Display License Agreement

Is there a possibility to display a license agreement to the user and remove the application from the cache if the user does not accept the license agreement? Or does the application have to implement this by itself?
Such a feature would be of utmost importance to us. Thanks for any hints,
Thomas

You could do it as part of your main application, but there are some disadvantages:
1) The installer has the advantage of running only once. If you include this as part of your ap. it will run it every time.
2) The installer has access to the InstallPath, and methods such as RemoveResource(). If you do it without an installer, I guess you will need to disable your application in some other manner (e.g. looking for a license file).
On the other hand the advantage is that you will not be tied to using Java Web Start as a launch mechanism..
John

Similar Messages

  • License Agreements not displayed during Install

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  • I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser."  What do I do?

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    Back up all data before making any changes.
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  • Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
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    Back up all data.
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    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
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    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
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  • Can't get past License Agreement

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  • License Agreement hangup

    When trying to get Complete National Geographic to work - it hangs up immediately after I hit the agree button on the License Agreement window.  The program worked until this week - now despite uninstalling CNG and Adobe Air and reinstalling them.  I cannot get past this problem.
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    [2010-09-26:19:36:36] UI SWF load is complete
    [2010-09-26:19:36:36] UI initialized
    [2010-09-26:19:36:36] starting user confirmation
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    [2010-09-26:19:36:36] Installed version: 1.5.3.9120
    [2010-09-26:19:36:37] Installation type: patchNewer
    [2010-09-26:19:36:39] begin quitting
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    [2010-12-25:10:58:35] Performing runtime install
    [2010-12-25:10:58:35] UI SWF load is complete
    [2010-12-25:10:58:35] UI initialized
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    [2010-12-25:10:58:36] Version of this installer: 2.0.2.12610
    [2010-12-25:10:58:36] Installed version: 1.5.3.9120
    [2010-12-25:10:58:36] Installation type: patchNewer
    [2010-12-25:10:58:47] starting elevated install
    [2010-12-25:10:58:48] performing an elevated runtime install
    [2010-12-25:10:58:48] UI SWF load is complete
    [2010-12-25:10:58:48] starting install
    [2010-12-25:10:58:48] Scheduling runtime installation operations
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    [2010-12-25:10:58:48] Scheduling an MSI install operation
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    [2010-12-25:10:58:48] Beginning install
    [2010-12-25:10:58:48] Installing c:\users\xps\appdata\local\temp\air3978.tmp\setup.msi
    [2010-12-25:10:58:53] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\XPS\AppData\Local\Temp\fla898B.tmp\temp
    [2010-12-25:10:58:53] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-12-25:10:58:53] Copying C:\Users\XPS\appdata\local\temp\air3978.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-12-25:10:58:53] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\XPS\AppData\Local\Temp\fla8A18.tmp\temp
    [2010-12-25:10:58:54] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-12-25:10:58:54] Copying C:\Users\XPS\appdata\local\temp\air3978.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
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    [2010-12-25:10:58:54] Deleting C:\Users\XPS\AppData\Local\Temp\fla898B.tmp\temp
    [2010-12-25:10:58:54] Deleting C:\Users\XPS\AppData\Local\Temp\fla8A18.tmp\temp
    [2010-12-25:10:58:54] Commit complete
    [2010-12-25:10:58:54] install complete
    [2010-12-25:10:58:54] begin quitting
    [2010-12-25:10:58:54] Elevated install completed
    [2010-12-25:10:58:59] begin quitting
    [2010-12-25:10:58:59] UI SWF load is complete
    [2010-12-25:10:58:59] UI initialized
    [2010-12-25:10:59:00] Pingback request completed with HTTP status 200
    [2010-12-25:10:59:00] Begin background update check
    [2010-12-25:10:59:00] Starting download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.0.2.12610/update
    [2010-12-25:10:59:02] Starting app install of file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air
    [2010-12-25:10:59:02] UI SWF load is complete
    [2010-12-25:10:59:02] UI initialized
    [2010-12-25:10:59:02] beginning UI styling
    [2010-12-25:10:59:02] UI styling complete
    [2010-12-25:10:59:02] Unpackaging to C:\Users\XPS\AppData\Local\Temp\flaAC08.tmp
    [2010-12-25:10:59:10] Background update successfully downloaded
    [2010-12-25:10:59:10] User notified of available background update
    [2010-12-25:10:59:18] User selected immediate install of background update
    [2010-12-25:10:59:18] Running C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
    [2010-12-25:10:59:18] begin quitting
