Do spa50xs do qos packet tagging?

I was setting up some remote 7900 and spa50x phones using a vpn to connect back to the main site.. from what i saw on the remote site routers, i got the impression that the 7900 phones do qos tagging for dscp EF, but i saw no such marking on phone traffic from spa50x phones.. is my impression correct? the spa50x phones dont do qos packet tagging?

Hello Jeff,
The SPA500 phones do tagging for ToS/DiffServ:
Default QoS for SPCP Mode
If there is no network policy from CDP or LLDP-MED, the default network policy is
used. CoS is based on a pre-defined value of5. It is applicable only if the manual
VLAN is enabled and manual VLAN ID is not equal to 0, 1, or 4095. ToS is based on
precedence value from the StartMediaTransmission Message from the Unified
Communications 500 Series for the Cisco SPA525G/525G2. However, ToS is
based on the value specified for the specific extension in the web administration
interface for the Cisco SPA50X IP phone.
Source SPA500 admin guide p.148:
http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa500_admin.pdf
HTH,
Alex
*Please rate helpful posts

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QoS Packets not matching on 6500 with SUP720-10GE and SU2T

Hi,
I do not see packets matching in policy.
output below:
Switch#sh policy-map interface vlan 2232
Vlan2232
Service-policy input: HARDPHONE-VVLAN
Class-map: VOICETRAFFIC (match-all)
0 packets, 0 bytes
5 minute offered rate 0000 bps, drop rate 0000 bps
Match: access-group name VOICETRAFFIC
Class-map: VOICESIGNALING (match-all)
0 packets, 0 bytes
5 minute offered rate 0000 bps, drop rate 0000 bps
Match: access-group name VOICESIGNALING
Class-map: class-default (match-any)
0 packets, 0 bytes
5 minute offered rate 0000 bps, drop rate 0000 bps
Match: any
0 packets, 0 bytes
5 minute rate 0 bps
I also not find packets matching ACL:
switch#sh access-lists
Extended IP access list VIDEOTRAFFIC
10 permit udp any any range 16384 32767
Extended IP access list VOICESIGNALING
10 permit tcp any 10.128.0.0 0.3.255.255 range 2000 2002
20 permit tcp any 10.128.0.0 0.3.255.255 eq 5060
30 permit udp any 10.128.0.0 0.3.255.255 eq 5060
40 permit tcp any 172.20.10.0 0.0.1.255 range 2000 2002
50 permit tcp any 172.20.10.0 0.0.1.255 eq 5060
60 permit udp any 172.20.10.0 0.0.1.255 eq 5060
Extended IP access list VOICETRAFFIC
10 permit udp 10.128.0.0 0.63.255.255 10.128.0.0 0.63.255.255 range 16384 32767
I checked policies, they looks applied correctly.
On SUP-720-10GE, I modified ACL to 'permit udp any any' but not found any matching packets. There are plenty of IP phones connected directly to this switch belongs to voice VLAN. I applied VLAN based QoS under voice VLAN and other VLANs too.
I observed different thing on SUP 2T. I saw packets matching ACL statement 'permit udp any any' but when I took off this line, ACL was not showing packets matching.
OUTPUT of IP phones connected to switch:
switch#sh cdp neighbors | in SEP
SEP0008308A5D7B Gig 13/38 143 H P M IP Phone Port 1
SEP0008308A5DE0 Gig 10/1 121 H P M IP Phone Port 1
SEP0023049C6348 Gig 3/42 152 H P M IP Phone Port 1
SEP0021A02D64D4 Gig 9/28 120 H P M IP Phone Port 1
SEP1C6A7AE0588E Gig 3/9 127 H P M IP Phone Port 1
SEP00229059969E Gig 12/48 166 H P M IP Phone Port 1
SEP0008308AF26F Gig 2/7 161 H P M IP Phone Port 1
SEP00235EB7BE0E Gig 4/2 154 H P M IP Phone Port 1
SEP00229059BE5A Gig 6/37 158 H P M IP Phone Port 1
SEP1CAA07115CF3 Gig 12/29 148 H P M IP Phone Port 1
SEP00235EB7884F Gig 9/3 156 H P M IP Phone Port 1
SEP0008308B03FB Gig 2/30 178 H P M IP Phone Port 1
SEP006440B42CD3 Gig 3/45 132 H P M IP Phone Port 1
SEP0022905991C9 Gig 11/4 145 H P M IP Phone Port 1
SEP0008308A5E6C Gig 6/36 124 H P M IP Phone Port 1
SEP006440B427CA Gig 13/31 170 H P M IP Phone Port 1
SEP006440B425FF Gig 3/19 168 H P M IP Phone Port 1
SEP0008308A7AD7 Gig 2/3 159 H P M IP Phone Port 1
SEP0008308A3EB2 Gig 10/4 132 H P M IP Phone Port 1
SEP002414B45A0E Gig 10/28 170 H P M IP Phone Port 1
SEP04C5A4B19C8B Gig 2/15 162 H P M IP Phone Port 1
SEP006440B43DE6 Gig 9/48 162 H P M IP Phone Port 1
SEP006440B42B0D Gig 9/23 179 H P M IP Phone Port 1
Could anyone please help, how to make sure that packets are hitting correct ACL and policy on 6500 with SUP720-10GE and SUP2T.
Thanks,
Pruthvi

