Display the shopping cart details via Monitor shopping cart without the user being mapped in organizational structure

Dear Experts,
I have a scenario where the Project/Support team members won't be mapped into the organizational structure. But they must be able to view the shopping cart details. Could you please help me in providing some clue to achieve this.
As of now, I am getting the below error if the user is trying to view the shopping cart details when the user is not mapped into the organizational struture.
Thanks in advance for your help.
Best Regards,
Bharathi

Hi Bharathi,
Make it more simple. Create a separate organizational unit for the Support/Admin team and intergrate the users there.
It's the common practic.
Regards
Konstantin

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