    [2010-12-25:10:59:21] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2010-12-25:10:59:21] Commandline is: -update
    [2010-12-25:10:59:21] Installed runtime (2.0.2.12610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-25:10:59:21] unpackaging/validation is complete
    [2010-12-25:10:59:21] application is bound to this version of the runtime
    [2010-12-25:10:59:21] app id com.nationalgeographic.products.cng120
    [2010-12-25:10:59:21] pub id 68B1CC4249876152EBE333BD4B7514ADB4D94062.1
    [2010-12-25:10:59:21] Application not located
    [2010-12-25:10:59:21] Waiting for user confirmation
    [2010-12-25:10:59:29] Relaunching with elevation
    [2010-12-25:10:59:29] Launching subprocess with commandline c:\users\xps\appdata\local\temp\aire918.tmp\adobe air installer.exe -ei
    [2010-12-25:10:59:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2010-12-25:10:59:29] Commandline is: -stdio \\.\pipe\AIR_7068_0 -ei
    [2010-12-25:10:59:29] Installed runtime (2.0.2.12610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-25:10:59:29] Starting silent runtime update. Updating runtime from version 2.0.2.12610 to version 2.5.1.17730
    [2010-12-25:10:59:29] Installing msi at c:\users\xps\appdata\local\temp\aire918.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-12-25:10:59:34] Runtime Installer end with exit code 1
    [2010-12-25:10:59:35] Elevated install completed
    [2010-12-25:10:59:38] Runtime Installer end with exit code 0
    [2010-12-25:10:59:55] User confirmed action: install
    [2010-12-25:10:59:55] creating native installer in: C:\Users\XPS\AppData\Local\Temp\fla7975.tmp
    [2010-12-25:10:59:59] native installer creation complete
    [2010-12-25:10:59:59] Starting install
    [2010-12-25:10:59:59] using conversion output in C:\Users\XPS\AppData\Local\Temp\fla7975.tmp
    [2010-12-25:10:59:59] Destination for installed application is C:\Program Files (x86)\National Geographic
    [2010-12-25:10:59:59] Beginning install
    [2010-12-25:10:59:59] Installing C:\Users\XPS\AppData\Local\Temp\fla7975.tmp\setup.msi
    [2010-12-25:11:00:16] Execution complete; beginning commit phase
    [2010-12-25:11:00:16] Commit complete
    [2010-12-25:11:00:24] starting cleanup of temporary files
    [2010-12-25:11:00:25] application installer exiting
    [2010-12-25:11:01:51] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-25:11:01:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2010-12-25:11:01:52] Commandline is: -updatecheck
    [2010-12-25:11:01:52] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-25:11:01:52] Performing pingback request
    [2010-12-25:11:01:52] Pingback request completed with HTTP status 200
    [2010-12-25:11:01:52] Starting runtime background update check
    [2010-12-25:11:01:52] Clearing unused background update directory
    [2010-12-25:11:01:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2010-12-25:11:01:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2010-12-25:11:01:53] Runtime update not available
    [2010-12-25:11:01:53] Unpackaging cancelled
    [2010-12-25:11:01:53] Runtime Installer end with exit code 0
    [2011-01-09:17:29:07] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-09:17:29:08] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-01-09:17:29:08] Commandline is: -updatecheck
    [2011-01-09:17:29:08] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-01-09:17:29:08] Performing pingback request
    [2011-01-09:17:29:08] Starting runtime background update check
    [2011-01-09:17:29:08] Clearing unused background update directory
    [2011-01-09:17:29:08] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-01-09:17:29:08] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-01-09:17:29:08] Runtime update not available
    [2011-01-09:17:29:08] Unpackaging cancelled
    [2011-01-09:17:29:08] Runtime Installer end with exit code 0
    [2011-02-13:21:12:57] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-13:21:12:57] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-02-13:21:12:57] Commandline is: -updatecheck
    [2011-02-13:21:12:57] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-13:21:12:57] Performing pingback request
    [2011-02-13:21:12:57] Starting runtime background update check
    [2011-02-13:21:12:57] Clearing unused background update directory
    [2011-02-13:21:12:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-02-13:21:12:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-02-13:21:13:00] Runtime update not available
    [2011-02-13:21:13:00] Unpackaging cancelled
    [2011-02-13:21:13:00] Runtime Installer end with exit code 0
    [2011-02-17:22:24:11] Application Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-02-17:22:24:11] Commandline is: -playerVersion=10,2,152,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled MaxDamage2 n/a adobe.com:air0.24046677956357598 onApplicationVersion
    [2011-02-17:22:24:11] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-17:22:24:11] Application Installer end with exit code 0
    [2011-02-27:18:12:10] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-27:18:12:10] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-02-27:18:12:10] Commandline is: -updatecheck
    [2011-02-27:18:12:10] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-27:18:12:10] Performing pingback request
    [2011-02-27:18:12:10] Starting runtime background update check
    [2011-02-27:18:12:10] Clearing unused background update directory
    [2011-02-27:18:12:10] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-02-27:18:12:10] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