Please note that 6500 is used as L2 switch only and SVI are used for applying policies only.
Configuration below:
class-map match-all VOICESIGNALING
match access-group name VOICESIGNALING
class-map match-all VOICETRAFFIC
match access-group name VOICETRAFFIC
class-map match-all VIDEOTRAFFIC
match access-group name VIDEOTRAFFIC
policy-map HARDPHONE-VVLAN
class VOICETRAFFIC
police flow mask src-only 128000 8000 conform-action set-dscp-transmit ef exceed-action drop
class VOICESIGNALING
police flow mask src-only 32000 8000 conform-action set-dscp-transmit cs3 exceed-action policed-dscp-transmit
class class-default
police flow mask src-only 32000 8000 conform-action set-dscp-transmit default exceed-action policed-dscp-transmit
policy-map STUDENT-DVLAN
class class-default
police flow mask src-only 25000000 1562500 conform-action set-dscp-transmit default exceed-action policed-dscp-transmit
policy-map STAFF-DVLAN
class VOICESIGNALING
police flow mask src-only 32000 8000 conform-action set-dscp-transmit cs3 exceed-action policed-dscp-transmit
class VOICETRAFFIC
police flow mask src-only 128000 8000 conform-action set-dscp-transmit ef exceed-action drop
class VIDEOTRAFFIC
police flow mask src-only 2000000 150000 conform-action set-dscp-transmit ef exceed-action drop
class class-default
police flow mask src-only 50000000 1000000 conform-action set-dscp-transmit ef exceed-action drop
ip access-list extended VOICESIGNALING
remark Skinny and SIP protocols From Phones to Voice Core Infrastructure
permit tcp any 10.128.0.0 0.3.255.255 range 2000 2002
permit tcp any 10.128.0.0 0.3.255.255 eq 5060
permit udp any 10.128.0.0 0.3.255.255 eq 5060
permit tcp any 172.20.10.0 0.0.1.255 range 2000 2002
permit tcp any 172.20.10.0 0.0.1.255 eq 5060
permit udp any 172.20.10.0 0.0.1.255 eq 5060
ip access-list extended VOICETRAFFIC
permit udp any any dscp ef
permit udp 10.128.0.0 0.63.255.255 10.128.0.0 0.63.255.255
permit udp any any range 16384 32767 dscp ef
ip access-list extended VOICESIGNALING
remark Skinny and SIP protocols From Phones to Voice Core Infrastructure
permit tcp any 10.128.0.0 0.3.255.255 range 2000 2002
permit tcp any 10.128.0.0 0.3.255.255 eq 5060
permit udp any 10.128.0.0 0.3.255.255 eq 5060
permit tcp any 172.20.10.0 0.0.1.255 range 2000 2002
permit tcp any 172.20.10.0 0.0.1.255 eq 5060
permit udp any 172.20.10.0 0.0.1.255 eq 5060
ip access-list extended VIDEOTRAFFIC
permit udp any any range 16384 32767 dscp ef
interface Vlan104
description PolicyOnlyInt
no ip address
service-policy input STAFF-DVLAN
interface Vlan105
description PolicyOnlyInt
no ip address
service-policy input STAFF-DVLAN
interface Vlan573
description PolicyOnlyInt
no ip address
service-policy input PUBLIC-DVLAN
interface Vlan604
description PolicyOnlyInt
no ip address
service-policy input PUBLIC-DVLAN
interface Vlan654
description PolicyOnlyInt
no ip address
service-policy input STUDENT-DVLAN
interface Vlan674
description PolicyOnlyInt
no ip address
service-policy input PUBLIC-DVLAN
interface Vlan807
ip address 172.18.128.5 255.255.255.0
interface Vlan860
description PolicyOnlyInt
no ip address
service-policy input PUBLIC-DVLAN
interface Vlan2016
description PolicyOnlyInt
no ip address
service-policy input HARDPHONE-VVLAN
interface Vlan3124
description PolicyOnlyInt
no ip address
shutdown
service-policy input HARDPHONE-VVLAN
switch#sh access-lists
Extended IP access list VOICESIGNALING
10 permit tcp any 10.128.0.0 0.3.255.255 range 2000 2002
20 permit tcp any 10.128.0.0 0.3.255.255 eq 5060
30 permit udp any 10.128.0.0 0.3.255.255 eq 5060
40 permit tcp any 172.20.10.0 0.0.1.255 range 2000 2002
50 permit tcp any 172.20.10.0 0.0.1.255 eq 5060
60 permit udp any 172.20.10.0 0.0.1.255 eq 5060
Extended IP access list VOICETRAFFIC
10 permit udp any any dscp ef <----- not showing any match
11 permit udp 10.128.0.0 0.63.255.255 10.128.0.0 0.63.255.255 <----not shwoing any match
12 permit udp any any range 16384 32767 dscp ef<----not shwoing any match
If I user "permit udp any any ", acl is showing match.
switch#sh access-lists
Extended IP access list VOICETRAFFIC
10 permit udp any any dscp ef
11 permit udp 10.128.0.0 0.63.255.255 10.128.0.0 0.63.255.255
12 permit udp any any range 16384 32767 dscp ef
13 permit udp any any (527055 matches)

