Does Apple give official (good) answers on these pages?

To me it sees everyone is just guessing....top ten problems should be anserved by someone from Apple.
For example: Problems with iTunes downloading

This forum is for Q&A about technical questions, with responses provided by fellow users.  If you have billing problems or account-related issues that require attention from Apple, you can contact iTunes Customer Service.

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  • Ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

    ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

    First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    Could also be not enough free space for the iPad to operate efficiently. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free.  For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
    If neither of these suggestions helps, Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • How much space does apple give you for free in the cloud

    how much space does apple give any user in the cloud

    5Gb - http://www.apple.com/icloud/what-is.html

  • HP 7520 Cleaning print heads does not give me good black print. Any additional suggestions?

    Cleaning print heads does not give me good black print.  Any additional suggestions? Black ink only gives me this issue.

    Hi , Welcome to the HP Support Forums!  I see you are having poor print quality with the black ink on your HP Photosmart 7520. You have tried to clean the printheads with no success. Please make sure you have not missed any steps in the following document; Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series  Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. Please call our technical support at www.hp.com/contacthp/. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.  I hope this helps. If this resolves the issue, please let me know so we can help others who may be experiencing the same issue. 

  • Does Apple have any good way of managing iPhones for business?

    I finally broke down and allowed iPhones into our company when Apple introduced the ability to provision phones like phones (e.g. don't have to teather them to a computer to set up).  This and the "business" management tools opened the door, so we got about 30 of them.
    WHAT A HUGE MISTAKE!!!!
    Apple is now going backward.  When a phone comes into our shop, we have to load up iTunes and get the phone to sync before we can do simple things like wipe the phone or troubleshoot "why did my bluetooth quit working".  All of their "enterprise focus" seems to be around security and app control, with nothing I've seen for the day-to-day keeping things running.  (Not saying app control and secuirty are unimportant, just not enough).
    Does Apple have any good business management tools that I'm missing?  I know about MDM, but too much setup for a relatively small number of phones.  Besides, my understanding is the MDM only does app management / security policy.  Right now we use Apple's stand-alone configurator.  Fine for pushing policy and apps, but useless for troubleshooting and day-to-day management (like resetting a phone back to factory configs).
    Also, is my carrior correct that Apple will not allow them to replace phones that have gone bad under warranty?  They told me for the iPhones we have to physically take them to an Apple store for troubleshooting / replacement even after 100% identifying the issue!  That is an hour (at least) wasted to send one of my folks to the store.  I know we don't just have a bad carrior, becaue they happily send out replacement on other brands after troubleshooting over the phone.
    I actually do like the overall look/feel of the iPhones.  But unless Apple becomes much more corporate-friendly, I can only recommend that companies refuse to purchase any iDevice.  BYOD, sure...but when you buy tens or hundreds of phones stick to Android, Blackberry, or even (sorry) Microsoft based devices.

    Does not seem to work that way for us.  We plug the phone in, and the first thing iTunes does is say the phone needs to be "authorized for this computer".  It also states that the phone can only be authorized for x computers.
    It then goes through it's jig while we wait, and finally comes up with the phone.  Only then can we try to wipe / update the phone.  We do stop the sync process, that automatically starts wanting to run.  Maybe has to do with a version difference between what you use and what we use.  I did notice that an older version of iTunes seemed a bit friendlier, but would not support our iPads.
    However, when we were troubleshooting the bug where wireless / bluetooth quits working it was quite a bit more difficult than this for a phone a user handed us.  Troubleshooting steps required that the phone be "restored" in iTunes.  However, iTunes insisted on our providing a password that neither we nor the user knew.  Maybe just learning curve, but it took about an hour before we were able to get that phone to a point where we could reset it.
    Here is a sincere question for you, since you say you support a fleet of phones.  Do you really NOT get annoyed when your tech has to take a iPhone to a computer with iTunes, plug it in, and work from there whenever there is a user issue that needs to have the phone wiped back to factory standard?  This compared to being able to punch a few buttons on a different phone, right there in the users office, then hand it back to the user and say "your are fixed".
    My only assumptions are that IT staff want to solve issues as quickly and efficiently as possible.  Requireing a tech to deal with iTunes for simple procedures is not, IMHO, "as quick and efficient as possible".

  • Does Apple give you a toll free number to call about possible viruses?

    Does Apple send toll free numbers to call about possible virus or is it a scam

    There are no known viruses for Macs.  There is adware and malware.  For adware, those things that keep poping up in your browser you can use AdwareMedic from thesafemac.com to quickly and easily remove all know adware. 
    That site also have this Adware Removal Guide if you prefer to do it manually thru the Finder.

  • Does apple give you free warranty when you buy an iphone 5?

    I'm trying to find out if apple gives you free warranty because my lock button messed up and I didn't buy the warranty

    It'll depend on the problem. Some issues they fix on the phone you have, but if it is for example a major software/hardware fault then they will likely exchange it.

