DMP 4310 5.4 with LG display

Hi everyone,
We've got a problem with Cisco DMP 4310 (v. 5.4) and LG display 42WS50. We try to use "Display power on/off" commands via RS-232 but it doesn't work.
We tried built-in commands for Cisco_32N and also tried to create new system tasks with RS-232 hex codes 6b612030312030310d/
6b612030312030300d. Prior to sending these commands we enabled RS-232 control but nothing worked.
Does anyone know maybe there are some issues in new DMP's firmware version?

We've run into troubles with faulty RS232 cables. Many of our DMPs were wired, but they just weren't receiving commands.
You might want to try the NEC PDComms tool, which you can download from here:
http://www.necdisplay.com/support-and-services/pdcommstool/Overview
With it, you can send RS232 commands from your computer, and view any response from your device. Then you can trouble shoot, at least ruling out the possibility of a faulty peripheral.
We didn't have any trouble with the 4310 5.4 when we isolated our trouble down to bad cables.
Good luck!
-Michael

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