4500 Sup7E Show QoS packet statistics

Hi,
I am trying to identify what QoS marked packets are hitting an interface on my 4500E
Previously with the likes of the 2900 / 3500 I could collect the below information which was a great insight into the packets going through the interface. Is there anything like this for the 4500E on a Sup7? I've not been able to find anything.so far.
xxx-C2960S-1#sh mls qos interface gi 1/0/7 statistics
GigabitEthernet1/0/7 (All statistics are in packets)
dscp: incoming
0 - 4 : 1302269597 0 0 0 0
5 - 9 : 0 0 0 0 0
10 - 14 : 0 0 0 0 0
15 - 19 : 0 0 0 0 0
20 - 24 : 0 0 0 0 0
25 - 29 : 0 0 0 0 0
30 - 34 : 0 0 0 0 0
35 - 39 : 0 0 0 0 0
40 - 44 : 0 0 0 0 0
45 - 49 : 0 5423748 0 0 0
50 - 54 : 0 0 0 0 0
55 - 59 : 0 0 0 0 0
60 - 64 : 0 0 0 0
dscp: outgoing
0 - 4 : 468742 0 0 0 2
5 - 9 : 0 0 0 0 0
10 - 14 : 0 0 0 0 0
15 - 19 : 0 0 0 88 0
20 - 24 : 0 0 0 0 0
25 - 29 : 0 1 0 0 0
30 - 34 : 0 0 0 0 0
35 - 39 : 0 0 0 0 0
40 - 44 : 712552 0 0 0 0
45 - 49 : 0 103878 0 0 0
50 - 54 : 0 0 0 0 0
55 - 59 : 0 0 0 0 0
60 - 64 : 0 0 0 0
cos: incoming
0 - 4 : 1308766828 0 0 0 0
5 - 7 : 0 0 0
cos: outgoing
0 - 4 : 798470028 5273 27854 4668 26113
5 - 7 : 1528536 3100 6624488
output queues enqueued:
queue: threshold1 threshold2 threshold3
queue 0: 1524413 0 0
queue 1: 804613095 1111802 6650008
queue 2: 89 0 0
queue 3: 0 0 0
output queues dropped:
queue: threshold1 threshold2 threshold3
queue 0: 706 0 0
queue 1: 4426 0 0
queue 2: 0 0 0
queue 3: 0 0 0
Policer: Inprofile: 0 OutofProfile: 0
xxxx-C2960S-1#

Hi,
I believe 4500E uses MQC style. if you have a policy map attached to the interface, you could use
sh policy-map interface <> <direction>
Hope this helps and Kindly rate all helpful posts.
Thanks,
M

C3750 QoS Packet remarking

Hi Folks,
Hope you can assist.
Setting up QoS on a 3750 switch and am a tad confused with the mapping tables and when/how packets are re-marked.
As I understand it the mapping tables are used to generate a internal QoS label (DSCP) that is used to process the packet. The IP Precedence or DSCP of the packet is not changed as it traverses the switch. There are two exceptions to this; the DSCP mutation map and the police-dscp map. These mapping table can change the IP Precedence/DSCP value of the packet.
The IP Precedence/DSCP of a packet can also be changed on ingress by applying a service policy that re-marks the packet.
Is this correct?
Also when a port is set in the no trust state the default DSCP value for the port is used. Does this re-mark the IP packet or is it only used to generate the internal QoS label?
Would appreciate your views.
Cheers,
Phil