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    [2011-02-27:18:12:11] Unpackaging cancelled
    [2011-02-27:18:12:11] Runtime Installer end with exit code 0
    [2011-04-08:17:41:05] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-08:17:41:05] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-04-08:17:41:05] Commandline is: -updatecheck
    [2011-04-08:17:41:05] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-08:17:41:06] Performing pingback request
    [2011-04-08:17:41:06] Starting runtime background update check
    [2011-04-08:17:41:06] Clearing unused background update directory
    [2011-04-08:17:41:06] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-04-08:17:41:06] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-04-08:17:41:14] Unpackaging complete
    [2011-04-08:17:41:14] Download success
    [2011-04-08:17:41:14] Runtime updated downloaded
    [2011-04-08:17:43:58] User had deferred installing the update
    [2011-04-08:17:43:58] Runtime Installer end with exit code 0
    [2011-04-08:17:44:00] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-04-08:17:44:00] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-04-08:17:44:01] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-04-08:17:44:01] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-08:17:44:01] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-04-08:17:44:01] Starting runtime background update installation
    [2011-04-08:17:44:01] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-04-08:17:44:01] Runtime updater successfully launched
    [2011-04-08:17:44:01] Runtime Installer end with exit code 0
    [2011-04-08:17:44:04] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86
    [2011-04-08:17:44:04] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-04-08:17:44:04] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-08:17:44:04] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-04-08:17:44:07] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-04-08:17:44:07] Runtime Installer end with exit code 6
    [2011-04-09:12:27:14] Application Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-04-09:12:27:14] Commandline is: -playerVersion=10,2,152,26 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BenjaminMoore.Fandeck.USEN DA6CDF681F87B6FCFCE07B9D05DADF40E81244E5.1 adobe.com:air0.11630623275414109 onApplicationVersion
    [2011-04-09:12:27:14] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-09:12:27:14] Application Installer end with exit code 0
    [2011-04-16:17:23:39] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-16:17:23:39] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-04-16:17:23:39] Commandline is: -updatecheck
    [2011-04-16:17:23:39] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-16:17:23:40] Performing pingback request
    [2011-04-16:17:23:40] Starting runtime background update check
    [2011-04-16:17:23:40] Clearing unused background update directory
    [2011-04-16:17:23:40] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-04-16:17:23:40] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-04-16:17:23:48] Unpackaging complete
    [2011-04-16:17:23:49] Download success
    [2011-04-16:17:23:49] Runtime updated downloaded
    [2011-04-16:17:23:52] User had deferred installing the update
    [2011-04-16:17:23:52] Runtime Installer end with exit code 0
    [2011-05-13:20:41:29] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:41:29] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-05-13:20:41:29] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:41:29] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:41:29] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:41:30] Starting runtime background update installation
    [2011-05-13:20:41:30] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:41:31] Runtime updater successfully launched
    [2011-05-13:20:41:31] Runtime Installer end with exit code 0
    [2011-05-13:20:41:34] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-13:20:41:34] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:41:34] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:41:34] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:41:42] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:41:42] Runtime Installer end with exit code 6
    [2011-05-13:20:42:13] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-05-13:20:42:13] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-05-13:20:42:13] Commandline is: -updatecheck
    [2011-05-13:20:42:13] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:42:13] Performing pingback request
    [2011-05-13:20:42:13] Starting runtime background update check
    [2011-05-13:20:42:13] Clearing unused background update directory
    [2011-05-13:20:42:13] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-05-13:20:42:13] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-05-13:20:42:20] Unpackaging complete
    [2011-05-13:20:42:20] Download success
    [2011-05-13:20:42:20] Runtime updated downloaded
    [2011-05-13:20:42:20] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
    [2011-05-13:20:42:20] Runtime Installer end with exit code 0
    [2011-05-13:20:45:10] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:45:10] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-05-13:20:45:10] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:45:10] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:45:10] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:45:10] Starting runtime background update installation
