, but I do have the key and is not working anyway.
My old pc was running on windows 7 and my new one is an apple running on Lion.
My phone is an Iphone IV and I can see all the bookmarks there.
In order to sync, what I did was click on the "I don't have the device with me", I entered the key that was provided and the process finish ok. It says congratulations, etc, etc.
But the bookmarks are not there, I tried merging data and replacing data on this computer options but is the same.
Any suggestions? -
Using a IP191 monitor, have random horizontal streaks on display - have no problem with other browsers; also no problem with FF on other family PC's.
These "streaks" appear to be area of too high frequency scanning; they can be cleared by scrolling up and/or down.hello, maybe that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox ''menu [[Image:New Fx Menu]] > options > advanced > general''.
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I have a problem with the synchronisation of my iPhone and iPad with Outlook 2007 on my 64-bit Windows 7 PC. For several years,
I have had no problems with the synchronisation by cord connection and iTunes between these programmes. However, a few months ago I decided to use Mobile Me. However, there were problems with duplication of calendars and then “rogue events” – which could not be deleted – even if deleted on Outlook and on the iPhone (or both at the same time) – they would just reappear after the next synchronisation. All other synchronisation areas (eg Contacts, Notes etc) work fine.
I have looked for help through the Apple Support Community and tried many things. I have repaired my Outlook. I have repaired my .pst file in Windows. I have re-installed the latest version of iTunes on my PC. I have re-installed the firmware on my iPhone. I have tried many permutations on my iPhone. I have closed down all Mobile Me functions on the iPhone. I have spent upwards of 24 hours trying to solve this problem.
What am I left with? Outlook works seamlessly on my PC. My iPhone calendar now has no events from my calendar, but does not synchronise through iTunes. Nor does it send events initiated on the iPhone to the Outlook. I am at the point of abandoning iPhones and iPads altogether. I need to have a properly synchronising calendar on my phone. Do you have any suggestions?In the control panel goto the "Lenovo - Power Manager" and click the battery tab, there is a maintenance button in there that will let you change the charging profile for your battery. (from memory, so exact wording may be off)
The lower the numbers you use there, the longer the battery *should* last. These batteries degrade faster at higher charge levels, however storing them at too low of levels is also not good for them... I've read that 40% is optimal, but just not realistic if you use your computer.
--- ThinkPad T61 / Win 7 / Core 2 / 4gb RAM / Nvidia / Still used daily --- ThinkPad Edge 15/ i5 / Win 7 / TrueCrypt / 8gb RAM / Hated it, died at 1 yr 1 mo old --- ThinkPad T510 / Win 7 / TrueCrypt / i5 / 8gb RAM / Nvidia / Current primary machine --- ThinkPad X220 / i7 / IPS / 4gb / TrueCrypt / My Road Machine -
Synching iPad With iTunes Apparent Problem
Lately every time I use iTunes on my laptop to synch my apps with my iPad iTunes says that there is less apps on my iPad than there really is. Also it shows that my iPad has more space available than it says I have in settings under "usage" on the iPad. If I choose to remove the apps on the iPad through iTunes instead of manually doing so on the iPad iTunes shows less apps on the iPad through the bar that shows the total amount of space on the iPad and space that is used and by what.
I have noticed this going on for months so I am always removing the apps I want to remove from the iPad manually instead of through iTunes. This way I am not losing any apps that I do want on my iPad and my iPad is remaining the way I want it too. Through this method, I am not noticing any changes through iTunes with the bar that depicts the amount of used and unused space on the iPad, even the correct number of apps on the iPad is correct.
(A) Important Information Regarding the iPad, iPod Touch 4th Generation & iTunes:
1. My iPad is an iPad 4th Generation (or iPad with Retina Display)
2. It is running Software Version: iOS 6.1.3
3. I will not update to iOS 7 (iOS 7.0.4) because I totally hate and dislike iOS 7 and everything about it, I prefer iOS 6.1.3 and iOS 6.1.5 that is on my iPod Touch 4th Generation that is also not able to be upgraded to iOS 7 anyways because iOS 7 isn't supported on it so my intentions are to keep my iPod and my iPad running the iOS 6 operating system. (Because of this, it would be wonderful to get rid of the annoying 1 on the "Settings" app icon notifying about the iOS 7 Update that I have already said I don't want.)
