Down loaded Itunes and got my credit card hacked anyone else have that problem?

It would appear from my research that a lot of people are having money stolen from them when they purchase items from ITunes stores has anyone else experienced this problem and if so what if anything is Apple doing about it. I got ripped off for $70.00 over the weekend.

Hello TroubadourSounds,
If you are missing music, check out the following article that will assist with looking for the music on your computer.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Having trouble loading ATT and CenturyLink sites with safari now, anyone else having this problem?

having trouble loading ATT and CenturyLink sites with safari now, anyone else having this problem?

Howdy MacRocker,
Thanks for using Apple Support Communities.
To start with troubleshooting an issue like this where you're unable to load certain websites in Safari, I suggest that you clear out your browser history and website data.
Safari 8 (Yosemite): Clear your browsing history
Happy Holidays!
Alex H.

I had no problem connecting to my network and now all of a sudden I can't connect. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem?

I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

Hello. Layer masks aren't working with Photoshop CC... The brushes gave out, and now the gradients too. Anyone else have this problem?

Hello. Layer masks aren't working with Photoshop CC... The brushes gave out, and now the gradients too. Anyone else have this problem?
Will someone from Adobe please answer if this is a bug.. as I've seen other users post the same issue.
thanks!

I'm experiencing the same issue too. I can't see to use the brush in my clipping mask the same way. It works for a moment, then several minutes in to production it ends up crashing.
I hope this issue is resolved soon. It's definitely frustrating and delaying my production time.

I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have that problem?

I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have this problem?

Hey Carol5005,
Thanks for the question. I understand you are experiencing issues with Touch ID. The following article provides some troubleshooting steps that may be helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
1. Verify that you are using the latest version of iOS.
2. Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
4. Tap Settings > Touch ID & Passcode and verify that:
- iPhone Unlock or iTunes & App Store is enabled.
- One or more fingerprints have been enrolled.
5. If one finger isn't working, tap Edit in Settings > Touch ID & Passcode to delete and then reenroll the finger.
6. If that finger still isn't working, try enrolling a different finger.
7. If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
* Moisture, lotions, sweat, oils, cuts, or dry skin may affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks,
Matt M.

My new ipad air crashes a lot and battery life is short, does anyone else have this problem?

My new ipad air crashes a lot and the battery life is a lot shorter than the ipad 1 and 2 i had. Anyone else have this problem?

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

I downloaded the new ios7 to my 3rd gen I pad and radio did not download. Anyone else have this problem?

I down loaded IOS7 to my Ipad 3 and Radio did not down load. Anyone else have this happen?

The radio feature is in the music app. And it is only available to those in the US.

Mail stopped recognizing my gmail and other, non-iCloud, accounts. Anyone else have this problem? No issue with the same software installed on my MacBook Air.

Mid morning, before Christmas, my iMac stopped downloading all mail from gmail and my personal domain. Only the me.com account is still functioning. Thankfully I am able to access my mail on my MacBook Air but would like to get the problem resolved on my main computer. Has anyone else had this problem?

Hi Susan,
Can you loginto gMail's Webmail in a browser using the same login credentials?
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Gmail send but not receive...
Here are two steps that have come in handy in related situations
1) login to gmail on your computer or device via a web browser
2) once logged in successfully, go to this URL to unlock:
https://www.google.com/accounts/DisplayUnlockCaptch
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

IPad 2 music does not play and high resolution pictures get corrupted when syncing through iTunes on 64 bit Win 7. Anyone else have a problem with iTunes corrupting music and pictures from 64bit machine?

Works from a 32 bit XP machine. Does not work from a 64bit Win 7 machine. It's 64 bit that seems to be the issue; the music won't start playing, and for pictures, it's when they're more than 768x1024 resolution that they appear very low resolution and/or corrupt. None of the normal tricks work (different user account; different USB port; different USB hub controller) and the problem is replicable. The music and JPEG and PNGs, however, are fine if transferred via a Windows network to a 32 bit machine ie it's not the music/image files.

Dear Katrina, the problem has finally been solved, with the help of a computer-savvy friend of mine who came round this afternoon. As a courtesy, and to thank you for all your help in this matter, I want to share the solution with you.
A piece of the puzzle was missing, as you said, and it lay in the tenth line of the XML document I relayed to you....
<key>Music Folder</key><string>file://localhost/C:/Users/Simon/Music/iTunes/iTunes%20Media/</string>
My friend spotted that the command string contained a sub-folder of the iTunes folder called "iTunes Media". iTunes was expecting to find all my music there, but that folder didn't exist.
So I created a new folder called "iTunes Media", and moved all my musical content into it, leaving all the command files in the original iTunes folder.
Then I moved the "iTunes Media" folder into the "iTunes" folder, so that it was a sub-folder of the latter.
Then I re-opened iTunes and - joy of joys! - everything works once again. I am re-united with all of my music, and without having to make over 14,000 manual location exercises. I can't tell you how exciting that is.
The mystery is solved, and what had me so puzzled seems obvious now. Thanks again for your help. Without you I might never have got to this point.

My iPad (new generation) keeps "crashing" ( losing most apps not related ) requiring a complete reset/erase and restore. Does anyone else have this problem? I would like to know what is causing this problem.

My new iPad keeps "crashing" (losing apps, usually not Apple). This requires me to do a reset/erase and restore from backup. Does anyone else have this problem?

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

I just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems.

I have recently got pages and have tried to upload my CV (using pages) to certain graduate jobs and it doesn't seem to register them as still asks me to 'select a file'. Does anyone else have this problem?

I have recently got pages and have tried to upload my CV (using pages) to certain graduate jobs and it doesn't seem to register them as still asks me to 'select a file'. Does anyone else have this problem?

Menu > File > Export > Word or PDF
Virtually no businesses have Pages to be able to read .pages files.
Definitely not those with PCs, because there is no version of Pages for PCs.
Peter

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?

I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad

The iPhone 4S battery runs down very quickly. Does anyone else have this problem?

The battery in my new iPhone 4s runs down very quickly. Does anyone else have this problem?

Location services is NOT running all the time, only when the arrow appears in the message bar. It is not a major consumer of power unless you are actively using it (such as using the Maps app), and even then it is a minor factor in battery life; loading maps is the big user of power in the Maps app. And turning off Location Services defeats Find my iPhone.
There are only 2 heavy battery consumers, cellular data and interactive games. Everything else (bluetooth, location services, WiFi, etc) are tiny in comparison to these and will not make a significant difference in battery life.

Down loaded Itunes and got my credit card hacked anyone else have that problem?

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