Phil:The IP Precedence/DSCP of a packet can also be changed on ingress by applying a service policy that re-marks the packet.
Is this correct?
A: Yes, and also, if the port have trust ip prece or trust cos then the DSCP will change according to the internal map. remember, ip precedence and CoS are only bits while DSCP is 6 bits so it's not one-to-one mapping. for example: packet with CoS 5 and IP field have DSCP value of 44 comes in, the CoS is trusted and mapped to DSCP 40 per default internal mapping hence the DSCP is changed to 40 from 44.
Phil:Also when a port is set in the no trust state the default DSCP value for the port is used. Does this re-mark the IP packet or is it only used to generate the internal QoS label?
A: Both, it is used for internal qos and that same DSCP is used when the packet leaves the switch, so it's re-written.

VPN and QOS

Hi,
Just installed a WRT610N and am connecting my Cisco Softphone through the VPN. Can I still set up QOS priorities? Since it is a softphone, does it have a MAC address or is that the MAC for my laptop running the phone?
Thanks!
Paul

As an edit to my previous post, I've done some more searches and come up with additional details.
From what I've been able to tell, establishing QOS rules for a softphone is not as simple as choosing a port. Instead I've read about things like GQoS, DSCP, and TOS. At the moment I have no idea if my current softphone (vbuzzer) supports any of these things, but I've installed X-Lite 3.0 which does support QOS packet tagging. So, then, which of these does the WRT610N recognize? How should I configure its QOS settings in combination with the X-Lite settings?
For what it's worth the X-Lite 3.0 manual does a good job of describing its support of these features; see page 40. Also helpful was this post.
Thanks very much for any assistance you can offer.
Message Edited by EnigmaticSoul on 01-21-2010 11:04 PM

Qos DSCP value 46 gone, after enabling Remote Desktop Services on Windows 2012 R2 Standard

Hi,
After installing a clean Windows Server 2012 R2 with
all Windows updates I have setup Policy-Based QoS for tagging defined traffic,
in the test case all traffic to one specific ip address. Whireshark logging
displays the correct configured (46) dscp value so the group policy is
working fine. After installing Remote Desktop Services the Policy-Based QoS is
still in place but Wireshark results that the value is 0.
Can somebody explain why this happens and how to solve
it?
Regards, Edward

Hi Edward,
Thank you for posting in Windows Server Forum.
Did you find any related error for your case?
By default, Windows traffic has a DSCP value of 0. Network routers use the DSCP value to classify network packets and to queue them appropriately. The number of queues and their prioritization behavior needs to be designed as part of your organization's QoS
strategy. For example, your organization may choose to have five queues: latency-sensitive traffic, control traffic, business critical traffic, best effort traffic, and bulk data transfer traffic.
More information, please see:
Policy-based Quality of Service (QoS)
http://technet.microsoft.com/en-us/library/dd919203(v=ws.10).aspx
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

How to enable QoS in 3560X-24T-S for IPv4.........??

I'm having a Cisco Cat 3560X-24T-S Switch, I found that if I upgrade my IOS to 15.0(2) it will enable the QoS Packet Queuing Service,
I need to confirm this that If I upgrade my IOS to 15.0(2), Does my Switch Supports the QoS Packet Queuing Service for IPv4...???

Hello Rumpole,
Welcome to the HP Support Forums!
I understand that you are looking to Email a scanned image or document using the Deskjet 1510. To my knowledge the only way to do this is to save the file to your computer, open your Email and select the file as an attachment. However, try configuring the Gmail account through a local Email client.
Above information has been removed from this "How to guide": How to Scan: Windows 7. Regardless if you are using Windows 7 or not, the information is still accurate.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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QOS Button on phone

I would like to know how to put some type of button on a users phone so that when they are having Qaulity issues with a phone call they can press the button and it will keep track of what is happening on the phone call. Then send me a report or a text file where I can look at the QOS, packet loss, jitter and whatever else I need to see what was going on with that paticular phone call.
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Thank you in advance.
Kelly

Hi Kelly,
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After making updates to a softkey template, you must restart devices that are using the template.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed6f5.html#wp1036174
I would do it after hours, better safe than sorry :)
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Hi experts,
We are trying to perform an automation infrastructure for a product we are developing, we would need to use a cisco router to perform some network QoS in the same subnet. That is, bridge two interfaces of the router and perform QoS, packet block etc.
Bypass info between interfaces without having different networks have been achieved by bridging them. the problem we are finding now, is that policy map are not being applied to the interfaces. I am creating access lists and b/w constraint policies and applying them in an out of one of the bridged interfaces, they are not taking any effect.
Is this a supported scenario, if not, how could I achieve this without creating different networks in each interface of the router???
Thanks in advance,
Juan

I know for a fact that GTS and CBWFQ are not supported on Async interfaces.