    [2011-05-13:20:45:10] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:45:10] Runtime updater successfully launched
    [2011-05-13:20:45:10] Runtime Installer end with exit code 0
    [2011-05-13:20:45:13] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
    [2011-05-13:20:45:13] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-13:20:45:13] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:45:13] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:45:19] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-13:20:45:19] Runtime Installer end with exit code 6
    [2011-05-13:20:45:49] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-05-13:20:45:50] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-05-13:20:45:50] Commandline is: -updatecheck
    [2011-05-13:20:45:50] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-13:20:45:50] Performing pingback request
    [2011-05-13:20:45:50] Starting runtime background update check
    [2011-05-13:20:45:50] Clearing unused background update directory
    [2011-05-13:20:45:50] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-05-13:20:45:50] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-05-13:20:45:52] Unpackaging complete
    [2011-05-13:20:45:52] Download success
    [2011-05-13:20:45:52] Runtime updated downloaded
    [2011-05-13:20:45:52] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
    [2011-05-13:20:45:52] Runtime Installer end with exit code 0
    [2011-05-31:21:27:52] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-31:21:27:52] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-05-31:21:27:52] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-05-31:21:27:52] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-31:21:27:53] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-31:21:27:53] Starting runtime background update installation
    [2011-05-31:21:27:53] Background updates not installed due to running applications
    [2011-05-31:21:27:53] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-05-31:21:27:53] Runtime Installer end with exit code 0
    [2011-06-25:17:17:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-06-25:17:17:36] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-06-25:17:17:36] Commandline is: -updatecheck
    [2011-06-25:17:17:36] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:17:36] Performing pingback request
    [2011-06-25:17:17:36] Starting runtime background update check
    [2011-06-25:17:17:36] Clearing unused background update directory
    [2011-06-25:17:17:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-06-25:17:17:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-06-25:17:17:51] Unpackaging complete
    [2011-06-25:17:17:51] Download success
    [2011-06-25:17:17:51] Runtime updated downloaded
    [2011-06-25:17:17:51] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
    [2011-06-25:17:17:51] Runtime Installer end with exit code 0
    [2011-06-25:17:19:17] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:19:17] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-06-25:17:19:17] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:19:17] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:19:17] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:19:17] Starting runtime background update installation
    [2011-06-25:17:19:17] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:19:17] Runtime updater successfully launched
    [2011-06-25:17:19:17] Runtime Installer end with exit code 0
    [2011-06-25:17:19:20] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-06-25:17:19:20] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:19:20] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:19:20] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:19:25] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:19:25] Runtime Installer end with exit code 6
    [2011-06-25:17:19:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-06-25:17:19:56] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-06-25:17:19:56] Commandline is: -updatecheck
    [2011-06-25:17:19:56] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:19:56] Performing pingback request
    [2011-06-25:17:19:56] Starting runtime background update check
    [2011-06-25:17:19:56] Clearing unused background update directory
    [2011-06-25:17:19:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update
    [2011-06-25:17:19:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.5.1.17730/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-06-25:17:19:59] Unpackaging complete
    [2011-06-25:17:19:59] Download success
    [2011-06-25:17:19:59] Runtime updated downloaded
    [2011-06-25:17:19:59] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
    [2011-06-25:17:19:59] Runtime Installer end with exit code 0
    [2011-06-25:17:20:37] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:20:37] Runtime Installer begin with version 2.5.1.17730 on Windows Vista x86
    [2011-06-25:17:20:37] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:20:37] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:20:37] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:20:37] Starting runtime background update installation
    [2011-06-25:17:20:37] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:20:37] Runtime updater successfully launched
    [2011-06-25:17:20:37] Runtime Installer end with exit code 0
    [2011-06-25:17:20:40] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-06-25:17:20:40] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-06-25:17:20:40] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:20:40] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:20:52] Relaunching with elevation