  • Does apple give support

    my macbook pro and my life have been turned upside down by mavericks. not only was my mac corrupted when i downloaded it origianlly (the apple store redownloaded it 3 further times and then had to resolve to WIPE my machine!!!) but the repercussions have been various and ongoing ever since. the final straw came yesterday when i spoke to apple support in ireland - to an individual called 'Shane' who styles himself as a 'senior manager'. i took issue over the fact that various very important programmes that my working life despends upon no longer operate because they are not supported/recognised by mavericks. namely outlook (office for mac) which is till playing up although the version is good for mavericks, but also my old version of the very expensive PSCS. he actually told me that it was my choice entirely to download mavericks. yes - but when in the past has an apple software update ever caused such havock and becasue the track record has been exceptional to this point why wouldnt' download the latest software? Have a great day Shane.

    If you look back in these forums, every OSX has been 'a disaster' 'ruined Macs' 'caused havoc'. But it is usually the same thing. A small amount of users have either destructive or non-compatable third party software installed on their machines that they have continued to drag into every new update and upgrade they have done, until it finally catches up with them. What did you have installed on your Mac before you upgraded to Mavericks? Did you upddate all your programs? Check for compatability?
    etresoft  a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
    http://www.etresoft.com/etrecheck
    Download and run it and post the results back here.
    Pete

  • Does apple give exchange offers for my home PC in exchang for an APPLE COMPUTER?

    If i Want to exchange my PC for A MAC How Much Will it cost?

    Apple does not take trade-ins, but in a few countries Apple works with a company who will give you some return on an existing device. If you are in the US, see:
    http://www.apple.com/recycling/gift-card/
    Similar programs are available in a few other countries, which are listed on the right side of that page, and some dealers may have their own trade-in programs. But you most probably can get more for your PC if you sell it yourself.
    Regards.

  • Why does apple have a good calendar app that shows U.S. Holidays?

    The calendar that comes standard on macbook or iphone does not show u.s. holidays? Why not? I cant find a good easy to use app either?

    Todos no vivimos en los Estados Unidos.
    Apple - Downloads - iCal Calendars - US Holiday Calendar

  • Does apple give refurbished macbook pro when you replace?

    i replaced my new mackbook pro with another one from apple store. the first one had some problems in trackpad.the 2nd one is doing fine and um using it for over thn a month but the thing is few days back i discovered more thn 10 spots in my macbook whereas i dont remember when did it get these spots....another thing is i can see the keyboard lights like the small round led things under the keys but in other macbooks the round lights cant be seen....um pretty upset about these matters...can anyone suggest me what should i do?? suggestion would be highly appreciated.... thanks.

    I'm almost positive that all replacement units are refurbished units (almost never brand new)...
    ...however, if you are having your unit repaired, then you get that back...

  • Does apple give store credit if you bring back a older product for trade in

    I want to bring my imac back because its running slow does anyone know if they have a store credit program.

    No, Apple doesn't take trade-ins. If your system is running slow, you'll either need to fix the issues, or if you're truly overhwelming it with what you run, sell it and buy something else.
    If you want to work on speeding it up, click the apple on the left of the menu bar and about this mac. Post the OS X version, the processor, and memory information. Then click more info, and if you're running OS X 10.7 Lion, click the storage tab, and post how much hard drive space is free out of the total capacity. If you're running other than 10.7 Lion, click more info, click serial ATA, and post the hard drive capacity and space used.

  • Does apple give new ipads for faulty ipad

    my girlfriend got a new ipad for apple but it freezes so she called apple and reported and they said the where going to send her a new one but the never asked her to send the old one back to them .so those apple realy change faulty products for new products or is she lieing to me .

    More than likely, when the new one arrives, there will be a shipping label to return the defective device. To get the new device, she more than likely had to provide credit card information. If the defective device is not returned within a certain time frame, they will charge the credit card for the cost of the device.
    Apple does not let people keep defective devices; they collect them, repair them, and have them ready to sell or provide to others as refurbished devices.

  • Does apple give out free products so people can test them?

    I am a very tech savvy - no, APPLE savvy girl with both an iPod touch and a MacBook Pro. I navigate my way among them very well, and I was wondering if Apple takes people to test out their products. If so, could you give me possibly a link and age requirements, etc? Thanks soo much!

    quincyerturk wrote:
    I am a very tech savvy - no, APPLE savvy girl with both an iPod touch and a MacBook Pro. I navigate my way among them very well, and I was wondering if Apple takes people to test out their products. If so, could you give me possibly a link and age requirements, etc? Thanks soo much!
    I've never known that to happen, to anyone.  Even Apple certified instructors do not get hardware given to them.  When I worked at a large state university IT department, we would often get trial equipment when new models were announced publicly, but NEVER before that, and they were never offered to inidividuals, but to the institution (and they would be taken back when a newer model was announced).
    To be honest, I do not know of any computer hardware company that publicly tests new, unreleased hardware - they all do that sort of thing in house.
    As far as being a software tester, that is by invitation (customer software seeding programs), and requires accepting a non-disclosure agreement.

  • Does Apple Give BRAND NEW iPods when you take it in for a replacement or do they give a refurbished one??

    Hey there we'll I went into the apple store to get a replacement and well this new iPod is extremely laggy!!! Did they give me a refurbished one ? Or a new one? Because I doubt that. SHOULD I GO BACK TO APPLE AND GET ANOTHER ONE? I Bearly got replacement TWO Days Ago. And my ipod is the 5th generation iPod touch . Helppppp I'm starting to get bad feelings from apple.. :(( and it lags the most when I type and on the safari

    The replacment will only be a new iPod if a refurbished one is not available.
    Befor going back to Apple by making an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    I would
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.

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