4. Regarding updating apps, not wanting iOS 7 and Apple Devices that can't support iOS 7 (such as the iPod Touch 4th Generations) because many of the app updates that were supported on these earlier devices are saying: "Download the last compatible version? The newer version requires iOS 7 or later." This is truly unacceptable behavior for apps because everyone deserves the right to have the current versions of the apps, especially since some of them had to be paid for with valuable hard earned money. Thus all apps should automatically be compatible with all versions of the software the earlier devices are compatible with (meaning that they can't support iOS 7).
I am suggesting this because this could be the possible reason why the apps through iTunes and the iPad are saying there are less than there really is on my iPad.
(B) Regarding iTunes & Synching With The iPad:
1. My iTunes Software Version is the latest, iTunes Version 11.1.3
2. iTunes with the apps I want to remove still on the iPad (6 total to remove) says that I have 94 apps installed with 8.82GB of free space available. The total amount of GB of space used by the installed apps is: 11.03GB.
3. Removing the 6 apps I want to remove on the iPad through iTunes says that I now only have 80 apps on my iPad after removing them through iTunes and now have a total of 16.01GB of free space available. The total amount of GB of space used by the installed apps is: 3.84GB all of a sudden when only 6 apps were removed supposedly.
4. Of course I decided not to allow these changes to take affect on the iPad and intend to remove a total of 6 apps manually, so instead of clicking "Apply" in iTunes I've clicked "Done" and then when asked: "Would you like to apply these changes?" I clicked "Don't Apply" and manually removed the 6 apps after disconnecting the iPad from my laptop.
(C) After Removing The Apps Manually From The iPad & Re-Synching With iTunes:
1. With the 6 apps manually removed, iTunes now says that I have 88 apps installed on my iPad. (94-6=88)
2. The total amount of free space on my iPad according to iTunes is 8.91GB of free space available. This matches what my iPad says under "Usage" in the General Tab under "Settings".
3. The total amount of GB space being used by all the apps now currently on my iPad are: 10.91GB.
Now as I was saying earlier about iTunes and synching apps with my iPad saying I have more space and less apps installed than it really does has officially been proven with the three sections (A-C) of information above. Now I like to know why this is accruing and how can it be corrected so both iTunes and the iPad are showing the correct information when synced?
ALSO NOTE: If anyone tries to tell me or suggest I should install iOS 7, don't bother saying it because I will not upgrade to iOS 7 ever because as I've said I don't like it and in my opinion it looks un-appealing and uninteresting and at the same time I want both my iPod Touch 4th Generation and my iPad 4th Generation (iPad with Retina Display) using the same iOS operating system, as in iOS 6.Hi, Tony.
Thank you for visiting Apple Support Communities.
Here is an article that you may find helpful when experiencing this issue.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Cheers,
Jason H. -
I have spent several hours trying to find a solution to the following problems. After syncing my IPad with ITunes, I end up with photos that I previously deleted in my albums, duplicate photos, albums that have wrong pictures in them and weirdest of all, strange graphics and Facebook photos that are not even mine. Right now I hate this thing!
I have scanned the support forums, Googled it, deleted several photo caches, spent days editing my photo files, checked the specific folders I wanted to sync and it seems like it's not syncing, just adding the same photos and strange crap that it already had on it. Oh please help me!
Thanks!OK....I'm stumped. The message you are seeing is typically there to protect someone from syncing with a different computer/iTunes account. Is there any way anyone else has used your iPad and possibly connected it to their computer?
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Is it necessary to have 64GB for the iPad with Retina display.
I am interested in getting the iPad with Retina Display. I wonder if 32GB is enough, on the iPad 1st generation 16 GB was fine, but with double the resolution I wonder if I should double the size.
Is it worth getting the Retina Display?
Thanks for your inputThe higher resolution is hardly the overwhelming factor that contributes to reduction of storage capacity on the iPad. It is the number of apps, movies, TV Shows and things like that that take up the storage.
I have a 64GB iPad 3 with 170 apps, 2 HD movies, a couple of TV shows, 900 + photos, about 350 songs, several magazines in Newsstand and I have used about 21GB of the storage on the device.
IMO - the retina display is spectacular and well worth it.
Maybe you are looking for
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Safari crashing within seconds after opening running Lion 10.7.4 here is my crash report
Process: Safari [1153] Path: /Applications/Safari.app/Contents/MacOS/Safari Identifier: com.apple.Safari Version: 5.1.7 (7534.57.2) Build Info: WebBrowser-7534057002000000~1 Code Type: X86-64 (Native) Parent
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It goes against the grain a little, but if there is a risk that people updating thier handsets from outside the UK are losing languages etc... Maybe the Nokia site should only allow access to PCs connecting to the internet within the UK. Phone List:
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Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.