    [2011-06-25:17:20:52] Launching subprocess with commandline c:\users\xps\appdata\local\temp\air9497.tmp\adobe air installer.exe -ei
    [2011-06-25:17:20:56] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-06-25:17:20:56] Commandline is: -stdio \\.\pipe\AIR_5192_0 -ei
    [2011-06-25:17:20:56] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:20:57] Starting silent runtime update. Updating runtime from version 2.5.1.17730 to version 2.7.0.19480
    [2011-06-25:17:20:57] Installing msi at c:\users\xps\appdata\local\temp\air9497.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
    [2011-06-25:17:21:01] Runtime Installer end with exit code 0
    [2011-06-25:17:21:02] Elevated install completed
    [2011-06-25:17:21:05] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-06-25:17:21:05] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-06-25:17:21:05] Runtime Installer end with exit code 0
    [2011-06-25:17:21:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-06-25:17:21:36] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-06-25:17:21:36] Commandline is: -updatecheck
    [2011-06-25:17:21:36] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-06-25:17:21:36] Performing pingback request
    [2011-06-25:17:21:36] Starting runtime background update check
    [2011-06-25:17:21:36] Clearing unused background update directory
    [2011-06-25:17:21:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update
    [2011-06-25:17:21:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-06-25:17:21:37] Runtime update not available
    [2011-06-25:17:21:37] Unpackaging cancelled
    [2011-06-25:17:21:37] Runtime Installer end with exit code 0
    [2011-08-28:17:01:12] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-08-28:17:01:12] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-08-28:17:01:12] Commandline is: -updatecheck
    [2011-08-28:17:01:12] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-08-28:17:01:12] Performing pingback request
    [2011-08-28:17:01:12] Starting runtime background update check
    [2011-08-28:17:01:12] Clearing unused background update directory
    [2011-08-28:17:01:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update
    [2011-08-28:17:01:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-08-28:17:01:12] Runtime background update check failed: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
    [2011-08-28:17:01:12] Runtime Installer end with exit code 0
    [2011-08-28:17:24:35] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-08-28:17:24:35] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-08-28:17:24:35] Commandline is: -updatecheck
    [2011-08-28:17:24:35] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-08-28:17:24:35] Performing pingback request
    [2011-08-28:17:24:35] Starting runtime background update check
    [2011-08-28:17:24:35] Clearing unused background update directory
    [2011-08-28:17:24:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update
    [2011-08-28:17:24:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-08-28:17:24:35] Runtime background update check failed: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
    [2011-08-28:17:24:35] Runtime Installer end with exit code 0
    [2011-08-28:22:39:14] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-08-28:22:39:14] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-08-28:22:39:14] Commandline is: -updatecheck
    [2011-08-28:22:39:14] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-08-28:22:39:14] Performing pingback request
    [2011-08-28:22:39:14] Starting runtime background update check
    [2011-08-28:22:39:14] Clearing unused background update directory
    [2011-08-28:22:39:14] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update
    [2011-08-28:22:39:14] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-08-28:22:39:26] Runtime background update check failed: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]
    [2011-08-28:22:39:26] Runtime Installer end with exit code 0
    [2011-09-08:15:28:34] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-09-08:15:28:34] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-09-08:15:28:34] Commandline is: -updatecheck
    [2011-09-08:15:28:34] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-09-08:15:28:35] Performing pingback request
    [2011-09-08:15:28:35] Starting runtime background update check
    [2011-09-08:15:28:35] Clearing unused background update directory
    [2011-09-08:15:28:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update
    [2011-09-08:15:28:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.0.19480/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-09-08:15:28:42] Unpackaging complete
    [2011-09-08:15:28:42] Download success
    [2011-09-08:15:28:42] Runtime updated downloaded
    [2011-09-08:15:28:48] User had deferred installing the update
    [2011-09-08:15:28:48] Runtime Installer end with exit code 0
    [2011-11-20:21:24:13] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:24:13] Runtime Installer begin with version 2.7.0.19480 on Windows Vista x86
    [2011-11-20:21:24:13] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:24:13] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:24:13] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:24:13] Starting runtime background update installation
    [2011-11-20:21:24:13] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:24:14] Runtime updater successfully launched
