Do iphones with major fails get a new replacement or a refurbished iphone

do iphones with major fails get a new replacement or a refurbished iphone?

They are replaced with a service unit, which may be new or may be refurbished, but there is no way to tell.

Similar Messages

  • Apple replaced my iPhone, but did I get a new one or a refurbished?

    I was having problems with my iPhone battery, it was just barely giving me 22 hrs of standby time and about 4 hours of use before the battery was totally depleted. In other words I had to recharge it every night for about 5-6 hours in order to be able to use it during the day.
    I took it to the Apple store and a genius told me that I was getting a great battery life and that I was not gonna get any better. After I argued that I was not happy, and that it was not even close to what Apple has listed on the iPhone specifications, the genius got mad and asked me what I wanted him to do? So I told him that I wanted my phone to be replaced. He went to the back and about 10 mins later he came back out with an open box, and what appeared to be a new iPhone with the original clear protection on the screen. I asked him if that phone was refurbished and he denied it but I have my doubts.
    How do I know if I really got a new iPhone and not a returned phone from a prior customer?
    BTW I was in the Apple store in Cincinnati for about 20 mins and 3 other people were returning their iPhones

    I returned mine because of a stuck pixel and the mac genius pulled my new model from behind the counter right in front of me. It was unopened. Brand spankin' new. I can't say for sure if your replacement is new, refurbished or someone else's return, but he should not have opened the box in the back of the store. The genius that helped me merely moved the plastic away from the sim card slot in order to replace the card. He let me unwrap the rest. You should have asked for a manager.
    I would try the phone out for a few days and keep a sharp eye out for defects. But if all seems good just keep it and enjoy!

  • When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"

    When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone"  How do I fix this?

    I had the same problem.  I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
    It worked for me.  Good luck!

  • I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone ?

    I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone to buy apps anew ?

    Go to Settings --> Store, click on your Apple ID and log out, then log in with your new details

  • Why can't I get a new ringtone (song) on my iphone 5c ?

    Why can't I get a new ringtone (song) on my iphone 5c?

    Did you purchase the ringtone or make it yourself by taking an excerpt from a song?
    If taking an excerpt from a song, it must be 30 sec or less. Once you get the 30 sec clip, you have to create an AAC version of the clip. Open the folder with the AAC version of the clip and change the file extension to .m4r I believe. Then double click the new file and it will automatically be loaded in the "tones" folder. You can then open the "tones" folder in iTunes and drag it to your iPhone which is connected to iTunes on your computer.

  • I lost my iphone , how can i get a new one ?

    i lost my iphone last week i been trying to locate it with find my iphone , how can i get a new one ?

    stedman1 wrote:
    A warranty does not cover physical damage. Did you have AppleCare +?
    AppleCare+ doesn't cover loss or theft, only accidental damage.

  • TS4062 HELP!!!  When I try to sync my iPhone with iTunes it gets stuck at step 2 and goes no further.  I have iTunes 10.6.3.25.  It happens all the time.  I have Windows 7.

    Please help.  Every time I try to sync my iphone with itunes it gets stuck at step 2 and just spins.  I have iTunes 10.6.3.25 installed.  I've even shut down and rebooted.  Nothing helps.

    Based on what someone else said, I am getting the "rotating ball of eternal sadness".  Yup.  That about describes it.

  • When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    Disable or turn off your firewall, anti-virus, and all security software and try the download again.
    Stedman

  • HT204266 I have always synced my iPhone with my PC, what will happen if I sync my iPhone with my new Macbook Air?

    I have always synced my iPhone with my PC, what will happen if I sync my iPhone with my new Macbook Air?
    I am hoping to switch from being dependent solely on my PC to rarely using it and having freedom to use either more Mac/iPhone and less PC, but I have my MSOffice software on the PC .
    I want to sync my iPhone and not lose anything and have a faster experience.

    Check out this user tip from TuringTest:
    https://discussions.apple.com/docs/DOC-3991
    and this page on "How-to Geek":
    http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
    Regards.

  • Siri wont work on iphone 4 :( so apple updated the new IOS 6 only for iphone 4s n 5 users..... Officially Im Sad

    Siri wont work on iphone 4, so apple updated the new IOS 6 only for iphone 4s n 5 users..... Officially Im Sad

    theres nuffin espacial about iphone 4 and 3gs in IOS 6
    COPY PASTE FROM http://www.apple.com/ios/whats-new/
    Flyover and turn-by-turn navigation are available only on iPhone 4S, iPhone 5, iPad 2 or later, and iPod touch (5th generation). Cellular data charges may apply.
    Siri is available on iPhone 4S, iPhone 5, iPad (3rd generation), and iPod touch (5th generation) and requires Internet access. Cellular data charges may apply.
    FaceTime video calling requires a FaceTime-enabled device for the caller and recipient and a Wi-Fi connection. FaceTime over a cellular network requires iPhone 4S, iPhone 5, or iPad (3rd generation) with cellular data capability. Availability over a cellular network depends on carrier policies; data charges may apply.
    Offline Reading List is available on iPhone 4 or later and iPad 2 or later.
    Made for iPhone hearing aids require iPhone 4S or iPhone 5.
    Panorama is available on iPhone 4S, iPhone 5, and iPod touch (5th generation).
    Find My iPhone and Find My Friends enable you to locate iOS devices only when they are on and connected to a registered Wi-Fi network or have an active data plan.
    iCloud requires iOS 5 or later on iPhone 3GS or later, iPod touch (3rd generation or later), or iPad; a Mac computer with OS X Lion or later; or a PC with Windows Vista or Windows 7 (Outlook 2007 or 2010 or an up-to-date browser is required for accessing email, contacts, and calendars). Some features require iOS 6 and OS X Mountain Lion. Some features require a Wi-Fi connection. Some features are not available in all countries. Access to some services is limited to 10 devices.
    Major League Baseball trademarks and copyrights are used with the permission of MLB Advanced Media, L.P. All rights reserved.
    Starbucks pass is coming soon.
    Some features may not be available for all countries or all areas. Click here to see complete list.
    Siri is available in Beta only on iPhone 4S, iPhone 5, iPad (3rd generation), and iPod touch (5th generation) and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply.

