Do_PostBack Not Defined error when using Hint lookup in Ancestry.co.uk website.

When trying to review a 'Member tree Hint' in the Ancestry.co.uk but FireFox Hangs when selecting a member tree to view and the clicking on the 'Review Member Tree Hints' button,
The Java instruction 'javascript:_doPostBack('saveButton1'),"' appears in the bottom left of the screen and Firefox does not respond.
When I check the @error Console' (CNTL+SHIFT+J), the last entry shows as 'Referencerror:_doPostBack is not defined'.
Works OK on IE and Google Chrome. Has anyone had a similar problem and know how to fix it???

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

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citress
Message was edited by:
citress

I have the same question. Does someone have a solution for this?

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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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