Home Sharing no longer works between iTunes and Apple TV.

I've been through all the forums, tried all the solutions provided and I have come to the conclusion that Home Sharing just no longer works between iTunes on a PC and my Apple TV. Does anyone know if this issue will be addressed or should I list my Apple TV up on eBay? (along with my iPad, iPod, and iPhone, since all system no longer sync together as before.)
My issue:
My iTunes library is no longer listed under "Computers" on the Apple TV.
The airplay icon no longer shows up in iTunes. (Version 11)
I cannot play music/content from my iPhone or iPad via remote that is stored in my iTunes library through my Apple TV.
I can however play music/content that is stored locally on my iPhone and iPad through my Apple TV.
My firewall settings are allowing access to Apple TV.
After logging into my router, I see no issues there.
I've logged in/out, turned home sharing on/off, de-authorized/authorized, and restarted my PC, Apple TV, and Router.
All devices are logged into the same iTunes account, and are on the same wireless network.
Time for a solution Apple.

If you turn off wifi on your Computer and connect it to the apple tv using an ethernet cable can you see your library under computers in Apple TV.
If yes the issue is with your wifi not the Apple TV
You may want to try the troubleshooting article
I also found this article
iTunes Home Sharing Not Working
Not working and sometimes when it is working, it cuts out in the middle, or when you click on the computer name, the focus goes away from the library. In other words, really weird.
What it is
iTunes has a feature called "Home Sharing" - it basically allows you to share your entire or part of your library with other instances of iTunes in your home network. It requires you to login to your iTunes account on both computers. A typical scenario is to enable Home Sharing on your desktop machine and then access the library from your iPad, Apple TV, iPhone, Mac, etc.
In my case, I have iTunes on my desktop machine running Windows XP in the attic with Home Sharing enabled and then I access the library from my Macbook and Apple TV, depending on what I want. How to use Home Sharing can be found here.
Symptoms
Home Sharing machine not showing up in Apple TV or the Macbook
The Macbook home sharing not showing up on my desktop
Home Sharing working intermittently
Connections getting cut of intermittently
Usually, restarting iTunes or the desktop computer will make things work.
Sometimes, restarting the Macbook or the Apple TV will make things work.
The "working" doesn't last long
The FixOn the desktop computer where the Home Sharing is enabled, I disabled the "QoS Packet Scheduler" from the network connection:
Open Control Panel
Open Network Connections
Right-Click on your connection (in my case, it was "Wireless Network Connection 4"
Select Properties
Uncheck "QoS Packet Scheduler"
Click OK
Restart iTunes if necessary
After doing the above, Home Sharing worked like a charm.

File Server Role: Slow access for "opened files" and slow Explorer browsing

Since we migrated our fileserver from Windows Server 2008 R2 to Windows Server 2012 we are facing two major problems:
1. Opening files which are already opened by other users takes about 1 minute before the file actually opens. This is not only for Office files such as Excel and Word, but also for other (not office) files. Again, this problem only rises when the file(s)
is/are already opened by another user. There seems to be a sort of "Lock" check time which is about 45 to 60 seconds.
2. The other problem is browsing via Explorer through the network drive (all clients are Windows 7 clients). Half of the time there is some kind of "hick up" with displaying the results of the folder. I cannot figure out a patern, but if there
is no "hick up" then browsing is very fast (also in the busiest times of the working day)... If there is a "hick up" the result can take about 50 seconds to display the content of a folder.
I suspect the SMB implementation / settings of Windows Server 2012 which are causing the problems...
Things I tried:
1. Changed the Oplocks wait time to 10 seconds (which is the minimum). The result is that openening files does indeed go some faster (still taking about 45 seconds).
2. Disabled SMB2: the result is that browsing is fast... Opening files does go faster. BUT: we are then facing other problems like some files are not able to open... This setting was, after getting a lot of complaints from the users, changed back to enabled
SMB2.
3. Within the NIC card properties I disabled "QoS packet Scheduler", "Link-Layer Topology Discovery Mapper I/O Driver", "Link-Layer Topology Discovery Responder" and IPv6 (as we only use IPv4).
All above with not the promising results.
The server is a dedicated (virtual machine on vSphere 5.1) fileserver.
Please Advice since this is not workable, and we have postponed the migration of the fileserver for our aother location.