    [2011-11-20:21:24:14] Runtime Installer end with exit code 0
    [2011-11-20:21:24:17] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:21:24:17] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:24:17] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:24:17] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:24:27] Relaunching with elevation
    [2011-11-20:21:24:27] Launching subprocess with commandline c:\users\xps\appdata\local\temp\air82d.tmp\adobe air installer.exe -ei
    [2011-11-20:21:24:30] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:21:24:30] Commandline is: -stdio \\.\pipe\AIR_7092_0 -ei
    [2011-11-20:21:24:30] Installed runtime (2.7.0.19480) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:24:30] Starting silent runtime update. Updating runtime from version 2.7.0.19480 to version 2.7.1.19610
    [2011-11-20:21:24:30] Reinstalling c:\users\xps\appdata\local\temp\air82d.tmp\setup.msi
    [2011-11-20:21:24:34] Runtime Installer end with exit code 0
    [2011-11-20:21:24:34] Elevated install completed
    [2011-11-20:21:24:38] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:24:38] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:24:38] Runtime Installer end with exit code 0
    [2011-11-20:21:25:09] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-11-20:21:25:09] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:21:25:09] Commandline is: -updatecheck
    [2011-11-20:21:25:09] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:25:09] Performing pingback request
    [2011-11-20:21:25:09] Pingback request completed with HTTP status 200
    [2011-11-20:21:25:09] Starting runtime background update check
    [2011-11-20:21:25:09] Clearing unused background update directory
    [2011-11-20:21:25:10] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
    [2011-11-20:21:25:10] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-11-20:21:25:20] Unpackaging complete
    [2011-11-20:21:25:21] Download success
    [2011-11-20:21:25:21] Runtime updated downloaded
    [2011-11-20:21:25:29] User had deferred installing the update
    [2011-11-20:21:25:29] Runtime Installer end with exit code 0
    [2011-11-20:21:25:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:25:36] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
    [2011-11-20:21:25:36] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:25:36] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:25:36] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:25:36] Starting runtime background update installation
    [2011-11-20:21:25:36] Launching subprocess with commandline C:\Users\XPS\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:25:36] Runtime updater successfully launched
    [2011-11-20:21:25:36] Runtime Installer end with exit code 0
    [2011-11-20:21:25:39] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:25:39] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"
    [2011-11-20:21:25:39] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:25:39] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:25:45] Relaunching with elevation
    [2011-11-20:21:25:45] Launching subprocess with commandline c:\users\xps\appdata\local\temp\air4829.tmp\adobe air installer.exe -ei
    [2011-11-20:21:25:47] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:25:47] Commandline is: -stdio \\.\pipe\AIR_2748_0 -ei
    [2011-11-20:21:25:47] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:25:48] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
    [2011-11-20:21:25:48] Installing msi at c:\users\xps\appdata\local\temp\air4829.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
    [2011-11-20:21:25:53] Runtime Installer end with exit code 0
    [2011-11-20:21:25:53] Elevated install completed
    [2011-11-20:21:25:59] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:25:59] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe
    [2011-11-20:21:25:59] Runtime Installer end with exit code 0
    [2011-11-20:21:26:00] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:00] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:00] Commandline is: -eula
    [2011-11-20:21:26:00] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:00] Starting eula display
    [2011-11-20:21:26:04] Finished eula display
    [2011-11-20:21:26:04] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:26:04] Runtime Installer end with exit code 0
    [2011-11-20:21:26:04] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:26:09] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:09] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:09] Commandline is: -eula
    [2011-11-20:21:26:09] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:09] Starting eula display
    [2011-11-20:21:26:12] Finished eula display
    [2011-11-20:21:26:12] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:26:12] Runtime Installer end with exit code 0
    [2011-11-20:21:26:13] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:26:16] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:16] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:16] Commandline is: -eula
    [2011-11-20:21:26:16] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:17] Starting eula display
    [2011-11-20:21:26:29] Finished eula display
    [2011-11-20:21:26:29] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:26:29] Runtime Installer end with exit code 0
    [2011-11-20:21:26:29] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:26:34] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:34] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:34] Commandline is: -eula
