Does this speed check response seem right?

Question

Hi there,
Looking for some advice from the community. My Exchange has recently been upgraded to 21CN, when I enquired about an upgrade, I was told my line would only support 3mb to 5mb on an ADSL2+ line.
This seems a bit low to me, as I have been on steady connection for the last 6 years and my second business line when entered into the same checkers, gives me a connection speed of 11+mb.
I've spoken to the BT team (and very helpful they have been) and their advice is to stay on the 20CN network but I just wanted to throw it out there and see what folk thought.
Current stats from the homehub (HH2) are:
ADSL line status
Connection Information
Line state    Connected
Connection time    2 days, 12:47:21
Downstream    5,792 Kbps
Upstream    448 Kbps
ADSL Settings
VPI/VCI    0/38
Type    PPPoA
Modulation    G.992.1 Annex A
Latency type    Interleaved
Noise margin (Down/Up)    5.8 dB / 26.0 dB
Line attenuation (Down/Up)    29.7 dB / 16.5 dB
Output power (Down/Up)    9.0 dBm / 1.9 dBm
Loss of Framing (Local/Remote)    0 / 0
Loss of Signal (Local/Remote)    0 / 0
Loss of Power (Local/Remote)    0 / 0
FEC Errors (Down/Up)    1408 / 12
CRC Errors (Down/Up)    1 / 4
HEC Errors (Down/Up)    0 / 2
Error Seconds (Local/Remote)    1 / 3
My connection is only at 2 days due to power outage, but before that it had been stable for 60+ days.
It would be nice to have the faster connection but does any of the above indicate that I would have major issues or a speed decrease if I did move?
Thanks in advance 

Answer 1

Hi there,
Can anyone share any ideas on how I could improve my connection. I got switched over to 21CN and I've had a slight decrease. Now I was aware that this would happen but I think what is confusing me is that both my direct neighbours have been updated aswell and both have seen significant speed increases, from 5 to 8+mb
Stats wise, latest is:
ADSL line status
Connection Information
Line state    Connected
Connection time    1 days, 10:05:53
Downstream    5,664 Kbps
Upstream    448 Kbps
ADSL Settings
VPI/VCI    0/38
Type    PPPoA
Modulation    G.992.1 Annex A
Latency type    Interleaved
Noise margin (Down/Up)    6.0 dB / 25.0 dB
Line attenuation (Down/Up)    30.6 dB / 14.5 dB
Output power (Down/Up)    8.6 dBm / 1.8 dBm
Loss of Framing (Local/Remote)    0 / 0
Loss of Signal (Local/Remote)    0 / 0
Loss of Power (Local/Remote)    0 / 0
FEC Errors (Down/Up)    124 / 9
CRC Errors (Down/Up)    10 / 14
HEC Errors (Down/Up)    37 / 5
Error Seconds (Local/Remote)    1 / 3
It's a HomeHub 2 I use (neighbours actually use a HH v1) so would a new router help? It's plugged into the master socket, all filters are in good order and there are no extensions in use, ringer wire had been removed so overall, pretty happy with the internal setup in the house. With that time of Line attenuation I would be expecting far higher speeds or am I missing something? I know there is a 10 day bedding in period, just wondering why my neighbours have got faster speeds on older kit and being switched over after me.
Thanks in advance