Hi Dave,
I suggest you disable all third party applications like Anti-Virus application to test if it could reduce the waiting time when accessing a file.
Here are some related threads below that could be useful to you:
DFS Slowness when Opening Microsoft Documents and Excel Spreadsheets
http://social.technet.microsoft.com/Forums/windowsserver/en-US/61ec9a99-0027-44cb-815c-0da9276c1c96/dfs-slowness-when-opening-microsoft-documents-and-excel-spreadsheets?forum=winservergen
Opening files over network takes long time
http://social.technet.microsoft.com/Forums/windows/en-US/c8ddb65f-8a17-4cee-afd4-dfc09e99d562/opening-files-over-network-takes-long-time?forum=w7itpronetworking
opening folder or file takes over a minute on Windows 2008R2 File server
http://social.technet.microsoft.com/Forums/windowsserver/en-US/b9aa98c4-3ef7-4e6d-810d-6099e72b33f6/opening-folder-or-file-takes-over-a-minute-on-windows-2008r2-file-server?forum=winserverfiles
Best Regards,
Amy Wang

Poor network performance Pavilion 500

Has anyone ran into and solved an ethernet performance issue on the HP Pavillion 500 (500-047cb) where the nic is unable to acheive speeds of 20MB/sec or higher? The max download performance of my current card is in 5MB range.
The same computer gets 16MB/sec (downloads) running wifi. Other computers on the same network get more than 25MB/sec. Maybe its a driver or OS related issue because the last speed test had a download speed that was lower than the upload speed. Any ideas?