    [2011-11-20:21:26:34] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:34] Starting eula display
    [2011-11-20:21:26:38] Finished eula display
    [2011-11-20:21:26:38] Runtime Installer end with exit code 0
    [2011-11-20:21:26:38] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:26:40] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:40] Commandline is: -eula
    [2011-11-20:21:26:40] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:40] Starting eula display
    [2011-11-20:21:26:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:26:59] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:26:59] Commandline is: -eula
    [2011-11-20:21:26:59] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:26:59] Starting eula display
    [2011-11-20:21:27:11] Finished eula display
    [2011-11-20:21:27:11] Runtime Installer end with exit code 0
    [2011-11-20:21:27:11] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:27:12] Finished eula display
    [2011-11-20:21:27:12] Runtime Installer end with exit code 0
    [2011-11-20:21:27:12] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:27:14] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:27:14] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:27:14] Commandline is: -eula
    [2011-11-20:21:27:14] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:27:14] Starting eula display
    [2011-11-20:21:27:21] Finished eula display
    [2011-11-20:21:27:21] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:27:21] Runtime Installer end with exit code 0
    [2011-11-20:21:27:21] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:27:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:27:25] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:27:25] Commandline is: -eula
    [2011-11-20:21:27:25] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:27:25] Starting eula display
    [2011-11-20:21:27:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:27:30] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:27:30] Commandline is: -eula
    [2011-11-20:21:27:30] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:27:30] Starting eula display
    [2011-11-20:21:27:49] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:27:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:27:49] Commandline is: -eula
    [2011-11-20:21:27:49] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:27:49] Starting eula display
    [2011-11-20:21:28:03] Finished eula display
    [2011-11-20:21:28:03] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:28:03] Runtime Installer end with exit code 0
    [2011-11-20:21:28:03] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:28:11] Finished eula display
    [2011-11-20:21:28:11] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:28:11] Runtime Installer end with exit code 0
    [2011-11-20:21:28:11] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:28:18] Finished eula display
    [2011-11-20:21:28:18] Could not create a file at C:\Users\XPS\AppData\Roaming\Adobe\AIR\eulaAccepted, ignoring
    [2011-11-20:21:28:18] Runtime Installer end with exit code 0
    [2011-11-20:21:28:19] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:28:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:28:20] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:28:20] Commandline is: -eula
    [2011-11-20:21:28:20] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:28:21] Starting eula display
    [2011-11-20:21:28:23] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:28:23] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:28:23] Commandline is: -eula
    [2011-11-20:21:28:23] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:28:23] Starting eula display
    [2011-11-20:21:28:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:28:25] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:28:25] Commandline is: -eula
    [2011-11-20:21:28:25] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:28:25] Starting eula display
    [2011-11-20:21:28:27] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
    [2011-11-20:21:28:27] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
    [2011-11-20:21:28:27] Commandline is: -eula
    [2011-11-20:21:28:27] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-11-20:21:28:27] Starting eula display
    [2011-11-20:21:28:41] Finished eula display
    [2011-11-20:21:28:41] Runtime Installer end with exit code 0
    [2011-11-20:21:28:41] Subprocess c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
    [2011-11-20:21:28:42] Finished eula display
    [2011-11-20:21:28:42] Runtime Installer end with exit code 0
    [2011-11-20:21:28:42] Su

    From the log, it appears that we're hanging up here:
    [2011-11-25:10:17:23] Starting app installation to C:\Program Files (x86)\National Geographic. Installing app com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514 ADB4D94062.1 version 1.66 build 1251 using the source file at file:///C:/Users/XPS/AppData/Local/Temp/flaF577.tmp
    [2011-11-25:10:17:23] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    It's trying to install into C:\Program Files (x86)\National Geographic but for some reason that folder can't be written to.  Can you manually delete that folder and give the installer another shot?
    Thanks,
    Chris

  • How do I accept the End User License Agreement?

    Using Adobe Reader on Safari OSX 10.9.2.  Get error message "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.

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