  • I'm using same icloud and same apple ID on two iphones. Now i get calls from same number on both iphones at the same time. How to turn off that?

    I'm using same icloud and same apple ID on two iphones. Now i get calls from same number on both iphones at the same time. How to turn off that?

    Apple ID's are not device specific, so when you changed it on the iPad 2 it changed it on the iPhone 4 as well, since it's the same account still. What you need to do is create a second Apple ID (so you'll have two accounts, one for iPhone 4 and a seperate one for iPad 2).
    To create a new Apple ID on your iPad 2:
    1) Go into Settings > Store.
    2) If you are already signed in, tap your Apple ID on the screen and you will be given a few options, one of which is to sign out of your account.
    3) After you sign out, now click the "Sign in" button.
    4) Tap "Create New Apple ID" and follow the instructions on-screen.

  • I can't turn off find my ihone, always show "there was a problem when canceling the registration of this iphone with icloud" please help me. i can't restore my iphone before turn off find my iphone

    i can't turn off find my ihone, always show "there was a problem when canceling the registration of this iphone with icloud" please help me. i can't restore my iphone before turn off find my iphone

    If you are the original owner of the phone and know the Apple ID and password that were used to activate it originally, and if you have an existing backup to restore from, you can force it into recovery mode (which will completely erase it) and restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.  When you do you will encounter activation lock, and will have to provide the ID and password used to activate it originally in order to activate it again.  If you can't, you won't be able to activate and use it.

  • How do I FULLY back-up iPhone to a Macbook (Getting a new phone)

    I know this is one of those questions that has been posted a million times, however, it takes less time to ask specific questions than research specific topics..
    I am getting a warrenty replacement iPhone tomorrow, I want to FULLY back up my current iPhone to my Macbook in order to keep all apps, pictures, contacts, music, etc.  I have "Manually Backed up and Restored" my iPhone onto my iTunes.  Does this store EVERYTHING, or will I restore my new phone to find my "notes", or "contacts" are no longer there?   Thanks in advance.

    http://support.apple.com/kb/ht4946
    Not a good idea to depend on the iPhone's backup alone for contacts and photos/videos in the iPhone's camera roll.
    Are you syncing contacts over the air within Apple iCloud account or with another email account that supports doing the same?
    Photos/videos in the iPhone's camera roll can and should be imported by your computer as with any other digital camera especially before replacing the iPhone.
    http://support.apple.com/kb/ht4083

  • When syncing my iPhone with iTunes, I get the error, "some items did not sync, see itunes for help", but can't find any helps for this in iTunes. Where can I find out what is not syncing?

    When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
    But I can't find any help information in iTunes at all, let alone when items are not syncing.
    How do I figure out what is not syncing?

    Since it seems App related, I'm not sure what to offer you.  I guess the only suggestion I have is for you to reboot your iPad and then try again.  To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any settings or data, so it's worth a shot.

  • After I update my calendar on my PC how do I get the new version to load to iphone and ipad and over ride the info on them?

    After I update my calendar on my PC how do I get the new version on my iphone and ipad and not the version currently there?

    Hi Kirbs13,
    Thanks for using Apple Support Communities.  Your calendar should automatically update if you're using iCloud.  If it is not, see this article for troubleshooting steps:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Cheers,
    - Ari

Maybe you are looking for

  • Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

    Dear Lenovo Support Community, I have a T61 with XP pro on it. This is the history of my harddisk problems with it: (the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one) 1. Unfortunately I

  • Notification: "The report deployment process in in progress"

    Hi All, We're implementing Service manager and we have an issue with the reporting management packs. Upon opening the Service manager console we're getting the error: "The report deployment process in in progress. To determine when management pack de

  • Error in installing DBI_0.2-5_R_x86_64-unknown-linux-gnu.tar.gz

    Hi, I can install all other packages without a problem. However, for DBI_0.2-5_R_x86_64-unknown-linux-gnu.tar.gz, I always got an error. [rdf@semperf3 supporting]# /usr/bin/R CMD INSTALL DBI_0.2-5_R_x86_64-unknown-linux-gnu.tar.gz * installing to lib

  • How to deploy changes in BPEL?

    Please help a newbie.. We run systems integrated by AIA. BPEL was done by other party which has gone. We changed the xml file as needed but the change doesn't take effect until deployment is done. We installed jdeveloper but we can't see any BPEL ele

  • Add a link to a tip

    On this tip, where it says: http://discussions.apple.com/thread.jspa?threadID=1502615&tstart=20 2. Can you get a replacement Mac if you bought just before a new release. Depending on the store you buy from a return/replacement policy may be in place.