Hello @pops10009,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are not getting the speed out of your wireless that you should on your HP computer. There could be an issue with your Wifi Adapter. I could be corrupt or not as update to date as it should. To ensure this is not the case follow the steps below:
These steps are for computers running Windows 8 or Windows 8.1.
First we need to determine what your product number is. You can do this by following the HP Support document that pertains to your computer type
Notebook - How Do I Find My Model Number or Product Number?
All-In-One - How Do I Find My Model Number or Product Number?
Desktop - How Do I Find My Model Number or Product Number?
Once you have your product number you can use it at HP's Drivers & Downloads page. You should see your computer listed click on it and you will be brought to your computer's drivers page. Select your operating system from the drop-down box. If you are unsure as to what operating system you are running or what version it is you can use Which Windows operating system am I running? to determine what your operating system is and Is the Windows Version on My Computer 32-bit or 64-bit? to determine what version the operating system is. Once you have your operating system selected click 'Next' and scroll down you will see Driver - Network. Click on Driver - Network and you will see your Wireless driver. Download and save it to your Desktop or a location you will remember on your computer.
Now that you have your wireless driver downloaded follow the instructions I have set out below:
Step 1. At the Tiles Menu type "device manager"
Step 2. Click on Device Manager
Step 3. Click on Network Adapters
Step 4. Right-click on your Wireless Adapter and select Uninstall
***Ensure you delete the driver when the option is presented
Step 5. Go to the wireless drivers you downloaded earlier and install them
Step 6. Restart your computer
Next we are going to check to see what is using your internet. There are a variety of applications that will connect themselves to your internet slowing you down without notifying you. There is a simple way of seeing what applications are connected slowing you down. To do this follow the instructions below:
Step 1. At the Tiles Menu type "command prompt"
Step 2. Right-click on Command Prompt
Step 3. Click on "Run as administrator"
Step 4. Type "netstat –b 5 > activity.txt" and hit Enter
***Be patient while the computer creates a file on your computer
Step 5. Close down the Command Prompt
Step 6. At the Tiles Menu type "activity.txt"
Step 7. Click on activity.txt
Step 7. Review activity.txt thoroughly
Step 8. If you see applications that do not need to be running you can close them down.
If you do not know how to close out applications running in Windows 8 follow the instructions I have set out below:
Step 1. Press Alt+Tab simultaneously and hold them down
***A window will pop up with all the apps, and their icons, that are running on your PC.
Step 2. Guide your mouse over the icons
Step 3. Right click on the icon representing the application you wish to close
Step 4. Click “Close”
Next we are going to look for Processes that are using your internet that may be slowing you down. Once again follow the steps I have set out below:
Step 1. Right click your Taskbar
Step 2. Click Start Task Manager
Step 3. Click on the Networking tab
*** Processes consuming internet speed are shown here
Step 4. Under the Network Utilization column you will see processes with a higher percentage of network usage
*** Processes you do not need can be closed by looking them up in the Processes tab
Step 5. Select the process in the Process Tab you wish to close
Step 6. Click End Process
Next we are going to clear the cache, cookies and browser history. I have again set out some steps below to follow:
Step 1. At the Tiles Menu type "internet options"
Step 2. Click on Internet Options
Step 3. On General tab click the Browsing history section
Step 4. Click Settings
Step 5. On Temporary Internet Files tab of Website Data Settings window, type 0 as Disk space to use
Step 6. Click to the History tab, and specify a minimum number of days to keep pages in history
Step 7. Click on Caches and databases tab, uncheck Allow website caches and databases
***You can also reduce the cache file size in MBs to notify yourself
Next is a nifty feature where by default your system will wait for your data packets will fill up and then send them over your network this is called the Nagle-Algorithim and it can be disabled by following the steps below:
Step 1. Back up your registry by following the HP Support document: Backing Up, Editing, and Restoring the Windows Registry (Windows 8)
Step 2. At the Tiles Menu type "registry editor"
Step 3. Click on Registry Editor
Step 4. on the left pane expand your way through HKEY_LOCAL_MACHINE until you locate "SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces"
Step 5. Right-click the empty place
Step 6. Click New to create two DWORD Values
Step 7. Rename these values as ‘TcpAckFrequency’ and ‘TCPNoDelay’
Step 8. Double-click both the entries to Modify
Step 9. Put 1 as their Value data to activate them
Step 10 Click OK to save your changes
Step 10. Close Registry Editor
Step 11. Restart your Computer
Next we are going to clear/flush your DNS cache. You can do this by follow once again the steps I have set out below:
Step 1. At the Tiles Menu type "command prompt"
Step 2. Click on "Run as administrator"
Step 3. Type "ipconfig /flushdns" and hit Enter
***You will know you are successful if you see a message stating “successfully flushed the DNS Resolver Cache.”
The next thing we are going to do is disable global auto-tuning as if this is not working correctly you can experience slow internet speeds. To disable the global auto-tuning follow the steps below:
Global Auto-Tuning is related with the data transfer for HTTP traffics. You might be experiencing slowed Wi-Fi internet problem if the Auto-Tuning feature is not working properly. Simply disable it as follows:
Step 1. At the Tiles Menu type "command prompt"
Step 2. Right-click on Command Prompt
Step 3. Click on "Run as administrator"
Step 4. Type " cd C:\Windows\System32 netsh interface tcp set global autotuning=disabled" and hit Enter
Step 5. Type "netsh interface tcp show global" and hit Enter
***Does it show Auto-Tuning is disabled? If yes, you have performed everything properly. Otherwise, you need to check-out the commands you have written and try again.
Another part of Windows that can make your WiFi slow is the remote differential compression api. the remote differential compression api is is a client–server synchronization algorithm that allows the contents of two files to be synchronized by communicating only the differences between them. To uninstall this as it is not needed simply follow the steps below:
Step 1. At the Tiles Menu type "programs and features"
Step 2. Click on Programs and Features
Step 3. Click Turn Windows Features On or Off under Programs and Features
Step 4. Uncheck the box named Remote Differential Compression API Support
Step 5. Click OK
The final set that you can do is ONLY AVAILABLE ON WINDOWS 8 PROFESSIONAL AND WINDOWS 8 ULTIMATE EDITIONS as it requires the Local Group Policy Editor. What this steps does is alter the reservable bandwith in Windows 8. What this does is reserve bandwidth for multiple users and so there is bandwidth set aside that is not being used and can be. Additionally the packet scheduler reserves 20% of yoru bandwith by default even if it is disabled. This can be reduced to 0 by following the steps below:
Step 1. At the Tiles Menu type " gpedit.msc"
Step 2. Right click the search result and choose to Run as administrator
Step 3. Click on the QoS Packet Scheduler
Step 4. Navigate to Computer Configuration \ Administrative Templates \ Network \ QoS Packet Scheduler
Step 5. Double click Limit Reservable Bandwidth
Step 6. Click to Enable it
Step 7. In the Options section next to Bandwidth limit (%) reduce the number to 0
Step 8. Click OK
Step 9. Close down Local Group Policy Editor
If you have followed the steps I have set out in this post your internet speed in Windows 8 should have improved. Thank you for your time and have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

All Office 2010 Applications Slow To Produce "OPEN" or "SAVE AS" Dialog Box ONLY When PC Connected To Network

Hello all,
Frustrating problem: ALL Office 2010 apps require a 45 second delay to produce an "open" or "save as" dialog box when the computer is connected to a LAN (wireless or wired, domain or workgroup). When the computer is NOT connected to a LAN (wireless or wired,
domain or workgroup), then Office 2010 "open" or "save as" dialog boxes open normally (and quickly).
I suspect a network search/survey function internal to MS Office is at fault.
This is NOT the infamous mapped network drive problem associated with Office 2007/2010. There are no mapped drives (nor have there ever been) on the PC, although there might exist a related solution. Additionally, there is no 45 second delay when opening
a file by double-clicking on the file itself which will launch the application.
Other information:
1. PC runs Windows 7 Pro 32 bit - PC is a relatively new Lenovo T400 laptop, all updates from Lenovo and MS installed, running clean and nicely otherwise, no spyware, no viruses, no previous software or hardware issues requiring assistance. Event log is
clean.
2. Absolutely fresh installation of Office 2010 Pro Plus (MS Action Pack)
3. Running Office apps in safe mode does not alter problem behavior (ie, "windword.exe /a" or use CTRL key and double-click to launch app)
4. Running Windows 7 in safe mode with networking and then subsequently testing Office apps is not possible: "license not able to validate" issue. This is a known problem and is not related to the slow dialog box response behavior.
5. A desktop PC with the same MS Office 2010 installation, same volume license key, on the same network does NOT produce this problem.
6. Full uninstall, reboot, and re-install of Office 2010 does not alleviate problem
7. Disabling ALL startup items and services (including, of course, ALL Lenovo management software) does not alleviate problem
8. SMB v2 bug is not the problem: ie, disabling mrxsmb20 service does not alleviate symptoms.
9. I have isolated "Client for Microsoft Networks", "QOS Packet Scheduler", "Link-Layer Topology Discovery Mapper I/O Driver" (and Responder), and "Printer and File Sharing for MS Networks" in the network adapter properties are NOT causing the issue.
10. Using Sysinternals Registry Monitor, I was able to determine that Office apps evaluate certain properties of your Internet Explorer settings before attempting to launch the "open" or "save as" dialog box. Altering the way intranets are detected, for
example, does not alleviate the symptoms.
11. Turning off Antivirus software (Avira Personal) does not alleviate the issue.
This issue is causing a huge loss of work efficiency. Any help would be greatly appreciated.
Thank you for your time.
Sincerely,
Rick

Hello Rick,
Through all the research I have done so far and talking with a few other coworkers what the common issues that cause this are is:
1. Antivirus: disabling the antivirus is not good enough it needs to be totaly uninstalled and retested.
2. startup programs: these need to be disabled through either Safe mode with networking or the start menu or MSconfig.
3. Office addins: Disable all of them see if that helps. Then turn them back on one by one to see which addin is causing the issue.
To disable addins: 1. open up regedit and navigate to this key. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Addins and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
Then change the LoadBehavior to 0 this will disable the addin. 3 lets it run. Since this affected only one user HKEY_LOCAL_USER might be your best bet but don't rule out the other location.
To verify there are no addins running go to the File tab>options>Add-Ins make sure nothing is listed under Active Application Add-ins.
I hope this helps
Thanks,
Paul Slaathaug Sr. Support Engineer - Microsoft Word

Question about SLM2008

I got three domain on the same network. Trying to set up a vlan to split all the computers to respective domain. This is my setup i got 5 static IPS. The respective IP runs to a wireless router which then runs to a server and to the SLM2008 router. Now my question is i got all the computers in my office running to one Port in the back of the SLM2008. I want 3 Vlans, one for each company. I have had the Packets tagged but it doesnt seem to work. Any help would be great. Thanks in Advance.

Sorry about that this is how it is set up I have a modem that supports multiple static IPS. The Modem is a Motorola 3347. The Modem Conects to three seperate routers all of them are Linksys WRV54G. The first Router connects to port two of the SLM2008 and also \ connects to a server. The second router connects to port three of the SLM2008 and to another server. The third router connects to port four and connects to yet another server. Port 5 is then connected to to the wall witch is then distributed to the other computers through out the office. Right now I the Vlans set up as the following. Vlan 1 ports are port 5 and port 2. Vlan 2 port 5 and port 3. Vlan 3 port 5 and port 4. On the computers i have downloaded the vlan drivers for my ethernet adapter and connected them to the repective vlans(mainly vlan1). But non of the computers can see the server on the repective vlan. This is a pretty complicated setup but any help would be appreciated.

Do spa50xs do qos packet tagging?

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